Ben and Naomi are amazing to work with. Every question or concern I had they were always available…read more My home needed a few repairs and they were a huge help recommending a handy man to get them fixed to keep my house on track to sell. Customer service is huge for the Benjamin Martin team. Selling a house is sometimes a roller coaster. It can be exciting and sometimes a royal pain in the butt dealing with buyers and I was very pleased with my real estate teams performance.

I tried really hard to work w/Ben Martin on a new home purchase but it was impossible. He was…read moreincredibly rude, arrogant and abrasive on the phone. He used some swear words and racial epithets over the course of several calls about a home I was interested in near Fresno, CA. I've been working w/Real Estate professionals since 1999, so I know what I'm talking about. I've never encountered somebody who seemed literally insane, until Ben Martin. I would never recommend doing business with this person. Do yourself a huge favor and avoid this man like the plague.

Our Agent Khon was so great in every way. He showed us housing from 5 minutes away to 60 minutes…read moreaway, always with a smile. He went above and beyond all the way through getting the keys. Such an awesome experience thanks to Khon.

Amazing company, great staff and outstanding owners! These folks really go out of their way to…read morehelp their clients and support the communities they work in. Property management is a ery tricky world, especially in CA, they know how to thread the needle and protect both landlords AND tenants in a sue happy climate. If you're looking to rent, or need someone to handle your rental, look no further!!!

This review is for Kristy Henry at Caglia Real Estate…read more Kristy sold a 4-plex for me in August of 2021. I've been investing in real estste since 2016 and I've never met another agent with better communication. She also has unbelievable knowledge of the market. I'm sure it helps that she is a 3rd generation broker and has family in property management as well. Our buyer was 1031 a sale in Southern California. They were buying multiple properties at the same time in Fresno. Our transaction was going very smoothly (note: thanks to Kristy) but there were issues with the other properties the buyer was purchasing. Kristy kept me informed throughout the process and was even able to negotiate me keeping August rent (even though we closed in early august) due to the hassle of COE being pushed back a couple weeks. That's an additional $3k in my pocket. Kristy never asks her clients to write Zillow or Yelp reviews--so Zillow has no clue that she is a high volume broker. I know for a fact she is brokering multiple houses every month. And I'm sure her other clients are as pleased as I am! Reach out to Kristy. She is awesome and will get you dialed in! Thank you

Pushy, rude, condescending, and disrespectful…read more Total invasion of personal space multiple times during the pandemic, bringing multiple workers into my home w/o masks or any level of respect or sensitivity to my living area, my time, or my well-being. Legit felt invaded and violated and any time I spoke up about it I was met with hostility. Even tried to lecture me on "how the world needs to keep working" whether there's a global pandemic or not. Tried to blame and/or share responsibility with me because of her mistakes. Just because I rent doesn't mean I'm not a person deserving of respect. I hold two master's degrees and I'm a veteran of the U.S. military. Even still, every person deserves basic common courtesy and respect which this organization does not have because they want to turn a profit as quickly as possible. They view people as assets or even obstacles to them completing their tasks. Overall a very shady group of people that I would not place my trust in.

I am so happy that I found Christie!! I love love love her!!! I didnt think I would Qualify for a…read morehome and she set me up with a lender and less than 30 days I got my keys to my first house!!! She was so easy to talk to and I felt Like I was talkng with a friend. Christie was available anytime I had a question and she knows her stuff!!!!! It's been 1 year 5months and I still keep in touch! I recommend her to my best friend and her Fiance and they got their first home too!!! Highly recommend her as a real estate agent! She is the best!!!

In the dealing of business with Jason Farris of Fresyes Realty. I encounter unethical and…read moreunprofessional conduct in regards to a real estate purchase. I have filed a formal complaint with the state of California department of real estate, Fresno County and the better business bureau. He purposely deceived my realtor and broke the contractual agreement signed between parties.  I think this would be best described as a breach of duty.

So, it happened! I'm finally in my own on home. All I can say is I'm extremely grateful to my…read morerealtor Erica Gutierrez. Her patience deserves some type of award because I flip flopped more than a 2004 Presidential nominee (initials JK) did for almost a year. I finally pulled the trigger and now am in my new house. Erica Gutierrez was so helpful every step of the way. She is amazing and very dedicated to her clients. I always felt like I was her priority even on those days when I just know I was being difficult. She also kept me grounded, reminded me of what I wanted and how much I wanted to spend and held me to those goals. You see, I love to travel and I knew that if I ended up over spending on a home it would really impact my travel so she made sure to remind me every step of the way. All I can say is this, if you are looking to purchase a home she is your go to girl. She is passionate about her job and will keep you grounded. Thank you, thank you, thank you!!!

Cynthia Chakurian is an excellent real estate agent within the Central Valley. She has helped my…read morehusband and I buy and sell two different homes in the Fresno/Madera area. Cynthia always takes her clients' needs into consideration and made the whole process easy to understand. This gave us peace of mind the entire time. I would highly recommend her services if you're looking for a professional real estate agent.

This agent was very hard to work with from beginning to end on a house we purchased that she was…read moreselling. From the time our offer was accepted she advertised an open house on the house we were buying afterwards. She complained about any change we made during escrow to our agent and was a hassle to get any repairs done while escrow was closing. As a recommendation avoid this agent for buying or selling from. There are more than enough agents that will have courtesy towards seller and buyer that's offering full asking price. If I could have chosen a different selling agent to work with I would have.

Looking for a realtor whose only focus is to do "what's right", not what's most profitable for them…read moreor their agency? Gayle is that person!! Her incredible experience and desire to make the transaction a 'win-win' for all parties, sets her apart from many of realtors! I met with several realtors before deciding who could provide the flexibility and expertise to take on what I thought was a complicated situation. But Gayle made it seem easy! She is willing to do 'whatever it takes' at whatever time of day you call. She offered & came over at 9:30pm in the evening (because I was leaving on an early flight the next day) to explain & get paperwork completed. Gayle can be trusted to keep the "main thing as the main thing" and that's the buyer & seller!!!!

Sue is great. Always enjoy speaking with her. She has been with the company for so long and always…read morea great help.

For the last 2.5+ months, my fiancé and I have been lied to and promised a place to live with no…read morereal intention. In November, we were told an apartment would become available for us late November or at latest, early December by their manager. October 20th, we gave our $950 "holding deposit". November 17th, we turned in they key to our old apartment, current one at that time. Story after story prolonging the process as to why we could not move in yet continued all through last week until we finally requested our deposit back from the manager. I was told it would be ready Friday the 5th. Hear nothing so I finally go to Nelson Properties with original receipts and they have NO idea I had a deposit with them, that I requested it back, or that I was even waiting for an apartment. She even asked multiple times if I was sure I was referring to The Lakes because nobody had moved or was moving out of there. I shared the elaborate stories the manager had been giving me and have texts to prove it. She did not know what to even tell me. She agreed to get back to me after looking into it. 3.5 hours pass and they close in 30min so I make my way back because my call was NOT returned. They failed to return my deposit that day after having it for almost 3 months and never even processing my application. Today, I pick up my deposit finally and request all of my documents back because this manager, who most likely sat on my money the whole time and has continually lied text after text and conversation after conversation making up stories, most likely has access to it. The lady at Nelson Properties still has the nerve to ask what documents and many people turn in documents and never get them back and that the manager has them and I have to go there. So, off I go to get my documents and just to get in return copies and a claim that my Original Documents can not be found. Money wasted on 2+ months of storage for our life to be stored, Uhaul costs, cost of living with a relative when I would have never moved out of my own place without a secure place to go to as I was promised, and a whole lot of bs. My point in writing this very long post is to share the horrible experience and treatment we got from this company. I know they own half of Selma and I can really care less because this is not okay to do to people. What if we had no where to live or kids?