If you need hearing aids, this is the place to go. They're hi-tech & professional. Equipped with…read morethe latest diagnostic equipment & software tools, they carefully & methodically determine your device needs, specific setup, & follow-up appointments. Their care is second to none.

The center gives great service and care and has for years. I'm totally satisfied with them.read more

I first came to NAENT in 2018 to see Dr. Athavale who is no longer with the practice. He was able…read moreto excise a cyst from my cheek successfully without any nerve damage. I ended up with an infection and he worked with me through it and when he realized I needed more drastic intervention, he sent me to an Infectious Disease doctor and continued to work with him and get updates on my condition. I now see Dr. Preston Imhof for a vertigo/motion sickness condition and he's been great to help me out with ADA forms for work. Tip: Fill the forms out for your doctor and then have him review them. Not only does this save on time, but he doesn't know what your job is, so this helps tremendously. On my last visit he thanked me for having the forms prefilled out and all he had to do was review and sign. He said it's a huge time saver for them. It also saved me the fee for him having to fill out the form! :-)

We love Dr Van Deusen. He's so knowledgeable, patient, and really listens to us. We have now…read morebrought both kids to see him and my husband has an appointment to see him too. Highly recommend.

If you live in Roswell, Cumming, or Johns Creek, and are in need of hearing aids or a hearing…read moretest, you must see this audiologist! I have been wearing hearing aids for over 17 years which the VA provides for me. For the past several weeks I was having an issue with my hearing aids. Unfortunately I could not get into the VA in a suitable time. Dr. May took me in as one of her own patients and in 20 minutes I had my hearing aids fixed, my ears cleaned and in top working condition. I was overwhelmed when I wanted to pay the bill. Being a army veteran, she refused any payments. She told me she works with a lot of veterans and their spouses on special deals who are not eligible for hearing aids or hearing test at the VA. My hat is off to you Dr. May for the services you are providing to the veterans and to the community. You deserve the five stars!

I've been going to Optimal hearing regularly for several years and it is their consistent…read moreexcellence on every visit that keeps bringing me back. Thank you Barb, you're the best.

PHENOMENAL!! Before…read morecoming here, I had gone somewhere else for my earwax impaction. The OTHER place was extremely rude and unprofessional. I was hesitant to try another audiologist. When I came to Atlanta Hearing Associates, it was such a warm, friendly, welcoming and professional place, right from my first step through the door. This was a night and day difference from the other place I went to. As a clinician myself, I appreciated her warm, friendly, and informative approach, unlike the other place I went before. Best of all, she was able to clear my impacted ear within 3 minutes (which the other place said would take 2 weeks worth of visits to do). I could not have had a better experience. Thank you Dr. Prince!

I found this place on Yelp when I was searching for ear wax removal. The business had great ratings…read moreand reviews, and this particular office was open on Saturday which worked with my schedule. I sent them a message via the website over the weekend to get more information about the ear wax removal process. Rhonda replied Monday via email answering any questions I had. I then made an appointment for 10:30am Saturday. I was running a little behind Saturday but they were understanding. When I got there I filled about 3 pages of information and then Dr. Jodi came and took me to the back. She was very nice and personable. She was telling me what we all already know, don't use a tips, lol. She then checked my ears. To my surprise my left ear was clear so she only did the process on my right ear. The amount of wax that she got from the ear wasn't much but at least it was gone. It's $30 per ear for the ear wax removal process. They don't take insurance but you do have the option to use your HSA to pay.

I got a extensive hearing test and new hearing aids. I was very happy with their customer service…read more The hearing aids were on sale. They were not cheap but the same brand I had only 3 generations from the ones I bought in 2017 from Northside.

When I recently went in the Mansell store because one of my hearing aids stopped working, I was…read moregreeted at the front by an extremely rude lady. I explained to her that I didn't have an appointment, because it just stopped working even with a new battery and wax guard. I said I realize that they had appointments during the day and I was willing to sit and wait for them. She said flatly they will not have time to see me that day and I would have to wait until Monday (3 day wait not hear anything).She insisted I leave or she would call the police and started laughing at me. I will never go there again and if you want the same rude treatment beware. Incidentally , Icalled the Sandy Springs office and they fixed the problem in 5 minutes. I later learned this was a temp lady they have used several times. Maybe they should re evaluate using her again.

Although Dr. Amy Schettino may have medical knowledge her treatment of my husband as a patient was…read moreobjectionable. We are appalled that she never bothered to contact my husband regarding the results of his lab test results. Not a call, not a text, NOTHING! At times texts are fine to answer many questions, however when a patient requests a call to speak to the doctor directly, not by text and she never responds, it is unacceptable. Even after speaking directly to the office staff regarding a call back and told two days in a row that the doctor would call us back that NEVER happened. We just got another useless text. If Dr. Amy Schettino does not want to take the time to have a short conversation with a patient on occasion, and will only respond with a text she should not be practicing medicine on patients. We did not receive the medication prescribed in the form that was discussed in her office. She asked how we preferred it administered and confirmed this in a clear discussion at the end of our appointment. We called the office and spoke to an assistant who kept blaming us for not understanding what form of the medication was ordered. We understood EXACTLY what form of medication was discussed. It was not the first time my husband used this medication. Take responsibility for your mistakes! The medication was ordered in a different form than the first time we used it which caused confusion resulting in delayed administration of the medication. This caused my husband to be in pain and severe discomfort longer than necessary. Specific messages were left regarding this issue requesting a phone call from the doctor to discuss it. A call was never received. We also called asking if one part of the lab results were back and were told they would let us know the next day regarding that particular part of the results. We never heard back regarding the result we asked about with a call or a text. We understood there was a different culture that would take several weeks. As stated, we never received a call about any of the results to discuss what further measures should be taken. We went to the portal several weeks later to review the lab results that we were informed would be available after several weeks. Dr. Amy Schettino did not have the decency to get in touch with us regarding the results and to discuss them. This is despicable. What respectable physician ignores their patients lab results and never calls to discuss them. I come from a family of many physicians and if they treated their patients the way Dr. Amy Schettino treated us, they would not have a practice. We had to request the medical records four times in ten days without them being sent to our primary care physician. If you do not have the respect for a patient that needs to speak to you on occasion you should not be practicing medicine. It takes more than some medical knowledge to be a good doctor. It takes communication with your patients in a timely and considerate manner. That means a short conversation on occasion. You are required to follow up on your patients lab results in a reasonable timeframe. We also learned that his symptoms could be other issues that she never addressed in her diagnosis or from his lab results. We requested my husbands records and proceeded with another capable, caring and responsive ENT physician at a different practice. Our new physician discussed in detail with us my husbands results and what was causing his symptoms. Now that I have researched many of your reviews I wish I had read them before we visited your office. We never would have trusted you with his healthcare. The reviews we read are not the only negative feedback we have heard regarding care received by Dr. Amy Schettino.

DO NOT COME HERE. Good god…read more I scheduled an appointment for my husband at 3:30. They requested he come 15 min early to complete paperwork. He arrived at 3:15, turned in paperwork by 3:25. By 4:00 he still has not been called back. By 4:15, he asks someone how much longer it would be until he's seen. They tell him that the doctor is very thorough and it could be 5:00 before he's seen. WHAT IN THE WORLD?! What is the point of setting an appointment then? I have NEVER heard of anything like this in any type of medical practice. We were new patients and prob would've been lifers because my children also visit ENTs regularly for their snoring but good god, anyone but here would be better. DO NOT waste your time.

Scumbags. Went in for a routine visit and was charged nearly $1000 for a nasal scope. Never asked…read morefor consent or mentioned the cost of the procedure. If they had I would've declined. Sent my bill to collections without my knowledge. Avoid this place at all costs.

Beware with their billing. They tell you one thing, claimed they will check with your insurance, I…read morepaid, and soon after got a bill for over $2,000. rip off, bad billing practice. If you don't watch it you be stuck like I am. Terrible billing practices. Don't recommend unless you have money to give away. GA State law, No Suprise Billing doesn't apply to them, they claimed

Audiologist was great, ENT was late, barely listened, and in a hurry. I won't be back, exactly…read morewhat you hope a doctor is not like. Go somewhere else.

Quality of care was good, with specific call out the the testing technician who was wonderful. I…read morehappened to like Dr. Diamond and his direct, no-nonsense approach. What I really dislike is wasting my time. I waited for nearly an hour after my scheduled appointment time to get in for both my visits. Unacceptable.

Dr. Patel helped me. He has wonderful bedside manner and is a very knowledgeable man. Grateful for…read morehis help and guidance. Looking forward to my follow-up appointment.

Dr Alvarez is a very dishonest Dr. We went there because my four years son is snoring at night and…read morewe wanted to check his tonsils. In the first appt. Dr Alvarez didn't even check his tonsils. He checked his ears and He said he had fluids. He sent us to do a hearing test in his office and of course the child passed the test ( INSURANCE COVERED 100% " CASUALLY" ). NO symptonts of infection or hearing lost at ALL. He just prescribe him some antibiotics. We bought the antibiotics, but we decided to don't give it to our child because we didn't feel comfortable. " Second Appt". Three months later, This time, I decided to go with my husband who is a healthcare provider too, and could prescribe the medication to his son. Dr. Alvarez took "10 minutes" with our son, checked the tonsils and his ears. He said the child does not have FLUIDS in his ears, and his tonsils were totally fine.We don't need to do anything about it now. Shame on you Dr Alvarez.

The type of care you get at Dr Robb's is unmatched. Dr Robb is in every single detail of the…read moreprocess and his staff is authentically kind,, friendly and involved with making sure the process goes smoothly. I have had several procedures done and every single one of them exceeded my expectations.

Left me with a pixie ear deformity that has absolutely destroyed my confidence. And the original…read moreproblem I paid him $10k to fix is the same if not worse. I have been searching for years for a way to fix what he caused but I will NEVER look the same and since he removed so much skin, the fix (if any exists) is not simple or cheap. Literally the biggest regret of my life. The only truly permanent mistake I've ever made and it's a very dark feeling. I feel like Dr Robb practiced on my face.