Had a leaking shower faucet. Needed to be replaced. Called in Thursday came out Friday morning…read more It was great fix and price. Mike was great. Explain what was done and fixed in 20 minutes. Works great now. I will call on them again if I have any plumbing problems. Give them a try. You won't regret it.

These guys were wonderful. Dead 40year old water heater. They were there the next day with a…read morereplacement and, despite the challenges of such an ancient installation, were done in short order. Hot showers. Yay!

Was scheduled for a disposal installation between 3-6. When I called at 5:15 to confirm someone was…read morecoming the person said he couldnt cancel because of the system but that no one was coming. Very unprofessional and saw other reviews saying the same thing. Would never recommend. So Lowes randomly gave you a job?? This does not make sense. Somehow you have a connection with Lowes. Also did I call and talk to you? Yes. Lowes gave me your contact number so dont say Lowes blocks your number. You were contracted by Lowes and didnt do the job plain and simple.

Do not waste your time and energy ! Shorthanded at its finest !!!! Refuses to provide customer…read moreupdates as he claims " he works for no one" !! Incompetently moved plumbing stack forwarded causing toilet to sit forward and prevent door from closing . He supposedly installed a drain vent which is malfunctioning ! Breach of contract with collection of funds and partial completion of work .

Great job! Very reasonable, gave me the best bid and got the work done within a couple days from…read morebid. Great job, very knowledgeable, will use them again. Highly recommend this company. 5 stars all the way!

I live in a newly constructed condo, but some of the contractors workmanship was shoddy. After only…read more6 months, the garbage disposal began leaking due to being installed improperly. My sister called Good Plumbing after seeing some favorable recommendations from neighbors on the Nextdoor website. She was told it would be $300 to remove the garbage disposal, reseal it and remount it. Not knowing any better she decided to go ahead with the job and Pete arrived a short time later that very same evening. He said he'd be in the area and could stop by on his way from another job. Pete completed the job effectively, but his customer service left something to be desired. When he was done I asked him if there would be an additional charge in the event he had to come out again. He seemingly took this as a personal attack on his job performance and stated there would be no reason for him to come out again. I attempted again to get my original question answered, but he insisted it wouldn't be necessary. And when it came time to pay for the bill (via CC) he insisted on writing down my sister's full name, address, card number, zip code AND 3 digit security code on the back of the card. We both took issue with this for obvious reasons... it's simply not wise or safe to have that kind of information laying around on paper. Pete said it was GP policy to write down all that information and preceded to show us his clipboard containing a stack of customer receipts. All the receipts contained names, CC numbers, zip codes and security codes. I assume he was attempting to reassure us, but it did the exact opposite. I theorized if his truck was stolen then the thieves would have a field day charging up customer's credit cards. Pete balked at this suggestion stating that he'd never had a customer's information stolen in 35 years. And that previous customer's had charged upwards of 40k for certain jobs. As I said, Pete wasn't winning any customer service awards... Being dismissive of customer concerns isn't exactly the way to build rapport or loyalty. Also, it's 2021...there's no need for any service provider to be taking down customer's information. Not when there are a plethora of payment apps available that safely process payments. My sister plans to cancel her credit card and request a new one once the charge for Good Plumbing is processed. Adding insult to injury, a couple of male friends told me later that we had been severely overcharged for the service provided. One friend said we'd been "raped." Pete replaced the mounting bracket for the disposal which retails for about $20 because he said he didn't like the way our existing one looked. Then he sealed it with plumbers putty that costs about $5 at Home Depot. It maybe took him 15 minutes to do the job. I don't know what the average cost is to fix a leaking garbage disposal, but I do know the Badger model I have retails for $110. So basically, I could've had two new ones for the price we paid. That didn't feel great, but you live and learn. Next time I'll use Task Rabbit and save a few bucks. On a positive note, I appreciated Pete's prompt response... it wasn't an emergency, but the same day service was a plus. We called a few other places and was told it'd be anywhere from a few days to a week for someone to come out. Pete also wore a mask (properly) following Covid protocols. And so far his work has been solid. We haven't had any problems.

Just had them in to locate a leak. On the phone when i booked the appointment I was told "99% of…read morethe time I find it ". I was charge for thermal imaging 2 hours $1,000 + then for every hole he put in the walls it was a additional $250. Total $1,700 and he was not able to locate it. Oh and he said I can come back when its leaking to locate it ...... I wish they had said that when i booked it Waste of $$$ Cant recommend theses guys

I do not recommend Chicago Plumbing Experts. I just bought a house with my fiancé and there was a…read morehorrible smell coming from the basement. The inspector advised us as to what the issue could be and we asked Chicago Plumbing Experts to provide a quote to fix the issue. Will diagnosed the issue as being a busted P trap. He provided a quote for $3,879 to break up the concrete around the P trap, install a new P trap, hydro-jet the drain and sewer system, and "re-concrete kitchen drain/vent line assuming line is fine." As new home owners, we thought this was a fair price and we agreed to the price and the invoice, and two guys (I can't remember their names) came out to address the issue. They were 1.5 to 2 hours late and when they arrived they were unfamiliar with what services they were to be providing. We actually had to show them our copy of the invoice so they could familiarize themselves with the job they were supposed to be completing. After about an hour, they notified us that they needed to go buy some supplies. This seemed normal, but they were gone for three hours. When they returned they told us they had to go all the way to Brookfield (from Chicago) to retrieve the hydro-jet, which was supposed to have been brought with them to begin with, according to the services listed on the invoice. Now the kitchen drain. I will accept fault for accepting the wording of the invoice. We knew the kitchen drain was NOT fine, and I assumed they would fix it once they removed the concrete and confirmed that it wasn't fine. They did not fix the kitchen drain. They removed the concrete, confirmed what the inspector had already told us, and used a towel (provided by us) to fill the gapping hole around the corroded pipe. They told us they could re-concrete the drain, but it would need to be serviced in the same way as the P trap (meaning it was going to cost us another $4K to properly fix the issue because they needed to break up the concrete, install a new pipe, and re-concrete the kitchen drain). In addition to this, they decided to hydro-jet the drain and sewer system by using the stack in the basement. They broke the cap on the stack and did not have a replacement in their truck. They told my fiancé what he needed to buy and told him where to buy it. They were about to explain how to install it, but he told them he wanted to go buy the replacement cap and have them install it before they left. They told him the cap needed to be 4 inches so that's what he bought. It turned out the cap needed to be 3.75 inches so the cap my fiancé bought didn't fit. They instead filled the hole with plastic bags and said they would come back to fix it, for an additional charge. They didn't even end up using the stack to hydro-jet the drain and sewer system...they used the catch basin in the backyard. Breaking the cap on the stack was entirely preventable. We called to complain to Will after they left two holes in our basement and he told us they would be back on Monday to put a cap on the stack and to re-concrete the kitchen drain, as discussed. They did return on Monday, but they were there for less than ten minutes to put a cap on the stack and then they left. Although they were there twice, they did not clean up their mess and I had to dispose of the extra rags and their water bottles. They did correct the issue with the P trap, but it was NOT worth it. The service was very unprofessional and overpriced. Advice for new homeowners: assume NOTHING and get EVERYTHING in writing, whether you hire Chicago Plumbing Experts or someone else. Save yourself the expense and the headache.

Excellent workmanship and attention to detail. Knowledgeable and friendly staff. Put in a new well…read morewith Grundfos constant pressure system and sealed old well. Priced fairly and overall job came in a bit under the original estimate.

Had a well pump replacement scheduled for a Thursday, but the pump failed on Tuesday. A crew…read morearrived within the hour, assessed the situation, and replaced the pump in about 2 hours. Everyone was courteous, professional, efficient, and - most importantly - they knew what the hell they were doing. They apologized for having to drive over part of the flowerbed, but hey - I'm the one who planted flowers around the well cap. (No biggie.) As for pricing, the total ended up being a couple hundred less than the estimate. (Yay!) The new pump also came with a 5-year warranty. (Cool.) Replacing a well pump is always expensive, but I think we were charged fairly. PRAIRIE STATE WATER SYSTEMS ROCKS.

The All Suburban crew showed up when promised. They were polite and professional. They got right to…read morework power rodding our drain and sewer line. They worked in a manner to protect items in the area from damage or getting soiled. They made sure our drain and sewer lines were open and draining properly. They also assured that they left our home clean. This was not the first time we used All Suburban and we have never been disappointed. Great Job!

We had All Suburban replace our water heater, 24 months ago. Today we had a plumber come out to…read moredrain our hot water heater (maintenance). When we opened the door to the little closet the tank is in the venting tubing had fallen apart and was on the floor. Thus we were exposed to hazardous gasses! We called All Suburban to ask them to come fix their bad work and they told us that's not warranted and we must have had "high winds" in our house!!! High winds in our home?? In the little closet the water heater lives in??? Then the customer service representative suggested someone BROKE into our home to ruin the hot water heater venting!! They are incompetent and crazy!! The new plumber also discovered the water line shut off was corroded and broken. Shoddy work and no customer service. A good company would have sent someone out immediately to resolve a potential dangerous situation. What a SHIT company! They could have killed us!!!! It cost us $$ to have it all fixed properly

Had Dyna Rooter come out for a clogged drain. Paul was on time, professional and very thorough…read more Will definitely be using Dyna Rooter for my next plumbing needs!

Came to my house Christmas Eve for an emergency water heater replacement. Vince and Paul are very…read moreknowledgeable and friendly. Everything came out perfect, thank you and Merry Christmas!

We are so extremely grateful for Dan and Matt today! Last night we had a plumbing emergency where…read moreour drain in the laundry room was backing up. I called Tom Sawyer Plumbing this morning to see if they could help, and they were at our house within a few hours. They were so nice, identified the issue, and within an hour, they fixed the problem. I definitely recommend anyone who needs sewer rodding to just pay the extra fee for them to put a camera down there. We had a peace of mind learning we didn't have any tree roots down there, and that our pipes down there are in great shape. Their pricing is extremely fair and can't recommend them enough! Bonus points for being veteran owned as well!

Came out the same day and charged a very fair price to change discharge pump. Highly recommendedread more