1. Next Level Concierge

    1. Next Level Concierge

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    Cape Coral, FL

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    Next Level Concierge

    5.0 (1 review)
    Open Open 24 hours

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    9 months ago

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    Amedisys Home Health Care

    Amedisys Home Health Care

    1.0(1 review)
    1.6 mi

    Very disappointed with this agency. After my sister's 2nd craniotomy her oncologist wrote a…read morereferral for home healthcare that was supposed to give her care until December 2023. Amedysis was fine for the 1st few weeks after the Nov 1st surgery. By the end of the month their interest in helping my sister fell off. Someone came out once or twice more after I called but a few weeks ago one of their physical therapists told her she no longer needed their care. As far as I know, the doctor did not rescind his original order and I doubt he would have. Since their last visit she has lost the vision in her right eye. I called again on Jan 4, Jan 9 and Jan 11. Each time, I spoke with a receptionist, twice with Lori, once with Robin. They were both apologetic and assured me the director, Laurie, would call me back once she was out of a meeting or back from lunch. Today is Jan 15 and I have yet to hear from Laurie. I Do Not recommend this agency!

    From the owner: We provide high-quality home health care in Cape Coral. If you're recovering from surgery or…read moreillness, or living with a chronic health condition, we can help you feel better in the comfort of home. Our home health care team is made up of trained professionals who are on-call 24/7 for urgent needs. Our nurses, home health aides, social workers, physical therapists, speech therapists and occupational therapists are passionate about helping you recover. We tailor treatment to your unique needs, drawing on the latest research. Medicare, Medicaid and private insurance plans usually cover the cost of home health care for eligible patients. Call us today to learn how Amedisys Home Health Care in Cape Coral can help you stay independent at home.

    Hope  Hospice

    Hope Hospice

    2.0(14 reviews)
    4.1 mi

    Nurse not showing up when scheduled Social worker never…read morereturned call Promised supplies not showing up until the health aids complained No promised volunteers to help give me a break and I'm also disabled They have gotten terrible since I used them before

    My father took a turn and we admitted him to Hospice care with a contract bed at Gulf Coast…read moreHospital in Ft. Myers. The hospice Nurse called me on the second morning of Hospice care. She said everything was fine but he was actively dying and had maybe a few hours to live. She said she didnt see his Funeral arrangements (nobody asked when we admitted) and space was limited in the mourge (she stressed space in the mourge several times) and tried to pitch funeral homes to me. All while talking over me trying to tell her we prearranged and prepaid for a funeral 10 years earlier. After she stopped trying to aggressively sell me a funeral and heard what I was saying she got even more demanding and arguementive. Then demanded the funeral homes contact. I said I would call them in an hour or so when they opened (out of state one time zone back) just to double check who needs called (shipping company because of the nature of moving a body) to double check for sure. I had to make that statement in rapid order at least six times to shut her up. Then I confirmed the information and called it into the office (equally bad experience, tried avoiding taking the information) . Then after my dad passed and fishing for reviews I was contacted and gave a piece of my mind. A few days later a Supervisor called and apologized. Asked if I would be happy if they sent the nurse to sensitivity training. I chuckled and said she has no business being an RN in an inner city ER nurse let alone a hospice nurse. She was the most argumentative medical professional I ever seen, I would even call her aggressive

    Next Level Concierge - homehealthcare - Updated July 2026

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