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    Goldberg Group Property Management

    2.8 (11 reviews)
    Open 9:00 am - 5:00 pm

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    Property management

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    3 years ago

    Terrible company to rent from. Charged us for painting and wall repair of damage that was already there before we got there.

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    Noahs' Preferred Properties Management Co - Potomac/Avenel Rental

    Noahs' Preferred Properties Management Co

    (70 reviews)

    We just moved into a new rental through Noahs' and have had a positive experience so far. The…read moreleasing agent we worked with, Quincy, was quick to send us our paperwork and reply to any questions we had. They were also nice enough to let us pick up our keys the evening before our move-in date, which made the move the next morning much easier and less stressful for us. Everybody we dealt with was friendly. Although we obviously haven't gone through the move-out process yet, this management company is like the many others we have dealt with in the past - it's always expected that you take careful notes of any damage or wear-and-tear on your property so that you aren't responsible for it at move-out, and this company allows you 15 days to turn in your notes which is longer than most, and I really appreciated the extra time. Also, it is made clear that the tenant is responsible to have the carpets professionally cleaned (this might just be if you have pets though) and to provide a receipt upon move-out, or else you will be charged for the cleaning. If you don't like the terms, don't agree to them, but I don't think it's fair to hold a common practice against the company like many other reviews here do. The only negative we experienced, which is the reason for 4 instead of 5 stars, was the following situation: We agreed on a move-in date, but were then told that it was a little bit earlier than the owner had intended and so we would have to be okay with moving into the apartment without it being freshly painted. We knew the previous renters, who had pets, and knew the apartment wasn't repainted when they moved in years ago (through no fault of the company, the renters asked it not be done it for the sake of time so they could get in quicker) so we said we would take a later move-in date and that we preferred the property to be freshly painted given the circumstances. We got a response saying that the paperwork would have to be redrawn up since we hadn't specifically requested from the start that we wanted the apartment repainted. The lease got updated to say it would be repainted as deemed necessary, and parts of the apartment were repainted, but not the entire thing. Not a big deal, but any place I've been in the past has always included an automatic repaint when there are pets from the previous owners. So, my suggestion would be to specifically request your place be repainted if you think it needs it, because it might not automatically happen. I will update my review upon move-out, but I expect that it will be like any other rental management company based on the lease and the other reviews here. All of the company's expectations are clearly communicated, and they frequently encourage you to contact them if you have any questions or concerns. Overall, I wouldn't make a judgment to not use this company based on their Yelp rating, we have had a positive experience working with their office.

    I never write reviews but I felt compelled to write this one today after photos of this townhome we…read morelived in Gaithersburg, MD came up on my camera roll after 6 years. Also because I regret not taking more drastic actions against them, including potential legal action, for their negligence and lack of care to our health and safety while we lived there. My family and I rented a townhome that was managed by Noah's from 2017-2021 and it was the worst rental experience I have ever had. I reported mold, dust, water damage, and pest control issues several times over the years we lived there. While they would send out a handyman, they expected him to fix everything even if he did not have expertise. And there was a general lack of urgency, responsiveness, and care to our issues. The previous tenants or owners left the home passable but it was clear when we moved in there was a lack of maintenance (e.g. old carpet, appliances, dusty vents, deck unable to pass City Inspection multiple times, just to name a few). The backyard area was over grown and they left multiple large items in the garage. When we moved out, with the house in that same condition, Noah's took money out of our deposit to move items in the garage that were not ours and to do landscaping when it was not landscaped to begin with (and this was all reported to them during our initial walkthrough, but they expected us to pick up the bill at move out). At the time, I just let it go (remorsefully) and tried to move on. The issues culminated in 2020, as I mentioned to them that the ceiling had mold spots, water spots, and that there was seam in the main bedroom that looked like it was coming apart. The answer from Noah's was that it was just a "settlement crack." The handyman painted over some of the mold and water spots but never treated the underlying water damage. Snippets from our email exchanges: Me: In the master bedroom, a long crack is starting to develop in the ceiling. We just noticed this today. (I included the attached photos) Noah's: The crack you are seeing in the ceiling is a settlement crack, there really isn't any concern unless for some reason you see it getting larger or think something other than settlement is causing it but from the look of it that's what it appears to be. Me: Regarding the ceiling, we did notice a smaller crack a while ago. We did some research and saw that it was probably a settlement crack. But the larger crack appeared overnight, the night before last, and upon further research appears to potentially be a cracking/falling ceiling seam and/or drywall tape. We are by no means experts, so just wanted to bring this to your attention since it did get larger. If you think the best course of action is to wait and see, we can do that. Please advise. Noah's: Yes, please monitor the crack, you probably don't want the contractor to repair if we can avoid it due to COVID and the mess that will be made to correct it. Well the "settlement crack" led to the ceiling collapsing, thankfully no one was in the bedroom at the time. We asked for Noah's to help us clean and pay for an air purifier (I offered to send photos of the damage) and Noah's response was: "Thank you for your feedback. You don't need to send me pictures, however, you will want to contact your renters insurance company to make a claim on anything that was damaged." They never offered to help us with anything or to make sure that we were healthy and safe even though there were insulation particles all over the room. They put all the burden on us. To me it was just another drastic occurrence in an otherwise lack of care for the health and safety of their tenants. We moved out as soon as our lease was up. I am not expecting a response, nor do I need one. I just felt like I never got any closure from this issue that led to so much angst and stress, and this review is all I could do. I hope it can help someone else.

    Scout Properties - Roach from microwave

    Scout Properties

    (96 reviews)

    I moved into a condo managed by John Thompson about 3 years ago. At the time I had just come out of…read morea bad living situation and I desperately needed a safe and reliable place to live. I found that. The application process was seamless. I was approved quickly and the transition was smooth. I had my keys and access to the unit quickly. The last few years have been amazing. Whenever anything was broken and we submitted a maintenance request, it was addressed quickly. Nothing remained broken for long. John even came over and replaced the batteries on the smoke detector when I couldn't figure out which one was low and the beeping wouldn't stop. Our microwave broke and I messaged John and it was replaced within a few days. In my experience Scout Properties is a great property management company. They are reliable, responsive, nice human beings. It was a pleasure to have our home manager by this company. John's the best!

    When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

    Goldberg Group Property Management - propertymgmt - Updated September 2026

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