I don't even know where to start. I'm a graphic/web designer and I've been a faithful customer of Next Day Flyers for the last 8 years. I loved the fact that I could place my order online, and pick them up instead of having them shipped. I've used them on countless projects for myself and my clients. When anyone asks for a reputable printing company, they are the first I refer anyone to. That all stopped yesterday. I never do anything at the last minute. I am mostly prepared and organized. I was invited to a networking event a few days before it started and I needed new business cards since I recently went through and rebrand and designed a new logo. With the event only being a few days away, I thought I could count on Next Day Flyers to get me my business cards the same day as long as it had the order placed by 10AM...So I selected that option on a early Friday Morning around 730AM, which was well before the 10AM deadline.. Their Rancho Dominguez location is open on Saturdays for pick-ups so I thought cool, I'll pick them up Saturday morning since they should be ready by Friday evening. I had to work late, so I wasn't able to grab them Friday. I look at the my email Saturday morning to check the status of my order and low and behold the status said "In Production" WTF?!! In Production on a Saturday when I just spent $130 for 100 business cards to be ready on Friday??!! Plus I got no phone call or email stating that my cards would NOT in fact be ready by when I requested? Hell NAWL! I immediately dialed the "customer service" to rip them a new one. I got someone in India or a foreign country of course. I immediately requested a refund AND I wanted my cards too. I needed those cards on Sunday for a very important networking event. Do you know how bad it looks for a graphic designer to show up at a networking event with ZERO business cards? Yes, people still use business cards. Anyway, my order was finally ready for pick up yesterday and I was NOT impressed with the printing quality of my cards. The backs of the cards were scratched! The color was coming off. WTF is this mess? Who is running the show now? Did this place get new owners? When did you guys start providing shoddy service? Why is your customer service in a foreign country? Why does the printing suck? Why do you offer same day service, but can't get it delivered the same day? So many questions. You know how I got my cards for my event though? I had to go to Staples. Freaking Staples. You know what though? Their printing quality was surprisingly decent AND they got my cards to me in 2 hours. I think I might start ordering through them now or find a better company because I am DONE with Next Day Flyers. Do not order from here if you have anything important to use your marketing materials for or if you have an actual deadline. read more

NOT RELIABLE! Their customer service is over seas so they can't even help or call back like they say they will. !!! I've been sending these people my business for over 10 years and recently the service has gone down hill. once again.... my next day service is not ready next day or day after that again...... thy need to get their act together see pic! read more

NextDayFlyers - NOT RELIABLE! Their customer service is over seas. they don't call back!! My next day service is not ready again! - Printing Services Near Me - Van Nuys, California

Printing was great, but never got the extras that we paid for. Requested them to be mailed to us, also sent email reminder asking rep to send them. A month later, still haven't received. read more

Great quality flyers and SUPER fast service! The turnaround is usually about a day or two, if you p/u at the Compton warehouse. If not, it will take longer to ship. If you're in SoCal, go for the in-store pick up! Flyer quality: Superb! Good quality paper, high gloss finish, vibrant colors. I've received tons of compliments on the quality of the flyers I get printed here. Business card quality: A-ok. It's good quality, but not the best. I would get the matte finish, as it looks a little more professional for personal bus. cards. The paper is ok... I would have preferred a TAD bit thicker though. That's what kept me from giving a full 5 stars. Still, I would definitely recommend this place. read more

NextDayFlyers is great - if you don't really need it the next day. I've used them for years, but their ability to print by the next day has really gotten bad. It's about 50-50 whether you'll get it when promised, especially if you want it on a Friday. The three day turnaround is usually fine and their quality is good when I finally do get the product. read more

I had trouble placing the order, took over half an hour. Than the proof... Looked so saturated. I would ignore it, but had trouble checking out.... Over an hr of struggle for nothing. Gave up. Don't waste your time. Over a million orders a day. I wonder if they ever had million visitors on their site..... read more

I have been using Next Day Flyers for about 2 years. I was happy with their product until I eventually had a customer service issue that they completely botched... That's when you really see how good a company really is.. I re-ordered business cards. Very simple, yes? An ikon displayed my business card and I chose to re-order. Instead, they sent the cards of another employee. I called them and sent a screen image of the ikon showing MY business card information, letting them know that the cards were printed incorrectly. The customer service person had no authority to re-print the cards and said a manager would call me within 24 hours. It's been 72 hours and no call back. read more

I've used a number of different printing companies... I've done some offset myself, but this has been my best deal. Having lived in LA, I've noticed the amount of printers, and local competitors that have driven down cost on anything UV coated (party type flyer). I moved to Oregon a couple years ago and wanted some UV Coated business cards and flyers and found OUTRAGEOUS prices. I scanned the web for a site, and found NDF. I went with them simply based on price, and just took a chance on quality. My order was delivered to me for less than half the price of what I would have paid locally. When I got my product, it wasn't exactly as ordered (i had requested full bleed and they added a border). I called in, talked to a customer service girl (i think i wanna meet her... she sounded cute... ha), and she quickly had my order re run and sent to me at no cost. A company that is willing to fix mistakes, make things right, and provide great service is always a winner for me read more

materials weren't printed and shipped in the time frame specified and our product actually arrived after the conference date.

I hate this place so much. I'm heading to my event without my step and repeat. I ordered a step and repeat online on a Thursday and requested a proof and paid $100 extra for next business day pick up. It's now Friday and I haven't received a proof so I called to check the status of my order and they told me the soonest I would get my order was Monday. Well, My event is on Saturday so..... WTF do I do now? read more

I am a freelance designer and use them or refer them to my clients all the time. I'm surprised to read Brandine's review... I feel for her, that's the worst, but it's surprising. If I've ever had any issues whatsoever, they have been addressed promptly and fairly. Great service, easy online ordering, great quality and fast turn around time... I can't say enough about them. I also really love their blog they do... it's informative and creatively inspiring. It's one of those emails that comes through and you stop what you're doing to thumb through it real quick, like Etsy or Vectortuts . Wait...is that just me? read more

Our company has used Next Day Flyers for a few of our copy services and was very pleased with their price and quality. However, recently we placed an order of over $756 and decided to not proceed. Their customer service department issued a credit and said it would be back in our account within 5 days. I waited...nothing. Called back and got the same answer. Waited another 5 days. Nothing. Did this again. Finally I asked for a check to be sent which they said would be sent within a week. We waited for nearly 2 weeks and still nothing. We called and got someone from their accounting department who said our check still needed to be approved. Seriously!?!??!! It's a complete run-around and I'm still trying to get our money back. Totally dissappointing read more

It used to be great and convenient but now that they've decided to sell their company everything has turned upside down! I'm never going to come back ever again! The way they are handling their transition is really inconsiderate for customers. All of a sudden I cannot view past orders. I no longer have my 3rd tier pricing that I use after doing thousands of dollars of business with them for 5 years! Now I can't pick up my order locally... I now have to get it shipped... so much for affordable. The company who sold it should have secured a convenient plan for customers but clearly as always people sell their souls for money..forget the people who've made them money! read more

After my horrific experience before, I decided to give one more try after I had a lengthy conversation with customer service, which was not easy to reach. Plus I had left a voicemail for the president that no one responded to. Clearly they do not listen or care about customer issues. The order was placed in a box that was way too big and a waste of material, when we should be conserving, especially because they had to add stuffing paper. They still do not put a sample of the item on the outside. They guy had to open the box and dig through the paper to find the product. The girl at the front still does not have a big roll of packing tape to close the box. To make matters worse the matte printing is horrible. The old matt printing was much better and this is very shiny not good for writing. They are very much now into their policies and not customer service. Please beware. You get what you pay for. I just read the review from someone else about the matte finishing who had the same problem with her postcards. To make matters worse the supposed customer service person I spoke to at the facility was trying to tell me it was the same as the old kind. I happened to have had an old postcard with me and he said, they were the same. Not a chance. BTW...UPS and FedEx are increasing their rates because of business like this that use bigger boxes and more packing materials than are needed. Again, they don't care about that. I can understand when you are shipping fragile items, but it's hard to damage paper. Now I don't have the good size box I use to get to keep the postcards in. Another disappointment and inconvenience. But I'm glad they have their rules and policies and the customer doesn't matter. read more

Really, really bad, terrible customer service. Was on the phone for an hour waiting to talk to someone.. this was about the borders for invites. I did not want any borders. No borders. NO BORDERS. But you guys still included borders. Then I came the next day to the business and asked to talk to someone cause the email was also s***. But no, NO ONE can come and explain to me about the borders. "Lemme print out the reasons why.", says the front desk lady. I saw the email already. But thanks. Just bring someone out here. And then I see your sample products in the lobby and there is a baby shower invitation with an image printed without any borders. What's up with that guys. read more

I still have the banner and it looks great. Had a rough experience with the next day thing but it's okay

Horrible. Paid for next day delivery, even called to confirm it would arrive at that time. 3 days later still no product. People on the phone just talk in circles. read more

My husband and I have had our business LA Doggy Care open for close to a year now. We have had 4 different types of business card made. All were ok, but nothing that really made us say "wow." Vistaprint , who we thought was the best, sent our first batch of cards with the wrong number on it and made us order new ones to replace the ones they made incorrectly. NO DISCOUNT EVEN GIVEN!! Nextdayflyers are the BEST in the 4 sets we have had made. They even contacted us prior to printing because my measurements were off a bit and wanted to help correct it. I am now ordering posters and magnets from them and plan on using them for all my business needs. The prices are great too!!! read more

Very average. They suck at their online system. When you buy an item they will give you specific dimensions for the design but when you upload it they will reject it because the size they originally gave you is not the actual size that they like. The quality is good enough (not the best), their prices are good enough (not the best), their customer service is way below average. read more

I'm sad to say, but after using this company since it was just one location in Torrance, CA back in 2000, and using them on a regular basis since then, the customer service has dramatically changed. It's too bad because I've been a huge fan of this place and spent literally 10's of $1000's of dollars here. But when I order next day service, and it's not ready until 5:30 - 6 PM the next day, that does you no good at all because you have now missed any chance to ship out, so "Next Day" service may as well be renamed "2-day" service. I've always been happy with the print quality and the customer service here, but over the past 6 months or so, it's gotten worse and worse and now I'm stuck with pissed off customers. The people you deal with here are great, but it's obviously upper management / ownership issues that must be trying to save a dollar here and a dollar there which has killed the overall experience. I won't ever bother with "next day" service if I do use them again, might as well opt for 3-4 day turnaround and save the 100% price increase. I hope it changes, but it doesn't look like it's going to get better any time soon... What a shame. read more

You'll see an influx of reviews starting today, as Next Day Flyers has sent out an email asking their customers to make sure to write a review. So, don't think it is a bunch of employees posting. The timing couldn't have been more perfect, as I placed an order today. I've used other online print companies and have ALWAYS had an issue. Then someone recommended NDF. I have not placed another order with another company since. Their customer service is just that.....customer service. They answer the phones, they check orders, and if there is ever an issue, they call ME to let me know. Their service is great and more importantly, their options (same day printing, next day delivery, etc) is great for those in a hurry..... I highly recommend them. read more

I use Next Day Flyers for all of my business cards and marketing materials. They are well priced, quick and quality is great. I didn't know how good their customer service was until I was in a bind. I ordered a bunch of flyers and had planned to pick them up on my way to an industry conference. I miscalculated the date I needed the flyers by so my marketing materials were not ready by the time I arrived. I was a bit in a panic since I had spent a good deal of money on the conference and our booth, but I would have no material to pass out to potential customers. Hector and Santiago of Next Day Flyers took me in their office, went through my order as well as previous orders and saw I was a repeat customer. They decided to pay for an early morning Fed Ex delivery to my hotel so I would have the flyers an hour before the conference started. Hector even told me that if they could not arrange the delivery, he would PERSONALLY drive the flyers down to us in San Diego. They went ABOVE AND BEYOND to help me out. Flyers were great and my conference went well all because these guys saved the day. I will never use another company for my marketing materials. These guys just won a lifelong customer. Thank You! read more

Fast and clean, affordable and contactless pick up options. Would definitely use them again.

Anyone got suggestions for a great quick print place? I only ask because NDF used to be my go to spot but no more. Side note before my anecdote: I thought Yelp didn't let Businesses buy and feature good reviews? The only 5 star review by Jason W in the sky of single star reviews is FEATURED at the very top and is approximately 2 months old. This is important statistically people don't read after the first post and goes against their stance, yea? Total bull Yelp. Anyhow: I went to pick up an order of 3000 postcards for my project in about November only to find I was missing about 500 when I got down to it. I wrote it off as a tiny mishap in a previously flawless streak. I decide to reorder the missing 500 plus some more. You know the feeling you get super heightened awareness because your life might be in danger? I had that feeling when I walked in to pick up my final order. It was just off. The lobby was dim, there was only a primordial sign in system and it was dead silent other than the clerk twiddling away on his phone. My order comes out and it doesn't look quite like how it normally does with a proof of your print on top and packaging. I open my order at home to find the quality being absolutely Piss Poor. I didn't notice it during initial checking due to the lobby being dim. They planned that well. This series of red flags made me guess ownership had changed and surely other disappointed Yelpers confirmed it. I love it when I'm right but alas, I need to find a new printer. read more

They helped me prepare my postcard on the phone. Delivered when they said it would be delivered. Great quality.

Contacted the company several days in advance to have flyers printed for my organization. Not only did they give false promise regarding the delivery of the items, but they postponed it 3 days. Unacceptable from a business, especially one called "Next Day Flyers." read more

Guaranteed delivery does not guarantee actual delivery, just that they ship it. Product was a week late and damaged. Was offered small discount on future orders. Only buy from here if you don't care about timeliness and don't mind a few wrinkles and creases from poor shipping. Printing quality was OK for price. read more

I own a branding studio and I've been using Next Day Flyers for well over 7 years, first at some of my other agency jobs and now at my own business. With the ability to get custom products printed and amazing quality, using them was a no brainer. That all changed with our last few orders. Quality all of a sudden just tanked. They've stopped notifying you of proofs or shipping. The customer service and help line is full of people who have no clue. If your product is guaranteed by a certain date there is no "guarantee" it will show up on time. On top of that, I lost my custom rep and the guy they replaced her with is openly hostile when we have an issue or need info. Tried to call his boss and talk through this with him and haven't heard from this guy since. How hard is it for you to follow up on a client who spends thousands with you? I wasn't even mad, just concerned, but now I'm pissed. We have a job ongoing right now that I can get no information on and it's supposed to be here tomorrow, shipped freight! I just called and they said it would be, despite receiving an email yesterday afternoon that it wouldn't be here until Monday. Every time you talk to someone they "have to run to the production floor". Get it together!!! You are destroying your credibility and ruining the credibility of the people who depend on your company everyday. I'll be using Moo now for all my business card and flyers and just getting a local printer to quote our custom work, even though they are twice as expensive. Well worth it to get what I order and have someone when I call who actually knows what's going on. Writing this review hurts because I've always felt Nextday cared about our company and I was actually friends with some of our reps over the years. But enough is enough. I cannot allow this type of stuff to continue, it will sink our business. I'll update this review when I finally get tracking info on the order that should have (guaranteed) shipped days ago and I see the final product. --- Received the final product yesterday. Boxes got left out in the rain but that's UPS. Next day knocked off 20% off the final because of them missing the guaranteed date and the brochures themselves are a great product, which kills me because that's the exact reason we've been using them. I'll have to experiment with other printers to see if I can find anyone who can do the same quality for the same price. Long story short - You may or may not get a quality product and you may or may not get it on time. If you have an issue though you are screwed. They are now owned by Uprinting and it's obvious they are not the same company they used to be. read more

By far the worst customer service experience I have ever had in my 54 years on this earth!!! Terrible company to deal with! It took over 2.5 weeks to get my proof from them. Then they did a bait and switch with the printing price more than doubling the price. Very unprofessional to deal with. Save yourself the headache and go somewhere else! This is an update as of 12/5/19. They promised to fix the mess and ship it out next day to arrive yesterday. Transmitted Fed Ex tracking number but never shipped per Fed Ex. When I called about it today they lied and said it was lost in shipping. I told them that I know that is a lie because I already talked to a Fed Ex supervisor about it. This order started on 11/12/19. As of today still not any gift certificates shipped. If I could give negative stars I would. This is another update 12/6/19 They told me yesterday they would cancel the order, send me my artwork I paid for and then refund the difference. They never did any of that and today I received a notification that the package is being delivered today. Unfortunately, almost one month later does not work for us. Everything that comes out of their representatives mouth are lies. I just copy and pasted my review off of google but it is dead accurate how bad this company has become. read more

I have used NextDayFlyers to completed projects for me a few times so when I needed new business cards printed I was excited to use them again. I needed two sets of cards, on the first set they lightened my graphic so much that the text was not legible. I sent them pictures and they said that was the same as the file I sent them so they wouldn't reprint them. The other cards I ordered weren't cut properly though they did reprint that order. Both sets of cards had the same color font so the file I sent them was not the issue with the first set of cards. So disappointing. read more

Great service! I received the proof in a timely manner, very shortly after I sent in my artwork. The next day service was great! They were very professional, with a receptionist who greeted me when I first got there. Someone came from the back with my order within a minute of me signing in. Talk about fast service! read more

The cards were reasonably priced. I did not get the next day option. I paid about $25 for 1000 business cards. That is an insane good deal. The cards were not as stocky as I wanted them, but for $25- the deal was too good. read more

Next Day Flyers is amazing. I can order 10,000 flyers and 5,000 business cards and pick them up the next day! Their staff is helpful, friendly and patient! I've been a customer for over a year and I wouldn't trust my business and printing needs with anyone else. If only my girlfriend was this cool! ; ) read more

Just placed an order with Next Day Flyers. nextdayflyers.com They have a sponsorship program for non profit organizations, that my school benefitted from. Easy to place and track orders. Very efficient customer service. read more

This is a review that was also posted on this companies web site. All of the reviews on that site are "moderated", so my guess is no one will ever read it on their site. I ordered 3 retractable banners from this company. upon receipt, one of the banners would not retract back into the base after the first setup. My first thought was the spring needed a tension adjustment. Also noted was a dent or damage on one side panel on base. being deaf, I contacted support on the chat interface. I asked if there was instructions on tension adjustment... apparently not... because I was advised by operator to take several pictures of the issue. When the pictures and problem description was sent, I was told I would be contacted by someone. I did the pictures, sent them, and waited... and waited... and waited. The email that I sent with pictures told them that time was of critical importance as this was Friday and I needed the banner by next Friday. Finally on Monday i get an email... this time they want a VIDEO of the problem. Some lame excuse about not working weekends. The email also told me they tried to contactf me on Friday... not too terribly hard since I was actually LOOKING for a response all day Friday. After hearing nothing on Friday, I needed to take the banner in to a local sign shop for repair... they fixed it by a simple tension adjustment and charged me $60.00. All support needed to do was tell me how to adjust the tension which was what i wanted to begin with. youtube is loaded with videos describing the procedure i came to find out. The banner works fine now, no thanks to NDF. Guess I will be dealing with other people for banner needs from now on as I have had quality issues on a previous order also. Quality wise, it is par with VistaPrint, nothing earth shattering special... just a banner read more

NextDayFlyers never lets my non profit down when it comes to our marketing materials.

What a bunch of bulls#it! Took an hour and a half looking over the templates and designing my cards - the price said $25 and change for 500 cards, which is double what I pay at VistaPrint, but this place had more designs....then when I get ready to check out and pay they tack on another $2 for the front template, $2 for the back template and $22 for shipping! 500 cards for $51 now! I wasted my time with this company. VistaPrint may not have as many templates as this company, but I have always gotten a good product of 500 cards for $9.99 and FREE SHIPPING! This place sucks and I cannot recommend it to anyone read more

Next Day Flyers produces excellent quality materials at a lower cost than any competitors. Always efficient, quick and a good online system for uploading designs. I do wish you could view previous artwork uploaded for easier re-ordering. But overall its a great value! read more

Excellent Customer Service! I had to do two changes on my order separate times, James and Emily were very helpful in helping me make updates to my order and got back to me very quickly! read more

Everything was Just perfect! Christina from the Saddle Brook NJ location is amazing.