I would give them 0 stars but it won't let me!! I paid extra for the job to be delivered on time. Told me it would be to me on Wednesday. I noticed the day before it said it was in production and reached out to the company via online chat and was promised it would be delivered the next day. Told them I absolutely needed it by Friday morning and was assured i would. Followed up with an email and was told to allow 2 extra days which would have been ok. Friday came nothing. a package came today, Monday 5 days later. Not reliable!! read more

I am a freelance designer and use them or refer them to my clients all the time. I'm surprised to read Brandine's review... I feel for her, that's the worst, but it's surprising. If I've ever had any issues whatsoever, they have been addressed promptly and fairly. Great service, easy online ordering, great quality and fast turn around time... I can't say enough about them. I also really love their blog they do... it's informative and creatively inspiring. It's one of those emails that comes through and you stop what you're doing to thumb through it real quick, like Etsy or Vectortuts . Wait...is that just me? read more

Our company has used Next Day Flyers for a few of our copy services and was very pleased with their price and quality. However, recently we placed an order of over $756 and decided to not proceed. Their customer service department issued a credit and said it would be back in our account within 5 days. I waited...nothing. Called back and got the same answer. Waited another 5 days. Nothing. Did this again. Finally I asked for a check to be sent which they said would be sent within a week. We waited for nearly 2 weeks and still nothing. We called and got someone from their accounting department who said our check still needed to be approved. Seriously!?!??!! It's a complete run-around and I'm still trying to get our money back. Totally dissappointing read more

It used to be great and convenient but now that they've decided to sell their company everything has turned upside down! I'm never going to come back ever again! The way they are handling their transition is really inconsiderate for customers. All of a sudden I cannot view past orders. I no longer have my 3rd tier pricing that I use after doing thousands of dollars of business with them for 5 years! Now I can't pick up my order locally... I now have to get it shipped... so much for affordable. The company who sold it should have secured a convenient plan for customers but clearly as always people sell their souls for money..forget the people who've made them money! read more

This company is highly unprofessional, never trust them if you have a time-sensitive job. I used their website to place the order. On Monday, November 29th, I called customer support to make sure that if I place a 3-business days order I'll be able to pick it up on Thursday, as I have a flight Friday morning. The representative of the company made me sure that if I place the order before 6 pm it will definitely be done on time. I immediately placed the order, only to receive a call at 12 pm on Thursday, saying that my order will not be ready on time due to the paper shortage and supply chain issues(lol). So instead of letting me know that on Monday, Tuesday or Wednesday they decided to wait until the day when I was expecting my order. Canceled my order and overpaid to get the job done on time by another company in the same area. And apparently, they do not have any issues with paper shortage or supply chain, weird, huh? read more

After my horrific experience before, I decided to give one more try after I had a lengthy conversation with customer service, which was not easy to reach. Plus I had left a voicemail for the president that no one responded to. Clearly they do not listen or care about customer issues. The order was placed in a box that was way too big and a waste of material, when we should be conserving, especially because they had to add stuffing paper. They still do not put a sample of the item on the outside. They guy had to open the box and dig through the paper to find the product. The girl at the front still does not have a big roll of packing tape to close the box. To make matters worse the matte printing is horrible. The old matt printing was much better and this is very shiny not good for writing. They are very much now into their policies and not customer service. Please beware. You get what you pay for. I just read the review from someone else about the matte finishing who had the same problem with her postcards. To make matters worse the supposed customer service person I spoke to at the facility was trying to tell me it was the same as the old kind. I happened to have had an old postcard with me and he said, they were the same. Not a chance. BTW...UPS and FedEx are increasing their rates because of business like this that use bigger boxes and more packing materials than are needed. Again, they don't care about that. I can understand when you are shipping fragile items, but it's hard to damage paper. Now I don't have the good size box I use to get to keep the postcards in. Another disappointment and inconvenience. But I'm glad they have their rules and policies and the customer doesn't matter. read more

Really, really bad, terrible customer service. Was on the phone for an hour waiting to talk to someone.. this was about the borders for invites. I did not want any borders. No borders. NO BORDERS. But you guys still included borders. Then I came the next day to the business and asked to talk to someone cause the email was also s***. But no, NO ONE can come and explain to me about the borders. "Lemme print out the reasons why.", says the front desk lady. I saw the email already. But thanks. Just bring someone out here. And then I see your sample products in the lobby and there is a baby shower invitation with an image printed without any borders. What's up with that guys. read more

The quality is superb! We Could not be happier with the boxes however the ordering process was not as smooth as I would have liked. The only reason we are not leaving 5 stars is due to order process but we will continue to order our boxes with this company we have faith the next order will be smooth read more

I chose this company "Next Day" because I had a "time sensitive" project..it didn't come close to meeting the deadline promised. It printed quickly and shipped however somewhere along the way it halted. In my opinion, the right thing to do would have been to reprint the job and overnight it to me at the company's expense. I missed the deadline and if they overnighted it to me I could have made arrangements with the client. It came 2 days late. All they did was offer a "credit" for future projects? Why on earth would I even use them again if the first project went bad? read more

They are awful, and customer service is severely lacking. For an online ordering company, one would think checking your emails and communicating with customers in a timely manner would be a priority. Apparently not. I placed an initial order with them, and while it definitely did not come next day, it looked great. The second order was a bit of a headache for a rush situation, so I ended up canceling and getting a refund, since my entire reason for ordering from this company of course was that time was off the essence. I decided to give them another try, and the hang tags I ordered were HORRIBLE. Every single card literally looks like it was just ripped from the machine. Shredding around the edges, peeling on the front, awful. I reached out with pictures and a request to make it right . . . that was 5 days ago. Still no reply from the company. Don't waste your time or your money. read more

My husband and I have had our business LA Doggy Care open for close to a year now. We have had 4 different types of business card made. All were ok, but nothing that really made us say "wow." Vistaprint , who we thought was the best, sent our first batch of cards with the wrong number on it and made us order new ones to replace the ones they made incorrectly. NO DISCOUNT EVEN GIVEN!! Nextdayflyers are the BEST in the 4 sets we have had made. They even contacted us prior to printing because my measurements were off a bit and wanted to help correct it. I am now ordering posters and magnets from them and plan on using them for all my business needs. The prices are great too!!! read more

Awesome service. Perfect product delivered in time for Aftershock. Jeffrey B couldn't get me a slipknot banner in time and finally refunded me a month later. Thanks a bunch nextdayflyers!!! read more

Very average. They suck at their online system. When you buy an item they will give you specific dimensions for the design but when you upload it they will reject it because the size they originally gave you is not the actual size that they like. The quality is good enough (not the best), their prices are good enough (not the best), their customer service is way below average. read more

I'm sad to say, but after using this company since it was just one location in Torrance, CA back in 2000, and using them on a regular basis since then, the customer service has dramatically changed. It's too bad because I've been a huge fan of this place and spent literally 10's of $1000's of dollars here. But when I order next day service, and it's not ready until 5:30 - 6 PM the next day, that does you no good at all because you have now missed any chance to ship out, so "Next Day" service may as well be renamed "2-day" service. I've always been happy with the print quality and the customer service here, but over the past 6 months or so, it's gotten worse and worse and now I'm stuck with pissed off customers. The people you deal with here are great, but it's obviously upper management / ownership issues that must be trying to save a dollar here and a dollar there which has killed the overall experience. I won't ever bother with "next day" service if I do use them again, might as well opt for 3-4 day turnaround and save the 100% price increase. I hope it changes, but it doesn't look like it's going to get better any time soon... What a shame. read more

You'll see an influx of reviews starting today, as Next Day Flyers has sent out an email asking their customers to make sure to write a review. So, don't think it is a bunch of employees posting. The timing couldn't have been more perfect, as I placed an order today. I've used other online print companies and have ALWAYS had an issue. Then someone recommended NDF. I have not placed another order with another company since. Their customer service is just that.....customer service. They answer the phones, they check orders, and if there is ever an issue, they call ME to let me know. Their service is great and more importantly, their options (same day printing, next day delivery, etc) is great for those in a hurry..... I highly recommend them. read more

I use Next Day Flyers for all of my business cards and marketing materials. They are well priced, quick and quality is great. I didn't know how good their customer service was until I was in a bind. I ordered a bunch of flyers and had planned to pick them up on my way to an industry conference. I miscalculated the date I needed the flyers by so my marketing materials were not ready by the time I arrived. I was a bit in a panic since I had spent a good deal of money on the conference and our booth, but I would have no material to pass out to potential customers. Hector and Santiago of Next Day Flyers took me in their office, went through my order as well as previous orders and saw I was a repeat customer. They decided to pay for an early morning Fed Ex delivery to my hotel so I would have the flyers an hour before the conference started. Hector even told me that if they could not arrange the delivery, he would PERSONALLY drive the flyers down to us in San Diego. They went ABOVE AND BEYOND to help me out. Flyers were great and my conference went well all because these guys saved the day. I will never use another company for my marketing materials. These guys just won a lifelong customer. Thank You! read more

Go elsewhere! I paid for expedited printing and shipping. They sent me the wrong banner. The only options were refund or they keep the full amount I paid and send it out late. No customer service, don't waste your time and money. read more

I have been working with these guys for 25++ years back when it was just A&A..... Always on time!!!! Always better than expected!!!! Best Printer in the Country!!! Hands Down the BEST !!! read more

more like next two week flyers! i needed price tags printed for an event they guaranteed next day pickup as my event was following a few days after. Trying to get a proof approved was the first nightmare this took 3 days of communication and it was a price tag.. The last communication i had was ok the prof miscommunications were clarified and the tags would be available for pickup the next day. I call the he following day to verify they are ready for pick up and i'm told the proof still needed to be approved!!! seriously??!!! Then they tell me they won't actually be ready until the following Monday 8 days from the time i placed them order for next day pickup! i said forget cancel the order and had to scramble to find a competent company to complete this very simple price tag in less than 24 to my event. This company is unbelievably unprofessional and a complete unorganized disaster! Dont waste your time and money as i now have to wait 7-10 business days to be refunded for the job they couldn't complete and gave me brain damage in the process!!! if i could give negative stars i would ! read more

Even though they are fast and cheap, their customer service is the worst A retractable banner I bought from them is already broken after only 3 uses. They refused to work with me on a replacement, basically telling me to buy a new one. They also refused to allow me to speak with a supervisor. read more

This is probably my third order with NextFlyers. Their work is good enough for me to be a repeat customer...and I'm a little picky! Thanks for doing such a great job. read more

Horrible horrible quality!!! DO NOT WASTE YOUR TIME! This company is NOT reputable and WILL NOT stand behind their product! Asked for a refund on a shit product, minus the cost of shipping. I was denied. Cards are literally getting thrown away...they are embarrassing! I would be ashamed if I were NextDayFlyers! read more

Anyone got suggestions for a great quick print place? I only ask because NDF used to be my go to spot but no more. Side note before my anecdote: I thought Yelp didn't let Businesses buy and feature good reviews? The only 5 star review by Jason W in the sky of single star reviews is FEATURED at the very top and is approximately 2 months old. This is important statistically people don't read after the first post and goes against their stance, yea? Total bull Yelp. Anyhow: I went to pick up an order of 3000 postcards for my project in about November only to find I was missing about 500 when I got down to it. I wrote it off as a tiny mishap in a previously flawless streak. I decide to reorder the missing 500 plus some more. You know the feeling you get super heightened awareness because your life might be in danger? I had that feeling when I walked in to pick up my final order. It was just off. The lobby was dim, there was only a primordial sign in system and it was dead silent other than the clerk twiddling away on his phone. My order comes out and it doesn't look quite like how it normally does with a proof of your print on top and packaging. I open my order at home to find the quality being absolutely Piss Poor. I didn't notice it during initial checking due to the lobby being dim. They planned that well. This series of red flags made me guess ownership had changed and surely other disappointed Yelpers confirmed it. I love it when I'm right but alas, I need to find a new printer. read more

I own a branding studio and I've been using Next Day Flyers for well over 7 years, first at some of my other agency jobs and now at my own business. With the ability to get custom products printed and amazing quality, using them was a no brainer. That all changed with our last few orders. Quality all of a sudden just tanked. They've stopped notifying you of proofs or shipping. The customer service and help line is full of people who have no clue. If your product is guaranteed by a certain date there is no "guarantee" it will show up on time. On top of that, I lost my custom rep and the guy they replaced her with is openly hostile when we have an issue or need info. Tried to call his boss and talk through this with him and haven't heard from this guy since. How hard is it for you to follow up on a client who spends thousands with you? I wasn't even mad, just concerned, but now I'm pissed. We have a job ongoing right now that I can get no information on and it's supposed to be here tomorrow, shipped freight! I just called and they said it would be, despite receiving an email yesterday afternoon that it wouldn't be here until Monday. Every time you talk to someone they "have to run to the production floor". Get it together!!! You are destroying your credibility and ruining the credibility of the people who depend on your company everyday. I'll be using Moo now for all my business card and flyers and just getting a local printer to quote our custom work, even though they are twice as expensive. Well worth it to get what I order and have someone when I call who actually knows what's going on. Writing this review hurts because I've always felt Nextday cared about our company and I was actually friends with some of our reps over the years. But enough is enough. I cannot allow this type of stuff to continue, it will sink our business. I'll update this review when I finally get tracking info on the order that should have (guaranteed) shipped days ago and I see the final product. --- Received the final product yesterday. Boxes got left out in the rain but that's UPS. Next day knocked off 20% off the final because of them missing the guaranteed date and the brochures themselves are a great product, which kills me because that's the exact reason we've been using them. I'll have to experiment with other printers to see if I can find anyone who can do the same quality for the same price. Long story short - You may or may not get a quality product and you may or may not get it on time. If you have an issue though you are screwed. They are now owned by Uprinting and it's obvious they are not the same company they used to be. read more

Printing was great, but never got the extras that we paid for. Requested them to be mailed to us, also sent email reminder asking rep to send them. A month later, still haven't received. read more

NextDayFlyers is great - if you don't really need it the next day. I've used them for years, but their ability to print by the next day has really gotten bad. It's about 50-50 whether you'll get it when promised, especially if you want it on a Friday. The three day turnaround is usually fine and their quality is good when I finally do get the product. read more

Great service! I received the proof in a timely manner, very shortly after I sent in my artwork. The next day service was great! They were very professional, with a receptionist who greeted me when I first got there. Someone came from the back with my order within a minute of me signing in. Talk about fast service! read more

Next Day Flyers is amazing. I can order 10,000 flyers and 5,000 business cards and pick them up the next day! Their staff is helpful, friendly and patient! I've been a customer for over a year and I wouldn't trust my business and printing needs with anyone else. If only my girlfriend was this cool! ; ) read more

The cards were reasonably priced. I did not get the next day option. I paid about $25 for 1000 business cards. That is an insane good deal. The cards were not as stocky as I wanted them, but for $25- the deal was too good. read more

I have been using Next Day Flyers for about 2 years. I was happy with their product until I eventually had a customer service issue that they completely botched... That's when you really see how good a company really is.. I re-ordered business cards. Very simple, yes? An ikon displayed my business card and I chose to re-order. Instead, they sent the cards of another employee. I called them and sent a screen image of the ikon showing MY business card information, letting them know that the cards were printed incorrectly. The customer service person had no authority to re-print the cards and said a manager would call me within 24 hours. It's been 72 hours and no call back. read more

Next Day Flyers produces excellent quality materials at a lower cost than any competitors. Always efficient, quick and a good online system for uploading designs. I do wish you could view previous artwork uploaded for easier re-ordering. But overall its a great value! read more

materials weren't printed and shipped in the time frame specified and our product actually arrived after the conference date.

I hate this place so much. I'm heading to my event without my step and repeat. I ordered a step and repeat online on a Thursday and requested a proof and paid $100 extra for next business day pick up. It's now Friday and I haven't received a proof so I called to check the status of my order and they told me the soonest I would get my order was Monday. Well, My event is on Saturday so..... WTF do I do now? read more

Hector is a OG. He reached out to me on yelp and took personal responsibility to remedy everything that happened. He was great on the phone, when I called him, offered solutions and gave me his word he will ship my order over night. This kind of attention and service is what I was expecting. This is how it should have been from the start.. Oh well, crap happens. We started weak and finished strong. Review revised thereafter. With business being so tight these days, service is what gets return customers more than product, IMO. Thanks Hector for being stand up. I look forward to meeting you and to revise our professional relationship. I hope this wont be the only time I am given attention just to remedy this case.. It's just good business to keep service #1 and to stick to your word. Fool me once, shame on you. Fool me twice shame on me. *minus 1 star for wasting my time from the start *minus 1 star because I passed out 50% coupons to promote my store because I didn't have my cards. I will lose money on this . This ordeal did cost me more than the money I paid for the cards.. Sigh. Lets try this again. read more

The initial phone call: First of all. Thank you to Claude Hyde for actually "helping" me. I too was mislead by another employee with bad information and lack of wanting to be helpful. However, in this case the good outweighs the bad. Claude made every effort to walk me through what I needed and other things. Inside the office: Jorge Villa Señor came out to assist me in the lobby. He was patient, listened to our teams needs, and provided additional support for our youth program. He too was amazing to work with. The outcome: Our 2 banner stands and the postcards look great and came in record time. Thank you Next Day Flyers for helping our Youth Sports Team. read more

I still have the banner and it looks great. Had a rough experience with the next day thing but it's okay

Terrible! I ordered 5000 4.25 x 5.5 flyers for my small business and it was piss poor. They ask to give you a bigger size so they can cut out some of it, and I followed all the guidelines, yet my image comes out with some of it being cut out both from the top and from one side. I saw all the bad reviews and still took a chance with these guys because it looks like they used to be quality, but now they are far from it. It also took over a week to get here but I did not ship overnight so that was not my concern, but worth mentioning because the proof alone for them took a couple days. Overall just a bad experience. This place has to of changed just from looking at all the recent complainants. read more

Horrible. Paid for next day delivery, even called to confirm it would arrive at that time. 3 days later still no product. People on the phone just talk in circles. read more

Fast and clean, affordable and contactless pick up options. Would definitely use them again.

My company works with Next Day Flyers often and we haven't had a problem thus far. The ordering process is easy and we usually do the pick up option instead of having them ship. The flyers we get for our events are the thick glossy ones. They turn out nice. We also print event tickets with them as well and we usually get extras in the box (we count them to see how many we start off with for sales). Pick up is really easy. Even though the office closes at 6pm, you can send them the waiver to leave your items outside to pick up after hours. The gate is still open between 7:30-8pm when I usually arrive (due to traffic). The rack is located on the right side of the building. Pull up, look for your order number on the box, then grab and go! read more