RUN DO NOT BUY!!!! This place is a complete joke. Sold me a used car and less then 5 hours engines blows and cannot get anyone to answer the phone, DJ the salesmen who answered the phone prior the sell via text and phone call has completed ghosted me. read more

When you look up piece of shit business this one is the first you see! Not even a day with my new car and the engine blows up and now will not take ownership for what has happened to the vehicle. Absolutely the worst human beings and the most unprofessional business ever. read more

Disgusting owner and sales rep. Sold an Audi A4 that lasted a whole 16 hours before the engine blew up. Dealer is hiding and will not respond to a text or call. After reading these reviews I'm not the first to have a catastrophic failure within the first few days of ownership. Stay far away from these scum bags. read more

I bought a car from them and after 56 miles the engine went out. After my check cleared , they now have gone MIA even after they said they were going to look at the car and attempt to fix it. Bad business to do business with as there are many reviews with similar experiences. I will not recommend dealing with this place at all. read more

I recommend NextGear Auto Sales to everyone reading this! Especially young adult women! NextGear was such a helpful dealership. I was searching for my first car and found a 2010 Volvo S80 here. I did a test drive with them and they were very communicative and did not have any spam calls or messages. The interior and exterior of the car was clean. They made sure all of my questions were answered. I wasn't quite sure on purchasing this car without a maintenance record and they made sure to get the CarFax for me. They were extremely helpful through this entire process and made it such less stressful than other places. read more

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They sold us a $14,000 lemon. We put a few more grand in (though the warranty did cover $800 of it) and now it needs a new engine that cost as much as the car. Warranty doesn't cover it because it was faulty mechanic work prior to the sale. read more

Bought a Honda Odyssey and there was a leak that he was going to fix the next day. Allowed me to take the van home and in the way home the automatic driver side door quit. After some back and forth I told them I didn't want the van anymore. The owner said he would fix the problem..he sent me a fake tracking number to prove he ordered a part. They simply took a locking mechanism from another van on the lot and put it in my van. It wasn't the piece that needed fixed anyway so obviously it didn't work. It was $250 for the part and he didn't think it was worth taking care of his customers. Their young mechanic also was mad because it's a lot of work getting the door panel off. So when he started my van he held it to the rev limiter for 4-5 seconds as soon as he started it. They cut the plastic on the door instead of taking the time to take it off. If you plan on spending dealer money with ZERO accountability/customer service than buy here. Owner is a liar and your standard "dirty salesman". read more

Was looking for a commuter car for my husband. Found the Honda Fit online and drive down from Lafayette just to look at it. The staff were extremely nice and knowledgeable. They met us at the car with key in hand so we could get in and take a closer look. The entire vehicle was extremely clean- inside, out and under the hood. There are some minor exterior imperfections- all had been noted online with photos. We asked about other vehicles on the lot. They showed us 3 other cars, but after discussion about what we needed from the car- they actually reconfirmed we wanted the Fit. (Which was the cheapest of the car showed). It is greatly appreciated they didn't just push more costly vehicles on us. Will recommend them to friends and will definitely work with them again when the time comes for our next vehicle. read more

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Purchased a car last summer. Paid over 8k and have had nothing but problems with this pos. The extended warranty we also paid 2k for is also worthless. The Penn Warranty Co. doesn't cover anything even if it's on the list to cover. They wanted us to get second opinion on everything before they considered covering. Unreal!!! read more

Wish I could give a negative star review or I would. Seemed very nice upon looking at cars. Looking into the reviews more and how close in months to when my boyfriend got his car, many were given option for a warranty of some sort. Was never given that option. I was there for all steps of getting the car. Was a one owner type of car my boyfriend was so excited! He had horrible experiences with cars. Was about $8 k I want to say, he put some money down and has been doing car loan. He left the lot August 4th of this year November 21st we are leaving to go out of town it starts smoking! Thinking it may be a faulty piece in the engine possibly was hoping for the best. November 26th rolls around and on the highway my boyfriends car completely shuts off. It's cold out and he had to wait to get AAA to come. They said it had a weird gasket and the only way to tell if it was out of oil was to look at the pan. He told my boyfriend to get oil and replace it should work! Car gets towed to a dealership. The dealership work note states SEVERAL leaks and about 10k worth of damages all together. We go in yo discuss the issue etc with the owner. Was told oh it's been over 4-5 months, it has not. He told me that we should have brought it in when he first got the car. Which idk if he knows anything about cars but leaks don't just happen on command this was either something brewing over time and in matter of days became a dead car. I became livid. You would think a business OWNER, would try to resolve the issue or offer advice NO. It was more like well we have the money this is all up to you now. So now this $8k car is gonna cost $18k. Was told lemon laws don't exist for used cars in Indiana, yes they do. I used freedom of speech on Facebook to voice my CONCERNS. The owner called my boyfriend livid saying he is being harassed on personal and business he was not we checked. He said he was going to call the police and threatened to send me to jail! That you cannot do you were never being harassed. Lots of reviews on this place are from people who were sold a broken vehicle. They don't send anything to carfax and barely care about customers concerns. Several things will be getting filed and will continue. We are willing to settle an agreement. Partial refund for the car as to what's been paid so far and for you to take the car back. It's disgusting that someone in this world now with how expensive things are is just okay with selling someone a car that could have caused an accident etc! What if my boyfriend broke down middle of highway and got hit. You're lucky it was going off an exit. And to not bat one eye. He was buying a used car to build his credit more to get a newer car. Now hes going to be stuck with all of these things to pay. I will continue to voice our story with this place. Owner was rude to me, my boyfriend mom, etc. people can't just come up with 10k worth of money to fix something that more than likely was an issue prior to purchasing car. You have my boyfriends number and also his parents number if you wish to fix this before it gets dragged out which we will make sure it does, if nothing comes out of this! Also don't bother responding to this review on here, it's not needed or appreciated. read more

Both vehicles we attempted to test drive had looming issues WHILE ATTEMPTING TO TEST DRIVE. On-site mechanic made quite lame excuses for the issues. Typical nonsense of todays society. They sure want our money, but want us to remain hush when it comes to demanding truth and craftsmanship. Do not recommend. read more

Do not do business here! They try to talk a good game, but their lot is full of lemons! Nothing they say is truthful. Buyer beware!!! Do not make the same mistake we did. Avoid this business at all costs! read more

I had amazing service while I was looking into getting a vehicle here, they were very lenient and very understanding with my current situation. I ended up purchasing a vehicle here with no problems at all, There was a minor issue when I first purchased the vehicle and when I notified the dealer he immediately took it in and repaired it at no extra cost. Wonderful customer service here would highly recommend anyone looking into purchasing a used vehicle. read more

Fadi and his staff are super friendly, caring, and very professional. While selling us our 2010 Volkswagon Routan, he helped explain every feature and gave us adequate time to drive the vehicle and decide if its features were what we needed. He had plenty of other similar vehicles available and was willing to negotiate with us if we had needed other features. Next Gear also assisted me in my other car's window issue and offered to order the motor and assist me in installing it inexpensively. We love our 2010 van and need it for our family's very important trip this October to bury our military brother at Arlington. NextGear helped us to avoid any unnecessary van rental expenses and gave us a dependable and affordable vehicle to make it there to honor my brother's military service. Thank you so much NextGear! Serina & Richard read more

I'm going to be honest. Completely honest. Let's start with the negatives. At first, this place seemed super sketchy, which was weird because it's located in Westfield (maybe a biased opinion, but you can usually count on the Westfield/Carmel area to be luxurious). Pulling off the exit and driving by, it's clear the building was used to store old agricultural appliances and vehicles. Not to mention it was somewhat difficult to find the pull-in while driving by on the busy street. After turning around to try again, we made it onto the lot. Big Oops #2.... parking. Obviously it's an auto dealership and parking spaces are reserved for the cars for sale, but there is no room for customer parking, at all. We proceded to park along a row of cars and went inside the building looking for help. Here come the positives. Right off the bat, we were approached (just as anyone walking onto a car lot would be), by a rather excited salesman. He got us the keys to the vehicle we had our eyes on, and we were pulling out for a test drive within 10 minutes of showing up. As soon as we returned to the dealership, as far as used cars go, suprise surprise... we had an engine light flashing. Of course this should he a huge red flag for anyone looking to buy a car. But the dealership staff prevailed. We had the codes checked by the on-site mechanic, and for even more reassurance, one of the managers drove us down the road to the nearest Autozone. After Autozone confirmed the error codes, we returned to the dealership. Fortunately, my father and I are keen with online shopping. We assessed the code, and found the replacement we needed, which happened to be pretty affordable. We managed to work out a labor deal with the co-owner, and happily pulled off the lot in the pretty white Audi we had been looking at for a while. Overall, other than the nature of the location, I have no complaints. The staff was very kind, negotiable, and cared about us as their customers. What else can you ask for coming from a used dealership! VERIFIED PURCHASE -- 2007 Audi A4 2.0T Quattro read more

NextGear auto sales - Car Dealers Near Me - Westfield, Indiana

My husband and I bought a GMC Terrain from this dealer last month, I drove the car home from the dealership and as soon as I pull into the drive way the check engine light comes on. There were FOUR engine codes on this terrain. My husband could see that one of the codes were permanent, which led us to believe that Fadi erased the code before he sold us the car. We brought it back up to the dealership and Fadi said he would replace the sensors and extend our 90 day warranty. He also told us before purchasing that he replaced all the spark plugs. We get the car back from him and asked for the receipt for the sensors he changed and the paperwork for the extended warranty. ‍‍‍ never received the paperwork for the parts and upon calling two weeks after the fact, we are told he didn't extend the warranty. My husband checked the spark plugs they said they replaced... those weren't changed either. I would say avoid this nightmare at ALL COST. He sold us this car knowing that there was something wrong with the engine and tried to cover it up, you can't trust a word that comes out of his mouth! read more