Nothing but praise for the service department. Friendly, helpful, efficient. Highly recommend!read more

Wes and Ben were an incredible team in helping us secure our new vehicle on a time crunch!! I had a…read moreroad trip to make the following week and knew my old car wouldn't have made it. They were extremely personable and helpful. I picked out a 2023 Mazda Cx-5, and it's been so perfect!

I like using the service department at Tom Wood Porsche for my 2017 Carrera's repairs and…read moremaintenance. Seeing the same people when I go in helps me trust them. Shane, my service advisor this visit, kept me informed from start to finish and answered all my questions. When I got my car back, it was clean. With everything done correctly, I feel good about driving my Porsche the way it's meant to be driven. These guys are like my personal pit crew. Scheduling is always easy. I'll be back!

Shane, our service representative, takes great care of us. Attentive, respectful. Because of Shane,…read moreour cars are serviced in a timely fashion. Keep up the good work! G. Osborne

Buyer beware!! About 3 weeks ago I bought a 2018 Ford Focus RS with 53K miles on from these folks…read more It was represented in good shape and in running condition but upon receive the car it has been a disaster. It is costing me nearly $10K to fix the issues this car has including the steering rack, missing bolts to the sub (it had been replaced by the dealer with a cheap ebay knock-off that was actually defective), tie rod ends and more. Throughout the process the sales rep and the sales manager represent the vehicle as having been inspected end to end and as being in excellent condition. Now, to be fair the actual buying experience was very smooth but that just shows what con men they are. Truth is they misrepresented the car and all its issues and they knew it. You will find other reviews similar this this one. BELIEVE THEM. These people are NOT running and honest business.

2 months after purchase review:…read more DO NOT buy from these scumbags, One month into purchase it was riding a little rough. I went to get tires balanced and rotated hoping it would fix it. The tire shop I went to said 2 tires were completely bald. I looked at the tires and thought they looked fine but apparently the dealer put two "decoy tires" on. They put winter tires that don't even match the brand of the other 2 tires and are fine looking until you reach around the back of the tire and realize they have about 1/10 tread left on the inside even though the visible part of the tire has 8/10 tread. (They told me the tires were new.) Had to get 2 new tires. Currently 2 months after purchase: -A knocking sound in the front, I think it's the struts (wasn't there when I test drove). -Needs and alignment - transmission is jumping around (wasn't there when I test drove) -finding little things they buffed out and painted that weren't visible on the car when I bought that are appearing after a few car washes. (5 or 6 dings and scratches) I mind you this was a $14,000 vehicle with 40,000 miles these shouldn't be issues happening unless they did a quick fix before selling. I would definitely get it inspected before buying. They also try and charge you 500$ on top of the agreed price once they print up the paperwork and sit you down to sign. They haggled me 3 times until finally taking it off. The manager even told a salesman he couldn't discuss the deal in front of me while probably discussing ways they wanted rip me off. And kept telling me someone at their shop "wanted to buy it so I better hurry up". That should've been an obvious sign to not buy. STAY AWAY

Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I've been servicing my car here for a while, and it's been a very positive experience. Jillian and…read moreeveryone in the service department are very professional and always willing to help. Whenever I had a question, they went above and beyond to assist me and offered their honest opinion. I appreciate everyone's friendliness, expertise, and responsiveness / communication. They are easy to do business with, always return calls / emails, and their support on my car ownership journey has been outstanding. Highly recommend!

We found a vehicle online that we wanted to check out and it was here. Everyone was friendly and we…read moredidn't feel pressured. We were able to test drive the vehicle. The paperwork part wasn't too bad and didn't take too long. Our car sales man's name was Michael White and he was helpful. While waiting for the paperwork for the purchase to be completed, I learned about the business. It's family owned, started in 1950s by Ed Martin. It was bought by his daughter Kathy, and she and her husband, Mark, still own it. They have 10 locations in Indiana. If you appreciate a specific person, you can write a review on dealerrater.com Our finance guy, Casey Price, was also nice and helpful. They have this cool electronic board to sign the documents. I'd never seen anything like it, I was amazed. I loved the package deal they offer. Our purchase came with gap insurance, glass coat for protection of the vehicle, and lifetime warranty on the engine. Having a lifetime warranty on the engine is amazing. Inside was clean. They had a nice area with drinks, tea, water, and coffee. I would recommend purchasing a vehicle here.

Took the truck to check the transmission and service fee is 299 and to change a serpentine belt it…read moreanother 450 dollars. Do not use this place

I called last Tuesday scheduled appointment for June 30th at 7:30 am. Told them I needed a car for…read morework to drive downtown to my law firm. Spoke with a lady. I went today before 7:30 am. I sit for 15 minutes or more they come out and tell me they don't have me down and don't have a car for me. They were rude about the whole situation and really seemed not to care. Again reason I will go back to BMW THEY WOULD NEVER DO THIS! I told them they was going to make this right because I need my oil changed and need a car for work. Their comment was a huff and puff and walked away! Then a lady came out called me Kelly my name is Lisa. I finally after hour they say will change my oil and take me over to Enterprise to get a car. I get to Enterprise and have to pay $50.00 to get the car that I was supposed to have as a customer car because we bought the car there. Again worst customer service ever and I will never be back!

Unfortunately, integrity is not in the sales manager DNA. I was working with a nice salesman on a…read moreQX80. The salesman told me they were not going to detail the car they were going to wholesale it. The salesman and I worked together well. I had set up an inspection of the car for Friday. I received a text from the dealership stating the lowest they could go is XXXXX. I said that is fine as long as the car checks out. The salesman did disclose there were a couple cosmetic this wrong. I was ok with this. So, we have tentatively agreed on a price and were ready to finish the deal. So, Thursday afternoon I get a text. "I am sorry to be the bearer of bad nis news etc....Sold the car." Come to find out this was the sales manager texting me he sold the car out from me and the salesman (Thursday was the salesman day off) All the manager had to do was call me. If they needed a down pmt I would have given it to him. The sales manager knew the salesman and I had a deal in place. Here is a manager who would screw his own employee and the customer he was working with. NO INTEGRITY!