Dempsey is the best when it comes to Customer service, integrity and technology know-how. Eric and…read morecrew installed the original alarm in my home in 2013 and recently added a system for an ADU. They are very thorough, knowledgeable and fair. With Dempsey Alarms, you get an honest professional who follows up, takes care of all your concerns and makes sure everything works. I've recommended Dempsey Alarms to numerous friends and family and will continue to do so.

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

Javier is fantastic. Clean, solid work. My brother had his CPU go out on his brand new build, and I…read morewas unable to be there to help him diagnose it. Called a few shops and techs, every other one was rude/dismissive. Javier was extremely professional, and very good at what he does. His diagnostic alone was much, much better value than you would get from any other tech or shop in chula vista. On top of that, he rebuilt the entire pc and managed the cables, for a very reasonable price. This guy deserves every single 5 star review he has.

Just met Javier's service and the impression was quite excellent…read more He fixed my problems remotely in less than 10 minutes. It was mostly settings fixes. Besides been a very knowledgeable and speedy, tech he was upmost considerate in his pricing. Recommended 200% Alejandro.

Shy was great! Came out very promptly and was great to deal with throughout the whole entire…read moreprocess. We needed to have our key and they made whole simple. Definitely would recommend!

Prestige was a true, true lifesaver!! I accidentally locked my friend out of her condo and was…read moredesperately calling locksmiths at 1030 Sunday night, and Prestige sent out a technician right away! They were so responsive and communicative, the price was extremely reasonable for a last minute emergency request late at night, and Rafi got us back into her condo in less than 10 minutes. Throughout the entire process both Rafi and the owner were so communicative and helpful, which I really appreciated during a stressful situation. Will 100% be using them for all our future key needs! Thank you so much!!

The previous owner of our house already had AllSecure installed and he highly recommends them to…read moreus. I procrastinated a little bit but then my husband met their consultant Andy and was impressed with their system and pricing. He requested Andy to come back the next day so I could talk to him too and he did. The price is locked for two years and it never goes up like the cable companies. I like how he explained the system to us and how he answered all my questions, he's pleasant to do business with. I was so convinced i had them come back the next day (that same day schedule was full) to re-activate the system and install a new control panel since the previous owner of our house had the push pad version (i'm a touch pad girl LoL) We are lucky that our house was built with the whole security wiring so all of our window and door sensors are not visible to the naked eye which is a huge plus. Eric the installer was amazing, he's very polite and he answered all our questions and he repeated the instructions when my husband finally decided to show up and join us LoL. I hope this system is as great as what the other Yelpers are claiming, i'm excited and right now happy that my growing family has a monitored alarm system in our home.

In 2013, I purchased my security system from All Secure. Their monitoring company is with Central…read moreSecurity Group. For any service requests, I have to first go through Central Security Group who then dispatches them to the security company. In 2016, I was burglarized and police suggested I install video cameras. I called Central Security Group. Alarm2000 installed the video cameras and upgraded my system, not All Secure. I was not told that a different company would be installing the new equipment and assumed that All Secure would service me. In May 2017, I had my home re-stuccoed which required the contractor to remove the outdoor security camera affixed to the back wall of my house in order for them to complete the work. They tried twice to remount the video camera, but the view was not good. Consequently, I called Central Security Group to file a request and was told that the security company would call me within two business days. After two days, I called back Central Security Group and was told that the service request was originally sent to All Secure and was later recalled because they were unavailable. They then sent my service request to Aztec Security. Alarm2000 (who installed the video camera) is no longer working with Central Security Group. I was asked to call Central Security Group back tomorrow to sort this out with Aztec Security. All Secure is located 0.50 miles from my house. Aztec Security is 21 miles away. When I originally purchased my system through All Secure, I reasonably expected that they would service my future security needs. I did not expect to be bounced around between security companies. Based on my experience, All Secure is invested in the initial sale and installment and not my long-term safety.

Excellent Work on Our Access Control System!…read more I am very impressed with the service we received from Ameritechs. They came in to handle the wiring for our current Access Control Unit and did a fantastic job. They were thorough, testing every single lead to ensure everything was wired correctly. Thanks to their expertise, all of our strikes and doors are now functioning perfectly within our system. Professional, efficient, and highly skilled--I would definitely recommend them. Thank you for the great work!

The problem started when Ameritechs installed 10 cameras on my home camera system and did not…read morerecord the passwords or give them to me. I don't know anything about cameras and passwords so I didn't know to ask. When it came time to change the NVR, I was told they don't have the passwords and will charge me $750 to retrieve them from the cameras. I shouldn't have to pay for something they should have provided in the first place. Chris came over for $50 and examined the cameras, the analog ones that needed to be replaced, and suggested a new NVR. I got an estimate for $3030 to replace 3 cameras and the NVR and reconnect existing cameras to NVR. Without NVR it was $2130. There were no details about specs for the cameras or NVR. That's like sending a customer an invoice for $30,000 for "a car." People generally want a little more detail about what they're getting. I asked that they first just come out to retrieve the passwords for the 10 cameras, fix camera #7 that stopped working, and fix a screw that their tech stripped when he installed that camera. They said they wanted $750 to retrieve the passwords. They also wanted to charge $129 for someone to come out again and look at the cameras again, when I just paid $50 for Chris to look at them. And I maintain that I should not have to pay for something that they should have provided to begin with. I asked how many TB was in the Uniview NVR as the estimate didn't specify. The first time I was told it "supported storage" of 16TB to 32TB. Next email said the NVR comes pre-installed with 4TB storage. Next email said the NVR on the estimate does not come with any storage - they planned to reuse the old hard drives from my existing NVR - but no one ever asked me about that. Those drives were at least 5 years old and at end of life. If I wanted new hard drives, it would be an extra charge. I asked if cameras were 4K (the estimate only says 4MP). Finally, was told they would be 2K at $140 each. I asked about the warranty for the equipment. They said it's manufacturer warranty, not theirs, but didn't know and never said what it was. Isn't that something that every buyer wants to know? What is the warranty! Next estimate added $200 to reset the camera #7 that was not working, plus $750 to reset the other 10 cameras so I would have the passwords plus the $3030 for 3 new cameras and NVR - so $4624. And that probably didn't include any hard drive for the NVR as they were going to reuse my old ones. I got a lot of other confusing emails from Kanani interjecting things we never discussed like suddenly asking me if I wanted a hybrid DVR. I don't need a hybrid DVR. Then Kanani thought I wanted Uniview cameras. I never said that. Every time I asked a question, I got a different answer. Every time, the price got higher or didn't include some component that would be extra. I had another company come out to try and reset the camera passwords. He said that brand of camera TVT (Shenzhen TVT Digital Technology Co., Ltd) is difficult and takes 45 minutes to reset the password for each camera and get it onto the Avalonix XVR (which is why Ameritechs didn't want to do it either). He said it would be cheaper to replace the cameras with new 8K cameras. So, the 10 cameras that I just paid Ameritechs $4,439 to install in the past two years are now worthless. That doesn't seem like good customer service. I feel I was taken advantage of - I'm a senior citizen now and a woman alone and always a target to be ripped off because I don't know what I don't know. I think we might end up in small claims court because I really got screwed over. I don't have energy for it but some things you can't let stand.

Rodrigo is one of, if not the most reliable person I've come to know. He is not afraid of any…read morechallenge and has always volunteered for the most difficult jobs no matter what the circumstances. He has gone above and beyond his expectations. Rodrigo's calm demeanor and knowledgeable understanding is a testament to how much patience and pride he takes in his work. If you require a security solution for your home or business please reach out to Rodrigo and his team of professionals. You will not be disappointed.

From the owner: We are a family owned and operated business whose main mission is to provide top security solutions…read morefor your house or business in a way that is affordable and easy. Comercial and residential. Licensed and insured

A huge shout out to the dream team - Mike, Gio, William & Chris - for taking the time to figure out…read moreand solve an ongoing manufacturer's glitch in my extensive commercial fire alarm system. With painstaking attention to detail, they were able to resolve the problem once and for all and get the system running at full capacity. Mike was incredibly receptive and patient with me and did not disappoint. He never gave up on trying to find a resolution. Gio was thorough and provided excellent support. Both William and Chris were there to make sure everything ran smoothly. I can't thank them all enough for bringing the system back to full capacity and would highly recommend Bay Alarm.

Nick B, Ryan, Jim, Adam, Daniel (Bag Alarm San Diego) did an awesome job completing the job…read more All my questions were answered simply and the work was explained to me. Instructions on how to program the badges were very easy. We're just waiting on the intercom (back order) to be installed ( reason why I gave a score of 4)