Very blessed to have such quality health care here. We went to establish a relationship with s new…read moredoctor since our PCP retired and discovered my husband had a heart condition of which we were unaware. Very efficient, excellent care and friendly personnel.

I have never come across such an inept surgery. I am writing on behalf of somebody who had surgery,…read moreas well as from my own experience with the staff at this facility. To begin with, the surgery was completely botched. Poor communication, as well as a lack of genuine concern or commitment from the first doctor (Dr Duncan), meant that the procedure was passed onto another doctor. The subsequent doctor then failed in his septoplasty, proceeding to advise the use of Flonase. If they wanted to use Flonase, they would have gone to CVS, and not paid thousands for the wonderful experience of a botched surgery and rude receptionist. Whilst we're on the topic of rude receptionists and inept doctors, their billing department is nothing short of a joke. Consistently mis quoting fees for surgeries, and sending through bills that were previously advised as being covered by insurance months after the surgery. I BEG that you go anywhere but here... That is unless you enjoy rude receptionists, poor doctors, and a near enough scam of a billing department.

He took care of me. He was nice and thorough. Couldn't ask for better care. His support staff were…read moregreat as well

A bunch of the best doctors got together and formed this group. I have had surgery with Dr…read morePerkinson and worked with Dr McNamara. I wouldn't go anywhere else but to Bone and Joint.

Dr. Bennie came highly recommended to us through a friend when we moved here almost 7 years ago…read more My son has a lot of medical conditions. Some are very serious. The entire staff and our pediatrician, Dr. Bennie have gone above and beyond for us numerous times. Everyone at Harpeth have been exceptional with his care. He is very immune compromised and they have been Extremely precautious about keeping us safe and healthy even through the pandemic. They are always flexible, caring, and very thorough with his care and the care of his siblings. I highly recommend this practice and all of the physicians that work at Harpeth Peds!

We have three teenagers that have gotten their physicals and immunizations there. Over the past six…read moremonths alone, they have made two errors on their immunization records. In one case, they gave a shot and didn't even record it on my son's form. We had to remind them the next time we came in when it was missing. Also, terribly inconvenient to get records to the school as they will not fax directly. Had to call several times and leave messages. Such a hassle.

Going to Family Care Center and experiencing their "caregivers" was a colossal waste of time and a…read moregenuine disappointment. If this clinic wants to present itself as a mental health provider, leadership might want to revisit what "care" actually looks like. Walking in, I was immediately met with a barrage of paperwork focused on billing--making sure charges are clear to them, not to you. Not exactly the warmest introduction for someone seeking mental health support. The next interaction was just as impersonal. After giving my name, I was directed to step on a scale and provide measurements--no introduction, no explanation, no basic courtesy. It felt more like processing inventory than welcoming a person. Then came the actual "care" session. The provider launched into a rapid-fire explanation of all the ways the clinic can bill you, delivered with the energy of a fast-talking sitcom character. She shared that she knew I had already been given all of those details though just wanted to recap again. Then, she told me why she thought I was there which was not accurate. I asked her to slow down and please take the time to have dialogue instead of talking at me. She never asked meaningful questions or or make a genuine attempt to understand why I was there, which made any real conversation about mental health impossible. Overall, the experience felt dismissive, disinterested, and transactional from start to finish. The caregiver, in particular, seemed better suited to a role with minimal human interaction - perhaps guarding an empty museum wing, because meaningful engagement was clearly not part of the approach. I am genuinely appalled and disturbed this clinic presents itself as having any aptitude in mental health care. None of them demonstrated an ounce of intellectual curiosity or communication skills which should be critical in caregiving roles.

My son is currently being seen for his pediatrician at Murfreesboro clinic and was referred to a…read moreLicense Professional Counselor. We suspect that our son has ADHD. He had a couple telemedicine appointments with her. She's amazing BTW. My only concern is the office. I have tried reaching out to them since 2025 December because I need a proper document of diagnosis for my son to provide a document to his school. I left voicemail, left messages through the patient portal. When I looked on my messages, they marked my concern "solved", I did not receive anything from them at all. So I left another voicemail and a message that I will be paying them a visit. I am very disappointed; my son was needing this document he's struggling from school...

I had my 2nd child with Diana Health in 2023 and now am about to have my 4th there…read more I had my 1st child in Nashville at St. Thomas & a Dr. from Heritage Medical. After having a less than ideal experience, I switched to Diana mostly because of Dr. Sizemore & Dr. Kellett. I was told they would be able to give me the best chance at a vbac (which I was able to successfully have because of Dr. Kellett & Diana Health). The practice has grown A LOT since my first visit in 2022, the waiting room is often packed but they still are efficient. I drive from Nashville to Smyrna which isn't too bad (20ish min) as long as I plan my appointments around traffic. Diana Health is often on time for appointments. There's been a few times a doctor has been delayed, but it's rare. I've probably had 60 appointments across 3 births and this has maybe happened 2-3 times. The doctors at Diana health are great - I've had Kellett, Sizemore & Grimm. They have 2 new doctors that I haven't had any experiences with. The midwives are really hit or miss. I've seen a lot of different midwives because I often schedule appointments based on time vs provider. I've found the midwives that have had children to be MUCH better than the ones who have not. I've had a few weird experiences with midwives so now I go to their profiles online to make sure they have had kids before I schedule. The ones who haven't have induced unnecessary fear & I think some of it is the difference between reading something in a book vs actually having the experience of being pregnant. Obviously there are probably great providers who have no kids vice versa but I don't have that much time to figure it all out. My experience with the ultrasound techs is great. I really like the women I've seen and they are kind, fast & overall pleasant. My experience delivering at the hospital has been great with the nurses and whatever midwife/doctor is on call. I've had some issues with insurance and billing. It's frustrating but I've been able to work them all out eventually. I don't feel like this part is better or worse than any other medical office. Overall, I'd recommend Diana Health. I truly believe everyone there wants what is best for me & my babies. They are collaborative & supportive of my choices. My only complaint is their online system for checking in and billing. It sends a truly unreasonable amount of messages about payments or saving a card on file. In the past the person at the desk just had me pay before my appointment when checking in, which feels more reasonable. I'm not going to save a card on file, there are too things that get messed up on the billing & insurance side. I have gotten 1-2 messages a week for the last 25 weeks.

I felt very well taken care of. It has a calming, welcoming atmosphere. I did not feel rushed.read more

Assisted Family Care has just begun providing ECF services to non-veteran clients. My 19 YO child…read morewith intellectual impairment, severe autism, and extreme anxiety was a client of theirs for roughly 5 weeks. During our time with them, it was a constant struggle and I now feel that they were poorly equipped to take on ECF services. The director, Tyson, never provided clear guidelines for how to work with them and HE dictated the days/hours for service with zero regard for what me & my child really needed. During the community integration outings with the care provider, my child was constantly harassed to "have a plan", ridiculed about the mileage and/or distance they were having to drive to take her places (to the point of tears and extreme anxiety every time they were going to be venturing out in the community). There was little to no assistance with activity planning, the care provider was short tempered and even yelled at my child on multiple occasions, they would pick her up late and drop her off early resulting in loss of CIS hours. When I spoke to the HR person (Shelley), she assured me that we would figure it out together and that she appreciated the open dialogue. One 1/2 months after starting services, she came to finally do our orientation. I expected this meeting would result in clearly defined parameters regarding mileage, distance, cost, and scheduling (having asked those questions of her previously and having stressed my child out about it during every outing) but no such information was provided. When I escalated my questions and requests for help to the director, he basically told me that I was being rude/aggressive (I most certainly was NOT) and that he was going to need to discuss with his staff whether we were a "good fit for them or not". He assured me he would get back to me before our next scheduled visit (5 days later), but he NEVER got back to us. My child sat in the window for and hour this morning waiting on the care provider to pick her up. When she never came, I reached back out to Tyson who THEN informed me via text that "we were not a good fit for them and that he would let my service coordinator know". Moral of the story, they do not know how to deal with people who are neurodivergent, they have no ability or willingness to assist with schedule/activity planning, they are poor at time management and communication, and they are adverse to questions or constructive feedback. I would NEVER recommend them to anyone seeking CIS services through ECF.

Welcome to Assisted Family Care, where you can find a trusted and professional homecare provider in…read moreMiddle Tennessee; Tennesseans serving Tennesseans. We are a family owned company, not a franchise, with the focused goal of helping those in need when they need it most. Whether you need assistance just a few hours a week, or need 24-hour care - we are here to help. So, if you want a professional company that feels more like a family, look no further; you have found just that with Assisted Family Care.