Great service, Mary Patterson was excellent I will be going every 6 weeks for my wax jobs!!read more

Very professional people with a high degree of exceptional customer service. Their location is…read morealso easy to get to.

This was the first place I ever tried having a Brazilian done. My first visit went well and I was…read moresatisfied. I started having them done monthly and unfortunately the thoroughness of it was not great. I was usually left with a patch somewhere or some strays that were missed. Now, I'll say I didn't give them the chance to correct it either. I didn't feel like having to come back in. My opinion is it should be done right the first time. I found another waxing salon that is more thorough for the same price.

This is my first experience with body waxing and I can't believe I waited so long to try it! I…read morestruggled with ingrown hairs under my arms and in my bikini area from shaving so I decide to try waxing. Karen is my esthetician and she is fantastic! I have been to Wax and Relax in Flowery Branch 5 times and she has me in and out super fast with excellent results. I was surprised how easy it is with minimal discomfort. Karen does a great job distracting you and making you feel at ease.

Fabulous experience. They brought me to my room right away…read moreand asked what level of pressure I preferred. Five star massage that focused on my neck, back, and shoulders. 60 minutes. She commented on how tight my shoulders were and asked if I'd like to add on Chinese cupping for $10 or $15 more which I did. It was the true Chinese cupping with glass bulbs and I'll admit it hurt for the first 30 seconds but then it was fine and let me tell you my back and shoulders were SO RELAXED afterward! At that price I'll be adding it every time. I will definitely be back. Highly recommend.

The massage itself was very good. What wasn't good was when it was time to checkout. The price of…read morethe massage had increased and what was posted online was no longer accurate. Then I was trying to tip 10% and they stopped me and questioned if I was only tipping 10% and said they normally receive 20% in tip. They just stood there and wouldn't continue processing the transaction with a 10% tip. I ended up pulling out cash to tip 20%. The reason for a 10% tip instead of 20% like I normally would is because during my massage the girl stopped to answer the ringing phone (which she had in the room with her) and schedule a massage. Then, a few minutes later the soothing music cut out to a very loud and long Kroger commercial. I've never had a massage where the music was interrupted by commercials. Again, the actual massage technique was good, but having the massage interrupted by answering the phone and commercials was not and then having someone demand a larger tip was not a great overall experience.

The place is beautiful and tranquil. Exactly what you'd want in a spa experience. Massage tables…read moreare comfortable and everything is very clean. Tea shop that's part of it is also very cute snd had any type of teas you could imagine. The massages were relaxing. Note: verify pricing. The package was listed on their website cheaper than what they charged us when we checked out. **Covid alert** The staff did NOT wear masks in the shop or while we got our massages or facials. We are VERY careful everywhere we go with making sure we are doing all to keep ourselves and others safe. There was zero attention to safety here and sadly because of that we will not be able to return unless there are major changes to their Covid safety policies.

Ok, so since I was given a gift certificate for two massages, I decided to give Serenity another…read morechance, even though my previous review was a poor one. When we arrived, another tea party was in full swing (flashback to previous review) but at least this one was for adult ladies. So, the massage was very nice, and we decided to have a cup of tea. I had just done my Yelp check in, commenting on the tepid tea I had been served, when a spa worker who looked exactly like Thomas P (see his biased review of Serenity - only one review in two years - so suspicious) saw me Yelping. He asked me about Yelp, like he had never heard of it (yeah, right!) and I said Yelp was great for finding peer rated businesses, etc. He walked away after and I thought that was over... was I ever wrong! Evidently, he went into the back office and pulled up my review of Serenity. Next thing I know, the owner comes out surrounded by all her waitresses. She began to berate me for my last review 10 months ago. Says my review was damaging to her business and was impacting her waitresses, all of whom were mothers (not sure why that was relevant). She also said that if I didn't like her place, I should get out and not come back. How unprofessional! If her business is getting bad reviews, maybe there is a real fundamental reason. Maybe it is her temper and tendency to ask paying customers to leave and not come back. The owner is a bigger problem than a bad review. Funny enough, without the owner incident, I probably would have given Serenity a better rating than I had previously. After all, gift certificate notwithstanding, I spent $75.00 there for a coffee pot and dry teas. Still, all in all, I could not in good conscience recommend this business to anyone. Folks, give this place a miss.

This was my first Brazilian wax. I left unsatisfied with blood blisters, bruising, and hair still…read moreleft pretty much everywhere just shorter. The lady kept saying it was "bc I shaved" (mind you I haven't shaved in a month and I only use trimmers, not a razor. Not to mention it was not a welcoming environment, and there was little to no instruction on the process prior. She just immediately jumped straight to waving with no forewarning. I opted for the sugar which was supposed to be "smoother and less painful", so I paid more for nothing. she also used the same clump of wax the entire time. (not sure if that is standard or not). she never held the skin taught so it felt like I was going to be lifted off the table by my V with each rip of wax. once finished, she opened the door and walked out while I still was undressed and uncovered. After dressing, she met me at the counter and made me and the receptionist schedule a follow up appointment right then. very pressing and pushy. felt obligated to leave a tip as well. overall, poor experience and would NOT RECOMMEND.

Please save yourself the trauma and go somewhere else. I went in for a waxing appointment and got…read morean older lady with short brown hair who was rough and unwelcoming. I have friends who go here but they recommend the other waxing lady, the young blonde one. By the end of my appointment I was bleeding and very raw. Go at your own risk.

Friendly and casual environment with excellent costumer care! This is my first time visiting this…read moresalon and it's clear that there is a large culture of "regulars". If you're looking for a familiar, kind, and relaxed staff, this is a great option in Gainesville. Oh! And they did a great job on my gel manicure

I have been going to Solara Sol for about 19 years or so. Sheila is my technician and does an…read moreamazing job. The quality of service can't be beat and the attention to detail is amazing. About three years ago I had to go to a couple of other salons as there were changes going on with Solara Sol. I was never satisfied. One tried to upsell me all kinds of stuff that I did t want, including pedicure spa treatments that are always part of a pedicure at Solara Sol. One was just unattractive and I didn't care for the atmosphere. I will continue to go to this salon as long as I am able and hope they have great success.

I stopped in for a pedicure and a manicure. It was so worth it m! They were amazing. Wendy and…read moreHayden are both amazing people they make sure you are happy with everything. This place is amazing, nice and clean and very friendly people. Make sure to stop in

We were in town for a couples retreat and they were able to fit us in for a last-minute hour and a…read morehalf couples massage that was absolutely amazing. We were very appreciative of their gracious ability to literally get us in so late and also do a fantastic job with both my husbands and my stressed out and messed up bodies!! Very relaxing and listened to our needs.

Coming from someone who has had many massages, Laura with the Deep Tissue massage was one of the…read morebest I've ever had. Focused on my problem areas and was so relaxing I thought I was there for hours! Facial and dermaplaning done by Kacie was also very relaxing and made my skin feel great. Right on time and a cozy home atmosphere. Sometimes you can hear people in the main room so was distracting for a few moments, but spa music was perfect to get back into the vibes! Will definitely go back sometime soon, parking on the backside of the building will help you find the door on the bottom floor!