They cleaned my house very well. We are very happy with their services. I would give five stars…read moreif they were a bit less expensive, but we are very happy with them. Customer service is excellent. Excellent communication.

I needed a relative's house cleaned on rather short notice. I called 2 other companies that didn't…read moreclean on weekends, so I felt very lucky to find an opening on a Saturday with less than a week's notice. I called up, they gave a quote based on time and estimated the time needed. They gave a time window and called to confirm the next day. 3 women came, were right on time, and did a great job cleaning in the 2-hour time block. Place looked a million times better. They take cash, check, and Zelle, so paying was easy. It's what I needed in short notice, so definitely really happy with this service.

Time to update on this since our carpets are not in their hands anymore. After they picked it up…read morefor the second time they blocked us from their stories, we made another account and saw how they tossed our carpets like trash bags in the back of their trucks. They returned the carpet, permanently ruined. This business is a sham. As a persian living with carpets and seeing them cleaned all my life this business operation is an absolute train wreck.

I had my second couch cleaning done this morning with G's and both experiences have been amazing…read more The entire team is very responsive. Prior to my scheduled appointment date an earlier appointment time opened up and I was contacted directly to see if that sooner time would work better for me. The team has been very punctual both times and the guys who came (Artie & Albi) are beyond professional. The cost of the service is definitely worth the value that they bring. I also have been using the cleaning products that G's retails and have found nothing that works better. Clean and efficient products that maintain my apartment/furniture in-between cleanings. I will continue to book G's for my cleaning services :)

I was in need for a regular cleaning service for my elderly aunt who still lives alone. Even though…read moreher apartment was becoming uninhabitable due to her inability to clean, she was very resistant to allowing anyone to come into the home and "mess with her stuff. I did a Google search and took a leap offaith, and here we are two years later so grateful for the customized services we get. Sandy is very hands-on with scheduling and goes out of her way to make sure the house cleaner and the client are a good match. She is very sensitive and thoughtful and understands individual unique situations. We mostly had a house cleaner named Johanna who is perfection. Not only does she do a thorough cleaning, but my aunt considered her weekly appointment a visit. She was so personable and friendly. Whenever she couldn't come, Sandy sent wonderful Replacements , keeping in mind how picky my aunt is. I find it very convenient to handle bookings and payment through the app automatically. Highly recommend this business

I am so incredibly happy with NY Maids. This past week I moved out of an apartment I lived in for…read more15 years, and the job turned out to be much bigger than I anticipated. Knowing I wouldn't have time to clean once I finished packing, I found NY Maids online and called, hoping to get someone that same afternoon. I'm so glad I did -- not only was the person who booked my appointment terrific in explaining everything, but she sent Pedro a couple hours later, and he was absolutely wonderful. So kind and easy-going, and did an incredible job! Even my super, who stopped by to see how the move-out was going, was impressed. If you need someone who knows how to thoroughly and spotlessly clean a kitchen and bathroom, Pedro is your guy. Thank you again, NY Maids!

I've been searching for a great cleaning person for our 1bdrm apartment for two years without luck…read moreuntil I found Sweet Dreams Clean on Groupon and decided to give it a shot. I previously tried Handybook and Task Rabbit but found it impossible to get the quality service I'd expect from a professional cleaner, consistency, someone that was punctual and more often than not I had to reclean my apt. However I only have positive things to say about Sweet Dreams Clean, and Beverly has been amazing!! She's very thorough, does a consistently great job, is reliable, respectful and always on time. It's a small run business, so you do have to call to make initial appointment but can text to setup up future appointments. It's just refreshing to book through a company that has an actual person you can contact for scheduling or if you have an issue. We now schedule biweekly cleanings which has been such a relief especially during a stressful year of wedding planning.

My husband and I are so happy we used the Sweet Dreams Clean Team! Before moving into our new…read moreapartment, we noticed the floors had a strange unnatural gleam throughout, and we knew we needed extra help -- enter Carmen! Thank you, thank you, Carmen, you accomplished excellent work on the floors, windows, kitchen and yes, even wiping down standup lamps. Three hours of work were meticulous -- I had to stop Carmen to take a break. (Seriously, treat those who come in to do your dirty work well and with the respect they deserve, i.e., new water bottle, small nibble, new mask) We will use the team again.

Service was a first-time, deep cleaning. Team was friendly, efficient and did a great job.read more

Please be careful. I used this service once and had a terrible experience all around. Tracey…read moreseemed nice enough when I was booking my first appointment with NLZ but I was seriously mistaken about her and this business. First of all I was given a price quote after I filled out a questionnaire about my cleaning needs and texted photos of my house to Tracey. I was required to prepay the quoted price before the cleaners arrived which seemed a bit odd but whatever. It was all downhill from there. Sorry in advance for the long review but please learn from my mistake. Here's some details of my terrible experience with NLZ: * My 2 cleaning people arrived 40 minutes late for the 3 hours of cleaning I prepaid for. They were rude and acted like they didn't understand a word I was saying and just kept talking to each other in Spanish ( unfortunately I don't speak Spanish at all). They blew off my requests and were very obviously rushing and doing an awful job. * I callec Tracey at NLZ within 30 minutes of their arrival to say that I wasn't happy with the cleaning people at all. I texted her a picture of my "mopped" floor which was just wet and dirty and asked to have the job rescheduled. * Tracey suddenly become nasty and refused to cancel and reschedule the job I had already paid approximately $300.00. She claimed that she sent me excellent cleaning people and then we got "cut off". I tried calling back several times but got voice-mail. * The cleaning people were paid for 3 hours but after 2 hours of poor work one of the cleaning people was able to tell me in English that she's allergic to cats and had to leave early because of her allergies. I was completely upfront with Tracey about having a cat before the service was booked and even wrote it on the form I filled out before my appointment. * I took pictures of the poor cleaning job ( floors were soaking wet and not clean, crumbs under the microwave, bathroom mirror not wiped down and more) and emailed NLZ about my bad experience. * My complaint was never acknowledged and the next time I heard from NLZ was the following week when they charged a follow up cleaning service to my credit card without my authorization. Tracey answered my call to explain that when I filled out the online form I stated that I was interested in weekly cleaning and was booked for the following week because I stated in "the contract" that I wanted weekly help. It was an outright rip off and I had to get my bank involved because NLZ wouldn't refund me for the cleaning job I didn't want or receive.Their claim was that I ignored the email about my follow up visit and didn't cancel in advance so they weren't obligated to refund me. * Luckily my bank reversed the charges but I had to get a new debit card because of the unauthorized use and would never recommend NLZ to anyone.

Karen and her husband cleaned a new apartment for me before I moved in. They were very thorough,…read moreprofessional and friendly. I felt like I had known them for a long time. Karen even asked her husband to put together a chair for me which had been delivered the same day, he did and I so appreciated that. I went back to the house the next day and it still smelled hygienic and clean. I am definitely calling them again when I need another cleaning job and I do highly recommend them to anyone looking for a cleaning team. Thank you Karen and Felix.

This is a very responsible and on point cleaning company, they might be new in the business but…read morethey know their thing. Highly recommend! Karen was my cleaner.

I take my appointment for cleaning my apt yesterday. I ask if someone can come today at 10 o'clock…read morebut the cleaner show up 8:30 and is the first after she start to clean and I need said the truth my apt (was) f***d up. So she clean very very bad don't fix nothing and also I have 2 puppies and she don't move the food and don't clean the puppies area now I put the pictures so everybody can see the shit

We had to clean out a 1 bedroom apartment that a hoarder did not let anyone in to for years, & the…read moreperson also had horrible hygiene. 3 ladies from BA Cleaning spent 7 hours cleaning, they didn't voice one complaint, & left the apartment spotless. Beverly stayed in constant contact with me to make sure everything went smoothly. I highly recommend BA Cleaning!

I REGRET ever bringing this company into my home! Hired them for a premium move-in clean of a…read morecompletely empty and clean apartment, expecting attention to detail and sanitation. What I got was the opposite, they left the apartment dirtier than before! One cleaner showed up with her teenage son, who was shirtless and sitting in the middle of the apartment when we arrived. Despite charging me for 8 hours, they stayed for 4 hours stating it's a team of 2 professionals... When I returned after the cleaning, most of the apartment was UNTOUCHED including basics like the vanity or appliances! I brought this to their attention and they sent the team back but I wasn't there. I came back the next day to find a horrible smell, and the toilet had been used and left unflushed, with pee stains on it!!! Absolutely disgusting, the apartment was more unsanitary after their visit than before!!! I reached out to the company and their customer service rep Julie tried her best, but ignored my request for a refund. No response, no accountability. I paid almost $600 for this nonsense!!! SHAME ON YOU. AVOID this company at all costs, you'll spend more time cleaning up after them than before they came!

Our first time using this cleaning service. Excellent service and thorough cleaning. Highly…read morerecommended. We are actually was not able to be in our apartment at the day of cleaning. We agreed with Andrey to leave the key inside the lock box and make cleaning without our presence there. I have to say the guys did a great job without any control from our side. We got pictures before and after cleaning. Our tenants told us apartment was extremely clean. We would definitely recommend to everyone!