I had an excellent experience here from start to finish. The space was clean, calm, and welcoming,…read morewhich immediately set the tone for relaxation. The staff was professional, friendly, and made sure I was comfortable the entire time. The massage itself was outstanding--great pressure, very attentive to problem areas, and clearly done by someone who knows what they're doing. I left feeling relaxed, refreshed, and noticeably less tense than when I arrived. Pricing was fair for the quality of service, and the overall atmosphere felt peaceful and well-maintained. I would absolutely recommend this place to anyone looking for a high-quality, professional massage, and I'll definitely be coming back.

Really bad place I realized ten min in the lady didn't know how to give any massage I kept saying…read moredeep tissue she was just rubbing my skin then asked me to undress told her massage only please no clue what she was doing left 10 min in obvious she was just there to give hand ions not massages no thank you

I have had messages all around the world. I have to say... this was the BEST message I have EVER…read morehad!!! Ask for Wendy!!

After reading all the 1comments ... they described my entire experience to a T. They did…read moreaccommodate my early arrival and saw me as soon as possible.They massaged roughly 50% of the time over the sheet which caught me off guard. They kept walking in and out the room and talking to each other as well. Upon leaving they asked how much I wanted to tip and I handed her a cash tip. She kept asking if I could add more on my card. I told her I gave her a cash tip there is no need to add more on my card. She kept saying it was mandatory to tip more than $25 and that it is listed on the website. (Which I can't find) I was immediately shocked and repulsed by her demanding I tip her more money than I already did. Utah Division of Consumer Protection needs to look into this place immediately regarding their tipping practices. --------- HI ANDREW (manager) 1) your responses on your own company's page to client that support your business is horrendous. A true proud business owner would take a moment to apologize for the experience and take the honest feedback from your clients. 2) a liar ? Every other comment is stating exactly what I have described in my experience at your business. 3)no one confirmed my payment with me. They confirmed my name and what time, then showed me to a room. I even tried handing my card over to the therapist upon leaving and she was confused and immediately asked me what I wanted to tip. I had to confirm on my own that the payment was processed by checking my banking app and she kept begging for a better tip. 4) DEFINITION OF TIP : A tip, or gratuity, is a voluntary, additional payment of money given to a service worker (such as a server, driver, or barber) by a customer, in recognition of service performed........hence I only tipped what I felt like the service was worth considering what was performed and the many interruptions during my service. 5) I did not request a therapist. I made a reservation online and there is no request for a certain therapist on there. It says : Swedish massage - with j massage SLC. It's just a coincidence that your highly requested therapist was the one to do my massage. 6)correct I did not hand her a $25 tip--- I stated above " she kept saying it was mandatory to tip more than $25 " 7) Please review your footage in your lobby because we all know it's being recorded as you have iPads set up in every massage room showing the front counter. She said " MANDATORY ". 8) just a suggestion : hire a front desk person so your staff is not constantly running out the room during a TIMED service.... if your staff is demanding a certain amount for a tip you can actually add automatic gratuity so your staff and clients aren't running into this issue. Thanks for your unprofessional response and unsolicited phone call.

Good massage really helped my back pain i recommend this place for anyone trying to recover from…read moresports injuries

I went there at 3:00 PM Febuary 13. I paid for 1 hour massage was given 30 min. The massuse was…read moreout of the room at least half of the 30 min and on the phone when she was in the room. Worst experience I have ever had, she then bowed and said sorry and showed me the door.

Best place next to sliced homemade bread! Cindy, Eva, Jack and Micheal are all awesome massage…read moretherapists! Go... You won't regret it!!!

Tao Spa is a serene and spotless clean massage spa. Serena…read moreis an excellent masseuse go knows her techniques very well. She uses a variety of modalities and knows how to provide healing where you experience pain and discomfort. I have been going there for over a year. The quality and excellence of Serena's skills remain consistent.

We visited for a one-hour couples massage and it was a good one! The place was very clean and…read moreorganized and the staff were friendly and talented. I especially liked the hot stones. I didn't expect to find a massage place open for a couples massage on New Years Day morning but they got us right in. Next time I visit Salt Lake City, I'll come back again for another massage.

Was excited for this new place. They need to work on customer service. The owner is so rude!…read moreDefinitely won't be going back for services.

I bought two groupons here and my girlfriend and I went while we are on vacation and it was awful…read more Upon walking in I was already nervous - looked very dingy and smelled like legit spoiled milk. I had emailed and asked for TWO FEMALES. I was told ok, no problem! We show up - it's 1 guy and 1 girl....so of course, I'm stuck with the guy. He had rough callused hands and had zero skill at massage. Like there is no way he was licensed. My girlfriend said she kept hearing him rub me during it and was wondering what the heck he was doing. He was super forceful during the massage, I had to tell him to stop multiple times. She said her girl was decent though. Honestly, the groupon was $35 which was still not worth it. I couldn't wait for it to be over. It's 2019 - when someone says they don't want a male masseuse - that needs to be respected. And when you stick them with one despite their wishes, they better be damn good. My advice: find somewhere else for a massage, this place isn't worth it!

I bought 2 Groupons for this place and when I went there they told me they don't honor Groupons…read moreanymore. My Groupons were still good and didn't expire for another 6 weeks!! They should honor their Groupons until they expire. Horrible customer service!!! Won't ever go here again!!

Best message I've had in like years. Very professional, they took my 90 min message request right…read moreas they were closing. I will go again.

Worse massage I've ever had. Was interrupted 3 different times. And the girl answered her phone…read moreWhile giving me a massage then had the audacity to ask me to give her a bigger tip. Do not recommend seems like a happy ending place to me.

This was awful. This is a long review but I need to write this so no one else unknowingly goes in…read morehere thinking it's a legitimate spa. I slept badly the night before I went in and I desperately needed a neck and shoulder massage after that and driving for 5 hours. I searched some massage locations and this one popped up with decent reviews. Unfortunately I didn't read through any of the reviews since I was driving when I searched it. I should have known this was not going to be professional from the moment I walked inside. I was greeted by a woman in a tiny clubbing dress, who was unsure of what to do with me when I asked for a deep tissue massage. She showed me to a room and that's where my concerns deepened with every second. First she sent in another woman who was dressed in a "sexy nurse costume" who took payment from me before the massage (That is not standard for massages). Then she brought a towel in and laid it on the bed and left for me to unclothe. Which brings me to another red flag which I chose to ignore because of the pain I was in. The bed. The bed was a travesty. The head of the bed where you place your face was a hole in the sheet that was STABBED out. Clearly was not a sheet made for these types of beds. There was no top sheet for me to crawl under, only the towel she left there. I had to leave all my belongings on a counter top as there was no basket for me to place my stuff in. She came in and began the "massage" and I use that term loosely. It was more of the equivalent to a child rubbing your back. The whole time I couldn't relax because I knew something was off, and she kept grabbing my butt. Not massaging it, grabbing it. There was no rhyme or reason to the "massage", going from one shoulder to my calf to my back to my hand and only on one side for the most part. When she asked me to turn over, she put a pillow under my head and didn't hold the towel so I could turn unexposed. She had no idea what she was doing and it got worse from there. She began my shoulders but quickly moved to my thighs. She kept touching me where she shouldn't but it was brief enough that it almost seemed accidental. But after the 3rd or 4th time I was about to stand up and leave but I asked her to please focus more on my shoulders. It was more child like rubbing and it had been maybe 15-20 mins altogether out of my paid 30 minutes when she announced she was done and left the room. I couldn't get out of there fast enough.

Lili was very professional. She gave a very firm, very relaxing massage. She took her time and made…read moresure to work out all the kinks. I'll certainly be back.