This was my first visit and from the moment I walked into the salon it just felt like I walked into…read morea relaxing vacation resort. Everyone was friendly and welcoming. Being a customer service manager for years, it is so important to welcome without crowding a person, something that is too often lost. At Salon Secrets Spa in Kennett Square, they have that mastered. My stylist, Seleste, gave me a tour and asked questions about my hair, my "lifestyle" and what I expect. She didn't just rush in and start. She explained everything and asked me if I had any questions or reservations about her suggestions! We agreed on a plan and I could not be happier with the results. My color and cut are just what I needed! Thank you Salon Secrets and Seleste!

I went in for partial highlights. My hair turned orange and is now fried. i would not recommend…read morethis salon to my worst enemy.

They got me in quick... did a nice design... but was not as durable as I needed for a long haul…read moreinternational trip

I was able to be squeezed in on a busy day and wasn't made to feel anything but like a regular…read morecustomer. I definitely found my new nail spot in Kim's!

Went before Christmas! We looked our gel nails. We will be coming back again next time we want…read moreour nails done maybe a pedi next time

Desperately needed my nails done and found this place close to my hotel. I stopped in to make an…read moreappointment. They have a good process, they take your number to make an appointment and send you a text when you book and a reminder the day of. I love that!! I had wanted an earlier appointment but none were available but when they got a cancellation I received a phone call asking if I wanted to go in at my preferred time. YES and thank you for calling!! When you arrive for your appointment you check in with your number. That Felt super efficient. I did a shellac/gel French manicure and the person doing my nails was so attentive to cleaning up my cuticles and paid close attention to being precise with the white line. Super happy with my nails. I will go again when in the area. It was a bit pricy, $41 plus tip but I needed my nails done and they look amazing.

i booked with Juliana bc her bio said she was meticulous. after my appointment i went to the mirror…read moreto check for missed hairs...She told me she has another client after and rushed me out. When i got home i see patches of missed hairs. Not satisfied On the other hand, Ashley was great and Leah was very kind. I went back in for a cleanup and noticed .. i still had hairs left. I'm so disappointed. I never had this happen before. My wax should've been completed the first time go . I now made two trips back-and-forth, I'm still unsatisfied and I even called and spoke with someone and was told I would receive a call back and never did...

The wax specialist i had was great but seemed to be rushed. From what i see in my experience and…read morethe friends i have that go to this company say, management books appointments back to back and doesnt give alot of time. Its definitely quantity over quality here. Nails salons offer a slower pace when waxing and in comparison, that says alot being this is a "spa". They want you to add on, buy product and rebook after speeding through your appointment. All about money. I feel bad for the wax specialists. UPDATE: the company mentions they will discuss with management but clearly they dont. From what i understand, the way they move their specialists up is to speed up the service they offer with clients. How is this allowed? Customers pay a good price for a service the company requires their staff to finish is a timely manner. Quantity over quality at EWC.

Their site says that they're permanently closed. I have $200 worth of gift certificates to this…read moreplace, I cannot believe this!!!

A cute, serine little spa right in town- the front is a shop and you can book a variety of…read moretreatments here. Despite the lovely setting, I didn't have a great massage experience. I paid for a 60 min deep tissue massage and I got something more like a soft back rub. The whole hour kind of felt like a warm up - I asked twice to increase the pressure and she never really got to digging, so I left in a very similar state as when I arrived, with a tight knotty back that really needed to be worked on. I wouldn't recommend if your looking for a good strong massage, I won't be back.

Second massage at the Kennett Square location. My first appointment was with Lydia, who was…read morewonderful. I initially thought I might try a different masseuse the next time but Lydia was so good, I booked with her again. I highly recommend her!

DO. NOT. GO. HERE. WORST COSTUMER SERVICE & HOSPITALITY…read more I planned 2 massages months in advance, I get a call the morning of that one of them is canceled!! I call back twice, leave two messages NO RESPONSE FOR THREE HOURS. I call back AGAIN to cancel both massages & the woman at the front desk goes "you called twice? Um when??" with an attitude, ma'am check your messages. Worst Hand & Stone I've ever dealt with. I should've believed the reviews! I will NEVER SEND ANYONE HERE.

I needed my eyebrows to be done by a pro. I saw Anyelin to get my eyebrows waxed, tinted, and…read moreshaped. They sell make-up for your eyebrows, too. The results were spectacular. I always like great eyebrows on other people. Now, I have great eyebrows, too! I would recommend this place to anyone who has gray eyebrow hairs or out of shape eyebrows. There is waiting chairs if you have a friend tag along. I booked my next appointment with Anyelin!

I had a great experience at the Brow Bar! I gave my eyebrows a year off of waxing after a…read moreparticular chain wax salon gave me a 90s brow. Needless to say, my brows were in need of a revamp. My waxer did a great job. She took her time, measured/waxed/trimmed/plucked to perfection. She took the time to go over some tips and tricks with me and I left feeling like a new person. They require masks during the service, which they had for you to grab at the salon. Love that as we were very up close and personal and I know germs are flying around this time of the year. The salon is trendy and welcoming. Can't wait to go back.

My skin has never felt better or looked better. Jennifer is very informative and helped me make…read moredecisions to course correct the damage that has occurred through over exposure to sun, environment and aging. The sessions are totally relaxing and the salon is very clean and nicely outfitted. She also offers a full line of Skinceutical products

I have been going to Jen for years and there is a reason! Professional, friendly, reasonable…read moreprices, and, oh yeah- best wax in Wilmington.