The cost to remove 1 tooth was $558. Breakdown of Bill…read more Dentist walked in room for 2 minutes looked at tooth : $101.00 Dentist Pulling Tooth which was billed separately from his 2 minute interaction: $304 Packing tooth after extraction: $118 X ray. $35. They tried to do the 3d X-rays and I refused and asked that only the extracted tooth be X-rayed. The lady right next to X-ray machine threatened me that the dentist wouldn't see me without a full X-ray. The dentist and his assistant were wonderful and the procedure went great. Ridiculous pricing and people should know that when they are in such extreme pain that they will see you quickly but they will make a patient pay. My BILL is the basic cost of ONE EXTRACTION. $558.00.

My experience with the dental technician and dentist was outstanding…read more The billing department of Aspen is lost in their own paper maze. I keep getting bills for work that was already payed for through Carecredit, the financial assistance they recommended and accepted. All my work was per-approved by my dental insurance. I was assured the amount quoted for my care was all I owed. The bills that come in and I dispute keep getting larger. As a medical practice I highly recommend them. As a business I suggest you go somewhere else.

We have been patients for several years now and are always cared for and treated like family. Katie…read moreat the front desk to Shannon & Stacy at check out along with, Aileen and of course Dr. Taylor all set a standard of excellence. We appreciate you very much. Scott & Kelly Siperko

Must READ!! I was advised by my legal representation not to leave this review yet; but in an…read moreeffort to prevent someone else from encountering the same bad experiences I had, I've decided to move forward with this review. My experience with this office was very disappointing. I had a front tooth I needed an implant on and went to Dr. Fretwell to have it completed from start to final restoration of the crown. Before scheduling an appointment to begin, I met with her and asked specifically, "Can you make this tooth look like the crown beside it?" I was told, "Yes, absolutely. We have multiple labs we can use that will be no problem." So I decided to move forward with the treatment process and took $2,025 to start the process. First step was to remove the tooth which led to my gum being split up to the root tip and stitches which took 4 months to heal and gum tissue to grow back down in to place. Next was the implant which gets placed and down to the final stitch being in place, I told her I could feel everything but was told rather than stick me with the needle again she would go ahead and put the last stitch in. This stitch was from the pallet forward and the pain was so bad I almost got sick. Which led to her numbing me again anyway. Once again, the gum tissue was split open but eventually grew back down while waiting for the implant to heal properly. Now its time for the final restoration. I have the impressions and Im excited to have this all put behind me after nearly a year of dealing with all of this. I go in to have the crown placed and its an oversized crown that extends over the gum tissue with pink at the top of the porcelain crown. I rejected it and 4 other tries from the lab to make it look right. Even the assistants in the office said, "That cant be right." I was told by Dr. Fretwell that it was from bone and gum loss... well I wonder why I could possibly have gum loss when its tore open and made to heal repeatedly!!?? So, after several tries and me not being happy with the result. If you can imagine a HUGE tooth next to a smaller front tooth .... hideous!! I was presented with an alternative to achieve the aesthetic look that I was originally promised. The 2 options were to have the crown lengthened on the other front tooth and replace that crown or abandon the implant all together and go with a bridge. I was told my crown on the other tooth needed replaced anyway because it was fractured... but turns out after a second opinion... It was not! On this option... she did offer to pay for the pontic on the implant tooth which would still result in a whole lot more money out of my pocket. Now it has been nearly a year since I started the initial treatment and I will not be stepping back into this office nor will my 3 sons that used to go here. I will be finishing up restoration elsewhere. Beware of this place if you value your smile and money!

Run .. terrible.. you will regret your decision to do business with these people .. they are all…read moreabout the insurance and could care less about service..

I see a lot of bad reviews and I don't know why but I've never had a bad experience. I'm never in…read morethe waiting room longer than 10 minutes. They are in network with my insurance so mostly everything is covered. Twice they have tried to make me pay like a copay in the system because of how something was fixed in the system but both times my issue was resolved with no problem. I live in Atlanta now but I still choose to come here sometimes when I'm in town. I just call and see if they have availability and they get me through the door. They are very informative and helpful. I also went through them to get my wisdom teeth removed before my braces got too far along. The process was smooth and my insurance didn't cover it all so they helped me do a payment plan. Also they are helping me transfer to the office in Atlanta near me with no problem. Lastly the staff is very nice and answer any questions you have.

This is for the location on Old Lee Highway. I spent most of my adult life terrified of the…read moredentist. The staff here took great care of me, making sure I understood everything from point a to point z and talked me through everything they were going to do as they did it. I will be a patient here as long as they are in that building. Incredibly pleased and happy with the experience.

Needed an extraction and that is what I received by a friendly and professional Dr. Simmons and DA…read moreConnie. I was nervous and they made me as comfortable as I could be.

I came to Aspin after a family member told me how wonderful they were. I have been to your Hixson…read moreoffice. After having a tooth pulled, I was asked to go over the financial plan. During my visits management changed, front staff was less than professional. Procedures were being done while there was a gaping hole in the roof. Needless to say, not sanitary. This let me to getting an infection. Then I get a notice from the "finance company" I was sticker shocked. I called Billing who informed me my insurance was inactive. I informed them it was not. She Proceeded to tell me My employer probably didn't renew my insurance. or their software showed it wrong. I called my Insurance company, and I was Active and the office didn't file the claim. I called back and spoke to the new office Manager and stated how unhappy I was. She said she would cancel all future appointments. I just got an email about an upcoming appt. I had to call to cancel it. I do not recommend them to anyone.

Like another reviewer, I've had mostly good but lately bad experience. The equipment and care and…read morepeople are nice and up-to-date. Last year I was blindsided after getting my teeth cleaned with a $2000 . It was explained that I needed cleaning, but that was not explained before I had the treatment. Well, I had the money so I paid it. I had another cleaning or two after that and all was fine until yesterday. When I checked in, she said it would be $350 because it couldn't pull up my Blue Cross on their computer, but, "we may reimburse you some of that in the future. She acted almost like I wasn't in their computer system and wanted to see my Blue Cross card again?! And then said she couldn't up in her system to verify the service. Not only that, but my appointment was at 10 AM and they called and said can you come 8 AM? Being a nice guy I said OK treated like this. I'll never go back. Perhaps this is really first as a business to make money in secondarily to provide excellent dental service, but this is no way to treat a been with them for . I would not do business with them or recommend it.

Everyone was great and welcoming Only thing I didn't like…read morewas the hygienist Melissa was Very Rude and Unprofessional don't know if it was a race or just a mood thing she was checking my teeth forcing a sharp tool into my gums trying to make me hurt made me scared of the doctor touching my mouth made my experience very unpleasant going to cancel my member ship with them because of her . I might not have the best teeth in the world I have a family to feed my health doesn't come first she needs to be nicer to customers no matter what is going on in there mouth she doesn't know people situation outside of there dental

Awesome experience really nice and helpful stuff recommended for anyone looking for dental work…read morethank you to the wonderful staff.

Sheryl the hygienists did xrays and cleaned my teeth. She has excellent people skills and made the…read moreentire process very pleasing. She is awesome at her job and gave top grade service. Dr. Venza came and gave me a though inspection. Explained what needed to be done. She provides excellent dental care. I have had her do my dental work since Fort Oglethorpe Aspen store opened. I am sad that she is moving to part time and is only in the office Mon, Tues, Weds. FYI: So I will not be visiting on Thursday or Friday.

This place wants nothing but your money!! I went in for my first visit in about 3 years. I knew it…read morewasn't going to be a great visit, but I thought at least I'd come out of there with a cleaning. They took my X-rays and did an exam, which was not great, but not horrendous. The dentist came in and told me I needed a deep cleaning and had 3 small cavities. We talked about what that would involve. I then went up front to get my "treatment plan" and the price was $3,600 ($2,800 after insurance)!! I've had a deep cleaning before and it didn't cost me a tenth of that. I talked to them about financing and they offered $149/mo at 36% interest and did not tell me how many months it would take to pay it off. Totally a rip off. I couldn't afford that so I called them back a few days later to see if I could get a basic cleaning because I'm getting new insurance but it wouldn't pay for a deep cleaning for 12 months. They refused saying they wouldn't do anything once a "treatment plan" was done. I won't be back to this clinic, ever. All they want is money and don't care about their patients.

Dr. Olmstead and his staff are amazing! He is a perfectionist and I love that about him. This is…read morethe only place I will go to now.

friendly staff very professional. nice environment. short to no wait time when u go in for your…read moreappointment.

I had not been to the dentist in like 7 years and was terrified. The first visit is no drilling no…read morespikes, just them doing ALL kinds of exams. As a techy guy I appreciated stuff like the 3d model of my mouth. It might be just my personality but I like being explained things and understanding things and I felt that the way they did it was, like as good as it could be done. They made me for the first time, not afraid of my teeth but I felt like I knew everything that was happening with my mouth. I was able to make decisions about what to do next on my own time and it helped to prepare myself for the actual work. On that point I had to have a long procedure with a lot of shots and scraping and I honestly could not have been more pleased. They to a topical numbing gel before the shots and then after the shots you are numb. The nurses and doctors seem like genuinely good people. This is also the first review of anything I have written in like 2 years.

Wow, I'm new here to GA, been looking for places that take my insurance, found this place. I guess…read moretheirs a shortage of not only help, but the dentist is on partial work schedule. After being rescheduled once, and set my appointment for September 5, they sent me another rescheduling email, I was fit to be tied. So, the Dentist is working part time, the two hygienist are both also going through some hardship, how about putting an ad for new help? So, I happen to run into a gal at a gig we were playing, and guess what, she's a hygienist, she works for a Dr Moss up in Young Harris not far from me, I had her number, text her and she got me in for Monday, word of warning, stay away from Aspen Dental if you can.