I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

Great prices, quality service, and fantastic customer care every time. They offer military and…read moreteacher discounts, which is a huge plus. Reliable, professional, and always a smooth experience. Highly recommend!

Nice, quick and easy. Great customer service was great and I was able to use a coupon for $25 off…read moremy bill. This store does not do state vehicle inspections here.

Staff is super friendly and efficient. I got an oil change and was in and out in ten minutes. They…read morealso topped off my wiper fluid and my tires, and you get free oil top-offs/tire pressure checks between oil changes. my synthetic oil change was over $100 (unfortunate) for my beautiful toyota corolla, great service, fine pricing they offer you a cold water while you wait

Fastest oil change I've ever had…read more Amazing service done by honest and friendly folk! They even got me a complimentary bottle of water to stave off this heat.

Got inspection and failed for rear brakes. Which I had new installed 18 months prior with new…read morerotors. Said it would be $400. Took it to my mech that did them prior. He showed me my pads and rotors that were in great shape. Beware of fraud!!

I drove up to this place and waited in my car for 15 minutes as I watched guys talking and…read moreotherwise not working on cars. I finally got out of my car after that, asking when they would get to my car. The answer was another 15 minutes. The AC was broken inside. Not an awesome place to hang and not a good place to get your oil changed.

I needed my oil changed like STAT! They close at 6pm. I called them at 5:05pm. I was 5 minutes…read moreaway. They told me to come on. The employees were so nice and professional. They didn't try to sell me a bunch of other stuff. The waiting room and restroom was clean. I was out by 6pm. I will definitely go back.

Great prices. Reasonably quick service. Made me aware of services I may need soon but no pressure…read more Will continue to get my oil changed here until price goes up...

Will steal parts off your car, had a 98 honda civic that came in for a head gasket not only did I…read moreget charged $900 but they stole my after market rear subframe brace and replaced it with a stock one, I didn't realize till a month later when I sold the car, the car was slammed so I never noticed. Note here if the building looks like crap and the buisness owners have had to change shops and shop names more than likely they do dodgey stuff like this or price gauge for parts, or tell you they ordered something and it never arrives, your better off going to a super nice shop and paying extra. Lesson learned their theives. Their head Mechanic doesn't have a single clue on what he's talking about.

This was a good small locally owned garage that did quality work for a reasonable price…read more NO longer. They charge as much as dealerships without the assurance of specific Car Make parts. We try to support local business but done with this place. Been a customer for over 20 years. Totally ripped me off today. Charged over $65.00 to replace a wire with a short that probably took 15 minutes and a $10.00 part. For these prices I'll go back to the dealership. I think there has been a change in management.

Very good service. It is a bit of a wait because of the amount of customers and it shows that they…read morehave good business. Reasonable price also coupons are available online. This is my first time taking my truck to a different location other than the dealership where I purchase it from. I can't say anything bad because I am very happy for the service that I receive. No appointment, walk-in only first comes first serve basis. Thank you

Do not get your cars alignment done here!! The manager openly says "our alignment machine is old…read moreand rarely works correctly, usually the third times the charm!" I wasted to much time having an alignment done twice on the same car to only have to take it to a different shop, Foriegn Accents, to have it done correctly! No apologies were given at the shop and I had to call corporate to get a refund. This is not a reputable auto shop and should be avoided at all cost!!!

This is my #1 go to spot for a quick reasonably priced oil change. Consider this little place a…read morehidden gem as most people don't even know there is a Wal-Mart in the area. The convenience of having the ability to grocery shopping/ Christmas shopping as your cars oil is being changed speaks for itself. Also, did you know that they also offer a complimentary free vacuum out service if requested? ( please remove all items off of the floor & place them either in your trunk or in the seats to help out the technician if you request this service). The prices on your oil change are very reasonably priced. They also have a very great & comprehensive tire program for any tire you purchase & have installed from Wal-Mart. I would recommend you bring your car here next time it's due for an oil change!!!!

Very poor and unprofessional. Told the guy he put they incorrect battery in my vehicle. He was very…read moredismissive telling me they didn't had that kind on the shelf when in fact when my husband dropped it off he told them they had it. He then had an attitude about it.