I have done business with Nicklin Property Management for over 15 years as both a vendor, providing handyman repair and swimming pool maintenance services, and as a tenant from October 2018 to current (August 2026). I have had negative experiences with a previous maintenance coordinator, Roberta, and my current property manager, Shannon. But overall, I have found Nicklin to be a great company with great employees like Tamara, maintenance coordinator, Fran, accounting, Cory, receptionist, but the best experiences by far have been with Armando Molina, field inspector. Armando Molina is fantastic and actually enjoyable to work with, he is professional, friendly, polite, courteous, considerate, communicative, prompt and thorough, and a great conversationalist while in the performance of his professional duties and made me feel at ease and comfortable during the annual inspection. I find Armando to be an all around true benefit as a field representative and face of the company, I can not say enough good and positive things about the man, and, in the future, if he were to become a property manager, and of my rental, my residence, it would easily negate any negative experiences with the 2 afore mentioned representatives. Way to go, Armando, you do Nicklin Property Management real credit and I appreciate you and all that you do, you drive the fifth star home. Thank you buddy, you're the best there is. Gerald read more

The air handler located in the attic caught fire at 9pm on wednesday night. The fire dept was called and once they left aand tole us the source we placed an emergency maintenance request through the tenants portal at Nicklin Property Management at around 1030pm. Once we got settled at the hotel I received I got a notice from Sydney that she had notified an HVAC technician to come and inspect the unit thursday. By friday morning I got a call from Patty saying that they had received approval to replace the burnt out air handler and was sending a team to replace it on saturday morning. The HVAC repair team was there at 8am saturday and by 3pm we had our rental home back again! We called Patty to thank her not just for her doggedly rapid response but for her compassion and confidence in handling the repair management. From start ro finish Patty was a consummate professional and knowing she was on it helped to reassure me and my family and keep all of us calm even in the 105 degree heat. Patty is honestly the best of the best and Nicklin Property Management is lucky to have her on the team! read more

I live in a community in Summerlin and this property management was absolutely excellent. Not sure why our new board needed to get rid of them. They were here for more than 18 years and performed professionally efficiently effectively knew this property inside and out. I would highly recommend them as a property manager. I sat on the board of my HOA for two years and never once did this company drop the ball they were on top of every emergency or day-to-day schedule and helped us with our reserve studies. Stellar company. read more

Great experience renting trough Nicklin Property Management, my application took around 3 weeks to get approved but the time was worth it, the apartment I rented was just across the campus of UNLV, great location for my kids school, the lady who take care of my application was so kind and very efficient on her job MISS SHANNON the best in customer service , the value of the property rental are ok nowadays everything is going expensive but is part of living in Las Vegas, highly recommended. read more

Nicklin Property Management - Property Management Near Me - Henderson, Nevada

I wasn't going to submit this review, but I felt the public and the owner of this business (if he cares or not) should know what's going on. The reason why I'm giving this property management office a super low rating is because they're just a bunch of lazy lying con artists with a bunch of excuses. No one answers the phones regularly or even gets back to you and there is definitely no communication between everyone in that office. And they want their tenants to be perfect and on it, but they're lacking on their part all of the time. They use the excuse that they have so many properties to manage, then either hire more people for help or stop being greedy and taking on more than you can handle! The people "managing" my property were Tamara Federico and Dean Asbell. And of course in the beginning they were all nice and welcoming, but once you sign that contract it's like they don't care as much. And especially when you give your notice to move out they don't care about you or you getting your deposit back on time or even the full amount! In my lease it said they had 30 days to RETURN my deposit and Dean kept arguing with me about how it has to be mailed out in 30 days which was a lie because I have proof in my lease. Then he had the nerve to ask me if I was going through hard times. It's not about if I was or wasn't going through hard times. It's about loyalty and integrity. I did what I was suppose to do for that apartment and they were suppose to do their part too and follow the lease. It's funny how he mentioned hard times because when he first made me sign all the paper work the first day in the apartment he practically begged me to leave him a good review on google so he could get a gift card. Lol like how pathetic and desperate is that! Seems like he was going through hard time..... The only time Tamara ever called me was when I emailed her my notice that I won't be renewing my lease. She called back real quick and she had this sense of concern in her voice, like she actually cared for once. But in actuality she knew she was losing an amazing tenant and didn't want to have to go through the hassle of finding someone else. Then when I went to drop off the keys I asked the receptionist if I had to pay anything else or the last month's rent because they only prorated me for one day that month. And she checked and said that it says $0. Then when I finally went to get my deposit back at the office (because if they mailed it, it would have been more than 30 days because they waited to the last minute to do it) it was really short. Then I asked the receptionist and she didn't know the answer of course. So Dean comes out and is arguing with me again. He said that "Tamara forgot". Like how childish is that?!!! This isn't forgetting like how you forget to call someone back, this is forgetting to tell a loyal tenant that you're taking over $1300 from her deposit because you're careless and made that big mistake and I'm the only one who has to pay for it. She didn't even have to guts to call me to tell me or even do it the coward way and email me. I didn't even get a sorry. Then mid conversation with Dean he just couldn't take it anymore and walks away because deep down he knew I was right! If they can't handle this job and treat the tenants with the same respect the tenants treat their properties then they should both find other jobs! Another things about this company is that they're really vague when you ask them about increases in rent. Like every year my rent went up and when I asked Tamara, she just said the HOA went up. And didn't give any proof. Plus the HOA didn't do anything for that complex or was part of our lease agreement. Then without any conversation or notice they wanted to start charging us for water and sewage. I wonder if this was actually the owners decision or if they're just making these decisions for the owner to make more money themselves?!!!! I know when they see this post they'll probably get all offended then probably text/ email me. If they do I'll just screen shot/record it. Then repost it. read more

Scheduled a phone conference regarding one of my rental properties. I received an email confirming it and nobody called me or sent me an email canceling the event! What a great way to make a first impression ! Unprofessional and unreliable do not recommend ! read more

Nicklin Property Management - Confirmation email I got confirming the appointment I made on their website - Property Management Near Me - Henderson, Nevada

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I received a "Courtesy Notice of Alleged Violation" because my 17yo son's, 2022 Honda Accord was parked in my driveway, where he lives every other week. The vehicle is in excellent condition, parked appropriately in my driveway and is registered to me. He drives his car to work, school, activities, and to his dad's house, so it's not like the car is sitting there days on end without movement. Last time I checked, I was allowed to have a car that is used on a daily basis in my driveway. Obviously he sleeps at night prior to leaving for school, so it's in the driveway at night. This is the most insane HOA letter I have ever received. Absolutely ridiculous!! read more

Should leave zero stars to be honest. Dealt wih these PAINS from June 2022 to September 2023. Where to start....... 1. Property was no where near clean or move in ready for us and on top of that AC was not working while moving in during middle of high heat Las Vegas summer. We were cleaning the property completely ourselves and moving in with outdoor temp of 120 and also about 100 inside. They did have someone come out next day to get air working, which was a plus. The AC guy said we had a refrigerant leak in our system that throughout the time we were there was costing us on our AC being overworked but management didn't do a thing despite being informed. Just multiple service "fill ups" or "top offs". Super high out of ordinary electricity bill entire time living there way higher than surrounding neighbors with similar size places and ac setting. Yet they and Nv energy said our bill was typical when it definitely was not. It would be at like $300 only a week into bill cycle. Would have to go periods of time adjusting to less comfortable setting or turn off completely to not go broke. 2. I did a super deep clean of the dryer that was a fire waiting to happen being like 95% clogged with lint backup. Just to find out that the dryer itself was so old the drum was out of alignment causing our clothes to constantly get stuck in between the front of the drum and front of unit. Informed them right away but took weeks between any communications to hear back from them. Finally had someone come look at about a month later. Ordered the part and informed us and then that it will only fix the problem temporarily as the unit is just too old and will wear it out quick again. Got the part and had fixed about a week later after dealing with damaged clothes for a couple months already. Worked fine.... For about 3 weeks and became issue again. Informed them again and again they just had repaired another 2/3 weeks later. Worked fine again for another few weeks and same issue. Communications with them were slow and very little resolution. FINALLY WAS GIVEN NEW PROPERLY WORKING DRYER AFTER BEING THERE WITH THIS ISSUE FOR 8 MONTHS!!! DAMAGED TONS OF OUR CLOTHES AND ITEMS. 3. In the meantime of Dryer issue.... Fridge was leaking from back at move in. We informed them and that was replaced within a week since it happened to be UNDER WARRANTY still. ONLY REASON WHY. 4. When getting ready to move out to new place but contract was up 3 months before new place was ready... They wanted to increase our rent from 2200 to 7800 for those 3 months. RIDICULOUS!!! This after all the issues and ongoing issue with dryer damages to our clothes for 8 months and us STILL PAYING RENT IN FULL ENTIRE TIME Finally talked them down after long argument to like 3k. BUNCH OF BULL!!! 5. READ CONTRACT CAREFULLY!!! As mentioned above, apparently the contract said month to month after contract would increase 250 PERCENT not DOLLARS. That was easy to not notice and gloss over. BE WARNED!!!! In summary. STAY AWAY FROM THESE GUYS. They are pain to deal with. Slow in responding to issues. Love to keep putting bandages on problems instead of fixing. WORST EXPERIENCE. read more

Tamara helped us immediately when were on a strict deadline of moving into a new property. She's very friendly and thorough, ready and willing to answer any and all questions. So grateful for her and the rest of her team. Thank you God Bless. read more

The HOA have unilaterally implemented what they are calling a "paint project" compellingly residents to pay $1850 out of pocket each with the threat of receiving violations and fines if we don't comply. I see absolutely nothing wrong with the appearance of the buildings. Furthermore, this clearly wasn't thought out by them. In my case one of the units in my triplex is vacant and the HOA refuses to provide the owner's contact info so I can coordinate payment with them. I am not even certain the HOA is authorized to demand the painting. I believe that they are overstepping their authority. read more

If 0 stars was an option that's what Nicklin would get! They were left in charge of my parent's property for 14 years while they left to take care of their own elderly parents, and they came back to a destroyed house, full of animal urine, hair, mold, leaks, broken exterior stucco, a ton of HOA violations and more. Nicklin neglected the house and only reimbursed the $2300 tenant deposit. Absolutely criminal!!!! read more

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When I moved out, I was unfairly charged for damages and items that were already in poor condition or missing when I moved in, despite having photo evidence to prove otherwise. Communication was slow and unhelpful, and there was no attempt to resolve the situation fairly. In my opinion, Nicklin Property is poorly managed, and tenants are not treated with respect or honesty. I strongly suggest looking elsewhere. Nicklin Property is unfair and unprofessional -- avoid renting here. Dean is also very rude and raised his voice at me. Very unprofessional and made me feel uncomfortable. Beware of this property and greedy landlords!!! You're better off renting elsewhere. read more

Worse Management Company ever! If you have a problem you can't even talk to someone. Leave a message and we'll get back to you! They take your money and leave you hanging! read more

Great customer service and flexability. Very good at fixing problems or issues and working out any problems you have.

I would like to acknowledge Armando from Nicklin property for an excellent annual inspection last week. He was very flexible with our meeting time and tried to accommodate my work schedule to arrange a time that would work for both of us. I was also very impressed with his attention to detail and professional demeanor. He was very friendly and able to answer all my questions. He was also efficient and extremely valuable because he helped me resolve my situation regarding my clogged sinks in the bathrooms. He went above and beyond. He knew exactly what was causing the problems and fixed them himself in a few minutes when the previous maintenance employees did not get to the root of the issue and did not remedy the problem. Thanks so much Armando! read more

I just moved out of a Nicklin Property after for 4 years. When I first moved in the dishwasher was so disgusting it had to be replaced. - they then charged me for the dishwasher not being clean enough when I left, which is wild. The hot tub never worked, when I wrote about it they assured me it works just fine (gaslight much?). When I had a maintenance request, I had to follow up several times sometimes for weeks or would randomly get a knock at the door without anyone letting me know what has been scheduled. There was a dead rat in the pool once that I wrote about and got no response so I had to get it out myself. I got my deposit back yesterday and saw that I was charged for a number of things that were exactly how they were when I moved in, like a broken air vent, and the tray that the washing machine sits on being dirty, You can be a perfect tenant and they'll still charge you for stuff when you leave. No matter how polite you are they will barely help you at all - the bare minimum is all I ever got and I'm very happy to have moved away. I posted a few photos of what the place looked like when I left so you can see that it was a great tenant and was still charged for ridiculous things as a single mother who just made an out-of-state move with her baby all by herself. This company is not your friend and will rob you anyway they can. read more

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I hate that I just signed a second year with this company. It started off rocky with several ac issues, appliance and plumbing. The rental appeared to have be vacant for a while, an inspection should have been done before tenants move in, but after the first few months we were finally settled. Fast forward Now I have another appliance issue. I submited the service request on Sunday, no response. Submited another request and called on Wednesday. Patty informed me she forgot about my request that she had urgent ac issues taking priority over my request. This was 70 hours past the original request. I requested to speak with her manager Shannon, also the property manager, she is always on lunch or away. Has never returned a call/message or email after signing. Im sure the owner would be disappointed. Be warned if you are an owner, they do not care about your property or tenants, I advise you take your investment somewhere else. read more

This Managment company is the worst. They gave false information to the company that was verifying my rental history and because of them I was denied. My ex rented one of their properties, not me. I am not listed anywhere on the rental agreement nor did I do any business with this company. So how would I be responsible for any balance and or eviction. Why haven't they gone after my ex? They have never even called me once smh. read more

Sydney -maintenance supervisor!!! So very helpful!! Anything we need she gets right on it! We are very pleased with her & the entire Nicklin crew!!! read more

First time renting and the worst expérience ever ! They made me wait for 3 weeks just to decline my aplication and the website is a nightmare i had to send my information twice .. very bad comunication .. i am glad that i am not renting with them.. read more

Renting here a Nevada Ranch, this people can make your live a nightmare, they have business with a tow company call titan towing (1star company like them) and they are always trying to make money with your cars. They look for excuses to tow you car and charge insane prices for the towing and make your day a nightmare waiting there at that horrible company. My advice move to a place where this people are not around, they don't care at all about costumer service like the 1 star towing company that they use for business read more

Absolute worst management company to deal with. I've lived a property managed by Nicklin for a few years and they don't do ANYTHING to help their residents. Our PM, "Lorraine" does absolutely nothing and is unwilling to help in any way. My complex (Antigua) is run like the "Wild West" of complexes as nothing is enforced. I wouldn't recommend these guys to my worst enemy. read more

I rented with Nicklin for 5 years. Their online portal for renters is good. You can log in, see your bill, and pay it. You can even set up auto debits and pay with your bank account or a credit card. It was very easy to use. If there is a problem and you needed maintenance, they have an online portal that is easy to use. I was contacted by the contracted company usually the same day to schedule the repair. I never had to wait more than a few days. The companies they contract with are great. They have yearly inspections and then you will have the opportunity to sign a new lease for another year and the new rates are given at that time. I was a renter before they had an online maintenance request portal, so I had to call or email in my requests. Their response rate was slow and sometimes I would go days without hearing anything. It was very hard to reach anyone by phone. My recommendation is that I'd like to see them improve their response and follow through. I would put in a request and would never hear from Nicklin. Instead, I'd just get a random call from a person (the contracted company) stating they received a request. I would have appreciated if the staff at Nicklin would have followed up and said "we received your request, blank blank company will be contacting you to repair it soon. If you don't hear from them by blank say, call us back." Upon move out, I was charged for lightbulbs that were burnt out, that were burnt out when I moved in, which I did not think was fair. Also, I had the tile professionally cleaned and cleaned it myself. I was charged ~$300 because it was "more than normal wear and tear." I had move in photos, and the floor looked exactly the same as when I moved out. I met with the new renters, and Nicklin did not paint the walls between tenants and the floors looked the same as when I left them. I did contact Nicklin about the floor charge and the bulbs, I received a response from one person and was told it was forwarded to another person. I never heard back from that second person. Overall, there are positives and negatives. I think their largest opportunity is follow through and communication. read more

I have a property in Las Vegas, & was having some issues from the above unit. Sydney quickly reached out, asked questions, communicated effectively in resolving the matter in a professional way. Before and after pictured were sent to keep me updated. They have been managing my property for a few years and I have never experienced any problems with them. read more

I'm the homeowner. They overcharged me in maintenance fees, respond to my emails late, put invoices in 5 months late and then take it from my distribution, never processed a refund that was confirmed to be owed to me from June, and expect me to happily keep paying them? Save the trouble, find another management Company. read more

As warned by other Yelpers here, Nicklin is trying to withhold an unreasonably large chunk of our security deposit upon move out. After 5.5 years at our location without ever being late on rent, Nicklin is attempting to withhold $645 from our security deposit for a "general cleaning" "landscaping," and some light bulbs. It is both shocking and insulting. My wife and I spent multiple days deep cleaning the property and left it in unquestionably better condition than we found it. They refused to entertain any discourse about their justification and instead handed us some low resolution images claiming the blinds were dirty. Little do they know some of the blinds they are claiming were "dirty" were replaced just a few days before move out. It is impossible to know what they are really using to justify these egregious expenses as they will not answer questions or provide a truly itemized bill. It is negligent at best and a clear failure to fulfill their obligations upon move out. Based on their unwillingness to answer simple questions about the security deposit deductions, I anticipate this will take some time to straighten out. I will again update once we have a resolution. read more

Very poor costumer service for the overpriced service they provide. Hardest time contacting the person in charge of service when we were at the house for 2 months already and the power outlets never worked. Got a phone call back saying. We need to check if the owner wants to pay for it!!!! ARE YOU KIDDING ME?!?!?! No CHRISTMAS lights for us this year cause of no power. Just to be clear we never broke anything in the house and the walk thru when we got the keys was obsolete, totally pointless to waste our time like that. Last thing, let's not forget how rude they are on the phone. Merry Xmas Nicklin Management read more

Absolutely terrible. Fined me $2200 for a little tree outside of my front door that I removed immediately after being made aware I was in violation. They are honestly pathetic lol. I tried to dispute the fine and see if they'd work with me and they told me they'd put a lien on my home if I didn't pay up. Meanwhile in my neighborhood there's dog shit everywhere. Bad ass kids running around throwing rocks at the pool with no parents around while security sits there watching anime on his phone. The gate is always broken, the one gate hasn't had a keypad that works in 4+ years. read more

Nicklin Property mgt has been attempting to bully me into paying them rent when it's a pandemic. They also, refuse replace my faulty water heater. They've done all they can do and it still doesn't work properly. Now I get fictitious eviction orders. Come fix my mold issue from the month long water leak!! It's a pandemic y'all are BULLYS!! read more

Nicklin Property Management - Today Dec 27, 2020 this was placed on my door. - Property Management Near Me - Henderson, Nevada

I just wanted to say that Steven in maintenance was so helpful and supportive when it came time for me to move out. He listened and worked with me to make a difficult transition easier. Thanks Steven, I appreciate all that you did for me. read more

Thieves.. I lived for 3 years before I moved out. They took off $95 for cheap blinds that was already bent and charged me $95. Also charged $120 for cleaning outside spa I never used. I used all their vendors to clean the house and carpet. Landscape was done upto a week before move out. When I moved in, I specifically asked Maria about not using the spa. When I moved in,water was already rotting because it smelled like sulfur. They are the one who should have it cleaned before I moved in.. The funny thing is she did not even know that there was a spa. She then told me to just empty it and keep it covered. I did that. I also told them when I turned in keys. They said don't worry about it. I get my check and they deducted $120 for spa. Keep that $120 and $95. I think you people need that money more than I do. read more

Nicklin was the Best property management company I have had the experience of working with. Ignore the negative reviews. If you left the home in the same condition you rented it in, then that is reflected in your deposit return. Hillary Meeker was a fantastic leasing agent and I would recommend anyone to rent with her and Nicklin! Will miss their prompt and professional landlord style! read more

Nicklin Property Management is the worst company in Las Vegas. Property Managers Never return phone calls or emails. When I gave my property key to Manager Maria Hale, She did not go there right away, I had water pipe leaks, After one week, she found out. and she does not follow my instruction, costing me $27,000.00 in damages. and when they receive bills from Vendors, she does not even send them to me until One months later, The vendor calls me directly, and asks me why I do not pay the bill. This Manager is so lazy, that she does not even want to forward the bill. I canceled my management contract immediately, I had to send letters three times to the owner, managers,and accountants, and No one return my emails. They do not care about customers service customers, no integrity. DO NOT EVER use them. If you already have contracts with them, cancel immediately. transfer to another company who cares about you! read more

a parking Prison . They will ignore AB 303 and send you a hearing notice even if your not parked illegally. Avoid this area if your hardworking and don't have the time for hearings and fines . It's a nightmare. read more

Renter beware. Do not expect a clean apartment. Furnished condo was extremely dirty with appliances that didn't function properly (including dishwasher and refrigerator). Showers were clogged with hair. Mattresses were stained and smoky. Roberta (in charge of unit maintenance)will blame you for anything wrong in the unit even if the defects were noted in the move in inspection and demand money to repair problems. Most of the lights burned out after a few days of moving in. read more

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After 10 yrs having Nicklin Property Management manage my rental property I had to say good bye. No communication, don't return your calls anymore. Don't follow up and your concerns, and they dropped the ball on a very important request I had resulting in a loss of substantial revenue. Sorry Nicklin you used to be good, I do t know what happened but someone is not managing your employees properly. read more

I 've been a client of them for a long time and I thought it was good until I started pay attention, what I saw I did not like it. They are very expensive, do not answer you when you need them, do not do their job well ( renew the lease , they just FORGOT ) and to return a money they own me it is more than 3 months and nothing, in other words, stay away, if I could give zero stars I would ! read more

I'm was in need of a gate clicker to get in and out of the gate in the community I live. Nicklin told me they only accept check or money orders. Also, I had to come pick it up. They're located 25 miles from my house. Seems pretty ignorant a management company still runs like it's the 1960's and can't package a clicker and send it via mail. Trash. SMH read more

Terrible. They sold us on signing up by saying our beautiful home in a guard gated community would probably rent in a week, for a very high rate. Two months later, not even a nibble, I kept reducing the rent asking price even below mortgage payment. VERY bad communication, never heard from them unless I reached out several times. The WORST is my home mysteriously developed a MAJOR water leak the minute they took possession. I contacted them more than a dozen times and they visited the house several times claiming there was no leak. My neighbor kept sending me videos of my flooded yard. They finally got a plumber out there and "FIXED" the problem, but I ended up with an $1100.00 water bill! I'd finally had enough and sold the home and in essence fired Nicklin. Unfortunately my miserable experience with them didn't end there. My next water bill was $750.00!! The plumbers had NOT fixed the issue and supposedly installed a "bad" valve. After complaining they seemed to think that the fact they got the plumbers BACK out there to ACTUALLY fix the problem was all they were responsible for. I asked for Nicklin and/or plumbers to cover the cost of the the second bill, and they refused saying "they could not have known". After dozens of emails...??? In fairness, I was recommended to Nicklin by an awesome real estate agent. It seems if you are a major real estate player they will provide actual service, but if you are a lone homeowner expect NO customer service, effort, or accountability or ethical treatment. read more

I don't recommend Nicklin Property Management. Based on my personal opinion, they are foxes: selfish and focused on their own pocketbooks. They will collect on rent so that they get paid their "management" fee, but don't expect them to do other equally important elements of property management, and they will sell you a bag of excuses and blame. Avoid at all cost. Save yourself the pain and heartache. read more