Recently needed to re shoe my car they were able to order my tires for a good price and install…read morethem they were as fast as you would want .they can only go so fast .the thing they have no control of how many people just beat you to the punch.get in line! The only negative is. i have a set of rays on my supra. and when they took off the old weights. they left the sticky back on the rims. looked hideous took some elbow grease .but it comes off. would of been nice of em. considering I just put 1800 dollars of rubber on my car .other than that all is well so far.

I've been going to Discount Tire for over 20 years, so I'm not just some random customer--I'm going…read moreto be honest and fair. This was my first day off in multiple weeks, and I scheduled this ahead of time. I called and explained my situation to Tom before coming in, but when I got there, he was on lunch, so I had to start all over and re-explain everything--which was frustrating right off the bat. Honestly, this was one of the most annoying experiences I've had--at least in the beginning. My interaction with Race Valentin didn't go well at first. There was a lot of back and forth, details getting mixed up (he even thought my car was a 2013 instead of a 2023), and I didn't feel like I was being heard. I was already short on time, and by that point I was close to tears. BUT--this is where they turned it around. They filled up my tires, completed the rotation (which is what I originally came in for), and then went above and beyond. They found that a previous mechanic had installed a cheap knockoff sensor. Instead of just telling me and sending me on my way, they replaced TWO sensors, fixed the issue, and even handled my windshield wiper--all at no cost to me. By the time I left, everything was working exactly how it should. So yes--rough start, but strong finish. If anything, communication upfront (especially at the management level) could really be improved. But they made it right, and that goes a long way. I even called back after I got home to let them know everything was working perfectly--because that part matters too.

Got a quote on 4 used tires, one was damaged so they told me to come back the following day having…read morepaid for all 4. Come back, don't seem to recognize me or the vehicle. Tell them why I'm there, told to come back in 2 MORE DAYS. Told it would be here first thing. Arrive on arranged day, remind him of our conversation. Guy leaves, brings another guy I've never seen that tells me it is for mid day and that I'm wrong about all the previous promises made. What a bunch of clowns. Got a refund for the missing tire now I'm on mismatched tires. Thanks for nothing you bunch of losers.

Dismounted and mounted two new tires on my wheels. Only paid $40.00! Great job! Got right in and…read moreout, no waiting and friendly gentleman!

My car died across the street, so AAA helped me limp over to Les Schwab to see if they could help…read more They tried to jump my battery and ended up accurately diagnosing that the alternator was the problem, and did not charge me for the assessment since they don't repair alternator issues. Really appreciated their help during a difficult time!

I had an appt scheduled for at least 2 weeks to have CV joint replaced and alignment done. Upon…read moredrop off, no mention was made they didn't have the part needed for the repair, I was made aware only after I left. My options were to wait a few hours for the part to be delivered or reschedule. Total lack of planning for advanced scheduled service. No offer was made to make it right, so I will take my business elsewhere.

My husband and two dogs and I had arrived in the area for a few days away. We woke up on the first…read moremorning to find a screw in our tire, which had leaked a lot of air. Fortunately we had an electronic tire pump, so we were able to get to a tire place. I picked Gary's based on reviews and location. I was beyond impressed! They were friendly as heck and had our car in and out in about 25 minutes. We just took the dogs and walked over to a nearby coffee shop and had some coffee. We walked back and the car was done! And it was a good job--we went on to check out many places from Evergreen State to Point Defiance in Tacoma, feeling safe and secure the whole time. We are back home and all is dandy. I HIGHLY recommend Gary's for personal, friendly, and FAST work. Now I need to make those cookies I promised them...and send them! Oh--and there was no charge! Hence the promise of homemade shortbread cookies!

If you need any work done on your car or are having any issues with your tires, come here! The…read morestaff are all extremely helpful, knowledgeable, friendly, and most importantly, they listen to you! The prices are fantastic! I went in with a nail in my tire, and they repaired it within 30 minutes. I was originally quoted $30, but when I tried to pay, I was waved away. A big fear with auto repair places is that they will try to take advantage of you with unnecessary repairs, hidden fees, or overcharging services, especially for women. That is NOT the case for this place! I will absolutely be coming back for any and all service my car will need in the future, and when it is time to replace my tires, I'll be back here as well!

Always amazing and quick service i will always come back here. Convenient and easy. Thank you so…read moremuch.

They told my fiance just gor balancing and discounting for $60-$80 great. They grabbed the tires at…read moreour house and came back, and they changed their price 30 minutes later. They now said it was $140 told us $60 every 2. Last time I went to school, 6x2 is 12..so that would make it $120. We asked if they would take $120 then. They said yes but without balancing. These guys change prices to fit their wants at any givin time. (Not to mention. Can't do math)

I bought some new tail lights for my truck. The product has been updated a bit since the…read moreinstructions were printed which gave me some hassles with the install. I called Andy on the phone and ended up finishing the install in the parking lot with his advice and wrapped everything up. Not too many businesses put service at the forefront of their business but at Andy's they sure proved it today.

Asked about a regear and front locker for 3rd gen Tacoma, took my info said he would call with a…read morequote and then blew me off. Went back 2 weeks later same exact result. Went to Mule Expedition Outfitters 5 STARS

Always a pleasure getting my car serviced at Hawks Prairie…read more Staff is friendly and professional and car was completed quickly. Thanks, Gary

Once i decided i would fix my car at another shop because they quoted me $2100 for a $200 problem,…read morethey were extremely rude to me. Threw my keys down onto the counter at me, didnt put my lugnut covers back on after they told me it was all put together, tried to get me to pay for an inspection that was not on my origional quote because i wasnt having them fix it. Overall very rude, dismissive, scammers. If i could give 0 stars i would. Worst mechanic experience ive ever had.

I absolutely recommend Courtesy Auto Service for your vehicle repairs! I have consistently brought…read moreboth of ours here for 3+ years and have NO complaints. The manager knows me by name and vehicle now, and I'm always getting wonderful service (and to clarify, I got great service the first time I was here too). We have a BMW 3 series and a Ram 1500. Some of the most things we've had their team service are oil changes, tires, headlights, air conditioning, electrical, alignment, and more (just can't remember it all). I feel they've always offered their work at a reasonable price and it's a good value for the work. One of the things the manager has started doing during the last year is to text me a service summary report before completing the work. That way I can read it at my pace and think through it beforehand. Then I call, get an explanation from them, and give them the thumbs up or down (for the record, I've Never told them no). Give them a call the next time you need work done on your vehicle. They'll be honest. Work hard. And make sure you're happy. I always have been!

The service requested was the service delivered. The quality of the parts and service were gold…read morestandard. The value was what I love most.

Bryan's Auto is the best. The dealership misdiagnosed the problem with my car and I would have…read morebeen out literally thousands of dollars if I had them try to fix my car. I took it to Bryan's for a second opinion and they found the actual problem and fixed it for fraction of the cost. Bryan's has a new lifelong customer.

Great experience and nice staff. They have a shuttle, and since I was traveling and had a full car…read morethey made it clear that if I ever needed anything they could get me access. Would 100% recommend.

I have yet to have a bad experience at this location. Every single time I stop in, no matter the…read morereason, the staff is friendly, helpful, and welcoming, which sadly isn't something you see everywhere anymore. And let's talk about pricing. Unless you're doing the work yourself, when it comes to maintenance beyond basic oil changes, their prices are some of the most reasonable I've come across. The employee helping me was even surprised at how low the quote was that I received for upcoming maintenance, which honestly says a lot. Good service, fair pricing, and people who actually treat you like a valued customer. Thank you for always making my visits easy and pleasant. The Lacey location is clearly doing something right. Highly recommend.

The staff was great! Took care of my car and were polite and professional. Didn't have a long wait…read morefor service.