Thursday, April 2, 2026 - Very pleased as always, with their efficiency and pleasant demeanor, while they changed the oil, actually added to it. Everything else was checked including the filter inside the glove compartment. As long as my 2012 Subaru Outback holds up - getting close to 100,00o miles - I will go there! read more

Thursday, January 15, 2026 I got Dirt spots on my vehicle from somebody that was pressure washing

Had to wait for my oil filter to be delivered because they were out. Mmmmmmmmmmmmmmmmmm read more

I stopped by JIffy Lube to have coolant added to my radiator. The hose was not working. I went ahead and had my oil changed and a new cabin filter installed. It was quick and easy. The service was fast and friendly. read more

Amazing staff! I believe the gentleman's name was Ramirez, and the gentleman helping him were extremely kind and helpful. Great quick stop and perfect experience. Highly recommend this location! read more

Started out great are usually always go to Jiffy Lube throughout the US and I'm usually very happy. I'm very vigilant person and I watched the guy put 5w30 in my truck when it takes and I paid for full synthetic platinum 5W 20. I didn't say anything because it's my beater work truck. I would be pissed if it was my personal. I recommend you watch them closely. I don't know if something they do is a scam or they were just busy at the time but very unacceptable and they should do better. Upper Bay was Nicholas who put the oil in. The Lead at the time was Darby read more

Jiffy Lube - Shows what i paid for and who was upper bay and and lead at the time. Not cool guys do better - Oil Change Stations Near Me - Lacey, Washington

I'd have given this place 5 stars but they were severely understaffed. I waited 50 minutes for service but NOT because Eddie and Amy were slow; Amy did inform me it would be a bit of a wait because there was only 2 of them on staff, which I appreciated. They also found a crack in my washer fluid tank (the most recent mechanic before didn't even notice). Lastly, let it be known that these two were moving with purpose AND maintaining a good attitude despite being drenched in sweat because of the heat (80+ degrees). Someone give them a raise! read more

The service was expedient. The workers were very knowledgeable and professional. Eddie, who helped me, made sure I understood all of the policies and even made sure to remind me of how to reset my oil change alert. read more

Do you need a oil change soon or now... Do you want great customer service... Do you want to stay in your own car for an oil change and let the boys do the rest... I'll tell ya that the best working knowledge person in here is the female but all are very professional and courteous... I'm just sayin' Best Jiffy Lube in the area. I will be coming back and recommend this place. Outstanding job yo!!! read more

They talked my friend into a $125 oil change!! Shame on them! She's a young driver and didn't realize they were cheating her. Don't ever go there! read more

This Jiffy Lube is awesome! The guys are quick, efficient and friendly. They keep my old car maintained and let me know what I might need without pushing their product on me. Kudos to Jake and Austin! read more

Prompt, competent, good value, guarantees. This place delivered. I lucked into finding it. I will be back regularly.

Thank you guys for the awesome customer service! Shoutout to Aaron, Austin H., Austin S. and Jake. Will return for future oil changes

Justin was amazing!! My mom went here earlier in the day to get our car checked out, and Justin was so helpful, and explained everything so well even my mom could understand lol I highly recommend coming here for anything !! Thank you Justin !! read more

I pulled into Jiffy Lube on 6/4/18 on my way to Cannon Beach. I needed an oil change since mine was past due. Everything seemed great, $100 later and I was on my way. About two days later, my car is telling me that I need to shut my car off and check my oil. I had to drive 15 minutes to another town to put some oil in my car as it was showing it was extremely low. Put about 2 qt. in and continued the drive back home. We had to make another stop at a different gas station roughly 60? Miles later because my car was alerting me YET AGAIN that I needed oil. I then discovered that my car was suddenly leaking oil at an alarming rate. Literally faster than I could put it in. Not much I could do other than continue driving it and stopping every now and then for oil as I was still in North Oregon. Made it back to South Seattle (now filled with four total qt. of oil since the start of the morning) and as I was pulling down my street, it alerted me again. Filled it with another qt. And ran some errands. Had my dad check it and it appeared that my filter wasnt put on properly so everything we put in was just falling out. So in total, we had to put in about 7 qt. of oil. I took it to my local Jiffy Lube and explained the situation. The manager took a look at it, told me that the filter wasnt on properly and a gasket (?) was put on upside down. He gave the other location a call and that was that. You'd think for $100 for an oil change I could get some proper work done, but based on the reviews.... obviously this location was a mistake. Not happy at all and I feel like a refund should be issued to me, or at least compensation for all the oil that had to be purchased since this was entirely their fault. read more

PUBLIC SERVICE ANNOUNCEMENT avoid on Pacific Ave at all costs. Today our daughter (who has never been there) was totally up sold into the most expensive oil change they have. Was she told there was a coupon she could download? Nope. Did they even vacuum the car? Nope. Called the store and their only response was "we told her the options. She chose it." Asked if she was told to do the most expensive. Was told "it was recommended". What a crock. $125 for an oil change. We will NEVER send another nickel their way. read more

I like Jiffy Lube, but the constant upsell attempts gets annoying. Yes, they greet you right away. Yes, they are jiffy. Yes, they vacuum the car. yes, they do a great job. Stop the upsells and five stars are yours. read more

Thank you for taking care of my car and keeping me safe. I came in for an oil change and you were able to fix my lights. You were very professional and kind about it as well. Thank you! read more

Jiffy Lube - Oil Change Stations Near Me - Lacey, Washington

This was the 2nd time I've been here. The service has been very good both times. They advertise that they'll match any competitor's coupon so I brought in a coupon for an oil change for $14.99. When the total was $26.21, I was told that their policy is to charge extra for any more than 5 quarts. If I had known ahead of time, I would have gone to the place that issued the coupon. read more

Love this place, best service ever, that's why my company comes here, Geoff, cody and jacky, rock

Wow! I had a great experience here. In and out in under 30 minutes, on a Saturday afternoon. The person that helped me was courteous and respectful and did not try to sell me anything, which was great. They also do military discount, which saved me a lot of money because post-holiday bank accounts are not so sexy :( Will definitely come back when I need to read more

Minimal wait on a Sunday morning . They were super efficient and guys were friendly and easy to talk to

Worst service ever. I thought I would pop in, since I was in the neighborhood, and an hour later I was getting treated rudely because "MY car broke THEIR tool", and they had to leave to go get a new one. Not to mention they brought me my oil cap saying it was broken, and I needed to go buy one across the street. I will never go back to this place! Edit: After being contacted by the manager, I am willing to revise my rating to 3 stars. I hope that after this incident things will improve. read more

I'm just so appreciative of these guys' friendliness, efficiency, and honesty! I stopped by for an oil change, got checked in right away and in under fifteen minutes they had already vacuumed by car, checked my tire pressures, car fluids, air filters, and let me know the oil was actually still good and I didn't need a change right then and there. Justin was especially nice (being that he was the one at the counter talking to me about my car and my options). I wish this was my neighborhood Jiffy Lube! read more

I had to have a brake light repaired today. Quick, efficient, and no charge! I told the assistant manager that was such a random act of kindness, as my husband had just passed away the week before. She asked if she could give me a hug, and to call her if I just needed to talk. I am definitely a fan. read more

I took my suv in for an oil change and they forgot to put my oil cap back on I noticed it a couple days later and had lost 3 quarts of oil I took it back in and they put a new oil cap on and told me it would be fine a about three weeks later it started acting up I called them and they told me to bring it up on my way it lost all compression and could not get it over 40 miles an hour when I called them back they told me to tow it to them at my cost and that they changed the oil three weeks ago so it was not there problem there district manager was going to call me but never did so now Im going to have to go to small claims court to fix this I will never go near that place it's true you get what you pay for. read more

Really friendly staff and quick service! Justin was the person who mainly assisted me and did a great job! I came in on a Thursday morning and all the staff greeted me and helped me understand what maintenance on my car needed to be done. They didn't up charge me or try to push more services, instead they provided me great insight on how I can save money and make my oil change last longer. read more

They spent a great amount of time on the vehicle in front of mine. A team of 6 people spent about 20-30 minutes doing everything to it. I was outside at the next bay which was empty, but ignored until they were done with it. When they pulled it out of the bay, 3 tech spent another 5-10 minutes washing the outside of each window. I thought this was great. meh I let them upsell me a couple air filters which needed to be changed. No deals there either. When I was done, I paid and went to my car. The floors and seats were still untouched and nobody spent extra time washing MY windows. I checked the receipt and it showed that both carpets and windows were "completed". I hope they at least changed the oil. read more

Robert, Danny and Justin really helped me out today. Exceptional customer service! These guys took the time to answer my (many) questions and helped solve my vehicles issue. Thank you again! read more

Best oil change ever. Went to this location just for a routine check up. Left with great customer service and other things professionally done. Wonder at explaining what needs to be done now and what can wait. Way better then going to Olympia speedy lube and their prices. Definitely would recommend coming here. read more

I drove my van into the bay. I got to stay in the van. They all freaking rocked! It was a hoot the whole time. We were all laughing and having a great time, while getting an oil change! Having a new mini van, or swag wagon, I need to run synthetic oil so the change cost me about 75 bones and I thought 45 hurt. They forgot to reset my change oil light, so when I get back from my little road trip I came back in, they dropped what they were doing, and showed me how to do it. Indeed they do rock the house. Favorite place to get my oil changed HAHAHAHA! read more

Horrible experience today - we were waiting in line for over an hour with no other cars in front of us. The team lead was Allen B. They didn't communicate at all throughout the whole time we were waiting and were not friendly or clear with instructions even when we did finally get in. Even the workers below seemed to be really frustrated with whatever was going on. Won't be coming back to this location. read more

I went in for an oil change. I checked out and when I got into my car it smelled like GARBAGE I thought maybe I was near a dumpster Or maybe the guy smelled weird who knows I continued my drive WRONG They didn't put garbage in my car instead they left my oil cap off the top of the oil thing (I'm no mechanic and don't know the terms) Therefore my car literally EXPLODED in the middle of the road 3 miles away. The GARBAGE SMELL WAS OIL Jonathan with jiffy lube was super sweet and nice when I called and explained what happened he apologized and said not to worry they would pay for a tow, any repairs, a rental, everything and he was on his way (sweet right) After speaking with his higher ups THEY AREN'T PAYING FOR ANYTHING. They broke my new car and I am now paying for it!!! Nice Jiffy Lube stay classy read more

Decent, courteous service for an excellent price. I'm here because the Firestones in Oly either have bad Yelp reviews or I got ignored when I walked in. I'm going to come back because the service to my car is excellent. read more

Jiffy Lube - Oil Change Stations Near Me - Lacey, Washington

I think only one tech is qualified to change oil, only one person ahead of me and two bays one of which isn't being used!

I had my oil changed in Vancouver, WA and didn't realize until I reached Lacey that the other company didn't put my car back together correctly. I was dragging the protector underneath my car for over 100 miles. The guys at Jiffy Lube attached it the best they could so that I could make it back home. I really appreciated their willingness to fix another companies mistake! My daughter is going to school in Lacey and I will make sure she goes her for her oil changes! read more

I took my Toyota to Jiffy Lube to get an oil change (synthetic oil). As far as I know the oil change went fine. My bad experience started when they brought me my cabin filter to show me how dirty it was. Like always, I said my husband would change the filters (it is very quick and easy and costs a lot less. I texted my husband to let him know we need to change both the air filter and the cabin filter. That night my husband tried to open the glove box and there was obviously something wrong with it. He got online to find out what was going on. The staff at Jiffy Lube obviously didn't know how to put the glove box back in and tried to use brute force. In doing so, they bent one of the connectors. My husband was able to get it open. He then tried to remove the cabin filter. The cabin filter was difficult to remove. After getting a flashlight my husband was appalled to see that the cabin filter had been crammed in, in the wrong direction. The cabin filter was bent all out of shape. My husband was able to remove the cabin filter and replaced it, putting it in the correct direction. Thankfully my husband used to be an aircraft mechanic and was able to figure out what was wrong and fixed it. I don't know how much time he spent replacing the incorrectly installed cabin filter (the old filter) but he also spent quite a bit of time straightening the connector on the glove box so it would open correctly. Lesson learned. Jiffy Lube knows how to change the oil...that is it. If I every go back it will be with the clear instructions to NOT check the cabin filter. It also raises the question, did they do anything else that we don't know about? read more

I guess I never really thought an oil change shop would have such amazing service that I would feel compelled to review....but here I am! I was helped by a lady and gent who treated me like I was doing business with friends. They opened doors for me, were friendly, offered coffee....AND gave me an efficient oil change! The team at this location clearly work well together and enjoy working together...they seem to have fun, but are the ultimate professionals as well. I left seriously cheerful after my oil change, and who can say that?! read more

Customer service was good. The associate printed out a paper and showed me the status of my truck. He also gave me a military discount when he saw my pc on the dashboard. The actual oil change itself was also pretty quick. One thing I did not like about the place was that there was no door to the lobby so we were all cold, sitting there waiting for our vehicles. read more

I thought that I needed a low beam headlight build replaced in my Honda Accord. Turns out the service person found with a slight adjustment, that it was just not attached properly! I offered to pay but they did the honorable thing and declined my offer. You should consider supporting this Business, they conduct business honorably. read more