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    Nicks Home Repair

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Nicks Home Repair

    Kitchen remodeling

    Remodeling

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    8 years ago

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    United Masonry Contractors - Concrete cracks, no bonding, lifting

    United Masonry Contractors

    (2 reviews)

    I had to have a commercial space, which had an uneven concrete floor, skimmed to create a smooth…read moresurface for flooring that is to be installed on top. The owner of this concrete company (Ryan) was quick to respond and provide an estimate, and he guaranteed that I would love the end result. He spent one day chipping and cleaning the area, and the next day pouring the concrete (side note- I understand that it's legal, but it was very unsettling that he showed up on the second day wreaking of weed. Perhaps he didn't think I would notice or maybe he just didn't care, but it raised an eyebrow as he was there to do a professional job). According to him, the truck that he had arranged to come and pour, had concrete with some sort of stones mixed in that he did not plan on. So he spent time plucking stones out. I'm not sure why he didn't just contact the company he arranged the truck with and get the right material delivered (I was not aware of any of this until after the fact). By the end of that day, the floor looked beautiful, as it was still wet, and I paid promptly. Within a few days, there were cracks throughout. By the two week mark, the floor was so badly cracked that it was lifting EVERYWHERE and hollow underneath all of these areas. I immediately contacted him to come and correct this problem. He arrived a few days later. He did not pull up areas that were cracked and starting to crumble (these areas literally moved under our feet), he just poured concrete over them. Before it was even dried, the cracks were coming through. I asked him if he used a bonding agent as my contractor stated it did not look as if any was used. And the owner stated that he 'never really thought a bonding agent worked that good anyways'. Over the next few days, I had two flooring professionals and three contractors at the location, all telling me that the entire floor had to be chipped up and redone as it was already coming apart and would not withstand flooring being put on top of it. Additionally, every single one of them states that a bonding agent was clearly not used. It would be one thing if there were a few cracks here or there, but literally, the entire floor is pulling up and cracking, showing that there weren't just a few spots missed. There was just no bonding agent applied to begin with. Another mystery that the flooring specialists as well as the contractors couldn't quite put their finger on, was that no one could really confirm what material was actually used. Though I was told this job would be done with a self-leveling concrete, they do not feel this was the case. They honestly couldn't tell if it was mortar or stucco or whatever might've been left over in the truck. But it did not have the finish or coloring that it should've. I contacted the owner yet again and told him all of this, and that I wanted and deserved a refund as he did not provide the service he guaranteed. However, this time he did not respond. Some cracking here and there over years of use is to be expected, but the entire floor is in worse condition than before he did anything to it. A refund is absolutely necessary as I cannot salvage any of this and I have to pay to have it pulled up, cleaned, and done over. But without any response from him, now I have to take other steps. This was, and continues to be, an absolutely horrible experience and I hope no one else has to go through something like this.

    I needed some work done on one of my rentals. As a landlord of multiple units, I rely on the…read morerepairmen I hire to be on time, clean, professional and competent. Ryan delivered in all areas. The work was completed on time and delivered as promised. Communication was great and he was very responsive to all of my requests. I would recommend his services and I will be using his company again. Lashawn

    BH Decker, Inc

    BH Decker, Inc

    (2 reviews)

    Ben insisted we open a bank account with him to show proof of funds before the project began, this…read moreis how he was able to move money without my permission even though he showed us his contract and approval process and said he would need my authorization before moving any money out of the account. I have given him many options to make this right, but he has continued to disregard our concerns, make light of the situation, and refuse to take responsibility for the mishandling of our project which has now fallen behind a year +. He fabricated and inflated the numbers on the excavation to cover for the fact that he said he took the deposits (again without my permission) for septic and electrical materials in April 2021. He even upcharged us $1173 for electrical wire with the Change order over the summer 2021 because he said prices had gone up. When we asked him to produce these materials, after our conversation with the DEP where they confirmed that they had not spoken to him or requested he move the tank. DEP said the septic was approved in June and DEP had not been in contact with Ben since. I have screen shots of text messages where Ben stated he was going to begin digging for the septic, but DEP said they have to notify him atleast 2 days prior to work being done on the land. Even the work he did on the excavation was done incorrectly. He damaged areas we told him not to go into and he buried tree stumps even though we specifically asked him not to because that is DANGEROUS. He even destroyed a natural flowing stream we had on the property. We had to hire a new excavation company to fix all the things he messed up. BH Decker is nothing if not consistently deceitful. DO NOT WORK WITH THIS CONTRACTOR. HE WILL STEAL YOUR MONEY AND RUN.

    I want to recommend BH Decker, inc. to anyone considering any kind of home improvement. Mr. Decker…read moreimpressed me with a commendable work ethic of returning my calls promptly, providing me with a detailed estimate and finally doing the work on timely basis. The job which consisted of building a garage and other smaller jobs were done better than I accepted. In fact he was so honest as to not charge me for something that did not need to be done. I have had many experiences with past home improvements and Mr.Decker's company rates on the top of all the contractors I have hired.

    Nicks Home Repair - contractors - Updated July 2026

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