We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Ohio Basement Authority sent a most professional service representative, Nathan, to my home today…read more Nathan quickly repaired a loose gutter installed in a pipe belonging to my system, and inspected the system in my house. Everything was A-okay! He showed me photos of everything he inspected. I had never seen the inside of the pump well before, very interesting! He answered all my questions My system and backup battery passed the test! It's such a value when you get what you need from a Service Representative!

Wise Waterproofing did an amazing job with my basement! I was having trouble with two drains in my…read morebasement not working. They installed 2 new drains, waterproofed the walls of my basement and installed a battery backup sump pump. They arrived on time, worked very hard and did ALL this work in 4 days! They kept me well informed in their work, everyone was very polite and professional and did a very thorough job with their work. They even waterproofed under my stairs and under my porch where water damage had occurred. They cleaned everything up. EXCELLENT company- I was happy I found them and I would HIGHLY recommend them to anyone!!

From the owner: Akron, Ohio based basement waterproofing company providing full basement waterproofing systems,…read moresump pumps, downspouts, foundation repair, french drains & more. Contact Wise Waterproofing today for the most reliable, affordable and professional service in NE Ohio!

What a great group of people. Very prompt, very helpful. They go above and beyond what was…read moreexpected. Highly recommend.

I am very disappointed with this company. They came out for an estimate and the salesman verbally…read moretold us a lot of information at once. We needed our basement wall repaired and waterproofed. There was a large piece of information they lied about, the fact we had to figure out on our own about an electrician coming out to take off our electrical panel and putting it back. Apparently otherwise they were just going to leave the panel hanging from the ceiling. The funny thing (sad thing) is the salesman had said all of this would be taken care by their electrician. Their tune changed when we said we would go ahead and just do the wall repair until we could save up to waterproof to avoid financing. They were quick to take our almost $3000 deposit but since we were considered a "small job" we would basically be on call for the work. Not to mention we would have to have our electrician on call which, an electrician isn't always able to do nor is it fair as they have their own business and schedule to run. The owner was rude to us because we were requesting was better communication and know what was going on with a little notice. Seems like unless you have a job over $10,000 with them to do you are pretty much nothing to them as far as customer satisfaction goes. We went ahead and got another quote with very similar pricing from a reputable company and we are being treated a lot better. They set a date with us and explained everything clearly. So glad this worked out the way it did. Avoid this company if you can as there are way better out there that can do the same quality work but treat you better.

Upfront & truthful about the project, no bull and did a great job resealing our driveway. Even had…read moresome great conversation about bowling which my mother loves.

From the owner: Expert Waterproofing & Construction Services You Can Trust…read more Looking for reliable, high-quality exterior and structural solutions? We specialize in: Waterproofing & Drainage – Protect your property from water damage with proven solutions. Excavation & Foundation Repairs – Safe, efficient digging and solid foundation restoration. Concrete & Masonry Work – Durable, professional finishes built to last. Asphalt Paving & Sealcoating – Smooth, long-lasting surfaces for driveways and parking lots. Tuckpointing – Restore the strength and beauty of your brickwork. With years of hands-on experience and a commitment to craftsmanship, we deliver long-term results and peace of mind. Whether it’s a small repair or a large-scale project, we're the team to call. Contact us today for a free estimate!

Great company! Went above and beyond to make sure the job was done well and that the job was done…read moreright. They took extra care not to damage our yard and to put everything back as close as they could given all the work that needed done. Chris and his team were fantastic. Highly recommend!!

Just bought a house and Jake came out to quote me for an egress window in the basement. He caught a…read morestructural issue I wasn't aware of that. The sellers had covered with furniture when we did our inspection. He was able to give me a quote super quick and told me exactly what I needed to do to fix it. They're a little higher in price than some people, but they seemed very knowledgeable and thorough

Got an appointment the next day. It was for the estimate, but he was able to fix it the same day.read more

From the owner: Reliable Basement and Drain, a Veteran owned and operated company since 1999, has completed over…read more100,000 projects in Northeast Ohio. We service North Royalton, OH, Cleveland, OH, North Olmsted, Elyria, Amherst, Vermilion, Westlake, Huron, and the surrounding areas with Basement Waterproofing, Foundation Repair, Drain Cleaning, Plumbing, and Water Heaters. We are a One Stop Shop for all your plumbing and basement waterproofing needs. We do not hire sub-contractors, and our technicians are vetted and certified professionals. Contact us today to schedule your service or a free estimate.