I retract my previous review. None of my problems were caused by my HVAC system or Perfect Temp…read more The owner, Dave, has been very helpful and patient

Braden, our technician, was a delight and the face of an outfit that is friendly, professional and…read morevery accommodating; from the initial phone conversation to today's service call. Perfect Temp are good guys and Braden is top notch. We will continue to use them as well as recommend them to our friends and neighbors here in Candlewick.

Scammed beware my story is too long to list but watch out they will take your money and not fix…read moreanything, currently filing a police report and fraud with my bank and a claim with WU. Lets shut this place down.

They took $600 to take apart our AC and fix nothing. After a week of waiting for them to show up…read morewith a motor we called someone else. We were under the impression that the money was for fixing the AC. They ended up saying that it was just to look at the AC unit. I will tell everyone I know never to use this business.

Friendly service. Very reliable. And the price was reasonable. They do an excellent job. I would…read moretotally recommend them!!

After the furnace got balky and wouldn't run consistently, I called them and was scheduled for 1…read morehour following my call. The service technician arrived in 45 minutes. I explained the problem. He checked the programmable thermostat, then the furnace, did an electronics test and found some part malfunctioned, a solenoid, I think. He showed me the electronic test and I saw the failure register. He retrieved a new part from his truck, had it installed in less than 15 minutes, rechecked the system and performed another test and pronounced my furnace as being cured...for now. WHAT?? Yeah, he informed me this was usually the part that failed a majority of the time and based on what I briefed him on, he had a pretty good idea what the problem was. Anyway, he cleaned out the dirty furnace, buttoned it up and wrote out the bill. I paid him and he was gone - all in just under an hour....and the house was warming up. Yeaaa!

Great service and reasonable prices! Good people. AC went…read moreout and they fixed it the next day, Will call in future.

WE Co of Rockford is the only company I would ever go to for my HVAC needs. I have recommended Tom…read moreand his crew to all of my friends and family. On one of the hottest days of the year my A/C went out and Tom was there for the rescue! They were fast and efficient and cleaned up after. This is hands down the best HVAC company in the Rockford area.

Honest, prompt courteous. Explanation easily understood. Never try to oversell. Showed up on…read morea Sunday afternoon and only charged straight rate, no weekend/holiday. Ultimately replaced air conditioning unit, price very competitive, service excellent!

The cold now reminds me like many of us who have the horror of waking up in the morning with no…read moreheat and below zero temperatures last season. Then, first thing in the morning of finding a contractor that will put you on their list and maybe see you today because of all the other people in the same boat. Then thinking if they are reliable? Are they going to charge too much? That is when our family was lucky enough to find Tina and Rockton Heating. Everyone expects professionalism and to be treated right, not always the case. Provide your family with the best care and call Tina now, even to put your mind at ease with a furnace check. Don't waste your time and money with anyone that does not have your interests first. Rockton Heating & Air Conditioning is who we trust and will always recommend.

We had the company RestorX/Gitz Meier, from Freeport, Illinois come to our house and rescue us from…read morea failed sump pump. We had water damage in our basement from the hard rains in October. Basically our whole finished basement had water damage. They came out promptly with equipment too get us dried out. Over the next 10 days they finished drying out the carpet and dry wall. They treated the carpet to prevent any mold. After that they steam cleaned the carpet. Their team was always professional and respectful. We are so thankful for the great job with all aspects of the mitigation. We would strongly recommend this company! Thanks Again Joel and Kim Sharp

They do excellent work, and the workers were great to work with, but it was my observation that…read morethere was often a lack of communication between what we wanted and what we ended up with. I also recommend the following: 1. Add a penalty clause for work going past their original estimated completion date. In our case, the job took more than two months past their original completion date at great inconvenience. 2. Be very precise about everything you want, down to number of circuits, outlets, precise trim, etc. 3. Don't just discuss any extra work that might be needed, get a written estimate for your approval. They have a $55/hour charge for extra work. Ask for an exact accounting for how the $55 was allocated. Write in the contract that all extra charges that are over the original estimate must be approved *in writing*. Our final cost was almost 20% more than the original estimate.