Found this cigar lounge in a strip mall in South Jersey. Was excited to see the big humidor & this…read moreFratello cigars but the lounge is horrible and cigars are stale/ under humidified. What a disappointment! They have lots of cheapo cigars that you can buy at Cigars International-- lots of bundles -- but the 3 sticks I bought cracked, were brittle and tasted stale. It that's not bad enough, the lounge was a small office like room with 10 office chairs and 2 ashtrays sitting on a dining room table. Very uncomfortable and weird setting.

Greentree has to be my favorite cigar shop out of all that I visit... It's the first cigar shop…read morethat I ever bought from, and they have the largest stock of cigars, tobacco, and pipes that I've seen in Jersey or Philly... They have an area in the back where you can smoke if you'd like. But the lounge with the tv's, kitchen, pool tables, and card tables are for members.... Unfortunately, I wouldn't have the time to sit back there if I did want to pay for the membership... The owners are great and accomodating... They're open seven days a week also....

Me: less then 48hrs of purchasing a bad battery built by Exus $14.99 which I own many of these…read morebatteries, bought one that didn't work at all. So I come back to the store within 2 days of purchase... Manager: In so many words, if I return your money or replace that for you then WE take a hit, we lose the money... So the company Exus built a bad battery. You sold a bad battery. I came back asap to tell you that you sold me a bad battery and you're saying I have to take the hit, I lose money. If you have a no return policy, you should guarantee that you sell products that work. The 15 other smoke shops within a mile from you sell the same products but they treat their loyal customers much better.

I have always had a great experience here. They are always friendly and attentive. Im interested in…read moretrying out the hookah lounge once the pandemic is over it looks fun!