Great, secure showroom, lots of unique beautiful jewelry!!! I went to have repairs on a loose…read morediamond on my wedding ring, he suggested adding more prong to secure it better it looks great and hasn't had issues since. He did a great job actually improved it by adding additional prong. Redid some stones on my husband's ring as well. Excellent customer service!

Did a great job resizing and polishing my ring. Fast service too. Hidden gem in Planoread more

I've known them for 11 years and have done several repairs and custom pieces with them over the…read moreyears. Always a great experience. They're honest, reliable, and you can truly trust them with your jewelry. Everything was done on time and with a lot of attention to detail. If you're looking for a jeweler you can count on for repairs or custom work, this is the place. Highly recommend.

AMAZING CRAFTSMANSHIP! And fantastic rapport with customers! I cannot recommend Custom Jewelers of…read moreRichardson enough! This business is a family legacy and woman owned! I had a custom engagement ring made for my fiancé, and I felt very safe and respected by the owners and her family. A big shoutout to Julie the owner for making my vision come to life just through looking at the sketches I gave them. My fiancé's engagement ring came out even better than I imagined! Lesbian friendly! I'm calling on my local LGBTQ+ community to support these amazing jewelers and metalsmiths!

This is the only place I trust to work on my jewelry…read more First, you can get your jewelry polished here in about an hour while you shop. Want to have a Audrey Hepburn experience? Ask for Henley. Henley is my guy, he is very knowledgeable about diamonds and takes very good care of moi. Henley very impressively redesigned my 18k Gold Yakut Russian yellow miner's cut canary diamond ring to a three stone showstopper. It's truly magnificent. He also fixed my little deco white Yakut Russian diamond solitaire that kept gettin caught on everything, the prongs had wore down & needed to be fixed. Henley had the jeweler redo the prongs on it. The jeweler even came out of the service area & brought me my deco solitaire ring personally & told me how much he enjoyed working on it, as it's very rare to see Yakut Russian miner cut diamonds nowadays. Henley is the sweetest. He showers me with outrageously expensive diamonds while I'm there, showing me this & that adorning me with gorgeous super expensive canary diamond bracelets & jewels just for fun while we share a glass of champagne. What a wonderful experience this place is. What a wonderful man he is. It's Henley that makes it magical, he himself shines like a diamond and is worth his weight in gold. I would never dream of going anywhere else. I love my super special jewelry now and especially love my super special Henley. He shines bright, like a diamond. Highly highly recommend.

Had a very poor experience. I came in excited as this was my first stop to look at engagement…read morerings- I was helped by a woman, I do not recall her name. She answer the bare minimum of my questions and then I felt like I was ushered out. She didn't even offer to have me try on rings. Maybe it was because my boyfriend wasn't there and we weren't going to be buying anything that day? A terrible first experience in looking at engagement rings- would not recommend and will not be returning for further service.

Working with Lauren to create my fiancée's engagement ring was truly an incredible experience from…read morestart to finish. She helped transform a diamond from her grandmother's ring into something completely new while still preserving its sentimental value--and the result was absolutely stunning. Lauren made the entire process feel effortless. She was thoughtful, attentive, and so easy to work with every step of the way. She really took the time to understand what we were envisioning and brought it to life even better than we could have imagined. The final ring is not only beautiful, but deeply meaningful, and that's all thanks to Lauren's talent and care. I couldn't recommend her more highly to anyone looking to create something truly special.

Lauren is incredible! She helped so much with taking our ideas and narrowing it down to exactly…read morewhat we wanted. She was very detail oriented and focused on getting the finished product be exactly what we wanted at an AMAZING price. The ring was perfect and my fiancé loves it!

What a find, a very nice gentleman helped me with two watches that needed new batteries at the…read moreshop. A pleasure to chat with him as he checked them out, and I gave the watches to a deserving nephew. Take your watches here! You can't go wrong.

Came here to try and get my Movado smart watch up and running. The guy is great. He took the watch…read moreapart tested the battery told me the battery was good and I didn't need a new one. Apparently the watch might have been needing a little clean out and when he put it back together, it was running perfect like it should. I didn't have to leave it. I sat right there while he did it. The guy is great. He's got other great stuff in there. I saw a beautiful what looked to be vintage ladies watching in there. I think I have to go back and look at it again lol but he's got stuff to clean your jewelry too. I highly recommend this guy.

I've been a supporter of the Nikki Smith brand for a few years now. I've purchased rings and…read morebracelets and can report that the items have held up over time. Nikki's quality is solid, I wear my jewelry each day, even during my showers/handwashing, and it has not tarnished. Attended Nikki's 10 year anniversary celebration and it was such a sweet and thoughtful event. She gifted attendees with a gift bag of two pieces - sweet touch! Will continue to support when I want to add pieces to my collection.

This little jewelry shop is an absolute gem -- literally and figuratively. The store may be small,…read morebut the quality shines big. Their waterproof pieces are stunning, durable, and perfect for everyday wear, and the variety of permanent jewelry they offer is unmatched. You can tell they put real thought into every style they carry. The customer service is what truly sets them apart. The team makes you feel welcomed, cared for, and hyped up like you're picking out treasure. They take their time, explain everything, and make the whole experience fun and memorable. If you're looking for beautiful jewelry that lasts -- and people who make you feel special while you choose it -- this is the place.

Love the uncommon James store and customer service team and of course the products! I'll be a…read morerepeat customer forever!!!

Super cute store with some unique pieces. Prices are a little bit on the higher side but the…read morejewelry looks like its worth the prices. The inside is really cute and there is a cute flowery photo op at the back of the store. The employees were friendly and attentive.

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

Elite Jewelers exceeded my expectations! I had several items repaired and AJ did a beautiful job in…read morea very timely manner. I plan on going back and would recommend Elite Jewelers for any needs! Thanks again AJ!