My kids and I have been going here for several years. There has been some unfortunate turnover but there are some exceptional staff members ( Nora, Sam, Dr. D) that work at this facility. Sam has also worked with my kids for many years and they also ways say he is such a nice young man. I had to go in today and he was able to help me quickly and explain things very clearly. He is a great addition to this office. I appreciate him! read more

I've been coming here for a few years. Nora the hygienist has amazing skills. The few times I needed to see the dentists, they were all very compassionate and caring. Overall, the wait times aren't too bad. I have no complaints, and I'm a fairly picky RN. read more

I moved to another dentist. The male receptionist, Zack, Eric or Paul ( I forget his name) was inconsistent and sassy. He made it my last visit because the date and type of appointment was messed up and he was rude. He had an attitude that was not friendly. To add, I left a voicemail to NDC's missed call. I never received a call back. This place has low ratings for a reason. Listen! read more

I don't know what's happening at this "dental" place. If and when someone answers the phone, you almost think you called someone's house by mistake, they just say hello! The reception is so inept. The dentistry itself is not great. I don't really know who the actual DDS is. Is there more than one, who is doing the work. I'm not looking to sabotage a business but you're running it like a car repair shop. The we're waiting for the materials excuse is frightening. The tell all is when they can see you in an hour or later today, what time works for you. Do your homework, sit in the reception area for a few minutes, you will judge what's best for you. read more

Went to make a dental appointment at Niles dentists to have a tooth extraction because all my teeth are falling out and the receptionist stated that I needed to have a deep cleaning before the tooth extraction and if I didn't the dental center would no longer be able to treat me. This place is the worst place to have your teeth done. My last extraction the dentist didn't even wait for the Novocain to take effect. The dentist pulled my tooth and I was in agony. I also just wanted to get a regular teeth cleaning and the receptionist stated that I would have to have a deep cleaning before I could have a regular teeth cleaning.... This place doesn't care about you or your teeth, they just want all the money they can get from you. If you value your teeth stay far, far away from this place!!!! read more

Believe all the negative reviews. This place is atrocious. My mom went in to have her crown looked at because it was cracked. The dentist told her they would remove the crown and see if the tooth could be saved. Instead, they began to extract her tooth without discussing it with her. She stopped them as they were pulling it out (already heavily damaged her tooth) to ask what was going on and the dentist looked at her blankly saying "we're removing the tooth". My mom told them that wasn't the agreement and that she was under the impression they were removing the crown to asses the tooth's health first before proceeding with anything. My mom is a very sweet and soft spoken person and didn't know what to do in this situation and felt vulnerable with a now damaged tooth and felt forced to make a decision. They extracted her tooth and to make matters worse the incompetent dentist told her he couldn't even remove the roots and that she'd now have to go see an oral surgeon to have them removed. Just a complete disaster and disgrace to the profession. My mother isn't rich so all this has caused a major financial burden and worry. I'd give this dump a -1,000 if I could. Took every ounce of self restraint to not walk in there and give him a piece of my mind. Avoid at all costs. Looking into legal action for malpractice for lying to her and barbarically ripping out her tooth without permission. I bet the good reviews are paid for. read more

Sam was amazing. Super kind and attentive. You can tell that he cares about what he does. I don't know how much that man is getting paid but it isn't enough. read more

They have you sit for 30 minutes before an appointment (the trend the last few times) and then constantly touch you (not dental related) and make fun of you for having chips in your teeth. The receptionist says them being that late is constantly consistent. I'm going to look for another practice. read more

I'm not sure how these guys got a 4.1 review but honestly stay away from them if you care about yourself and your teeth and your time. The very first time I went there and they told me they can't do it now because they don't have the instruments to go all the way down to the root . Second timare calling recalled and then they told me that they can't do it because they still don't have the instruments. I got a call from them stating there was another Dentist who has the expertise and instruments to do my root canal procedure. I went today. Waited for the doctor for an hour and finally when I asked the receptionist she tell she told me that it's gonna take more time. For the past half an hour they have been telling me that it's going to take 2 more minutes. This place is horrible with timings and the doctors. So again, beware and not go there. Try to find somebody else who takes Medicaid because this company is very incompetent. read more

Office Experience is HORRIBLE. Jazmine is a nice person. The other receptionist is absolutely a B and I have been a client for 6 years. I was trying to get my family of 5 as new clients but the secretary Carilla Daville must wake up on the bad side of the bed every morning. Clearly a terrible choice to make. read more

I feel that it is very important to write honest reviews about business practices. I also, like to keep the public informed when businesses are not being honest with their customers. This latest review is for Niles PC Dental. Niles, Illinois. First and foremost I would like to say that the office itself is very clean! and updated. You can thank the Owner " Rose" for that! Secondly, the employees are very friendly . " Nora" the dental hygienist is very professional and can be considered one of the best in the business. " I have never had such a thorough cleaning before I met her. She does not miss a lick! There is of course...Dr. Ida. Both Dr. Ida and her assistant are characters...always making the best out of any situation and having fun doing so! . The bathrooms are always clean and accommodating. This year I had a chance to have six crowns and root canal done by Dr. Ida. Everything went smooth and there was very little discomfort. There is only one big complaint this year. Materials being used. One of my crowns began to deteriorate...where the crown meets the gum line. This was not the first time this happened. So, I decided to inquire and complain about this to Dr. Ida. She said: " that all crowns are made the same...with the same material". This is not true! There are six or seven different types of material that can be used to make crowns...some of which have a 10 - 20 year lifespan. The least and probably the cheapest material to be used is from a resin base. Even then...depending on each individual genetic makeup should last at least a few years. Resin base material is rated to last 5-10 years. Most recent crowns have already begun to deteriorate where the crown meets the gum line. And it's only been a few months. . Because of my inquiring and complaint. I was told that I will no longer be seen by Dr. Ida. She went on to say that I was attacking the entire Dentistry industry! That was not true at all. I have several friends that are ( some retired) dentist. I was only asking and complaining about the material being used to make the Crowns. They should last longer then a few months especially, when you are not chewing on anything hard...like candy or Ice cubes. I have a partial retainer on my upper mouth and always remove it before eating and I make a habit to cut my food in very small pieces. With all of that being said: I can only recommend that Niles PC Dental uses better material for their Crowns and fillings. With no warranty...people will continue to complain. I still recommend Niles PC Dental and give them a five star rating. See you later alligator . read more

Please do your teeth and most importantly your health a favor and dont ever go to this place. This place and its dentists are all after your money. They will purposely screw up your teeth and force you to come back again to spend more $$$. They don't even have full time dentists. All of the dentist work only once a week so they could care less all in all. They screwed up my perfectly fine 2 teeth and now saying they need to place crown because the filling they did was a mess. It is giving me so much pain; i cant even eat. I only got it done a week ago and they are now forcing me to get crown. I am out of word. The manager Rose is not even calling me back after I left a message to the receptionist. The dentist male ( works on Wednesdays only) is immoral and unprofessional. His name is Dr.Kashou ( spelling might be wrong). Also they have you wait at least 30 min each time. Never on time; always overbooked. read more

I'm so disappointed I come last year around 11/23 for a dental crown. Everything was going OK until the day I came to get the porcelain and the dental assistant was trying the crown and get stuck in and they couldn't remove to glued they ask me to come back on another day and I keep coming back and nothing was done for my crown until today 07/06/24 I wake up with no crown I get the worst experience and start looking on my bed I didn't find anything I guess I swallow it , get very scared and call the dental office and I was told to call back at 12noon call back around 13:00 spoke to Mary a receptionist explained to her the I need to see a dentist and told her what happened. She said to call until Tuesday because was nothing the they cab do for me and the I was cover by medicaid and I didn't pay anything from my pocket and the I had to pay if I wanted to have another crown and they glue the crown on. I could be shocked with the crown while sleeping but seeing the they didn't care .and I was disrespect and a cause of lying, don't know what to do and I have to call my physician to make sure the porcelain in my stomach doesn't affect me read more