While I can only speak regarding the specific physician who saw us during our appointment, her…read morebehavior was entirely unprofessional. During the appointment, the doctor was extremely rude and condescending while explaining the patient's eyesight condition. I was shocked by her lack of empathy and her mean-spirited tone. At one point, she even stated, "Why are you here? We are not going to treat your eye condition." We were well aware of the situation, but were attending the clinic for a necessary yearly visit. Furthermore, throughout our visit, the doctor was pacing from room to room while yelling at her staff, which created a very uncomfortable environment. Due to this experience, we will never return to this clinic, nor will we refer anyone else to your practice. I believe it is important for you to be aware of how patients are being treated. (She was an Asian/female) - of course I can be wrong on her nationality she was short.

I had a referral from my ophthalmologist to see "Dr K" for evaluation and treatment of retinal…read moreedema. I would have preferred to go to the hospital based treatment but my Dr. got mad. Well Dr K said I had I had a stroke and must drive to the nearest Emergency Room. My eyes were still dilated and the road wasn't easy to see. Eventually and carefully made it home taking 2 roads and called an ambulance . By the grace of God, I made to the hospital safely where I am now. I had contacted the clinic and reported the situation. "Dr K" called me with a sickeningly sweet apology.

You never want to "need" to see an ophthalmologist but this was a great experience. Dr. Thai was…read moreextremely thorough and went through my exact condition and all my options for treating it. He never seemed rushed and wanted to make sure I understood and was comfortable with what was happening. Highly recommend.

This has got to be private equity health care. First, respect to Dr. Moy and his surgical skills…read more He's a great mix of empathy and efficiency. But the overall feeling of assembly line health care stems from arrive/check in and wait. You're summoned to an exam station, administered to...and directed to a smaller waiting area...and wait some more. Then maybe another procedure...and wait. You can arrive on time at 7:40 a.m., but you'll wait. Plan on 3 hours plus. The killer was at one visit to arrange 2nd cataract surgery, I waited about an hour to sign paperwork in a waiting room that was in near rebellion. When I mentioned the vibe to the young lady doing the scheduling she said I was referring to a 'management thing.' Ok management-perhaps schedule fewer patients, find more spacious accommodations, hire more tech staff and you might slide with fewer folks at the reception desk, 'cause I'm not sure why it's 3 deep at the desk with one employee answering questions and the others staring at their screens. So, medical expertise, great. Organizational stuff, really bad, and it's been this way for years.

This place has been great for our eye care needs and we have utilized it the entire 12 years we…read morehave resided in Park Ridge. The man that really makes this very popular office what it is is Dr John Moy, a renowned cataract specialist. There are of course other competent doctors here but a few have come and gone. There are also a bunch of technician staff helping out with various eye health tests. This place is far from perfect though as the waits are usually long, and that's the only reason for the 1 star knock. It's not that they are slow, there are just a lot of patients per doctor due to demand for their good services. We always try to get early morning appointments and they usually have to be done 6 months and even a year in advance. Dr Moy is one of those doctors who is booked for the whole year if you're not already a patient. If there is some test that may not be covered by insurance (and there are only two that we have encountered), the staff always gives us a headsup first. Anyway, we are very happy with our eye health care here and the other doctors on staff we have seen are Dr Indre Rudaitis and Dr Kaushik Annam, a glaucoma specialist.

I'm only giving three stars because while the experience wasn't great, the front desk staff were…read moresuper friendly and helpful. I was getting my eyes checked and the doctor (can't remember her name) kept asking me to apply to the place in the future and kept asking about my current job which I found to be very unprofessional especially for someone who works in the healthcare industry.

Probably the best EVER experience I've had at an eye care facility. Dr. Riccardi is absolutely…read morehilarious and kind and made my appointment so pleasurable. She is super thorough and explained everything I needed to know. I'm so so so satisfied. Definitely check them out!

He is very personable and professional. He provided cataract surgery for my husband. The results…read morewere very satisfactory.

I had been evaluating having cataract surgery for over 3 years. Stuart said when you're ready come…read morein and I will take care of it. I am a veteran, and I could have had the surgery done for free at the VA. But the VA eye surgeons were all young with a limited number of eye surgeries (20 to 100). There was one issue with the surgery was that my eyes do not dilate enough. I lesser experienced surgeon might have proceeded and caused some eye damage. But Stuart knew what to do. He used what is called the Malyugin Ring. It holds the pupil open wide enough to make the surgery safer and easier. The best thing of all is that I can see clearly again. It was remarkable to read road signs from a long distance or watch TV and see clear crisp images and recessed lights that were yellow turned white and much much more. Thank you Stuart! I will be forever grateful.

They must have had different people working here in the past because I had a great experience here…read more I was able to make an appointment online and received a phone call the next day confirming my appointment. I also had a reminder phone call the day before I was scheduled to come in confirming the appointment and reminding me to bring insurance card and to wear a mask. The woman at the front desk was very pleasant and the doctor was great (and the exam only went around 30 minutes!). The only negative I can say about the place is they don't have a HUGE selection/types of glasses like other places do. The woman that helped me when paying for my glasses was very informative and upfront about what I was being charged for. I went with the 12 month warranty for $30 which replaces my glasses or lenses if they break or scratch! I will definitely be back for my vision needs.

there are some simple things this place could do to make the customer experience less frustrating…read moreand irritating. 1) you sent me a "digital form" to fill out a bunch of eye/medical history in advance, to save me the time of coming early to fill out a hard copy. great. however, the digital form's NOT a digital form you can fill out online and submit. it's a PDF that you can't click into at all. i had to download it, open up adobe reader and create my own text fields for every one of the 50+ fields. that's annoying and if someone doesn't have adobe reader, they won't be able to do this. anyway - so i fill this out the only way it can be filled out. then i'm left to wonder, will replying to this reminder with the attachment work? the email said yes, reply to this. so i did. but i doubted it would work. so i came in 30 min early just in case, taking off of work even earlier, and getting childcare set up. i get there, and sure enough, no we didn't get it. ok - so then how is anyone supposed to sign in early the way you've set it up? it is not possible. now i'm standing at the front desk, answering questions in front of a staff of 5-6 people about my medical history out loud to the receptionist? that's not good. that shouldn't happen. 2) put yourselves in your patients' shoes. remind people their exam will require them to get their eyes dilated and to factor that into how they get home. especially at night. a simple reminder in your not-helpful "reminder/pre-registration" email would be helpful. people might want to plan ahead if driving home in the dark with dilated eyes proves challenging. 3) tell your doctor to work on his bedside manner. i came in accidentally with an old sample of contacts and he asked me questions about my contact changing regimen. great questions, helped me realize i should be subbing in solution and new contacts more regularly -- good reminder. i'm there for that. however, when asked if i knew the strength of the over the counter readers i've been using (bought by my wife), i said i wasn't sure. his response - a barely concealed scoff - i thought you'd say that. treat your patients, who are not thinking of their eye health 100% of the time like you might be, with more respect. 4) staff was friendly - but like the first time i came here (i showed up after waiting a month for an appointment only to find out the doctor had a conflict - they'd tried calling earlier in the day but i was in meetings all day so didn't get it), half the folks there seem to not really know what they're doing - in a constant state of training (same thing happened with same people 4 months earlier). i asked myself, is this how it normally is, am i being too harsh and thought back to every one experience i've had at optical centers, etc and the answer was no. this is strange. unprofessional. not good. i never leave bad reviews for things - live and let live, everyone has bad days. but come on. if you can't make your visitors' life easier at least don't make it harder. thanks.

Very well qualified, friendly and caring. This organization has been our family opthalmologists for…read morealmost 50 years.

Friendly and professional caring physicians and office staff. They always do a thorough exam and…read morerecommend the best path forward for me and my family.

Don't believe the old reviews since this Skokie office has leveled up!…read moreI almost let the older Yelp reviews scare me away, but I'm so glad I didn't. My experience was the polar opposite of the negative posts. The office is incredibly organized. I noticed a large, coordinated team at the front desk where some may have been brought in from other locations to ensure everything runs smoothly. It's obvious they've stepped up their service and fixed most of the issue from the past. They have high end eye testing machines that test everything about your eye to assist in selecting a handful of lenses with the final pick by the doctor. Dr. Spektor has been absolutely terrific. There are many doctors in the office that do great work as well. One tip for future patients: come prepared! This office is thorough. You'll work with a specialist for upfront testing to provide the doctor with the best data possible. I think some past reviewers weren't prepared for that level of detail, but if you do your part and provide your background info, the care is top-notch. Come in with a handful of quality questions. Please note that you may need to wait since there are many people that do to the office. You will see the doctors are working hard and not just waiting around. I am highly satisfied with my results so far. If you want a professional, clean, and quality care, ignore the old noise and book an appointment here!

Please do yourself, your family and your precious eyes a favor and stay away from University…read moreOphthalmology in Skokie,Il. and my educated guess is ALL of their hubs throughout Chicagoland! Dr. Tatyana Spektor was seen at the Skokie location for a full comprehensive eye check up and prescription. FYI it was NOT our first time seeing an Ophthalmologist ! The prescription and the results of the refractions were ALL incorrect and inaccurate. Speaking to the office they wanted us to come back and see another in their practice!--- No thank you! Went to another reputable Ophthalmology practice and confirmed Dr. Spektor's nonsense prescription as well as what we have as records from previous years! The supposed practice manager: Cynthia Stevens either is never available to speak and perpetually in a "meeting" or will not respond to call/emails/fax of documents! Will be requiring a refund of all fees paid to this subpar ophthalmology practice!

I had a great experience here, I chose this place because they were in network with VSP and…read morebecause it was really close to my house. All I needed was an eye exam and while they do more intensive eye treatments they were still able to handle my basic need of an eye exam. Christine helped me choose the most amazing pair of frames for my prescription sunglasses. She is so incredibly sweet and helpful, make sure you talk to her before you leave. Plus everyone at the front desk and check out were super pleasant and helpful.

Cataract surgery was fine but CUSTOMER CARE/SERVICE was HORRIBLE. Twice I waited for an…read moreunacceptable amount of time to see Dr. My wait after a kind technician saw me was well over an HOUR before the Dr walked in all smiling. I was fuming sitting in the exam room waiting for actual Dr. One technician said she sometimes doesn't come in until all her post op people are there and another time I was told maybe she was still at lunch. Few weeks after surgery I had a question about itching eyes and sent 2 emails thru patient portal with NO RESPONSE. Sent a 3rd email and then called and the response I got was ridiculous....no one could say why I never got a response/ they try to read all patient portal messages/ sometimes they have over 80 patients. DO NOT CONSIDER BEING A PATIENT AT MIDWEST CENTER FOR SIGHT!