Love Dr. Emily - she gets 5 stars. She recommended me to Gosha for facials. I went once and it was amazing. I then made a follow up appt a month later, and they cancelled the day before. I made another appt, and they cancelled. I made a 3rd appt and they just cancelled again. Still love Dr. Rubenstein, she's my go to and I've told friends about her, but until they either get their scheduling together or a reliable aesthetician, I have to find a new place. read more

Dr. Patel is amazing, and does great work. She's been so sincere and understanding of my concerns throughout my treatment of acne. While Accutane can be an intimidating experience, Dr. Patel has been nothing short of the best I could ever ask for when going through something such as this. Another shoutout to the amazing staff of Kathy and Stephanie, they are so welcoming and are always a pleasure to speak when visiting the office! I hope they are given a raise, because the work they do I feel is so underrated. read more

Swedish Skin Institute - Laser Hair Removal Near Me - Chicago, Illinois

Having my PCP at Swedish I can only get referrals within Swedish. That's how I ended up at Swedish Skin Institute, otherwise I would have gone somewhere with better reviews. I had a skin check, no complaints. I asked about mild acne and retin-A, and I was told that they would not talk about that - I would need to make a separate appointment to talk about acne and retin-A. ?! They just wanted more money. But guess what they were willing to talk about without a separate appointment? Anti-aging treatments and $400+ worth of non-prescription creams that they tried to sell me. At the last minute I realized they were hustling me and turned down the products and left and never went back. read more

Every time I call for my dermatologist or my primary doctor Terleckyj the answering service does not let you talk to the doctors office they are so rude I & Many other people complain about Swedish Covenant Hospital's answering service & Swedish does not care at all. Please Swedish Covenant Hospital Get Rid Of Your Ignorant Stupid Rude Answering Service For Our Doctors We Want To Speak To Our Doctors Office Directly Not To Your People Who Are So Rude This Is A Nasty Answering Service!!!!! I 've been going to my doctor since 1999 & I'm ready to give up & go to another hospital I don't need to talk to your rude answering service! read more

I have tried to call numerous times over the last week to make an appointment with Dr. Emily Rubinstein. Each time, I have been put on hold for over 20 minutes, and no one ever picks up. Maybe she is a good dermatologist, but I guess that I will never know first hand. read more

This office is unbelievable. From the front desk, the medical assistants,to the dr- the most friendly medical office that I've ever seen. Everyone is knowledgeable, polite, informative, and they make you feel important, as opposed to just "another patient". I read a review that gave the office a low rating because of the call center for the hospital. I do understand the frustration since I've dealt with the same issue, but I know that the dermatology staff is trying to change this situation. My review is based on the Dr. R and her staff- and they deserve the highest recommendation. read more

Gosia is, hands down, the best esthetician I've been to. She's a true professional and friendly. Gosia is always very through in whatever service she's doing and is even kind enough to check up on you the next day to make sure everything's ok. I highly recommend her for any skincare or laser treatment services. read more

Acne has been something I've struggled with since the 7th grade and it was something I was very self conscious about. Dr. Rubenstein and her friendly staff all welcomed me with open arms and made me feel comfortable throughout my entire acne journey. Once we decided that starting an Isotretinoin pill was the best path to clear skin for me, my skin has never looked better. It was a lengthy process to get where I wanted to be, but the results are definitely worth it! Thank you Swedish Skin! Juliet Chicago 17 years old read more

Swedish Skin Institute - April 2017-February 2018 - Laser Hair Removal Near Me - Chicago, Illinois

I went to Swedish for 3 years for a yearly visit. With every year I asked to have the same spot addressed they finally biopsied a small area of it year three, and told me it was folliculitis. I called back get my diagnoses(because they didn't call me) and let them know it wasn't healing, they said that can happen. So I assumed this was normal. I decided this year I will go to a new derm elsewhere. My new doctor completely removed the area and let me know it was a Basel cell carcinoma which is a little more alarming than a inflamed hair follicle. I do not recommend going here. read more

I recently had a procedure done at this office and have nothing but wonderful things to say. Dr. Rubinstein was extremely helpful and her assistant and her made my experience a positive one. My procedure only took a few minutes, but during this time they played music that made my appointment more comfortable and relaxing. Many doctor's offices I've gone to have made me wait well past my appointment time. With that said, I'm happy to report that I had no major concerns with scheduling an appointment and the office made sure to see me at my scheduled time. Overall, it was a great experience and I'd highly recommend this dermatologist location. read more

Doctor Emily and her staff were excellent. They made going for a doctor visit...fun! Communication was excellent and everyone had an extremely pleasant demeanor. read more

I do not recommend Emily Rubenstein or Ankita Patel at The Swedish Skin Institute. Full transparency, I've been a patient at Swedish Skin Institute since 2014, for 5 years, a loyal patient. Firstly, sharing some history to how I discovered Emily Rubenstein. I was originally a patient of Ankita Patel years ago before Swedish Skin Institute, who referred me to Emily Rubenstein after my previous dermatologist closed her office. Therefore, I've known Ankita Patel for about 9 years and trusted her recommendation. For the 5 years of going to Swedish Skin Institute, no problem, I was seeing clinic for acne, until..... I waited 7 months before posting this review in hopes to receive an apology or at least an explanation since I was a loyal patient and referred others to Swedish Skin Institute. I have not heard from Emily Rubenstein or Ankita Patel. The issue is, they lack Better Business Practices. They rescheduled my appointment three times last September 2018. I understood and changed my schedule each time. The appointment finally arrived and I was at Swedish Skin Institute on-time. I checked-in but the Office Manager came out and said I will not be seen unless I allow her to scan my drivers license into their system. Why ask me now after 5 years? Admittedly, I didn't have it but I asked if I can bring it and only show it for her to confirm as I have done that before. She said, "no, that it's hospital rules". So odd, I explained that I need to understand why storing drivers licenses in hospital system is a must versus her looking at the ID. Considering medical systems are the highest at being hacked. At this point, I feel Swedish Skin Institute is collecting data information for what purpose? Selling info to data collectors? Other medical facilities give you the option to show it or let them copy it. Nevertheless other facilities give options. Either way insurance companies do not require it. The outcome, the Office Manage said that I won't be seen that day, not until they can scan my ID, which I didn't have with me. Okay, they have already been seeing me for 5 years, my bills paid by my insurance and I've never missed an appointment. Seen my ID before, so what's the problem? Put this in perspective, I had to leave the office after they rescheduled appt multiple times, I wasted money on Uber and I was humiliated by the Office Manager who felt empowered to take a stand on an issue she created--keep in mind I was a dependable patient for 5 years. Afterwards I left, I went to follow-up with Swedish Medical policy while I was there, that's the reporter in me. I explained to Parient Care that Swedish Skin Institute claimed that I was not to be seen because of Swedish Medical policy to only see patients who will let them scanned ID into system. To my surprise, they said, "Not True", it is not required. Swedish Medical explained that they did not understand why Swedish Skin Institute is refusing to see scheduled patients because of patients not wanting IDs scanned. They further explained that they no longer scan IDs into their systems because they recognize it as sensitive info. Instead, the Medical facility has installed cameras to take pictures of patients to avoid storing sensitive info that can be hacked. In regards to Swedish Skin Institute, they have not received cameras yet but Swedish Medical said that they shouldn't force patients to have their IDs scanned into system. They're exact words, " just see your patients and copy insurance cards". I left messages with Swedish Skin Institute and sent personal message to Emily Rubenstein and Ankita Patel to share Swedish Medical policy that their Office Manager was wrong and shouldn't have canceled my appointment while I was there and humiliate me. I thought for sure I would hear back from Emily Rubenstein and Ankita Patel before any of this happened, I assumed they were individuals of integrity--Wrong, not a word for 7 months. Don't let them scan your drivers license into their system. read more

Dr. Rubenstein has been an absolute joy. I came in around January of last year wanting to finally take care of my acne that has been plaguing me since I was about 12, and I'm 28 now. I tolkd the Dr that I wanted to immediately go on Accutane, because I had been denied the treatment by previous dermatologists who had decided that my acne was not "severe" enough. Dr. Rubenstein immediately agreed that Accutane was the best choice, and we began the process. Of course, you need to go through a month or two of trying non-accutane medications just to be absolutely sure that there are no other options before starting this extremely strong (and in some cases, dangerous) drug, and we did that, and eventually I began Accutane. Scheduling my appointments has always been a joy, the two people working at the front desk have always been sweet and polite, and the girl, Brittany i think - always chats with me when I come in about my nails. So nice! The Dr is very kind and empathetic and will absolutely listen to your questions and concerns, but she is also no-nonsense and will tell you what you need to know, not what you want to hear, which i appreciate. She's the best. Also her medical students and assistants are so friendly and seem like they genuinely enjoy being there. I was made to feel so comfortable and accepted and cared for while a patient of Dr. Rubenstein's. I am now through with my accutane treatment and my skin is clear and soft and smooth, and has been for quite a while. I feel so blessed to have been a patient of hers. Also, she accepts a lot of different insurances! I am on Medicaid, Blue Cross FHP. I was surprised to find such a wonderful doctor who accepts my insurance. I did not pay for a single thing out of pocket, including my medication and blood tests. As for the woman who said she was upset about not being able to get an appointment - um, if you thought it was cancer, why didn't you immediately go to an oncologist? Anyway - Three cheers for Dr. Rubenstein and team! read more

You've seen the articles, the images, the warning signs: My Handsome Boyfriend had a constellation of them. No, he wasn't worried.., because it didn't hurt. Scared me though. He doesn't regularly wear sunscreen- despite being fair. Outdoor feats of athleticism mean he is going to be burned, peeling, possibly blistered with oozing painful red summer skin that he denies is as agonizing as it looks. This office was very efficient, easy to schedule with, the referral and insurance process seamless and the front desk staff friendly, professional, even had no waiting. Great care of Boyfriend and all the suspect spots. Best of all, he now responsibly applies sunscreen. Good sunscreen, high spf regularly, taking the cancer threat seriously. I cannot say enough about the excellent care. Thank you. Thank you feels inadequate next to the security of good health for your loved ones. read more

Highly recommended. Dr. Rubenstein and staff and very knowledgable and experienced. The office offers competitive pricing and often has specials/sales in the office too. read more

I've had a skin issue for almost all my life and have been misdiagnosed by other doctors...until I came to see Dr. Rubinstein. I must say the visit was amazing. She is extremely graceful and extremely professional. She knew exactly what issue I had and recommended the accurate remedy! I'm extremely happy that she helped me immensely with this. I HIGHLY HIGHLY recommend you see Dr. Rubinstein with any issue you have! Outstanding work! I already referred her to my friends and family! read more

I was referred to the Swedish Skin Institute by my PCP on August of 2019. Dr. Rubenstein was an absolute joy to work with. She went over all the available options for my skin problem (cystic acne) and guided me through every step of the way. Treatments/medications/lab results were thoroughly explained, and all my questions were answered promptly. The results from my treatment went above and beyond my expectations. I have seen several dermatologists in the past, but the results obtained through this office are superior. Appointments were super easy to set up. The entire staff was friendly and knowledgeable. Overall, I had a great experience at this office and would highly recommend to anyone suffering from acne. read more

I went to see Dr. Emily Rubenstein because of the little red spots on my upper body and few small growths in my eye lids and one on my nose. It was all done on the same day without any pain. The staff was super friendly and the office nice and modern. I didn't wait at all and the parking was easy. Great overall experience and highly recommended! read more

I recently schedule an appointment here for some work I wanted done. I'd never had and and was both nervous and excited for this adventure. The staff was extremely welcoming and polite. Dr.Rubenstein was absolutely wonderful. She walked me through every step of the way and worked quickly on me. I absolutely loved my results! And will definitely be returning! read more

I love this office! The staff is fantastic and Dr. Rubenstein and Ankita the P.A. have been great. I see both of them. Dr. Ruby takes care of my medical visits. I was so impressed I made my father come in from Florida to see her. Ankita did a amazing job taking off one of my moles, you can't even tell it was there. I can't wait to schedule for a cosmetic visit....I hope they continue their quality of care. read more

I have had really bad experiences with dermatologists in the past, and kinda just avoided going altogether. But Dr. Rubenstein was SO nice. She took the time to explain things and develop a treatment plan. The office staff was also very friendly and helpful. I feel happy to have found this office. read more

After reading the excellent reviews on Yelp, I contacted the Swedish Skin Institute via their website to request a consultation. I received an immediate automatic email response informing me that they will be in contact with me soon. I waited for two weeks and never received a phone call or email to set up a consultation. Therefore, I called them during business hours. I received their answering machine stating to leave a message and they will contact me the next business day. So, I left a detailed message with my contact information. Needless to say, after another week of waiting, no one contacted me. I can only assume that they are too busy to take on new clients, or they just don't care to check their answering machine or emails. I was really excited to find a good dermatologist that was relatively close to where I live. But, now I have to look for another dermatologist since they obviously don't want anymore clients. Very frustrated and disappointed. read more

If you want procedures for aesthetic reasons, this is the place. If you have acne and like to take drugs and have time for a multi-step skincare routine, this is the place. If you want to work in harmony with your body in a more natural way, this is NOT the place. My teenager had bad acne and went here. They prescribed antibiotics which my teen reacted very badly to. When dosage increased, mood and personality changed, and muscles and bones felt awful. The doctor and assistant swore that this medication was fantastic and no one had problems with it. (Despite what google and other info says, and questions asked.) But my kid wanted acne to go away and begged to take it because this doctor recommended this drug repeatedly as "a cure for acne." Maybe it's good for clearing up acne but it also had horrible physical and psychological side effects. The reaction to this med completely screwed up a whole semester in school. Dr R knew what had happened (after I called gravely concerned and said we were stopping the med) and never even called to check in, which was disappointing because it was clear how bad things had become. Our new dermatologist was shocked that they gave him the drug (Claravis - like Acutane but rebranded due to all the bad PR about that drug) and said he NEVER prescribes it to teens because the side effects are so potentially harmful to a developing teenage brain and system. So ... if you want to treat teenage acne without harsh drugs or worry about potential side effects, go elsewhere. read more

The worst experience I've ever had, so upset and perplexed with this waste of a time appointment! Literally one of the most unprofessional doctor offices I have ever been to in Chicago! The front staff failed time and time again whether it was not responding to calls regarding blood work or appointments but also with verifying insurance information along with "needing a referral" with my doctor, but taking me in for a first appointment with NO issues and being prescribed medicine THROUGH my insurance.. I got the basis that you need a referral to be seen by a doctor that's not rocket science BUT in this particular circumstance I feel like the situation wasn't handled professionally at all! After going back-and-forth with the receptionist (who never told me her name btw) she asked if I'd like for her to go ask the manager about the situation, because at that point "it was out of her hands". She then proceeded to walk away to the back of the office and talk with who I could only assume was the office manager.. they proceeded to discuss the situation.. without me I might add! The receptionist at that time came back and proceeded to tell me the same thing she told me prior to talking to the manager which still left me unclear with the situation at hand WITH adding that I'd be billed for my first visit or I could call my insurance and "figure it out" only then did the manager then proceed to come out and explain to me the same thing about the "Referral"; I was completely unaware of this entire time, contrary to what the receptionist said she told me that I wouldn't need to worry about the billing.. After being seen, having a prescription filled, and pre-arranged a future appointment a month later and an 1 1/2 hour drive in which I was turned away.. I walked away in tears and dismayed with the outcome at what I thought was a quality office! It's just how the saying goes, "Fool me once".. read more

The medical assistants were friendly. However, I have a condition requiring 2 visits per week that are 48 hours apart (for Xtrac treatment), and scheduling was just too busy! It was too difficult to schedule without missing too much work. read more

Really wanted to go here, since the reviews were so great. But, called to schedule an appointment to have a doctor look at a very suspicious bump, and was told it would be a three month wait minimum. Makes sense if i just wanted something cosmetic - but really, waiting 3 months to figure out if it's cancer or not? Not really what you want from a health care provider. read more

The Swedish Skin Institute has amazing customer service. Everyone in the office is SO friendly and always smiling. After seeing Dr. Rubenstein and Ankita Patel, my skin looks as amazing as ever. They were the first dermatologists to take my concerns of my skin seriously! I had the IPL laser done for my face, and I have never gotten more compliments on how great my skin looks in my life! I would recommend these two dermatologists to all my friends and family! read more

I cannot say enough good things about Dr. Rubenstein and her staff. They are not pushy at all but suggested I do a laser treatment to lessen the appearance of brown spots. After just one treatment, the results were amazing! I am so pleased and I was so hesitant to do it!! I've also had great laser hair removal results and successful psoriasis treatments. Aside from being brilliant, Dr. Rubenstein is so caring and takes so much time with you. I am so glad I found this practice and would recommend them over and over again! read more

The next available appointment is June 6. Really?! I have skin issues now that can't wait three months until I can be seen. I'm sure she is a wonderful doctor however I will have to look elsewhere. read more

Loved Dr Rubenstein and her staff. She made me feel at ease immediately and painlessly removed a mole for me. She also does Botox :-) Highly recommend this practice! read more

I called for an appt as a follow up to an urgent care visit (s/b within 10 days). I could see Dr. R in AUGUST (it's March) or the other - new - doc in mid-June. I could have been dead or 1 legged by the time I was seen. I went somewhere else and am very happy. read more

I can't say enough about Dr. Rubenstein and her staff. Went there to have some sun damaged skin on my neck looked at, and a few treatments later, and not as costly as one would think, my sun damaged skin is much improved. Would highly recommend her based upon her knowledge, and her kindness towards her patients. read more

I have been coming to the Swedish Skin Institute for several months now, for medical as well as cosmetic procedures, and I am extremely satisfied with the care that I receive from Dr. Rubenstein and her PA Ankita. If I could make this office my Primary Care Office, I would. The entire staff is professional, courteous, caring and genuinely concerned about my medical and cosmetic needs. When I come to this office, it doesn't feel like a doctors appointment, because I enjoy my time with them, they take the time to listen and that is very important to me. THEY ARE MY TOP DOCS FOR 2016!!! read more

I moved to Chicago a couple years back and had the most difficult time finding a dermatologist I trusted. I was recommended to try Swedish Skin Institute by a friend in the neighborhood. When I first called, they told me it would be a bit of wait, but it was so worth it. I saw Ankita the physician assistant for my general dermatology problems...acne, dryness, etc. and she was so thorough and did not rush at all. She was so sweet and even called to follow up a couple days later. A year later (starting to get the wrinkles) I tried Dr. Rubenstein for fillers and Botox. I obviously was nervous because I have never had work done, let alone on my face, but Dr. Rubenstein was amazing! She knew exactly how much and what to do. She was confident and made me feel like I could trust her. My face looked great even the day after and have been there numerous times since. She has always impressed me with her work and professionalism. Although I did have to wait to initially get in, it was so worth the wait! The office is small with the only providers being Ankita and Dr. Rubenstein so it is understandable (and they're not bad to look at). If you're looking for a dermatologist that truly cares about their patients; this is the place for you! read more