Food is always good! But Whoever the Asian lady is that perhaps is the "manager" or whatever has a POOR attitude. No greeting. Not even a smile. It's an ugly look for the business and not too cute on her either. read more

I like the kiosk concept of ordering and it's been pretty fast everytime I've gone. I always order it to go and it never disappoints!

Good portions, fast and friendly service, and nice casual seating. Its a food court kind of style restaurant where you order up front and receive your food in a tray. Presentations is nice and they provide you with everything in the tray so you don't have to go around looking for sauce or napkins or anything. I got the spicy pork and its a big portion for a great price. Tastes like your usual korean spicy pork bulgogi and the vegetables are cooked well. Everything else looks just as amazing with big portions for a great price and will keep you full for a while. The yum yum sauce is also really good with the vegetables. Overall not sure why the rating is so low. I think this is a great casual place to get a delicious healthy meal for a good price. read more

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I've been waiting here for 45 minutes and I haven't been talked to about my order. All of the employees are just talking to each other sitting around not showing their worry about me having to wait so long for my order. While watching them work, they have spilled three sauces in total and laughing about it the whole entire time. I'm sure the food is gonna be good, but this service is absolute bullshit. read more

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The last two times I've placed a take-out order, I've waited an unreasonable amount of time. The food is just okay, and when you're waiting that long for essentially chicken nuggets and rice, it's hard to understand why. Take-out should be fast and convenient, and this has been anything but. read more

My food tasted good. However, the service was absolutely horrid. It took over between 20 to 40 minutes for our party to get our food. Orders were given to the wrong people. Very expensive for what we got and having to pay extra for white or ginger sauce. Also extra fee for Wasabi for sushi. The employees were on their phones doing nothing. Do not recommend and will not be back!!! read more

All the door dash order appear to trump in house dining... if we had know when we placed our order at 6:56 pm we still would not be eating by now, (7:37 pm)we too would've door dashed. No one offers explanations and the counter staff looks nervous to even be here read more

terrible service was put on hold for over 45 minutes and hung up called back and was taken care of immediately. there was no wait the first person to pick up the phone is just lazy. still took over 45 minutes to make a single serving and believe it or not the place was empty. overpriced food for lackluster service. read more

Don't know what they did, but the food was the best tonight, it was fresh, hot and faster than usual. Service was better than what we've had in a long time. read more

This place has good food, but the service is very inconsistent. I've been in on days when they're on top of it and you can sit down with food in 10 minutes. But ive recently learned, do not go dine in at night, as this is the busiest time for pick up orders. I do not agree with their order management as there were multiple orders being placed on the process of me trying to order my food to dine in/in person. The orders that were placed online were done way before mine even though we were waiting in the store to dine in for 45 minutes before we ever got anything. I'm pretty sure they even gave half of my order to someone else by mistake so they had to throw another bowl together that was cooked right before giving us our food while my bowl was cold for sitting there so long. read more

Came here during lunch on a Friday and it was busy super busy! The line was long, and they were swamped with phone orders. It took about 25 minutes to get our food, which was a bit of a lengthy wait for a take out type place. Ordered the steak bowl with steamed rice and the person I was with ordered the steak bowl with fried rice. We enjoyed our food. This is a decent place to eat at in Goldsboro and I would recommend giving it a try. Just avoid going during lunch because it gets busy! Either that or place a phone order. It seemed like a bunch of people who placed takeout orders paid ahead so they could avoid waiting in line. read more

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Bulgogi Fries and the Cracked Chicken Bowl might be the greatest combo in Goldsboro. I don't know whats up with the bad reviews but people who leave online reviews are typically insufferable. This place has good food. read more

It's what you expect. I really like the Gyoza. We usually order the Bulgogi bowl w/extra egg. Which is quite tasty.

If I could give this place zero stars I would. Super slow called in 45 minutes ago and still waiting for my order. All I ordered was chicken bowl & steamed vegetables. Place is not busy as usual so I don't see why it takes this long to order. Staff is sitting around and on their phones. So sad to see this place go down the drain. Used to be a good restaurant. *update just got my food and it was COLD.* read more

I've had pickup from this location a few times over the last year. Food is always generous, prepared properly, and delicious. I usually get the chicken bowl with brown rice and veggies. Last week I got steak and it was a perfect medium rare. The pan fried gyoza are fantastic with a spicy dipping sauce. The only complaint I have is I wish I could order online for the area and not just Greenville! read more

Ninja Hibachi Express - gyoza - Asian Fusion Near Me - Goldsboro, North Carolina

A few years ago this place was great. Lately the staff has been not great and food has become lackluster. We ordered 2 bulgogi bowls with white rice and we found a cooked fly in one of them. Overall pretty disgusting experience. Would not recommend this place. read more

Nice place for an underserved area. The fried crab sushi was good. The bulgogi rice was good. Could have used a little less salt. Nice ambience for a fast food place read more

Ninja Hibachi Express - Fried crab sushi - Asian Fusion Near Me - Goldsboro, North Carolina

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Staff/service was awful. We placed an order and waited a lengthy time. The food was literally cold to touch. We would've returned it but there was already an issue with my daughters order...she ordered white rice after being asked and she was given fried...so we had already corrected that problem. Not impressed and prices were rather steep for taste and amount of food served. read more

Im only going to complain about the awful customer service I received at this location The young man that took my order was more interested in continuing his conversation with his co-workers then to alert me that my lunch was ready. I was the ONLY customer in the place and there were 4 employees. After being in there for 25 minutes I asked what had happened to my order and his response was - my bad - It had been sitting there for over 10 minutes No apology. Thank you CAMERON, A, I will not go back. read more

Seriously surprised me to see this place only has 3 stars ! Wtf ?!? I guess you can't please some people. This place rocks, and has always been of consistent great quality, sushi is top notch and not too badly priced either. Love it here. read more

Only giving 3 stars because i love the food. Staff is very rude and im always on hold when im trying to call in an order for at least 20 minutes. They say if we get more than 5 additional white sauces, we have to pay for the pint! I will continue to eat here because like i said i love the food. But customer service needs a lot of work. read more

Called in order at 5:05 for 6:15 pickup, arrived at 6:10 and stood and waited. No one in front of me, 3 people behind the counter, no greeting of any sort to say hello or they'd be with me in a moment. Answered phones but ignored myself and the other customer that came in behind me. Finally paid for order and did not get my order until 6:40. It was only 2 sushi rolls. Wasn't like I had a huge order. The last 2 times I've been to Wayne memorial location have been like this. Used to be great and friendly place to go. 3 stars just because the food is always great. read more

Food was excellent loved the freshness of my Bibimbob I recommend this place. The beef was soft and veggies where perfect the Taste was awesome . Was not disappointed at all . read more

Ninja Hibachi Express - Bibimbob it was very fresh love it . I requested it with no egg extra veggies - Asian Fusion Near Me - Goldsboro, North Carolina

This place was once a very good spot but now it's just not. It use to come with Vegetables now if you want it you pay two dollars more and the rice is very mushy when it's supposed to be fried. The customer service isn't all that great I can make this myself and it taste better. read more

Ninja Hibachi Express - Supposed to be fried rice but its mushy and tasteless without ginger sauce - Asian Fusion Near Me - Goldsboro, North Carolina

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Tried this place out yesterday and it was MEH........ The menu is pretty small, so I went with the chicken teriyaki entree. I had enough steamed rice to share with 3 people and enough chicken for 1 serving. The price was super cheap, the food was ok, but I'll pass on this place. The employees that I interacted with probably made my experience MEH, so I won't be going back. read more

Love the small menu, quick service, prices and delicious food. Super stoked and we'll definitely be returning. One star taken away cause a few of the tables we tried sitting at were sticky and needed cleaning. read more

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I really love this place, but tonight things were a bit "off". It was about 8:30 and I ordered the steak bowl with fried rice and veggies and a fountain drink to eat there. My food comes to me in a to go box, the steak was not cubed (as it typically is cut), my veggies consisted of only cabbage, and was cold. After asking about the steak, I ate a little bit and decided I didn't want to finish it, so I trashed it and left. I would expect this from their other location on Berkley Blvd...which totally sucks, but not the Wayne Memorial location. This is the first time having an issue, but am hopeful it was just a fluke. read more

I was really impressed with this place. You get a taste of Jay's Kitchen quicker and for a lower price. The service was also really good for a fast food place. read more

Went in to order a to go order thinking it would be pretty quick. I ordered a veggie rice bowl with no onions and no cabbage and received only onions and cabbage for my meal. Not to mention it took over 30 minutes for them to prepare my meal. They also could not give me a refund for my meal unless I came back in. read more

I enjoy the food but I've had some issues with orders. The staff were quick to fix it though. The bibimbap I got was delicious. One thing I don't like about it is the Panera Bread style service. It makes sense for lunch, but not for eat-in dinner. read more

My family and I came to eat at this location Sunday July 8th, 2021. The service was awful and the food took forever to be served. When I went up to the counter to check on my food you could see a whole line of food on the counter, that was clearly getting cold. My whole family had come to eat here and when my cousin went up to check on her food the girl gave her attitude. The girls name was Sheina and she was wearing rainbow croc which are not appropriate shoe attire in a restaurant. Also I must say that several people behind us were receiving their orders before us. read more

Ordered online today drove from Dudley on my way home to pick up our food. Upon arrival it was shift change I guess around 4pm. Man asked my name I told him. He said oh it's not ready yet. Two other female employees came in. Clocked in didn't even wash their hands before beginning work. Employee walked out. No pass off or anything. Horrible customer service! read more

I tried this place a while back and was disappointed, tried it again today and was sorely disappointed. Last time it was just the fact that I got a roll and it wasn't that good. So the second time the service was terrible, half the food come out, after ten minutes of waiting I asked the cashier and the other half wasn't even started! When I got my spicy tuna roll it had barely any tuna in it. It was basically a rice roll. read more

I love there ninja fried chicken/shrimp but if you have any kind of allergy don't go. My dad is allergic to seeds and nuts and they refuse to stop putting them on his bowls. If you have a life threatening allergy don't risk it. I hate leaving bad reviews but they could injure someone. read more

Good quick food! Food is very good. Another addition to Jays sushi which is always amazing food!

Taste was good, BUT I did see raw chicken on the floor in a plastic tub. So it felt sketchy

Food is good but Express should be removed from the name. The help is always changing and doesn't dispense food in good order.

The "Express" needs to be removed from the name. I've never been to this location and gotten my food in less that 25 minutes....regardless of whether there are 1 or 10 people ahead of me...it takes way to long. When I finally had to go up to the counter to inquire about my order, it was obvious that it had gotten lost somewhere between the counter and the kitchen. Had I not checked who k owns how long I could have waited. To be clear, this review was started a few weeks ago, and I'm just finishing tonight after seeing it waiting...much like I was. read more

I was at your Wayne memorial location in Goldsboro. After placing my order they said it would be ready in 25 minutes. I arrived and my order had not been started. One girl tells me that the order was not ready yet and tells me I have to wait in my car for my order. I ask "How long should it be? You guys told me it would be ready in 25 minutes. Now with that, what frustrates me is that instead of saying "sorry we didn't see it" she pretends that it's in the process of being made where I can see through the window to the kitchen and clearly they aren't doing anything. After I ask that question another girl says "Oh our machine messed up that's why we didn't get to it yet. Your order should be ready in 15 minutes." I wait for 30 minutes and my order is finally ready. No apologies or anything, just "have a nice night." Improve your customer service. I would have been fine if they were just transparent instead of trying to cover their mistake. read more

Let me start by saying that both ninja hibachi express restaurants in Goldsboro are terrific. However, there are some distinct differences between the restaurant on Berkeley and the one on Wayne Memorial. I visited the restaurant on Berkeley many times before moving out of state a year ago. During our visit back to Goldsboro, we decided to try out the new ninjas on Wayne Memorial. Then we visited the old ninjas on Berkeley the following night to give a true comparison. We visited both restaurants at about 6 pm. Wayne Memorial is a cleaner and prettier location. It is a great place to dine in. However, the portion sizes are noticeably smaller than the other location. The Berkeley location is run down and only sufficiently clean (better for take out). The staff at both locations were polite and fast, but the Wayne Memorial location was literally empty.... We were the only people in the restaurant at 6 pm. I don't know if it gets busy, but we got three meals in under 5 minutes. The Berkeley location was totally packed, and they cranked out orders every 2 minutes. We had to wait a total of 25 minutes. Now the most important part... Taste.. We ordered steak terriaki and chicken terriaki meals and there was little to no difference in the taste of the meat and rice, but the veggies served are different. We lo ve the zucchini served with onion, carrot, broccoli, and cabbage at Berkeley. Wayne Memorial served all the same veggies minus the zuccini. Both locations are terrific. You can decide which is right for you. read more