I called three different places and left voice mails before calling Marie of Catcher's Nitz. She…read morepicked up the phone right away and within 30 minutes she was at my house. She was so sweet and very professional. She talked us through how to decontaminate the house and how to prevent a recurrence. She even came back a couple hours later when I wanted her to check out my other two daughters. She actually managed to turn a lousy situation (pun completely intended) into an almost pleasant experience! I cannot recommend her highly enough. By the way I only ever got a call back from one of the other places I called. And that was several hours after Marie left.

I called Marie and she came over about two hours later, after seeing another client. She checked…read moreall of our hair and then put on a homeopathic mix of oils to take care of things. She's thorough. We've used a service before (in Brooklyn) that was awesome. Marie is fantastic, too. She will look through your hair dry, then put on the oils. She got all the nits I'd missed (phew!). Leave them on for 45 minutes or so, rinse, done. It was very helpful having her come to us, so brownie points for home visit! (Sylvie and Marie are either sisters or cousins, I can't remember, but they run Catcher's Nitz together.)

Our first time dealing with lice and we were glad to have called Jessica. I wanted my family…read morechecked and treated immediately once we found out one of my kids might have lice. Jessica was quick to respond and was able to schedule Ryn to come within an hour or so of me reaching out. Ryn was awesome - super personable and so considerate. I learned a bunch from her about these pesky bugs! We were thoroughly treated and Ryn talked through the follow up oil and what to keep in mind as we cleaned up all the things in the house. What started as a stressful day ended with a lot of relief. Thank you Jessica and Ryn!

Treatment was very thorough, my kids and I had a good experience with Organic Lice guru…read more Exceptional service.I would highly recommend if you need lice removal in San Mateo or peninsula area.

They were supper professional and kind with the kids and answered all of our questions. Everything…read morewas taken care of quickly and we felt very relieved to have come to NitPixies.

This place is amazing, friendly staff would definitely recommend. I appreciate Ria as she made me…read morefeel comfortable throughout the process!

Lice is THE WORST. If you are reading this, I'm so sorry for your itchy troubles…read more Ok, but Lice Free Clinics is the best. 1 hr, $200ish/per person later and they be gone. We had lice years ago and did the whole at home remedies and it didn't work. We then ended up going to some place near us in Berkeley that has since closed down and it got rid of the lice real quick. Cut to a month ago and we had lice, the whole fam... FUN! We called around and Lice Free was able to get us in the next morning and rid us of our lice in about an hour (and I have some thick, long hair). They start by combing out the nits and lice. They then put in this spray, they put ya under a heat lamp, and then they comb it out once more. Boom. They sold us what is some probably over-priced oil that we did a few times over the next few weeks. My head was itching abbot 3 weeks later and they told me that if I don't see a live bug, I'm good. However, I went in for the check-up regardless, and sure enough no lice. The check-up did cost $20, but is not charged if you indeed have lice, in which they give you a free treatment. *Within 30 days, I believe.

One of my worst nightmares was to get lice and it finally happened when my daughter brought them…read morehome from preschool and then gifted them to me. We were able to get an appointment the same day I discovered the lice. I have very thick hair and was worried that Luz wouldn't be able to get them all out, but I was lice free after only one treatment! That was several months ago, so I can say for sure that they're gone. Absolutely worth every penny.

My first grader had an itchy head at 3:30pm on a Saturday, looked like lice eggs in Google image,…read morecue the panicked search for someone who can treat my kid today, Lice Removal Clinic in Castro Valley for the win! Started texting, they were able to fit us in same day, were were there by 4:30 for treatment. The air dry treatment was easy, the comb out was thorough (and hard to endure, very glad I wasn't trying to do it myself at home), the leave in oil treatment was unexpected. After we arrived I saw the advice to wear an old shirt - that is true! Anyone getting treated will get oil on their shirt and it will leave a grease stain. Expensive but worth it, and didn't seem more expensive than the other people I found on Yelp who charge by the hour to come to your home.

I am so relieved to have found this place! I'm a teacher who got lice from one of my students. I…read morehad flashbacks to having lice as a kid, the hours my mom spent combing through my hair and all the chemicals that didn't actually work. I called as soon as I found a nit. They were able to get me in the next day and took care of everything! What would have been weeks of combing through my curly hair was over in a hour! Kimora and Karen were so sweet and answered all my questions. I hope to never have lice again but if I do, I'm relieved that it can really feel like no big deal!

Took amazing care of our family! They were kind, thorough and professional. We highly recommend!read more

I had someone come out for detection and removal services about a week ago. In the moment, I was…read morethrilled because not only did it feel thorough but I was comfortable because this company has a "100% guarantee." Unfortunately I found more lice in all 3 of my daughters hair roughly 2 weeks after our appointment. No problem, right!? This company has a 100% guarantee... WRONG! Apparently there is only a guarantee if a follow up appointment is booked the day of the original appointment. 1) I wish I knew this little caveat to the guarantee, and 2) why in the world would I book a follow up appointment on the day of my original appointment? I expected the problem to be solved right then and there. Given the problem wasn't taken care of the original visit, and this company had thrown a loophole in their guarantee policy, they deserve nothing more than 1 star. Do better.

Frances came to our house within 2 hours of making the phone call to Comb and Cure. She was great…read morewith kids, great with us. She was helpful in answering questions and providing helpful tips and tricks. She was also able to provide us with certificates to allow the kids to return to school. My only reason for not giving us 5 stars is that this process seems overly cumbersome compared to others. For starters, it's a 3 day minimum (although we learned it often takes longer) process and each day you need to meticulously comb through the hair, wash with special shampoo/conditioner AND re-sanitize the sheets and bedding that was used. Every. Single. Day. The treatment does not kill the lice/nits it only stuns them. So essentially it's very likely that this treatment plan will drag on far longer than it would if you went to a clinic or chose something over the counter. My advice: seek a faster/effective treatment solution and save yourself (and your washer and dryer) lots of heartache.

I have the full set of products. I love that these products are all-natural and safe. They smell…read morereally good and make your hair soft and combable. Also good value for money, as the bottles are a nice size.

Very good! Thank you for help! We appreciate!…read more Very good! Thank you for help! We appreciate!

I never had the opportunity to have lice during my childhood so when I got it and I went to my…read moredermatologist, he completely missed the fact and diagnosed me with some sort of eczema. The medicine he gave me wasn't working . It wasn't until I took my daughter for the same scalp itching to her doctor that her doctor diagnosed it immediately and looked at my scalp and told me I had lice. So I realize that kids being kids, especially girls, having sleepovers using the same pillows, hugging each other and rubbing their hair together, often sharing the same brush, and I'm assuming one of these things brought the lice to us. And now we try to be very careful about these things. Her doctor recommended Nitpixies and I have to say they are very good. I met the owner of Nitpixies, Kniji, and was very impressed by the business. She got rid of the lice and then we also bought the lice shampoo and conditioner and detangler just to use to try and avoid getting it again. Again, kids being kids, it's hard to stop them from being so close to each other. I really like the shampoo and conditioner smell. I would definitely go back if we got lice again. My hair is so long and thick that I can't comb it out myself. It isn't cheap, but it was definitely necessary. So once we found out that we had lice, we called all of our friends to let them know so that they could also get checked, and several of them also had lice so who knows who gave who the lice. But everyone got checked and cleaned. If you've never had lice before, it is really important to make sure you wash all your bedding in very hot water and take away all the things that lice can travel on. That was kind of stressful but again necessary.

Pam was wonderful. Got an appointment right away. She spent a ton of time going through every…read morestrand of my daughter's hair. I felt extremely confident in her skill and knowledge. She also gave great recommendations about how to clean at home to get rid of the lice. I highly recommend Pam and her business.

Was able to get a last min same day appt which was very much appreciated. Pamela was super kind and…read moregentle with my daughter. She put on a movie for her and at the end my daughter got a little crown and wand.

Lice? Gross - Gross - Gross! Treating lice by ourselves was frustrating and time consuming. Over…read morethe counter solutions did not work. Levia's professional Lice Specialist came to our home - they were professional, efficient and friendly. Highly recommend!

Amazing product!!! I…read morestarted using it as a regular shampoo and conditioner. I didn't know it was for lice treatment at all, but the scent was so rich and vigorous I had to test it out. The texture of the product great and the lathering while shampooing is so rich, you want to wash your hair again and again! Can't stop enjoying the delicate aroma of my hair. And the result is amazing--my hair is like silk, sleek looking with just the right touch of volume. LOVE IT LOVE IT LOVE IT!!!