Pepper Steak was left off this time. My return to get missing order was Special. They didn't include it in my order. I thought they had and would have paid for it. Please provide detailed receipt . read more

No 1 Express - 7 items - Chinese Near Me - Warrensville Heights, Ohio

I've been missing sesame chicken since going meatless and my goodness the sesame tofu is the best I've had in the city! It was fried to perfection and not spongy! Can't wait to order more tofu here again! read more

No 1 Express - Sesame Tofu Combo - Chinese Near Me - Warrensville Heights, Ohio

Rude af and dude was literally having a mental breakdown over an order and then when I asked about it charging my card he went crazy. I have been going to this place for years and never been treated like this and I promise you I will never come back. read more

I tried No 1 Express for the first time last night. The portions were great, the food was fresh and the cost was reasonable. The staff was thorough and friendly. We took our food to go, so we didn't get to experience the dine-in service. However, the restaurant was clean. We will definitely go back when we have a Chinese food craving. read more

I used to order from here when I needed something cheap and convenient but looking back, I realize how bad the food actually was! I ordered a chicken dish and the sauce was completely congealed! read more

Good food and service. Order was accurate. Nice large menu. Would go here again. Good hours.

The food was non edible!! The general Tso. Chicken was so hard that I couldn't even cut it with a knife. The taste was unbelievably horrible.The egg foo young was so bland & thick the gravy would not cook down to liquid gravy. Horrible!! Never Never again!!! read more

Theor service was so bad i could give them 0 stars. I ordered general tso's tofu with a larger white rice. When i got it they gave me CHICKE and a regular rice. mind you i have been vegan my whole life and i accidentally ate meat because they messed up my order. so i decided to call to see if i could get a remake or a refund and instead of them giving me that they told me to stop calling them. please do not order from this place with terrible customer service. read more

Excellent chinese food and quality at a great price. They do a great lunch special and dinner combinations. The staff is very friendly and do a great job! read more

For $28 something I got two large delicious orders of egg foo young smothered in a deliciously savory brown gravy which each came with a pint of steamed white rice, a 2L of soda, and 3 almond cookies for $1. Delivery was within one hour through a third party but the food was hot and fresh. Not cheap but not expensive and they have quite an large menu to choose from. read more

Ahh No 1 Express: where to begin. First off, I downloaded yelp for the sole purpose of crafting this review. Everything from the authentic oriental cuisine served at No 1 to the friendly staff and welcoming location serves to boaster the patron experience. I personally have tried every item on the menu a multitude of times and would recommend any of them at the bar of an eye. I have personally sought to cater this for my beloved daughters wedding in Beverly Hills, and will continue to be a faithful customer until I reside 6' under ground. No 1 truly goes above and beyond to embody what it means to have altruistic customer service- whether it's giving you the right amount of change or making sure you receive your food. Despite their cumbersome load, they make sure every customer feels valued. You can be sure to expect nothing but smiles and laxatives when dining at the fine establishment. read more

No 1 Express - No 1 express - Chinese Near Me - Warrensville Heights, Ohio

They are the best and most reasonable priced Chinese restaurant around and I highly recommend their hot and sour soup.

First of all, I am not a new bee in tasting Chinese food. I ate at five star fine dining Chinese restaurants. If you don't know about that, I don't blame you. Believe me. PF Chang is not one of them. Perhaps you have never been to S. Korea. Yes. Hard to find in U.S. Anyway, living a lifestyle of fast and furious, I have to know where I can grab good quality Chinese takeouts. Yes, I am talking about fast and furious Chines e take-me-out-of-here-cuz-I-am-satisfied type of food. Very clean tasting Chinese food here. When I am in Beachwood or Warrensville hts area, this is my favorite stop!!!! This is what I call quality Chinese takeout and this is why I had to give Panda Express dirt poor rating. I say not all the "Expresses" are created equal... read more

No 1 Express - Very nice Chinese take out food from No 1Express - Chinese Near Me - Warrensville Heights, Ohio

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Ordered General's Chicken and beef and broccoli combo. The fried rice was dried out and hard (i.e. very old), the chicken tasted old too, also hard (not Crunchy as you'd expect from being fried). The egg rolls that came with the combos were decent as were the crab Rangoon we got, but like most had virtually no crab meat. We also got large bone in ribs. They might have actually been good if they didn't taste like old seafood...??? Maybe don't put your pork on the same cutting board as your seafood? Overall, very gross. Would not go back. read more

Really good Chinese takeout place. Had the Bourbon chicken and it was pretty good, pork fried rice was great and the egg roll was really good too!! Definitely will be back when I'm working in the area again!! read more

I was a bit skeptical about ordering, I did delivery waited about 45 minutes, but mind you it's 9 degrees outside. I ordered shrimp egg foo young and it's really hard to find a good gravy. This food was sooo good it reminded me of Ho Wah on cedar rd but cheaper. I will definitely order again, plus I never write reviews but this meal was worth it. I gave 4 stars since they forgot one of the items I ordered. I called and they delivered it right away read more

Amazing service, great food options. Definitely try the shrimp fried rice. The yon chow fried rice also

Dishes ordered: - Hot & sour soup - Chicken egg foo yung - Chicken with Chinese vegetables - Broccoli Beef - White rice - Crispy noodles The soup was good - well seasoned and the right consistency. The broccoli beef was okay, but nothing unusual. I was grateful, however, to have a cruciferous vegetable that wasn't overcooked during my stay in town. The other dishes were unseasoned. You read that right - no seasonings. The egg foo yung gravy was also unseasoned. The crispy noodles were stale. I will not return. read more

Desperate for Chinese food, my partner and I gave this restaurant a try. The adventure began with the woman taking our order. For the life of her, she could not get our phone number right. She must have had us repeat it 5 times before my partner finally became annoyed. A second woman then took the call and claimed the problem occurred because my partner gave them more than one phone number. What? That didn't start us out on the right foot at all. Still, we ordered for delivery. Between the two of us we ordered ham fried rice, General Tso's chicken, pot stickers, and egg rolls. Although we gave exacting directions for delivery, the delivery guy came to the wrong door. I don't know if that annoyed him, but he refused to look me in the eye for more than a second, wouldn't smile, and barely had anything to say to me. Oh, well. I love pan fried pot stickers, and no one seems to make them the same way. I thought their pot stickers were pretty bad.They are small and unevenly cooked (some were very dark) with a very doughy texture. UGH. The ham fried rice was similarly unpleasant. I don't know if any frying was done at all; it certainly was cooked all the way. The nutty texture was annoying. I am usually not one to add soy sauce to anything, but this rice needed flavor and I was happy for the many packets they provided. My partner thought the General Tso's was fine. I thought it tasted all right; nothing to write home about. I'm not inclined to order from this place again. read more

Fast and friendly delivery. The shrimp egg roll was perfectly cooked and not greasy. The cashew chicken was good with fresh crisp veggies. I was hesitant to order based on the reviews, but now I have a new place to order from. read more

No 1 Express - Cashew Chicken - Chinese Near Me - Warrensville Heights, Ohio

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I don't know why the rating is so low. It's a good price, quick and pretty good. I love the pepper steak and onion. The meat is really tender. Also LOVE the egg rolls. They are larger and flavorful. They also deliver! read more

The food is ok nothing special the snow blower seating right in the lobby just another in and out food want be going back there anytime soon

Like this restaurant!!! I have been going here since 1994 high school . Family owned business Parents nice and kids took over and they are friendly. read more

They cheat the customer on the fried rice they give a extremely small amount of meat and fill the box up with rice and most of time the rice is stale/hard this company is a rip off don't waist your time or your money with them read more

This is my go to place for quick, cheap, delicious Chinese takeout. Food is always ready very quickly, delivery is very quick and tasty! You can order online, which I appreciate because I can order on the go easily! The dumplings are good, and so is the fried rice! read more

This is my go to for Chinese delivery. I love their wanton soup and general sous extra spicy. They usually have delivery at our house in 30 minutes and it's always really affordable! read more

I tried to order food and the person on the phone asked me if chow mein was that noodle stuff.....

OMG, Today I order shrimp fried rice with extra shrimp. It was horrible the rice taste old and the shrimp were not done.

As a traveling salesman, I used to live minutes from Chinatown in San Francisco and have tried literally thousands of Chinese restaurants throughout the country and feel I know what makes up good Chinese food. No. 1 Express comes as close to the perfect "take-out" place as exists on Cleveland's Eastern suburbs. Fresh vegetables and meats, good sauces, generous portions and very fair pricing. On this record-setting coldest day, I ordered 30 entries and soups for my company (creating our own Chinese buffet) and our employees LOVED the food. It was a great hit and a wonderful way to stay warm and satisfied. It's also nice to support a small family-owned business that appreciates your business. I'll be back! read more

The staff was really nice, but we ordered 5 entrees and didn't like any of them. It's unfortunate, because we live close by and our kids love Chinese food. read more

Over the past few years - this had been the go-to delivery food service at our office. While a bit too salty, the food was always quickly delivered. The food quality has dropped significantly since the beginning of the year. What normally took 15 minutes to deliver is now regularly taking over an hour. Unless you're landlocked in a blizzard, you can do much better than this for lunch. read more

Do NOT order from this restaurant. Their obvious lack of any concern for their customer becomes shockingly apparent any time you have them on the phone. While the cheap prices and convenience of online ordering might seem appealing, the incredibly sub-par customer service and managerial handling of the situation was appalling. My group of friends and I decided to have a fun evening, and wanted to finish it off with some Chinese food. As Number One has usually been pretty okay and we knew the prices were cheap, we decided to order here. This began an entirely huge fiasco, culminating in our commitment to never order food from this restaurant again. A few of my friends were talking, and they remembered that one time, they had ordered food and, after ordering a certain amount of food, were allowed to order a free order of fried cheese sticks. We decided that they sounded good, and that we wanted to do it again. Because we ordered a different amount of food this time, we wanted to check out how many orders of fried cheese sticks we could order for free. In all, my group (which was rather large) decided that about ten orders would be awesome and would make the night even better. On the receipt, we were told explicitly that the 10 orders of fried cheese sticks would cost $0.00 We decided to call in about 45 minutes after we placed our order to check on its status and make sure that there had been no errors with its ordering. We were told the order would be there soon, and were told absolutely nothing about any additional cost. Upon the arrival of the delivery man, we were informed that not only would we not be getting ten orders of fried cheese sticks (we were offered one), but also, none of them would be free. Wanting the fried cheese sticks, we decided to sign for them. When we got back inside and got settled, the girl who put it on her card checked her bank account, and realized that the money had been pulled from her account, with the additional charge for the fried cheese sticks, before we had been told or accepted the additional charge. This is simply not okay, if you know anything about laws (IRS, 2014). Upon realizing this, we became rather upset. It wasn't so much about the fact that we didn't get the fried cheese sticks that we wanted (although we really did want them, it was understandable the they restaurant's website had made an error), but rather about the fact that their website was misleading, and we didn't want other people to make the same mistake and be disappointed. Knowing that most of their clientele are college students, we could imagine the disappointment that might happen upon expecting multiple orders of fried cheese sticks and not receiving them. We decided to call them to see what could be done to make sure it didn't happen again. Upon calling them, my friend explained the situation, and was laughed at for her being frustrated. The woman on the phone was highly condescending and ended up passing my friend on to several other people, before the call eventually "dropped" as she was waiting to be transferred to the manager. As the problem had not been addressed, we decided to call back. This time, another friend called, and we were clearly frustrated. The customer service she faced was atrocious. Throughout the phone call, she was told that the incorrect charge was her fault, that they would NOT update the website (even though they KNEW that people had problems with it), and was spoken over nearly the entire conversation. Although we repeated multiple times that we were NOT interested in a refund (the charge was pretty small, and it wasn't a big deal to us for this time), this was the only solution that was offered at any time during the nearly 30 minute phone conversation that culminated in my friend being called stupid and getting hung up on. This lack of professionalism is disgusting and shocking, and I am beyond upset. What could have been resolved through a simple conversation, and what could have saved them future trouble, ended up being an aggravating and upsetting phone call for everyone within my friend group. The fact that they refused to acknowledge that they had illegally charged the card more than we had agreed to pay before asking our permission is beyond absurd. Secondly, another inappropriate thing occurred. In order to place the order, we needed to provide a phone number, which we gladly did. After the phone "disconnected," we missed a phone call and then received a text message from what we believe to be a personal phone to the phone number we used to place the order. In entirely poor grammar, a brief explanation was given, instead of responding to our concerns. This using of personal contact information, which was assumed to be kept confidential, is simply not okay. I am highly disappointed with the service we received tonight, and I will be urging all of my friends to not order from here again. If I could give zero stars as a rating, I would. read more

Ordered $30.00 worth of food because I was craving some good Chinese food. Too bad everything I ordered was gross. No favor at all and taste like it was cooked in old grease. When I went back to return the food the guy who took my order wanted to argue with me and tell me the food is suppose to taste like grease because its fried. Sorry but I have had some of the best Chinese food and this was disgusting. He had the nerve to tell me he would only give me $10.00 back or I needed to keep the food. Never ever going to eat this trash again! read more

Went one time for carryout dinner. Tried to call, couldn't get through after multiple times so went there and ordered. There were 2 kids taking orders by phone when I walked in and they just stared at me while talking. Finally, someone else took my order. Took only about 15min for food to be ready. I ordered fried wontons and chicken fried rice. Honestly, probably one of the worst carryout chinese foods ever been to. Wontons were terrible, just not tasty at all. Chicken fried rice was so plain I could've made better. There are much better places than this. read more

Decent, standard Americanized Chinese food. Quick, reliable delivery.

I loved the Chinese food I bought from this restaurant! They had really good costumer service. I had tried other restaurants before but I liked this restaurant the most. This restaurant served really good food. I ordered Dragon and phoenix and it was delicious. I would highly recommend to eat at this restaurant. I will definitely order from this restaurant again! read more

Worst Chinese delivery restaurant I have ever come across!!! This doesn't even deserve one star!!! We ordered fried cheese sticks which were advertised as free. When we received the order, which was charged on our credit cards, they WROTE IN an extra charge. Not typed, HAND WRITTEN, because we were "wrong." Not only did we receive the incorrect quantity, but we were incorrectly charged without notice. When we called the employees mocked us, passed us off many times, and responded rudely to our call. Bottom line is, never order from them!!!!! read more

Order yellow fried rice with chicken.I was a fraid to eat it.Looked disgusting checked wings looked like was dip on oil that's been sitting there for weeks.the rice was dark brown rice smelled like burn oil.had to eat a different type of food because couldn't eat this nasty food. read more

Horrible, horrible experience. Waited an hour for food when I live 10 minutes away. When I called to see the status of my food, they said the manager would call me in 5 minutes. They never called back. When the food finally arrived, all three of the meals tasted bad ( we've ordered here before and liked their food before). Additionally, the sweet and sour chicken did not come with sweet and sour sauce. When I called to tell them the food wasn't good and their was no sauce, I realized my phone number was blocked. I called with a friends phone, and finally got a manager. When I told her the issue, she said the food was good, and the only thing they could do was make another trip for the sweet and sour sauce which could take another hour since they are busy. I said that we wanted new food or reimbursement for the one really bad meal, in addition to the non existent sweet and sour sauce. The manager refused and said they were too busy to help me and hung up. I would give it a negative rating if possible. My friends and I are definitely never ordering from here again, nor will we ever recommend it to anyone. read more

A family owned take out or delivery with reasonably good food; part of the appeal is the excellent value.