Had a great experience with the service. Very knowledgeable and helpful…read more Told me what things would cost and what to do if I wanted to save a few bucks. I didn't feel miss led. 1st Time I used this company and I would again. Definitely recommend this service to others. Carl W.

Please use this as a warning before using this business, the owner does not honor life time…read morewarranty he states he has on parts. I had Jeff install a damper for us at the end of 2022, the metal pull you use to open chimney broke and in February I asked him for a repair, he said the part is covered but service fee of $125 is not, he said he will be on vacation for 30 days but will contact me when he returns, never heard back so in April 2023 I started texting and calling, he finally called me back 5/11/23 and as I was explaining the situation he hung up on me and would not take any more of my calls, very unprofessional .

Called on Wednesday and they were out first thing the next morning to address my issues. Very…read morenice, prompt and thorough. Third time I have used them and will continue.

From the owner: We specialize in quality installation and service of HVAC products. We offer 24 hour service. We…read morepride ourselves on unmatched customer service, in the Greater Metro New Buffalo area. Collectively, we have over 100 years of experience and your family now! Call for a free quote today!

Want to thank Barry and his crew for making our summer nice and cool in our house they installed…read morean HVAC unit last spring no problems and worked great all summer Our house has always been an issue to heat and cool but Barry and Sons took care of us. thx again have a great Labor Day Weekend.

From the owner: ADAMS & Son, Inc. Heating & Cooling is (or will become) your favorite HVAC Mechanical Contractor…read moreserving Berrien County! Since 1999 we've been grateful for every customer, builder & employee we've known. We're on a mission to change the perception of our field. We operate with integrity, honesty, skill & passion for what we do! If it involves HVAC we know it... and we do it very well. You're going to like us... a lot!

New AC unit bought, but every other week it stops working. It's runs but it doesn't cool off. For…read morethe price I had hoped for more reliable work. Also, maybe add more employees. Waiting for him to be available means you have to wait a long time to be seen to.

Update: They fixed it at no cost to us the very next morning, and it has worked perfectly ever…read moresince. Upgrading from 1 star to 4 because they made it right in a timely fashion. Not 5 stars because one person being out of the office for the day meant the whole company was out of service. Frustrating experience was made right. Would do business with them again. ---- On the morning of December 30, we awoke to a cold home. We called Air-Right to look at our furnace and they took care of it in the same day. The igniter broke, so they replaced it. So far so good. However, the furnace made a loud noise whenever it fired up. We thought it was likely just a generic part and that's a minor annoyance, but at least it works. Eight days later, it stopped working again. After calling five times and leaving three messages from just before noon until 5pm, we received no response. It is January. Tonight's low is 21 degrees. This is unacceptable.

Took a lot of time answering dumb questions , like where's the pilot light. Fixed a fireplace and…read moreadded a new one. We're cozy now ready for winter Thank you

We love this business. They have been great to work with. Always easy to reach, friendly and…read moreknowledgeable.

The Fireplace Shoppe is under new management and has been for a while now and has been a great…read moreplace for my wife and I to do business. Working with Brenton Wahl was easy as he could not do enough to answer all our questions and give advice. Josh Bradly was the service technician who installed our vent free fireplace insert. He and his assistant were on time, neat , very knowledgeable and friendly. We felt we were in good hands because of his m any years of experience working in this field. We have now been using our G19A Foothill Oak Log set for a week, and found that it has done everything promised by the Fireplace Shoppe. We highly recommend this business. Paul &Barb

I called Albert chimney sweep to get an inspection and cleaning scheduled since I recently bought…read moremy house - and they told me they had been to my residence in the past. They came out and let me know that because a wood stove was installed to a manufactured fireplace that they couldn't touch it for liability reasons, which I completely understood. He was here for 2-3 minutes and then told me I still needed to pay $120 for a service call (even though no services were completed.) I said I understand that we need to pay something since they made the trip here, but asked if the full priced service fee could be discounted considering we live nearby and no services were completed - and he very rudely declined/said no. We ended up paying the fee - and I do not recommend working with this business as you could very well get ripped off.

Very nice, professional and stayed true to their estimate. Installation also finished as expected…read more Love the stove and so far is working beautifully. The stove we wanted took a little longer than expected to get in (no fault of theirs) and they were super busy so I did have to be the one to initiate calling to get updates and receipts but outside of that I have no complaints and would certainly recommend them!

Excellent service from a truly family run business. They delivered what they said they would,…read morehelped solve problems that arose in the natural course, and were a pleasure to work with.

We have nothing but fantastic things to say about Family Chimney Sweeps, which is really a family…read morebusiness. When I originally called to schedule an appointment, they spent a great deal of extra time on the phone walking me through some steps of doing an initial check of my chimney and what to look out for to minimize risk of fire/CO exposure. They did not have to do this, but went way out of their way to spend this extra time with me and lend a hand. Scheduling was easy and efficient, and they use Square app to confirm, track, and enable notifications for the appointment. During the inspection/cleaning, they were very friendly, transparent, communicative, and efficient. They prepped the work area which was then spotless upon completion as if they were never even there. Extremely professional, knowledgeable, and personable. I had great conversations with the two sons during the appointment, and they took extra time to answer my questions and to walk through safety and operational concerns I had. Overall, this was an excellent experience and I'll be recommending Family Chimney Sweeps to everyone going forward. Great job!