My furnace went out two days before I left for vacation. Tim was unavailable to come out and look…read moreat it immediately, but he went way above and beyond to help me diagnose the issue over the phone. Then, he had the part I needed, so I picked it up from him, and he walked me through how to install it. When that turned out to be only part of the issue, he dispatched a guy who works with him, (Thanks Julius!) at 8:30 at night the night before our vacation to make sure we were covered! Julius was awesome and got use fixed up so we didn't have to worry about it! Thanks guys! Price was EXTREMELY reasonable!

Tim is great. He does great work and is very transparent in pricing and always goes out of his way…read moreto explain what he is doing and why. I feel much more comfortable using someone like Tim over the corporate companies that aim for volume over quality. I would not hesitate to recommend Tim.

We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

RW Lapine in St. Joe does an outstanding job with Navien tankless water heaters! Over the past few…read moreyears, we've had Scott, Connor, and Nate out to service our system--and every single one of them has been professional, knowledgeable, great with communication, and genuinely great to work with. They've helped us fix a poor initial installation, performed regular system flushes, and repaired a few leaks along the way. The quality of their work and customer service has been consistently top-notch. We couldn't recommend them more highly!

AC quit. Tyler came out and had pricing and financing ready…read morefor new units. Josh and Dave installed yesterday. 5 stars.

BOSS Services is a total scam…read more they will install junk equipment that will fail just after their worthless service warranty expires, and then they will just dump you in the middle of winter without heat. not all veterans are heros, obviously.

Boelcke was quick to return our evening call and get someone out to our house to address a frozen…read morepipe. They were able to locate and thaw the pipe and installed heat tape to prevent recurrence. Their team was knowledgeable, friendly, and did a thorough cleanup after the repair was made. Price for weekend labor and material installation was very reasonable.

Boelcke sends out Facebook ads advising us to call them to do preventative maintenance on our air…read moreconditioners before the cooling season begins. So, as a member of their Maintenance Agreement family and as a 20 year customer, I called on April 16 to schedule my preseason service. They were booked until July 28. So much for preventative maintenance and so much for customer loyalty.uu

Best guys in SW Michigan Would Recommend. Amazing service, great communication and fair price.read more

This is about their 10th time fixing and replacing units and still have problems. I believe they're…read moretaking advantage. Terrible service

Great work for a great price. The compnay was a please to have do work in my home…read more The technicial showed up on time, called to confrim the night before, was respecful of my home, and did an overall great job. I will go back with any problme in the furture.

Don't Bother - Waste of Time!…read more A few nice guys came out to look at our house that needed both HVAC and Plumbing work. My husband said they were knowledgeable and nice guys. They inspected the job and discussed the scope of the project. A week later, I called for the bid. Stan got on the phone and said they weren't interested in bidding on the job. Said that they primarily handle commerical jobs. Whaat?? When I booked the appointment the woman asked if this was residential or commerical. She nor the guys that came out to look at the house never said that they don't do residential. I often wonder how businesses with poor customer service survive. I mean any professional SERVICE company that takes time to come and inspect a job submits a bid. My husband and I are both nice and professional people, so it's not like we offended them in anyway. They clearly are not interested in getting new business. I'd never recommend this company to anyone.