Ernie Miller and his son did an excellent job on an installation of a wood stove in our 3 season…read moreroom! They were very professional and tidy. They put down tarps throughout the house to protect the flooring, and did a great job of cleaning up, inside and outside after the installation. They were very nice to talk with as well! I Would definitely recommend them! David Armstrong

We had the team from Miller Stove and Fireplace install a new gas fireplace at our lake house. The…read moreteam did am excellent job with the install, you would never know they were in our house. We really appreciated the advice and recommendations thay Matt made. They also kept to the schedule they promised. ​

Took a lot of time answering dumb questions , like where's the pilot light. Fixed a fireplace and…read moreadded a new one. We're cozy now ready for winter Thank you

Wow! I recieved my grill with a broken hood. Wouldn't open. I emailed the returns folks, and a week…read morelater they had FedEx picking it up snd the next day after that, dropping off the replacement. This is my favorite grill ever. The customer support is amazing. The grill is amazing. Best steak I had in years. Thank you@!!

Bad customer service. I've attempted to purchase a grill 10 times. First order went…read morethrough(stated created on Grilla's website), but nothing ever shipped. I reach out and was told that the order didn't go through. I attempted to place it again, but orders failed. I was told that this was on PayPal's end. I reached out to paypal and was told that nothing was ever submitted or declined from them. Grilla never offered a solution, other than to try again. I tried again with an AMEX card, it was billed, but then immediately returned. I called AMEX and was told they approved it, but Grilla credited it back. So i tried a Visa, order went through, card was charged, but Grilla said the order never processed. Worst of all, after all of this, their solution: Try to place an order again! Grilla would not look into the fact their payment processing system is broken, wouldn't even acknowledge it. Dodge a bullet with this one, if this is how they treat a potential customer(someone trying to spend money but hasn't yet), how do their treat their existing customers?

These guys were so helpful in getting our fireplace upgraded from wood burning to gas. They have a…read moregreat showroom with so many options. Got our fireplace upgraded last November just in time for the holidays and we have had a winter and early spring filled with nice ambiance in our den. The whole installation process only took about 4 hours from installing the gas line, putting in the gas logs, sweeping our chimney and painting the interior box. They came out a few weeks later and got our nice new glass doors installed replacing our dated old 80s brass ones. So efficient and couldn't be more satisfied!

It's been YEARS and they still haven't fixed the two holes in my floor or both sides of the fire…read moreplace on the wall left undone. I've asked several times and they always say they'll call me or come by and never do. I fulfilled my side by paying every cent I owed and they left my fireplace work undone. UNACCEPTABLE. Oohhh and they were supposed to come back and calk. Never did. Everything was just a mess.

For the most part it always has what you need on short notice. With a RadioShack, hunting store,…read moreand home store(kitchen utensils to decor) it has a little of everything. Their impulse buy trail mix is pretty inexpensive too. I do a lot of projects and with no big box home improvement store within 30minutes it's good to have close when you need nuts and bolts or a saw blade. As expected, the prices are slightly higher than a big box store but you pay for convenience in my mind.

Worst management ever have ever encountered. This company refuses to stand behind the products it…read moresells. Lifetime warranty means lifetime warranty but at Hales this means that the owner tells you to buy Tools somewhere else. I will never shop at this store again.

This is an amazing business. I used them to build an incredible outdoor kitchen. Their design…read moreexpert (Darren) and owner (Sam) are so busy but take the time for extraordinary service and quality installation beyond what you will find in northeastern Indiana. They are nothing short of incredible!!!!

When ordering the washer, website stated delivery on 6/6 and that was accurate!…read more Delivery was confirmed via email for 11am-2pm. Driver arrived at 10:45 Delivery drivers were friendly, courteous, and careful. Not one ding or dent from front door to basement while removing old washer and installing new washer

Great customer service, great delivery and installation. Driver, Manuel and Helper Gustavo were…read moreboth respectful and kind! Kudos to ABT!