Had a good experience during my visits and he was responsive to messages, however he didn't send an…read moreexternal referral that he said he would send. When I follow up, I was informed that he left and they had no idea what the status of my referral is. Due to staffing, I'm now at that back of line and will have to pay more for an appt months out to just ask for the referral. Disappointed that I wasn't informed that he was leaving as I would have followed up again.

From the owner: When you access a Sutter Health network hospital, physician or medical specialist, you'll be…read moretapping into Northern California's premier care network for you and your family. As recognized leaders in cardiac care, women's and children's services, cancer care, orthopedics and advanced patient-safety technology, Sutter Health cares for more than 3 million people annually - sharing best practices, resources and a not-for-profit mission across the region for extraordinary clinical outcomes. With most insurance plans accepted, and many facilities offering same-day appointments, Sutter is your partner in health.

Dr. Agrawal is very thorough caring profesional. Provides Quality care and current and effective…read moremedical practice. Juan Cobarrubias PhD

I've only had one visit with Dr.FOlan, but it was a very positive experience. I came in with…read morecold/flu symptoms, and he gave me exactly the care I needed. From the start, he was very attentive to detail and took the time to really listen to my concerns without making me feel rushed. He asked thoughtful questions and made sure to fully understand my symptoms. He also explained everything clearly and in a way that was easy to understand, which I really appreciated. It made the whole visit feel much more reassuring. What stood out most was how caring and genuinely concerned he was about my well-being. It felt like he truly wanted me to get better, not just treat the symptoms and move on. Based on this first visit, I feel confident continuing care with this office and would definitely recommend him to others.

High primary doctor care quality, front office and service experience, excellent!! I would…read morerecommend Dr. Folan and Sutter Health San Mateo.

Dr. Johansen goes above and beyond the level of service offered by other concierge doctors. Like…read morethe others, she offers same-day appointments and an easy way to reach her during the workday and outside of working hours. Dr. Johansen also listens attentively; explains your medical issues clearly; offers treatment alternatives; promptly orders tests and makes referrals; finds good specialists to evaluate and treat your condition, when necessary; and does additional research on your medical issues if needed. She respects your right to make the final decision regarding your treatment. Every time you see her, she seeks to connect with you on a personal level as well as a professional one. In 2023, I moved to a community 65 miles from Palo Alto. I kept Dr. Johansen as my primary care physician, knowing that I could reach her by phone or messaging and that I could drive over to see her when needed. I recently moved back to the Palo Alto area and I am so glad to have easy access to her clinic once again.

My experience with Dr. Johansen has always exceeded my expectations. She is perceptive, thorough,…read moreand diligent with follow-up. Best of all, she listens closely, takes the time needed to gather important information, and is compassionate. I'm so fortunate to have her as an advocate and partner in my journey to health!

One of the best doctors I have had over the years! Dr. Rivera is very patient, explain things in…read moredetail, very thorough. She makes me feel that she really cared about my well being.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

Dr. Wang is a wonderful doctor. I found her bedside manner excellent. She was very helpful in…read moreexplaining my diagnosis and offering different treatment options. I felt like she really listened and cared and I will definitely be seeing her again.

Dr. Wang is a great doctor who helped me with a tough health issue. I cannot say enough good things…read moreabout her!

This page is showing the wrong address for Dr. Neeta Jain. (It says she's in Palo Alto, CA, but…read moreshe's now located in Oceanside, CA at Kaiser--February 2014) This is my first visit with my Kaiser primary care doctor, Neeta Jain. I wanted a female doctor at the Rancho Del Oro facility in Oceanside, so I after reading all the doctor profiles, I chose Dr. Jain. She's very efficient and seems really on top of everything. I tend to go off in 4 directions at once, and she kept me on point and kept my questions organized. I usually end up forgetting at least half of what the doctor says to me. She recapped, which is a big help for me. I found her knowledgeable, friendly and very professional. I have already recommended her to a friend. I don't think you can go wrong with her at this point.

Neeta Jain is very smart, thorough and who tries to understand the patient in great detail…read more She is - well prepared - takes care of the preventive care - knows the asian health issues and background very well She knew that many asians have Vitamin _D deficiency and recommended a suitable treatment. Overall fantastic doctor!!

Stanford Express Care is nice to have to be seen on any day of the week if they have availability…read more Their appts are usually always booked here and I understand why. It's easy to find but I don't like having to pay for parking if over an hour. They are a clean and modern facility. Plenty of seats to separate you from others that are sick. They do recommend that all staff and patients wear the disposable masks which is good practice. The staff are friendly, caring and helpful. I would come back here again when needed. [3R,2026]

The line was down the hallway to check in so the "lead" clerk decided we were late for our…read moreappointment. He rescheduled us 5 hours later and then threatened to call security when I told him we had been waiting in a 6 person line. Kid still sick and waiting to see dr

Dr creasman is excellent for eyes and breast. He did an amazing job on me and I highly recommend…read morehim.

Absolutely love this place. I have been going here for years (I drive down from SF) because truly…read moreno other place compares. I've been see by many members of their staff and they all do an excellent job. I've gotten laser skin treatments , Botox, and filler here over the last 5 years. I've tried other places but this one is hands down the best

Love Dr Sarah Hanay, My husband and I think the world of Dr…read more Sarah Hanay. She is knowledgeable, attentive, and genuinely caring. She responds quickly, listens carefully, and asks thoughtful questions. With each visit, we feel increasingly known and well supported. She has excellent bedside manner and a calm, unpretentious presence. We highly recommend her. Elena & Steven

We recently tried One Medical via Amazon…read more This service was advertised as a $49.99 virtual healthcare visit.  Upon learning that we were not physically in the US (we were in France at the time) the doctor said that he is not able to consult. Following my short explanation of the issue, he reiterated that he could not help and I should be seen in person at an urgent care type facility.  This entire call lasted less than 5 minutes.   Imagine the surprise when, a couple of weeks later, I received a bill for $230 with reason as "New Patient Office Visit: Complex".   I reached out to One Medical saying that (1) this was not an office visit (2) it certainly wasn't complex and (3) the rate for a video consult is $49.99. All I received in response was a convoluted boilerplate saying that somewhere/somehow I had picked a different path than Amazon's advertised $49.99 service, resulting in much higher billing for the same service. This response totally ignored the fact that it was not "an office visit" and there is nothing "complex" if the physician is unable to consult.    My subsequent email reiterating that this was not an office visit, that the virtual meeting lasted less than 5 mins, was by no means complex and the only outcome was the suggestion to go to an urgent care facility went unanswered. Yet the bills just keep coming. To me, this is a clear case of bait and switch wrapped around overbilling with incorrect service description. Needless to say, I have no plans to pay this outrageous and improper bill. Moreover, if One Medical do not address their disengenous practice of claiming a brief and utterly useless chat with someone who was not able to offer any medical opinion or input as a "complex visit", I plan to broadly expose this practice on social media, and report it to compliance, health authorities, consumer protection as well as to Amazon executives as they should re-evaluate their relationship with such a shady operation.