They were very unhelpful. They didn't understand or even listen to me about my problem. They…read morecouldn't give me a straight answer to very simple questions. I had a very unpleasant experience. They are supposed to be a medically related business, but treat patients very badly.

The voicemail clearly states that the lock is broken. When I asked for my old parts I was…read moreinformed they are still in my leg. Why then was I told that I owe 400.00. I said show me the broken parts you were unable to do so. Now you say the sock was stuck. I would have appreciated knowing that. Instead I'm told I owe 400.00 for a part that is not broken ! I will save this voicemail! Not cool.

John is Great. Have been a BK Amputee since 1993 and Jon has…read morebeen taking Great care of All my Needs. I Highly Recommend North County Prothetics.

Zack came to see me in the hospital 3 years ago, when I was in a serious motorcycle accident. Since…read morethen, I've been coming to North County Prosthetics and Orthotics, and I couldn't be happier with them. They are usually able to get me an appointment on a day's notice if I really need it which has been a life saver. With prosthetics, things can get uncomfortable quick! I've ripped through liners and broken locking mechanisms, but they always take care of me quickly and professionally.

Dr. Goldberg was very sweet and caring. He made me feel very comfortable even with having the…read more"white coat syndrome". He explained everything to me from the situation to the plan of care and discharge instructions. Answered all my questions and was very thorough. Light hands with inserting the IV. Barely felt it and got it right away even when I have been told to be a hard stick. The employees were very kind, soft spoken (which seems to be rare nowadays at clinics/office settings), helpful with explaining how the payment works as well. Highly recommend them for wisdom teeth surgery. Mine are healing just fine almost two months out. Great customer service!

My daughter just had her wisdom teeth taken out and everyone from the front staff, dental tech and…read moreDr. Goldberg were absolutely amazing. Dr. Goldberg was so kind to my daughter and made sure she felt safe and comfortable. Beyond impressed!

Stopped in today Feb 18th and was greeted rudely with attitude. I brought the required paperwork…read moreand they had an attitude about it and said they wouldn't give me my item until they got doctor notes...which were on the paperwork I brought. So they are holding up my surgery date. Both workers there had an attitude and tone of voice set the tune. Don't come here if you can avoid it.

I find Alexia is a very thorough CPO and patient professional, and I recommend her. Also the staff…read moreis awesome.

Best place in Bakersfield to work. No fraud, no hostility,no micro-management and a true HR dept.read more

Great service and follow-up. During COVID19 guidelines were followed. Thank you for taking such…read moregood care of me.

Service is amazing!! I have been coming here for my mother's garments after her cancer treatment…read more 10 years ago and they are always so kind and helpful.

I came in about 15 minutes before closing one Saturday just to investigate. Many people complain…read morethis shop sees people by appointment; I don't think this is a fair or reasonable thing to complain about. Let's say you wandered into a doctor's office, they don't take walk-ins either, but they will give you information if that's what you need. So. . . I came in to see how expensive mastectomy bras are and the owner asked me if I would be paying out of pocket or through my insurance company. Gosh, I did not know insurance companies pay for that kind of stuff because in the 8 years since my diagnosis no one from my health care team ever expressed an interest in helping me obtain post mastectomy gear. Based on her suggestion I did ask, and although neither of my doctors (male) had any idea what I was talking about, there was a breast care coordinator who worked for the insurance company, who contacted me and one week later I had an appointment at Althea's to get what I needed. To be properly fitted takes 45 minutes to an hour - and this is why you need an appointment. I recommend talking to your insurance company first, before making an appointment, since if they say "no" you're no worse off than before, and if they say "yes" you could save yourself hundreds of dollars. For this information alone I would have rated this place a 5. She had more information for me than anyone in any of my health care teams in the last 8 years had. (I had a different team when I lived in Kern county, plus a different insurance coverage at another time.) No one from any of these three teams ever mentioned specialty bras or prosthetic breast forms. However, I also felt the care I received during my appointment was worthy of a good rating. There was no rush and I got to try on different styles, colors, my needs were considered. It was all very thorough. If you or anyone you know is dealing with breast cancer, this is a great place to find a bra.

Meret was wonderful! I had a wonderful experience and I stood up straight when she put them in my…read moreshoes. My feet feel great

Don, Kieth, Lupita & Madeline work as a team in a most efficient manner. I'm a below-the-knee…read moreamputee and lucky to have such a team in my life. On-time with appointments and supplies.

Achilles prosthetics at the Stockdale location he is amazing. Mr. Logan who handles me is very…read moreprofessional and just overall awesome. Everybody from the front staff to the back staff is 100% professional and empathetic to my needs if you go anywhere else you're going to the wrong spot!

First impression was how clean and empty it was. There wasn't one other soul there expect the…read moreladies working behind a window. They checked us in quick and were in the back within the first 10 min. Everyone was kind and the lady helping us with the boot for my mom was very informative. Sucks to have to be here for these situations but happy to be helped by kind people when in need.

This office is incompetent. Originally made an appointment for first week of January. They had to…read morereschedule to the last week in January due to someone having Covid in the office. Understandable. When they made my new appointment, they told me 11am. I arrived on time and at 1115 when I had yet to be seen, they told me that my appointment was for 1130. I'm frustrated by their mistake but continue to wait. They are now running behind and I end up waiting over an hour for my appointment to be fitted for orthotics. Once fitted, they state they will call me with estimate and when orthotics done. By end of February I have heard nothing so I call 2 different times, no response. Today, almost 8 weeks after I was fitted for orthotics, I finally reach someone in the office. Apparently they have been waiting for me to approve cost and have not even sent measurements to the vendor who actually makes the orthotics. They admit on the phone "they dropped the ball". Only go here if you want to waste your time with incompetence.

We went on Dr recommendations for a shoe for a broken broken foot. The front desk acted like we…read morewere a irritation to her routine. The technician measured for a shoe that they didn't have in stock. Then tried to up sell to a boot. "Don't worry it doesn't cost you anything, Medicare will Pay for it. We opted to order the shoe. 3 days later we called to find the status. They hadn't ordered the shoe and said we would have to pay upfront because Medicare won't pay. This place is a pit. Don't bother going there. We went to the Ventura office