I can't say enough good things about George's Kitchen & Bath, especially Kelvin. We needed help…read morewith a thermostatic cartridge and he went above and beyond. He is incredibly knowledgeable, helpful, responsive, and supportive throughout the entire process. He really knows his faucets and took the time to answer all of my questions and make sure I had exactly what I needed. It's rare to find this level of expertise and customer service. I'll absolutely be going back to George's Kitchen & Bath for all of my future faucet needs. Highly recommend!!

DON'T SHOP HERE!! They have a lot of options in the showroom…read morebut when it comes to ordering, nothing gets delivered on time and no communication from the sales people. If you want to over pay thousands of dollars and then wait for 3+ months with no updates then go ahead and shop here.

Always look at Snyder Diamond first! We suddenly needed a…read morenew toilet & found a Toto we really liked at Home Depot but it was out of stock. Luckily, SD had it in stock & it was even a few dollars cheaper AND delivery was included. Idk why we didn't check here first bc we've gotten several major appliances here & they've always provided fantastic service. So much better than a big box store! Good luck getting help from HD. You can always get someone on the phone quickly & they're friendly & helpful. They're on top of it with delivery & use their own guys so the communication is great. Their showroom is also beautiful with tons of options.

Our experience with product experts, John and Linda, at Snyder Diamond was exceptional from start…read moreto finish! John was the first person I spoke with over the phone, and he patiently listened as I explained our unique kitchen layout. To create a more open walkway between our kitchen and living room, we needed an extra tall, narrow 30" x 80" European-style refrigerator. As it turns out, the only freestanding model sold in the U.S. that fit our requirements is made by the German brand Liebherr. The frustrating part was that although other retailers near us offered the refrigerator for sale, none of the showrooms had the model on display. But guess who did? Snyder Diamond! So we made our way to Pasadena, and we're glad we did. Linda warmly welcomed us and immediately took us over to the Liebherr refrigerator. It is beautiful, well built and checked every box on our wish list. Linda was very knowledgeable and generous with her time. We ended up walking around the showroom with her, picking her brain about everything from kitchen fixtures to appliances. When I mentioned I was a coffee addict, she even offered me a cup from their built-in Miele machine--a small gesture that reflected the personal service we received. The showroom itself is beautifully organized, with a huge variety of high-quality appliances and fixtures. We highly recommend anyone planning a kitchen or home renovation to visit this family-owned business. They've been in business for decades, and have an interesting history to share. In the end, being able to see the exact Liebherr model in person gave us the confidence to make our purchase. We're grateful to John and Linda for helping us find the perfect refrigerator for our unique space. Thank you for making what could have been a frustrating search into such an enjoyable experience!

This Kohler showroom is excellent and clearly showcases all of their models. They also have a…read morefunctioning shower section so you can test their shower heads and controls. The store is well lit and displayed and all the attendees that helped us like Nona and Lala are super nice. We have ordered Kohler for our bathroom and will be doing so for the next one. Some extra pieces are quite pricey and unnecessary but for the core essentials, they are great. Street parking is available and there is also a $1 for 2 hours parking garage next to Miniso.

I am a Certified Kitchen & Bath Designer who regularly specifies Kohler and Kallista products, I am…read moretruly impressed with the new Kohler Store in Pasadena. This showroom is beautifully curated, and it's clear that Bernie, the General Manager, is doing a wonderful job. From the product displays to the client experience, Kohler as a company demonstrates a deep understanding not only of what a homeowner need during a remodel but what designers need to specify a product for their clients. Purchasing products direct from manufacturer makes the selection process more streamlined and offers real value, especially to homeowners should they have any warranty issues down the road. Lala continues to be a standout! She is incredibly knowledgeable, kind, and consistently professional. She goes above and beyond to support both Trade partners and homeowners, making the process enjoyable and efficient. One of the things I value most is that I can confidently send my own clients to her directly, knowing they will receive the same high level of service and care that I do. Between the outstanding customer service here and the exceptional product line Kohler offers, I cannot recommend this location highly enough. Whether you're a design professional or a homeowner beginning a remodel, the Kohler Store in Pasadena is truly a top-tier resource.

MISSION West K & B (est 2005) is an opulent one-stop-shop kitchen and bath shop. It is a family…read moreowned and operated business located in South Pasadena. They supply customers with all of their plumbing, lighting, hardware, counter top and custom cabinetry. Their showroom emits class and elegance as evidence by the unique/creative design of their products. I was on the market of upgrading my kitchen and bathroom and they seem to have the stuff that I might need. I have looked all over Pasadena and they are on the top of my list. Parking is abundant along Mission street. Overall, it's a great kitchen and bathroom store.

I have been working with Adrienne for a couple years now, and the depth of service and product…read moreknowledge is unparalleled. Everything from appliances to plumbing to cabinet pulls (aka the jewelry of the kitchen) are all presented in-hand or on screen--with expert guidance to procure just the right make and model. Adrienne also was very understanding of our mindfulness towards budget and offered many more cost effective options. For us Adrienne @ MW&B was a one stop shop towards realizing our dream kitchen.

"Hello Ricardo, I just wanted to say thank you for all your help at Pacific Sale. Every time I had…read morea question, you were there with clear answers and great support. I really appreciate your professionalism and kindness. Thanks again for everything.

I wasn't gonna give any star but got to put one as they don't deserve any! LATELY since the housing…read moremarket tumbled, HIGH PRICE OF HOMES and interest rates UP & just unbearable therefore no one renovated kitchen, bathroom.......their SALES NOT UP TO PAR. Sales person nice & seems sincere but once sales transaction done-it would make you felt like a HIT & RUN. Unqualified installer Gas Dryer unqualified with no due process and Due-Diligence after installation completed -they would make you feel like a Drive -Thru McDonald's NO GAS DETECTOR Equipment ON HAND to ENSURE whether the installation COMPLETED and Safe for consumers. Thanks GOD I ASKED lot questions. By the way this guys came in with NO-BOOTIES and willing to ROLL THEIR DOLLY ON YOUR millions home on a HARDWOOD FLOOR. Please CHECK IF THEY ARE CERTIFIED GAS/Electrician. I RECOMMEND TO BUY appliances DIRECTLY FROM MANUFACTURER\s.

We had a wonderful experience working with Lily at Cabinet City on our kitchen design project. From…read morethe very beginning, Lily was incredibly patient, friendly, knowledgeable, and accommodating. We started this process with very little understanding of kitchen layouts, materials, cabinetry options, and design styles, but Lily took the time to thoroughly educate us and guide us through every decision. She was always responsive, supportive, and genuinely focused on helping us create the right kitchen for our home. Rather than trying to sell us everything available, Lily consistently recommended products that best fit our needs, budget, and design goals. Her honesty and professionalism gave us great confidence throughout the entire process. Cabinet City also offers a fantastic showroom with a wide variety of kitchen styles and designs, making it easy to find inspiration and customize a solution that works for your space. We will highly recommend Lily and the team at Cabinet City to all our friends that are interested in Kitchen remodel.

Cabinet City is an amazing and professional operation that supplied us great cabinetry and provided…read moreus a superior. Excellent service. We remodeled our entire Kitchen. Fiona who planned and helped us through the design of our Kitchen. we really like it. Xi who help us a lot in terms of pricing, can't complain. That price is very reasonable if there is any problem or any issue, they will solve it immediately. Thank you Fiona again.

Tile Depot has the best tile selection and excellent staff ready and willing to help you. Everyone…read morewas so nice and helpful -- especially Philip, who took initiative while helping us by making calls to find out delivery estimates for products we were interested in, helping us find everything from tile, bullnose, mosaic, and grout, etc. When we first started our bathroom remodel project we went to Floor & Decor as well as a few other places. We wished we came here first! Which seems to be what everyone else feels as well: we heard another lady say the exact same thing in another aisle, and the first review I saw right now as I was coming here to post this also said the same. Anyway, this place is amazing!

Wanted to share an updated review for Tile Depot. We finished our 2 bathroom remodels, all using…read moretiles from Tile Depot... floors, shower walls, shower floor. Everything came out beautiful and we are very happy! 5/5 experience the whole way through.

I had such a wonderful experience on 8/1/26 at the Pasadena Williams Sonoma, and I wanted to…read morerecognize the outstanding Manager Diane for providing exceptional customer service. She was incredibly helpful, and genuinely went above and beyond to make my shopping experience enjoyable. I had found an All Clad Stainless Steel Stir Fry that was incorrectly priced, and without any hesitation or unnecessary back-and-forth, she honored the posted price. Her professionalism, kindness, and willingness to make things right truly stood out. It's rare to come across customer service like this these days, and her positive attitude and commitment to her customers made a lasting impression. Thank you for turning what could have been a frustrating situation into such a pleasant experience. I'll definitely be returning to this location because of the amazing service I received.

Came in today to buy a 10 inch pan and was told they did not have any. The lady was rude about it…read moretoo. What's the point of coming in if they have to order it for you. Like not one pan for sale???