I was nervous about using a laundry service but not anymore! They kept everyone's clothes sorted…read moreand folded together in separate bags. I asked for fragrances free and it didn't have a chemical smell that some fragrance free detergents leave. Our clothes are soft smell clean and odorless and folded nicely. The price is awesome considering it gives me time to take care of my aging mom and not stress about laundry or run up and down the stairs. Mark was so kind to answer all my questions and it was a breeze to set up an account.

The service was as promised. In 2 days my towels and sheets were returned in 2 solid packs,…read morefolded, and clean with a fresh, but subtle fragrance of downy.

Great laundry place to wash your clothes with quarters' plenty of machines and dryers! Definitely a…read moregreat find!

Overall, I've had a good experience with Suzie's Washtime. Everything is clean, the machines work…read morewell, and I really have no complaints about the laundromat itself. The only issue I had was with the posted hours. There is a sign that clearly says "Last Load at 9:30 PM," while the actual closing time is 11:00 PM. I walked in at 9:26 PM, expecting to still be able to start a load. When I was told they were already closed, I pointed out that the sign clearly says the last load is at 9:30 PM. Instead of explaining the situation, the employee rolled her eyes, said "okay," walked away, and then said "oh my god." I found the interaction unnecessary and unprofessional, especially since I was simply pointing out what the posted sign says. I understand that employees may need time to close up, but if 9:30 PM is posted as the last load time and 11:00 PM is the actual closing time, customers should be able to start a load before 9:30 PM. Other than this experience, everything has been great. I just hope they either honor the posted last-load time or update the signage, and that customers are treated a little more respectfully when asking about it.

Great little place for cleaning and alterations!…read more I've had a few things altered here before and he's always very accommodating and wants to make sure everything fits and looks right. The service is also fast! You can get things rushed if needed and he'll turn it around quickly.

I usually don't leave reviews, but I feel that I must after my husband's experience. My husband…read moredropped off his suit and dress shirt on Tuesday, March 3rd. He was quoted around $32.00. Pick up day and time was March 5th at 5 p.m. He needed it for a wedding out of town on March 7th. Keep in mind that this was only his second time going to this place and ever using a dry cleaning service. Fast forward to the wedding day, there were stains on the sleeve of the dress shirt. Unsure if the stain was there prior. I've attached pictures for reference. My husband had to figure something out minutes before heading out to the wedding. We came home Sunday night, March 8th. My husband went to tell them about the situation on Wednesday, March 11th. He was told that because of how long it's been, they refused to provide any kind of refund. They also questioned why he didn't notify them. It was our fault that we didn't verify when we picked it up, but we trusted that it was properly cleaned. Also, why couldn't they notify us that they couldn't clean the stain? Refund or not, my husband didn't even receive an apology. I believe that was unprofessional as they are providing a service. Definitely would not come back.

great place with good machine and a very good attendant. it's always clean and cool inside.read more

I enjoy doing my laundry at Love Laundry because I met Mireya and I asked her how to use machine…read more She is very friendly, hard worker, keep things clean and excellent service. I will always come back.

The new owner is rude as heck. We used to drop our comforters here for service. The employees are…read morefantastic and friendly. The owner is not. We now go to Loves laundry for our comforters and pay more but worth it to avoid the rudeness of the new owner. I know of a few businesses that have also moved their laundry needs to other facilities.

I've been coming to this Laundry place for years. Olivia is always so kind and helpful. The place…read moreis always clean when she is there. One thing I did notice is the couple of machines were out of service specially the one of the 90 pounds. Thank you Olivia for all your hard work.

Five Star Cleaners & Tailoring did an amazing job with my wedding dress!…read more During our wedding, we took photos outside, and unfortunately, there was a little mud that got on my dress. On top of that, my cat must have been upset she wasn't invited, because a couple days after we returned home, she had a seemingly intentional accident in very close proximity to the dress. Although the dress was in a bag at the time, both the dress and the veil ended up with a slight odor to them. After that, I decided it was time to look into cleaning options. I had already been to Five Star in the past, so I used the Yelp project feature to reach out to them as well as a few other cleaners in the Sacramento area. They were very responsive and their pricing to clean and preserve the dress was very reasonable, so I decided to go with them. The turnaround time for cleaning was about a week, which is exactly what they estimated. They showed me the dress before it was boxed so I could confirm it was properly cleaned. There were no more mud stains, and the odor was completely gone! After I inspected the dress, they asked me to come back in a day or two after they had time to box it. It was wedding and prom season, so they were a little busy, and I told them I was in no rush to get the dress back. I went back a few days later and picked up a large box. There was an outer, regular, storage box and inside was a large preservation box that had a display window. It looked great! Oh, and to top it all off, I had originally only inquired about cleaning and boxing for the dress, but when I asked how much it would be to add the veil, they included it for free! Thank you!!

I'm very disappointed with my experience at Five Star Cleaners in Natomas. Unfortunately, my…read moreclothes were returned to me with visible dirt and deodorant residue still on them. In fact, 3 out of 5 dresses still had deodorant marks after being cleaned. When I dropped off the dresses, the woman who placed my order specifically told me to turn them inside out so they could clearly see what needed to be cleaned. I followed those instructions, but unfortunately, it doesn't appear to have made a difference. It's really sad and frustrating to feel like you can't depend on your neighborhood cleaners to properly clean your clothes. I understand that mistakes can happen, but the results were not what I expected, especially after following the instructions I was given. I'm sharing this review because I feel my concerns should be expressed, and unfortunately, I will not be returning to Five Star Cleaners.

I brought in a white dress that I honestly thought might be beyond saving, and I was amazed by the…read moreresults. Vogue Cleaners completely restored my dress and saved me from having to replace it. The woman who helped me was incredibly kind and provided exceptional customer service. I truly wish I had gotten her name because she deserves recognition. The quality of the work and the level of care I received were both top tier. Vogue Cleaners has earned a loyal customer. I will gladly make the drive from Elk Grove because I trust them with my clothing. Thank you for saving my beautiful dress!

Great Father & Son owned store. I had a rush order for my…read moregranddaughters Wedding. Done on time and actually done early. Vogue is my new Go-To for for cleaning! Thanks for the GREAT Service!!! Richard Miskanis

Great company, I will forever use this service! Thank you for all that you do! Very prompt &…read moreprofessional service

Love this service! They came to pick up my bed spreads and delivered in a timely manner once they…read morewere clean. Paid electronically and I also love the option for a more natural cleaner. Will definitely be using their services in the future.

Always staff on hand so you feel safe and at ease. There's free dryers but those are taken up fast…read more Kept cleaned & orderly. Customers are friendly too!

Been to this West Sacramento gem a few times the place is never packed when i go, they have a very…read morespacious floor plan a lot of big washers to get it done in no time!!! Not to mention drying is free when you wash, its a win -win situation, its always clean and smells good, they have two bathrooms which are kept up. They also offer a Drop off laundry service by the pound with a ten pound minimum, never used this service but i heard they do a great job, if your looking for a nice laundry mat i recommend this one the ladies who run it are very helpful and sweet Claudia is a awesome lady. Also forget to mention just for checking in on Yelp i was offered 2 complimentary laundry pods!!!

went in and requested an earlier pick up, they were very transparent about pricing and…read moreunderstanding as I told them I had a flight to catch. dress came back beautifully pressed. pleased with customer service and the actual service itself.

I initially chose this cleaner because it was nearby and affordable. While my first few visits were…read moreacceptable, service issues began to occur when some of my shirts were not ready on time. The final issue was far more serious: one of my shirts was lost. The owner contacted me initially, but after a few text messages, he stopped responding. Despite multiple attempts to follow up by phone and text, I have received no response and no resolution. Since my shirt has never been returned, I will be taking my business elsewhere. Based on my experience, I would suggest using a different cleaner.