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    Noels Cleaning

    5.0 (2 reviews)
    Closed • Closed
    Updated 1 month ago

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    Services - Noels Cleaning

    Ironing

    Laundry wash and fold

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    1 month ago

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    Ilesha D.

    Thank you so much, it’s such a pleasure working with you.

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    1 month ago

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    Ilesha D.

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    Fresh Green Cleaners

    Fresh Green Cleaners

    (21 reviews)

    Natomas

    Great little place for cleaning and alterations!…read more I've had a few things altered here before and he's always very accommodating and wants to make sure everything fits and looks right. The service is also fast! You can get things rushed if needed and he'll turn it around quickly.

    I usually don't leave reviews, but I feel that I must after my husband's experience. My husband…read moredropped off his suit and dress shirt on Tuesday, March 3rd. He was quoted around $32.00. Pick up day and time was March 5th at 5 p.m. He needed it for a wedding out of town on March 7th. Keep in mind that this was only his second time going to this place and ever using a dry cleaning service. Fast forward to the wedding day, there were stains on the sleeve of the dress shirt. Unsure if the stain was there prior. I've attached pictures for reference. My husband had to figure something out minutes before heading out to the wedding. We came home Sunday night, March 8th. My husband went to tell them about the situation on Wednesday, March 11th. He was told that because of how long it's been, they refused to provide any kind of refund. They also questioned why he didn't notify them. It was our fault that we didn't verify when we picked it up, but we trusted that it was properly cleaned. Also, why couldn't they notify us that they couldn't clean the stain? Refund or not, my husband didn't even receive an apology. I believe that was unprofessional as they are providing a service. Definitely would not come back.

    Five Star Cleaners & Tailoring - Stained Jacket

    Five Star Cleaners & Tailoring

    (114 reviews)

    $$

    Natomas

    Five Star Cleaners & Tailoring did an amazing job with my wedding dress!…read more During our wedding, we took photos outside, and unfortunately, there was a little mud that got on my dress. On top of that, my cat must have been upset she wasn't invited, because a couple days after we returned home, she had a seemingly intentional accident in very close proximity to the dress. Although the dress was in a bag at the time, both the dress and the veil ended up with a slight odor to them. After that, I decided it was time to look into cleaning options. I had already been to Five Star in the past, so I used the Yelp project feature to reach out to them as well as a few other cleaners in the Sacramento area. They were very responsive and their pricing to clean and preserve the dress was very reasonable, so I decided to go with them. The turnaround time for cleaning was about a week, which is exactly what they estimated. They showed me the dress before it was boxed so I could confirm it was properly cleaned. There were no more mud stains, and the odor was completely gone! After I inspected the dress, they asked me to come back in a day or two after they had time to box it. It was wedding and prom season, so they were a little busy, and I told them I was in no rush to get the dress back. I went back a few days later and picked up a large box. There was an outer, regular, storage box and inside was a large preservation box that had a display window. It looked great! Oh, and to top it all off, I had originally only inquired about cleaning and boxing for the dress, but when I asked how much it would be to add the veil, they included it for free! Thank you!!

    I'm very disappointed with my experience at Five Star Cleaners in Natomas. Unfortunately, my…read moreclothes were returned to me with visible dirt and deodorant residue still on them. In fact, 3 out of 5 dresses still had deodorant marks after being cleaned. When I dropped off the dresses, the woman who placed my order specifically told me to turn them inside out so they could clearly see what needed to be cleaned. I followed those instructions, but unfortunately, it doesn't appear to have made a difference. It's really sad and frustrating to feel like you can't depend on your neighborhood cleaners to properly clean your clothes. I understand that mistakes can happen, but the results were not what I expected, especially after following the instructions I was given. I'm sharing this review because I feel my concerns should be expressed, and unfortunately, I will not be returning to Five Star Cleaners.

    Noels Cleaning - laundryservices - Updated September 2026

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