Christian and his team always go that extra mile to make sure my vehicle is safe and road ready…read more Truly an amazing team that works here.

NTB employees have always been respectful and courteous to me…read more I like that they take the time to explain things to me I am here today to get new tires a set of four I have purchased a set before and I'm glad that I purchased road hazard because now I get a discount on my new set of tires I had to wait three days for my tires to arrive because they had to order mine But I got what I wanted and I'm happy I also noticed the green sign in the waiting room area. I kind of like that they work with professional recyclers to properly dispose of old tires, used oil, fluids, and old batteries.

pulled up with a nail in my tire these guys had my car up…read moreand wheel off in 30 seconds super nice and professional I feel like Max Verstappen pulling into the pit!!

Incredible service! They came out quickly to replace a punctured tire! Both technicians were…read morephenomenal! Will see them next time I have tire issues!

Have done business with Eric for many years. Always fair and…read morehonest and does great work!

I originally started coming here for two reasons: Shop local, and it's very near my house. But I…read morealways great great prices and quick service, and now I don't even look anywhere else. From my beater cars with cheap tires to newer cars with better tires, I get what I need, when I need. And it's true what some of the other reviews say: If you don't need something, he'll tell you. Very honest, very friendly.

I am compelled to offer my sincerest admiration for these outstanding gentlemen, who consistently…read moredemonstrates remarkable kindness, professionalism, and expertise in their field. The owner, Sam, is frequently present, which is a testament to their dedication. I am thrilled they have established their business in Mid City and wouldn't dream of seeking alternative service providers.

I want to be clear that I am leaving this review based on an interaction my wife and I had simply…read morewhile walking past this business -- not as a customer. On the morning of April 19th we were visiting town and walking by MidCity New And Used Tires on our way to a nearby coffee shop. I'm a tall, brown-skinned man with locs, and my wife is mixed with curly hair. As we approached the shop, we noticed three men sitting outside. One of them, who I later had an issue with, was about 5'9", had a short haircut with a low fade, and noticeable neck tattoos. The others were a heavier-set man with curly hair and a thinner man with longer curly hair. As we walked past, the man with the low fade noticed us and began speaking in Spanish. At first, he was sitting on top of a truck, but as he started talking, he stood up. He spoke quickly -- too fast for me to catch what he said initially -- but it seemed like he was testing whether we understood Spanish. When we looked at him without responding, he seemed to think it was safe to continue. Speaking louder now and in a sing-song tone, he said something along the lines of "Señora...something something...culo" -- although he pronounced it more like "cuelo." Whether it was slang or a mispronunciation, the meaning was clear: he was making an inappropriate comment about my wife's body, directly in front of me. The reason I'm describing all three men is because, as prior military, my wife and I were trained to observe and assess our surroundings carefully. In situations like this, one individual's disrespect endangers everyone present if no one steps in to correct it. While my main issue is with the individual who spoke, I hold the other two accountable for staying silent. And while part of me was ready to confront them -- all of them -- I chose not to. That's not who I want to be. My wife is pregnant, and protecting her and our family was my priority, not reacting to ignorance. I'm posting this review to inform the owner of what happened, and to warn others who might consider doing business here. If an employee feels bold enough to disrespect a woman and her husband to their faces -- simply because he assumed we wouldn't understand -- it raises serious concerns about their integrity and what other predatory behavior he might be capable of, especially toward women seeking service here alone.

Fell victim to a screw and a nail in two different tires and went here for replacements. The…read moreemployees were very nice and helpful. They didn't have my particular tire in stock, but they were able to get it from another store quickly and both times I was in and out in less than 2 hours. I was very prepared to get upsold on services I didn't need, but there was none of that at this store. When it's time to replace the other two tires, I'll come back here.

Very rude representative at the front desk. He made me repeat each sentence 3 -4 times while…read morerequesting a routine service. I told him I found it very offensive making a customer repeat several times. he responded, " I don't understand what you are saying, oh, if you don't like it, you can go elsewhere!" Okay, so I left without further engagement with this rudest representative and grabbed my phone called fire stone and OFFICIALLY filed a complain. No customer wants to be treated like garbage, and I won't ever come back to this location.

Came in to Cris tire for the second time because I had another nail in my tire post Francine (love…read moreyou New Orleans!) It was not surprising to find my tires needed to be replaced, but I ended up getting two new tires and an alignment for a very fair cash price. Pedro gave me an honest assessment of what I needed to have done without pressuring me into a purchase I wasn't ready or able to make. As a woman, there are lots of places that would try to take advantage with scare tactics and assuming you don't know anything about cars, but that's not the vibe here. Everyone is very friendly and I will absolutely be back for my back tires, and the inevitable next flat I get from driving on these crazy LA streets.

In the world of auto tires, brands range from Premium all the way down to Just Okay. Do your…read morehomework before accepting the upstart Chinese budget brands like Delinte sold here, for whom reviews are few and far between. Cris Tire charging $165+ per tire (model DH2) that you can order from Amazon for $72 (shipped!) is a bit questionable to begin with. But failing to offer to change out 6-year old TPMS modules as part of the new tire service puts a question mark squarely on this shop's back. Consumers should be warned that the batteries inside tire pressure sensors don't last forever, and just creates another headache (read: money-making opportunity for tire shops) when they go bad. I'm docking Cris an additional star in this review for issuing quotes (for a set of 4 tires) that vary day to day, like it did in our case. There's something suspicious about a place of business that runs the quote up $100 and then agrees to honor the original quote "only if you pay in cash." What?? Nice as they are here, cannot recommend, sorry. I'll stick with my established installers and leave this neighborhood favorite to older folks who don't know the difference. I want to deal with personnel who understand the trade well enough not to give bogus answers to honest questions.

Once again, I'm a satisfied customer. I brought my car here two days ago at about 7 am when they…read moreopened because the undercarriage started dragging again. They had fixed it for no charge last year but with all of the potholes in this city it was inevitably going to come off again since my car sits very low. I had them just remove the whole thing since it was damaged and also I was able to get an oil change with synthetic oil which included a free tire rotation. They called me and gave me an update and advised me of how much longer they would need to keep my car in order to fix everything. I had my car back in about three hours as promised and I left with more money than I thought I would. :) The waiting area is clean with a large TV, coffee, and magazines to help you pass the time. Fortunately, I have a friend who lives nearby so I went to visit. I will definitely come back the next time I need an oil change, brakes, tires, or anything.

Sarah is TERRIBLE when it comes to customer service. She added an unauthorized charge (wheel…read morealignment) to my purchase and attempted to justify it by saying that she told me that it was necessary when replacing the cv axles. On my original quote it said they were recommending a 3 year alignment service. Even if it were the case to need it with an axle replacement, it was not explained to me ahead of me picking up my vehicle. I dropped my car off on a Thursday and didn't pick it up until the following Friday. A whole week later. When I expressed that she didn't tell me that it was necessary, she continued to say yes she did. There's no way someone who receives so many cars remembers what they said to someone over a week prior. My cousin, who takes her car to this location frequently, said she tried to pull a fast one on her with her vehicle with the same thing. She quickly removed the charge from my balance with me expressing my dissatisfaction which felt strange to do it so quickly if it was indeed a necessary accompaniment and you were so confident that you explained that it was to me. The charge seemed to have changed from the original recommendation of a 3 year alignment for $229.99 to $139.99 and I also noticed she added "suggested to customer" to probably cover herself which was not true at all. Definitely think I would remember someone saying you need this and the price is going to decrease by $100. Her attitude was unreal to say shes one of the faces of the business. The poor level of customer service that I received from her was unacceptable, antagonistic, and unsettling to the point that I felt it was necessary to request to speak to the manager. He expressed to me that they want to do the job right. I expressed to him that good service and doing the job right, but also includes good customer service. Leaving out important information that would inflate my balance and then expecting me to just pay it assuming your goodwill in looking out for what's best for my vehicle is not what I expect at all. Excellence should be the standard when it comes to customer service at any business and I definitely did not receive that with Sarah.

Second time over here for a tire patch. First visit was obvious, second visit I thought was just a…read moreslow leak. Sure enough, another nail. 9 minutes and $17 dollars later I'm road ready again. Cash only. ATM on site. Highly recommend!

Went back after a screw went into the sidewall of my new tire and they patched it for $25! Quick…read moreand friendly service.