I do not recommend going here for an oil change. My wife recently brought her car in for an oil…read morechange. They drained the old oil, but forgot to put oil back in. Thankfully I had another mechanic suggest I check this. The staff is friendly, but they seem to be very inexperienced.

What an amazing group of men!! They were helpful, friendly, and gave only necessary…read morerecommendations. They weren't pushy and didn't try to sell me anything that I did not want. I would highly recommend anyone to come to this Valvoline if they're looking for good customer service and a nice group of men . I will most definitely be returning !!!!!

Clean professional oil change place. Excellent customer service and even offered me a water while I…read morewaited. Everyone was friendly and very helpful. Highly recommend for a hassle free service on your car.

Went for an oil change in the morning, great job and really quick. The price was about 90$ I think…read morebecause of my car and the oil I wanted. I would go again if I needed to go.

Pulled up into one of three bays. Within a few minutes the one of the other two cars pulled out as…read morethey were done. 20 minutes went by with one truck being worked on by 4 employees while i sat waiting at which point I rolled down my window and asked one of the guys, who seemed to walk around a lot while I was waiting....to move the cone as I it was taking way to long. If the oil change process was gonna apparently take another 20 minutes I was gonna be there for 40 minutes. I mean at least let the customer know if there will be an extended wait or come by my car and let me know.

Took an hour to change my oil. There were only three employees and one of them seemed to be brand…read morenew. At one point, there were three cars with the hoods up, two cars waiting, and no one was visibly in the shop. There was a delivery truck outside, and I think they all went to unload the truck. At $150 for a mobile one oil change, it seems like they could pay to have enough employees so an oil change doesn't take an hour. Pro tip: if a service is gonna to take four times as long as it typically does at the other locations, let the person know in advance. It's just the right thing to do.

Fantastic service! I…read morehave been going to the Take 5 on the westbank for damn near four years now, and I decided, since I live on the east bank to find a Take 5 for me. Superior service with a smile here! They will give you a water bottle right when you get there if you want. Always personable and everyone willing to help you out with any questions. Did not take me long at all (Hence the Take 5 right?), and I was on my way. Glad to find one for me close by!

Went to this location after leaving the awful one on Williams took over forty five minutes they…read moredrained my oil put in the new oil a employee came back and put in six more quarts of oil so I now I have twelve quarts instead of six which is what my engine takes I requested they drained my twelve quarts of oil and put in six new quarts.They put in six new quarts and I left will never return there.I will buy my own oil and filter from now on and use a mobile mechanic to come to my house and do it.Stay away from take five in Metairie or Kenner!

Hi to everyone. They don't deserve even one star. I had a horrific experience at the five-minute…read moreall change on Clearview and West Napoleon. The manager's name is Adam. He hung up on me. I've never had such worse service before in my life when it came down to an oil change. I advise any and everyone not to go to the five-minute oil change on Clearview and West Napoleon. It's the worst experience you will ever have. I had one experience where they had my skid plate skidding down the street because they forgot to put the screws in. And today, I didn't even get to talk to the manager about my skid plate because he hung the phone up on me. I sent someone there on my behalf because I was in the hospital, so I thought I could talk to someone adult to adult. But instead, I was talking to a child. Anytime a person hangs up on you.

Terrance and Ray and the whole staff were efficient and fast. I recently moved to the area and…read moreneeded a new "car maintenance" business. I could not recommend more highly. They took the time to let me know my coolant reservoir was busted. They had me go to the nearest auto parts store and purchase the item and they changed it! Incredible customer service. I'm now a lifer and will bring all my vehicles back.

Top notch people here. No better example than my experience…read moretoday. Car wouldn't start at nearby Dorignac's. AAA got me started with a suspect starter. Went to SpeeDee who prepared me for a new starter. Called after a while to report it was a defective battery after all. New battery installed. One third the cost of a new starter. One happy satisfied customer here.

Pulled in for an oil change and they said that I had a collapsed hose...it was the fuel injector…read moreharness.

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

Went to get an oil change today on an older vehicle I recently acquired. I was hoping to find a…read moreshop I could rely on for oil changes and routine maintenance going forward. The price was higher than I expected, but they completed the oil change while I waited, ran basic safety checks and diagnostics, and walked me through the full range of services they offer. This is a great spot for reliable and predictable service for your car.

If you need an oil change, drive yourself to the Valvoline on St. Charles immediately because the…read moregentlemen there will take care of you! Kyle, Shane, Zelle, Marv, Joshua: thank you for your friendliness and professionalism. I felt like my car and I were in good hands. Here you will encounter affordable, quick service with many smiles! Give them all a raise! Thank you Valvoline Instant Oil Change!

Sarah is TERRIBLE when it comes to customer service. She added an unauthorized charge (wheel…read morealignment) to my purchase and attempted to justify it by saying that she told me that it was necessary when replacing the cv axles. On my original quote it said they were recommending a 3 year alignment service. Even if it were the case to need it with an axle replacement, it was not explained to me ahead of me picking up my vehicle. I dropped my car off on a Thursday and didn't pick it up until the following Friday. A whole week later. When I expressed that she didn't tell me that it was necessary, she continued to say yes she did. There's no way someone who receives so many cars remembers what they said to someone over a week prior. My cousin, who takes her car to this location frequently, said she tried to pull a fast one on her with her vehicle with the same thing. She quickly removed the charge from my balance with me expressing my dissatisfaction which felt strange to do it so quickly if it was indeed a necessary accompaniment and you were so confident that you explained that it was to me. The charge seemed to have changed from the original recommendation of a 3 year alignment for $229.99 to $139.99 and I also noticed she added "suggested to customer" to probably cover herself which was not true at all. Definitely think I would remember someone saying you need this and the price is going to decrease by $100. Her attitude was unreal to say shes one of the faces of the business. The poor level of customer service that I received from her was unacceptable, antagonistic, and unsettling to the point that I felt it was necessary to request to speak to the manager. He expressed to me that they want to do the job right. I expressed to him that good service and doing the job right, but also includes good customer service. Leaving out important information that would inflate my balance and then expecting me to just pay it assuming your goodwill in looking out for what's best for my vehicle is not what I expect at all. Excellence should be the standard when it comes to customer service at any business and I definitely did not receive that with Sarah.

I love Goodyear tires! Have been using Goodyears since I was in my 20s. They have consistently…read moregotten me good fuel economy, handling, and tread wear. This service station, though, disappointed me for quite a few reasons. I came in to get a tire replaced. Came in around 9:15am and was told my specific tire was not in stock but they could get it from the warehouse. I was told by the salesman that the tire would be there in less than 30 mins. I go to Lowe's across the street to kill some time. I return around 10am and my truck is still not even in the garage bay. There are only two other customer cars at this time. Long story short I had to wait till 11:55am before my tire arrived. A taxi driver brought the tire from the warehouse as I saw the driver bring it inside myself. I wasn't upset about the waiting but I didn't appreciate some of the other employees not being truthful about why it's taking so long for my tire to come from the warehouse on Airline Dr. I was told by two other employees that it was on the way when we all knew that they just didn't have anyone to bring the tire until they got that taxi driver to do so. Just tell me from the beginning it's going to be a few hours to get the tire in and I would wait all day for it if need be. I'm patient. Once my tire arrived it was put on and I was out the door in less than 20 mins. Overall I still love Goodyears but just don't like dishonesty. So probably won't come back here. They offered me a free oil change for the inconvenience of waiting 3 hrs for a 30 min job. I think I'll pass on the free oil change there.

Don't have to time wait for an oil change? Car wash? Break Tag? Well "Take 5" on Canal Blvd is a…read moreone stop shop and offers great, efficient and prompt service. The price is right! I love to wait in the car for the oil change and they offer water while you wait. It's most def my favorite location and they make sure you get the best service and products. Oh did I also say you can get your break tag there as well? Yep, the best.

I've been here for an hour with my mom and I'm still in line mind you there was two people in front…read moreof me I just got out of line they said they refilled the air in our tires which was just a straight up lie and my mom was already having a bad day and now she's even worse because they said we would have to come back through the hour long line just so they could do something they said they did Save your money don't come here