Similar experience to others. They did work at a reasonable price and we were happy, then we had a…read moreproblem with opener not working, and won't return call or texts for months. I even offered to pay more and wasn't trying to get a freebie fix even though installed opener a few months ago, and still no answer. Very weird why you would ever treat your customers like that? My texts show "read" and still doesn't care to answer. I'd be happy to take this review down if he EVER RESPONDS.

I have always been very happy and satisfied with Brazoria County overhead doors . About a month ago…read moreI got a new garage door opener with remotes . Electronic eye has fallen off of the railing of the garage door and I've tried to call to get it fixed and no one is answering or responding to any phone calls and when I try to leave a message it says it is voice mailbox is full. I am just wondering why they are not returning my call or answering their phones .

I contacted several companies on Yelp around 7PM about a broken spring on my wind-rated garage…read moredoor. Deb responded quickly, requested photos, and estimated the repair cost. The price was reasonable, service prompt, and the technician was friendly. I recommend them for garage door repairs.

Had a broken spring and the door would not open. Called Southwest and spoke with Deb who knows her…read morestuff! The service tech came out the next day as promised, got the door open and ordered a new spring. Came back 2 days later and installed the new one. Service I would rate as excellent. Cost was about what I expected - $500.00 for the new spring and installation. Would I use this company again? Yes

I originally left a 5-star review after paying $350 on April 9 to have a garage door spring…read morereplaced. Unfortunately, I have to update this review due to a poor follow-up experience. On April 20, the garage door became stuck because the cable came off the track. I reached out multiple times throughout the day and received no response. At that point, the warranty becomes meaningless if the company cannot be reached. I had another garage door company come out and paid for a second repair, to replace the now damaged cables. They confirmed that while the spring replacement itself was done correctly, the cables were not properly adjusted and the door was left imbalanced, which likely contributed to the failure. It was also why the opener was so much noisier after the spring replacement (I was told it was from excess wear on it from trying to lift the door without the spring). The opener is once again very quiet and the door is raising and lowering very smoothly and quietly. I understand that issues can happen, but lack of responsiveness--especially for something that can pose a safety risk and was most likely related to work just done --is unacceptable. Based on this experience, I cannot recommend this company nor would I use them again.

He was able to come by early morning while I was working and was reasonably price to replace my…read morespring for my garage with a warranty. He was also able to navigate our garage sensor issue which we have been having since last year and was able to fix it... Matthew was very knowledgeable and was quick.. he did an amazing job... definitely recommend.

This is a totally dishonest and fraudulent company and should be reported to the Better Business…read moreBureau and its license cancelled!! It ran ads on Facebook promising to service garage doors for $45. I signed up for the service. They called three times to postpone the visit of the technician. When the technician finally came he told me that the actual service would be $350 and that the $45 was just to visit!!! Do not use this predatory and dishonest service!

After they "fixed" my garage door and left, I found the door would not close all the way. I called…read morethem back and they have been avoiding my phone calls all week! We overpaid them and still cannot use the garage door! It's a new owner of the company. We've used them under the previous owner and were happy. Such a shame.

I don't know who is using out logo but whoever this is isn't Jim's Garage Door. Our contact…read moreinformation can be found on facebook. ​For the real Jim's Garage Door call 281-219-9521

My husband is a former truck driver who actually drove into the garage door ‍ After our meet and…read moregreet with Austin, it was his friendliness, grounded, non-salesy/non-rushing type attitude that won me over, and I didn't care about price. I wanted real. As a Realtor, I'm careful about who I refer to my clients, and I would confidently recommend Pro Garage & Gates. Austin is professional, responsive, honest, grounded/down to earth, and the quality of work speaks for itself. He made the process smooth from start to finish and communicated clearly throughout. It's hard to find people who are both skilled and dependable, and he definitely is. As a final note, his price was fair and more affordable than the other quotes, as well as an improved customer service experience than the other companies bidding for the job. Thanks Austin!!

Austin reached out to me by text and by phone. He explained the process in plain language. Austin…read moreexplained the pricing. He gave me an verbal estimate as well as a copy of the estimate in writing. Pat, the technician was very friendly and knowledgeable. He finished the work quickly. I strongly recommend this company.

These guys are great. Fixed my garage door issue a lot cheaper than competitors and were very fast…read moreand thorough with the service. Called me when technician was done I paid over the phone and they were off. Highly recommended and if issues come up again I'll be calling quality garage doors to help me out once again. Thanks again for a smooth transaction

Our garage door was damaged by our garbage container, as you can see from the pictures it was not a…read morepretty sight. I called a few places and ultimately went with quality garage doors. They came the very next day to install and they were done in about an hour. The garage door looks better than it did to begin with. Would recommend for anyone looking for some quality garage work (see what I did there) ;) also the guys were super nice and courteous.