Great customer service! Prices are a bit on the expensive side but you're truly paying for their…read morewonderful service! Totally recommend them and will come back in the future! I love my new flooring!

We're happy with our new floors. It wasn't the smoothest process as it was described to us but we…read moreare happy overall now that the process is over.

Rafael was top notch, a true artist and artisan. He exceeded my expectations and I learned to…read moreappreciate tile installation watching him work.

I'm a little embarrassed to write this review, as Rafael did the work on my house in June of 2022…read moreand I'm only writing this review now. BUT, alas, here I am. 5 stars, but you knew that already, given the non-stop 5 star reviews that he has. And let me tell you, he earns every single one of those 5 stars in every single 5 star review, including this 5 star review. Rafael is professional, meticulous, friendly, respectful, and really does go above and beyond. It's great when you find someone that is a masterclass of their craft. It's good when you find someone that is competitively priced. It's nice when you find someone that genuinely CARES about their clientele and want their clientele to be 110% satisfied. It's AMAZING when you find a combination of all three. Seriously, you need tile work? Please, don't look anymore. You won't get better than Rafael. Book him. Be prepared to have your socks knocked off. If you don't believe me, well, then, believe my pictures. They speak for themselves. We got counter to ceiling herringbone in a ceramic 2x8 tile - not exactly a walk in the park, and a skill that definitely takes years to master.

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

UPDATE: The following day after I made my review somebody reached out to me. I must say the…read morecustomer service and timely responses of this place are phenomenal. Turns out that we had a bit of a miscommunication, and the company took full responsibility for that. They have addressed my issues and have offered to fix them. Also, the owner of the company personally reached out to me to make sure everything was good. I can't tell you how much I appreciate that. Pro floors definitely values their customers and I would definitely give them my business again. Thanks again guys, you rock. This is honestly the most unprofessional company I have ever dealt with. I was so excited to get new floors, I emptied my entire apartment onto my patio, they said they would be here around one. At three I began calling, A bit concerned that they were way past the window, they assured me they were coming. It wasn't until 6 o'clock at night they told me that they were not coming. I had to move all of my belongings back inside of my apartment as I cannot leave them outside on my open patio. They assured me they would come the next day with the manager, buy me some lunch and also give me a gift card for my troubles in addition to moving all of my belongings back outside for me. The manager came the next day, I do not remember his name he apologized, did not give me the gift card I was promised nor the lunch. It was raining that day so they were unable to move my stuff outside as it would get wet, but they assured me they could do the job by just moving my stuff from one side of the room to the other. They did, but did not cover anything, I spent weeks cleaning up sawdust. They also broke one of my picture frames and chipped one of my pots. Terrible experience, I am still waiting on my gift card, and to be compensated for the day of work I missed, And the hotel I had to stay in because I could not sleep in my oapartment. Do yourself a favor, and hire professionals.

Chris helped me out on short notice after a scheduling blunder with a different handyman. He…read morearrived on time and was friendly, efficient and took care of everything I requested. The pricing seemed a little high but his availability on short notice made it worthwhile. He provided an invoice for my records. I would definitely consider using his services again.

I had a great experience with All American Handyman. Chris installed a GFCI outlet in my garage,…read moreand the pricing was competitive with an accurate quote and no surprises. He showed up early, got straight to work, and the whole job took about 2 hours. The service was professional and efficient from start to finish. What I really appreciated was that Chris took the time to answer my questions and even pointed out some safety issues he noticed in the attic, which was genuinely helpful and not something he had to do. Solid workmanship, great communication, and someone I would feel comfortable hiring again and recommending to others.

After having such a stressful experience with my two previous contractors, working with Gregory was…read morehonestly a huge relief. He came in, fixed issues that were left behind, and finally helped get my pool project completed after dealing with contractor issues for the past 2-3 years. Throughout the entire process, he was communicative, patient, and always willing to answer my questions and explain everything to me. You can tell he genuinely cares about doing things the right way and making sure his customers feel comfortable and informed. Him and his team were professional, hardworking, and reliable, which meant a lot after everything I had already been through with this project. I'm really thankful for all of his help and would absolutely recommend him to anyone looking for a trustworthy pool contractor!

Gregory retiled our pool and spa and did a beautiful job! He has a good eye for design and is a…read moreperfectionist with an amazing work ethic. He is also friendly, professional and clean. I love his work and feel so grateful to have all new tile! :)

I had a super quick project to patch some tile after a waterline broke behind my wall. I called VL…read moretile, and despite his busy schedule, he made time to come over to see the project, and then fit me in just a day or so later. He was done in under an hour, and the tile looks spectacular, like nothing ever happened to it. Super happy with his work! Would recommend in a heartbeat.

Fireplace remodel. Excellent work. The fireplace was remodeled from the original 25 year old tile…read more I googled, researched, read reviews and received bids from 3 contractors. Vitaly was the last and best bid. My husband and I were so impressed with his work. Our fireplace is gorgeous. Top quality materials were used. He went over and above showing us samples to help us pick the perfect stone and porcelain. They were careful and considerate of our home and cleaned up everything. His bid was very detailed. The job was done in one day. The price was amazing. He is very reliable, honest, personable, listens and explains the job in detail. We would recommend him and will definitely be using his services for a bathroom remodel.

David and I were impressed with the work you did on the House it turned out beautiful and ! Thank…read moreyou

Have these guys a shot at doing a bathroom and kitchen as their bid was higher than others but they…read moregot in and got it all done very fast and good quality work for sure!! I dealt with Carlos the son and we worked well together 5 stars my man Quality outfit!! Hope to work together again n hopefully return customers get better pricing ;)

Crowned Legacy did an amazing job with our fireplace, it became the focal point we needed in our…read moreliving room! Will definitely hire them again!

Excellent workmanship. I highly recommend. He was on time and completed the job as scheduled. Very…read moreclean and great attention to detail. Communication was great as he would update me on approximate arrival times. He left the job site clean and spotless after the end of the job. Excellent quality.