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    Norco Autoland

    3.0 (4 reviews)
    Closed 9:00 am - 7:00 pm
    Updated over 3 months ago

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    6 months ago

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    CarMax

    CarMax

    3.3
    (60 reviews)

    Josh did an amazing job getting our transferred Miata ready for sale so we could do a 24 hour test…read moredrive. Patrick finished up the deal quick and easy. Thank you all very much!

    I dislike leaving negative reviews, but parents buying their teens first car, deserve to know about…read moremy experience with CarMax Norco. I purchased an $18,000 2018 Toyota Corolla for my 17-year-old daughter because safety was my top priority. I immediately noticed that all four tires were low on tread, and the front driver's tire appeared to have what looked like exposed wire, but was determined to be damaged. Multiple associates inspected it, yet I was repeatedly told it only had "sun damage" or "heat damage" (which to them was common, but still dangerous according to my research) --and still met CarMax's standards. I asked that the tires be replaced, but management refused. After multiple discussions and several inspections, the best they would offer was replacing just one front tire, even though I was told their own policy is to replace front tires in pairs. I ultimately had to pay $115 out of pocket for the second front tire myself. They could have easily paid for 4 tires to cover their liability, and also as a customer courtesy. After spending $18,000 on the vehicle, purchasing a $2,800 MaxCare plan, financing the balance with my outside financing, and putting $6,200 down, I don't think it's unreasonable to expect safe tires on a vehicle being sold to a family with a new teenage driver, who plans on driving to work, school, and to help run errands with her elderly grandmother. My salesman and several associates were kind, professional, and genuinely tried to help (that's why the rating is a 2 when it should be 1 star). Unfortunately, the manager who made the final decision showed little flexibility or concern for the safety issues I raised. This was my third CarMax purchase, but it will be my last. Before buying here, carefully inspect the tires and don't assume they'll replace them simply because they technically meet minimum standards. In my experience, a traditional dealership offers more room for negotiation and a greater willingness to work with customers when legitimate safety concerns arise. I'm sure nothing will come out of this. It's simply a way of warning others about the subpar service that I received in reference to this situation. When you walk away from a purchase like this, you want to feel confident about that purchase. Unfortunately I did not feel that way. ** This is simply documentation for future reference.

    Carstub

    Carstub

    4.6
    (788 reviews)

    I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

    So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

    South Coast Auto Brokers

    South Coast Auto Brokers

    5.0
    (156 reviews)

    Looking for a new car? Look no further. Contact Rudy at South Coast Auto Brokers!!…read more After sending an inquiry on Yelp, I received a response in less than 10 minutes. Rudy asked me to submit my vehicle inquiry and specifications on his company website and once I did, Rudy went straight to work. He worked diligently throughout the day, contacting his network of dealerships and kept me in the loop. He found the perfect car with every option I asked for. Matter of fact, the car was optioned even better than what I asked, all within my budget. By 7pm that evening, I was able to get my wife into her new Lexus RX350. My wife loves her new ride. Happy wife = happy life. Thank you Rudy for everything. You have definitely earned a lifetime client. Will be reaching out again for my next car purchase.

    Another 5-Star experience with South Coast Auto Brokers and Rudy. He's an absolute Ace and his…read moreresponsiveness and excellent service to his clients is above and beyond. Rudy knows the car business inside and out and will handle all aspects of the purchase, including the trade-in. Through his contacts, he was able to get me top dollar on my trade-in and more than I would have gotten on my own. When the day of delivery came, the buyer came with a tow truck, some standard paperwork for me to sign and a check for my equity. Amazing! Thanks again, Rudy and South Coast Auto Brokers for another 5-Star experience. Looking forward to doing business with you all again!

    Platinum Sales And Services

    Platinum Sales And Services

    3.6
    (33 reviews)

    Tony really helped me out today. Super excited about my new car. I got the model s plaid. These…read moreguys have the best energy, make you feel super welcome, and transparent about everything. Great family business and excited to see them grow. I definitely recommend this place!!!

    Trying to find a reliable, nice and affordable car for my son…read more This car was advertised at $8,695 so out the door should be about $9,800. When we decided to talk numbers all this sudden it was told to me the car was $9,950.. I said no wait the car is $8695 and I proceeded to show the image of the car on these site. Tony got louder and more intense tone saying something that made no sense and then said "look I'm not going to go back and forth with you on numbers" Still being interested and I don't like to argue I sat silent. Then AFTER running my credit which I NEVER approved of!!! They presented me with numbers. A random KBB page (not official) because we ran the car too and it didn't line up with his page here. Also, being concerned with the random $1,999 fee with no explanation I asked. Turns out it's the "protective tape" Placed along the door edges and behind where the door handle is. This has a "lifetime" warranty and there because those areas get "scratched" more often. For $2k?!? No, no thank you! I bet you it cost them maybe $25. I don't care I don't want to spend $2k on that. Then... once going to my bank and getting all the details knowing we are about to be squeezed for $3k for nothing - Tony calls me and wants to now be put on the phone with my bank to argue the value of the car to be what he states and not what kBB actually shows.

    Norco Autoland - carbuyers - Updated July 2026

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