I've not been impressed. the builder I used made me use them. most of my products have broken and…read morehad to be replaced under warranty. service department rarely answers the phone. they have had light fixtures sent to my home by mistake and then threatened me if I didn't return them asap. I didn't want a bunch of random lights in the first place and it's not my responsibility to go out of my way to fix your mistakes . I left the lights on the front porch to be picked up. they did warranty work again last month and have called a couple times threatening to sue me for non payment but won't answer the phone or send an invoice just leave a message and evidently out of all of the employees at the company the only one that can process the payment is the one who won't answer when I call. I will not do business with them again.

Never in my life did I think I'd be passionately reviewing a lighting store…read more So many things become exciting when you buy a house. A new lawn mower! Hardwood floor staining! Landscaping! HVAC! SOMEBODY STOP ME! Well, lighting fixtures are right up there with things that are exciting as hell when you're designing a home. Metro Lighting came through for us, specifically Joni. I was after two things: a dining room light fixture, and a kitchen light fixture. After browsing the showroom, I found a light for the dining room that I absolutely loved, and thought would go perfect in our space. You can imagine how crushed I was when I learned it was on backorder for a long time. Joni told me she'd check with the purchasing team to see if I could have the display, and to call back the next day. I did call the next day with all of the hope in the world, but unfortunately she was given a big fat "no". I asked about another lighting fixture for the kitchen, and started to make peace with the fact that I couldn't have that amazing light for the dining room. (See the photo! It really is that good.) I got a call back a few hours later with the status of the second light fixture, as well as the BEST NEWS EVER that I was able to buy that display light! I cannot explain how much I appreciated her hard work and convincing, and can't wait to hang both lights in our newly purchased home. This truly was customer service at its best. We will absolutely be back whenever we need something else, and I look forward to another great experience.

Joni has provided excellent customer service for our home renovation project! We will continue to…read moreuse Metro for future projects.

Tabbatha Johnson helped us. She was friendly and knowledgeable of your products. Tabbatha was…read morehelpful and prompt.

Wonderful experience. Great customer service! I actually bought art work, great selection ! Who…read moreknew. I recommend checking it out.

Asked about some specialty switches and they didn't have them. Lady said they would all be…read morespecial Order and it would take 2 to 3 weeks. I'm n essence, they don't want to bother helping a customer get their product faster. Very dismissive and condescending. And I mean big time. I would never treat my customers like that. How are they in business with that type of customer service? Whomever that lady was she was definitely doing me a favor by talking to me.

Great people to work with. Knowledgeable people who understand what is needed. I will be back for…read moremore business

We met with one of their consultants on four occasions to set up a remodel of our bathroom. She was…read moregreat and worked with us on all aspects with our remodel. We were very pleased with the way things were going. We had finalized the details, and paid a $15,000 deposit. The next week, we hear from our consultant, that she had been let go as part of a large staff reduction. At first we were going to stay with Ferguson, but the next day we were called and told that our consultant had made a mistake on a piece of cabinetry, so they were canceling our contract and refunding our money. They gave us no other options on all that we had done, and we could come in and start the process all over again. We felt this was a very unprofessional way to business. We will not be recommending this business to anyone.

Jeff Mitchell Lighting was the worst vendor we have ever used for our Home. His team installed…read morelighting and when one existing light fixture went out he tried to charge us over $300.00 to fix when in reality it was just a blub out. $24.00 to replace. I was furious. Then he showed up at 11:13 pm without telling us he was coming "to do us a favor and fix the bulb" Are you joking!! This man ranted and raved uncontrollably when confronted. I had to ask him to leave. Do not use him. Trust me I wish we had not.

I'd give zero stars if I could. liars cheap work and more lies. yoh may as well buy the lights from…read morehome depot and do it yourself to save thousands of dollars

If you're looking for great electrician service in the St Louis area, RECON is what you want. They…read morerecently upgraded the electrical service panel in our 100+ year-old house, also installed surge protection and a LED cloud fixture in the kitchen. The service is easy to contact, gave a prompt estimate at reasonable cost and the crew showed up on time and worked efficiently all day. The work was very professional and they even provided some extras like a GFI for our bird bath heater circuit. They disposed of all the waste and cleanup was thorough. Highly recommended.

Recon had to reschedule several time, which is understandable with the amount of tornado damage…read morearound town. When they finally did the work, they did a great job and will return for the final inspection.

Reiner Electric came when I called! (Very Important!) They are honest, professional, cleaned up…read moreafter themselves and did an excellent job at a more reasonable price than anyone else. I have had them put in anew electrical box, surge protector and new meter and out door electrical plugs. Everything was done quickly and professionally. They also advised us about the wiring in our home which we purchased three years ago. I have more electrical to do indoors and outdoors and look forward to working with them again soon! Jacque ,Chesterfield MO

I called Reiner Electric to restore current to our pool pump. They were timely and professional…read more Solved the pool pump problem immediately, also identified and resolved code issues with our breaker panel, restored power to our pool light (which I had written off as a lost cause), and repaired a light fixture on the deck - quickly and all in one visit! I will certainly call them for any future work.