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    Nordstrom Rack

    2.8 (127 reviews)
    Open 10:00 am - 9:00 pm
    Updated a few days ago

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    Huge Store
    Joe S.

    Who doesn't love a nice, big rack! This is probably the biggest Rack I've been to. I felt like the Men's section here was super large. I can usually get through a smaller store's Men's section in about 10 minutes. I was easily browsing the one here for 30+ minutes. Parking wasn't an issue and the GPS got me there pretty easily. I'm glad I stopped here! I found one shirt I liked but it wasn't in my size (dang it) and with the Shoes, I was on vacation and just didn't have room for another pair in my suitcase to take home. I will say browsing the clothes was a bit of challenge as the sizes seemed to be in the wrong places. That's why I got excited when I saw the awesome tiki shirt, but screamed "MINE" for no reason as it was in the wrong section of the rack. And some stuff wasn't even marked down at all. I saw this at other Rack's, but if you're going to sell it at List price, don't bring it to the Rack! I'd come here again to see if anything caught my fancy. It's just south of the Red Rock in Downtown Summerlin (which seemed cool, but not worth exploring in 110 degree weather).

    Rae shopping day
    Christy D.

    Disgusted! I was so happy and intentional in shopping for my grand daughter. We had so many choices of fall clothes I was initially overwhelmed then got excited. My daughter said buy everything so I did. The store was busy, like Christmas shopping but it was clean and organized I left feeling accomplished but disgusted. The young person at the register, with a black smock, blond umbre hair, no name tag and a breast awareness pin offered the new Nordstrom service. I had 16 toddler outfits and 16 toddler outfits on hangers and informed her that I didn't want the hangers. I spent $400. She proceeded to tell me that there were so many hangers and she couldn't take them off. I put the things down in my hand and took the clothes off hangers. I watched her give ROSS no fold service and was flabbergasted. I have shopped at NR for years and have made note of the recent changes in customer care. Nordstrom has been known in the industry for their customer service and I must say, as of late, NR is not extending the comparable care. Watch how I move

    Andrea O.

    I absolutely love shopping the clear the rack sales. This is also my go-to place for all my Sugarfina needs. I just wish they would open more registers during the sales in the middle of the floor the same way they do in california, but oh well

    Location downtown summerlin
    Sacha F.

    Shoes fell apart the first week my kids wore them. Tried to return and Ian Strickland the customer service manager said I was not able to have return because the shoes were dirty looking and it was less than a month that the kids wore the shoes. The sticking fell out and the sole of the shoe came unglued but Nordstrom rack said too bad so sad. Cheap items sold for way too much! $50 a pair should not fall apart in less than a month.

    My new shoes are well made and a great price.
    Michael W.

    I ordered an amazing ankle boot online from the rack. They were so cool looking but were too tight on my heel. I could just imagine the silver dollar sized blisters just oozing... I digress. I took the boxed boots to the Nordstrom Rack in Summerlin. This was my first time shopping at this location. It was my intention to exchange the boots for something similar. I wanted something dressy but casual for work. It's acceptable to wear Birkenstocks, tennis shoes, or house shoes but I wanted to do me. Enough about me! The mall is very nice. The store was nicer than any other rack I'd ever shopped. Warm greeting when I came in, Even though I had papaya stain on my t shirt and my shoes we're untied. They were non- judgmental. I jumped in the socially distanced line. A very nice woman helped me receive a refund back to my original payment form, PayPal. I went to the shoes and the pickings were slim but to my delight, there were two shoes by Born, a Scandinavian shoe maker. It was like finding a $100 bill in a pile of smaller denomination bills. Check out the pic. I'm very happy with my purchase. The young lady that helped me pay for my shoes also knows what a great find Born shoes are. I was trying to tell her To Boot is another great find but there weren't any in my size. I walked out of there very satisfied with the products and discount pricing.

    Nordstrom Rack Policy that says nothing about purchases made prior to October 3rd.
    Ms. C.

    No thank you. Nor will I be returning. I have been a loyal Nordstrom and Nordstrom Rack customer for over 46 years. Maybe because Las Vegas is so far from Seattle that they don't understand what Nordstrom customers have relied on the Nordstrom name to represent: quality and customer service. The quality was the first to go when buyers began overwhelming purchasing product that does not meet Nordstrom quality. For instance a cardigan purchased fell apart at the seems after the first cleaning. Now, not only is the quality subpar, but the customer service has completely eroded. If one does not run back to Nordstrom Rack within 45 days, you are stuck with the item. Even Ross Dress for Less will give store credit, but not Nordstrom. The "directive" now is to not return under any circumstances, even when the purchase can be verified, they will only offer store credit. I know for a fact this has not been the Nordstrom policy. Even worse, the native US born, Seattle indigenous company now outsources their call center customer service to other countries like Columbia. Representatives refuse to give identifying information for recorded calls. What is the point of referring to a recorded call when information to identify your call is withheld. I am so disgusted with the customer service standards that do not meet base level customer service. They should change their name as they do not deserve to be called any part of Nordstrom unless it is "Not Nordstrom" or "5 Below Nordstrom Standard". Nordstrom Rack, should change to "The Rack" and drop Nordstrom all together because their product doesn't meet Nordstrom standard and probably why they now have such stringent return policies. Nordstrom is so concerned about revenue in reference to returns they should consider what their policy does to loyal customers that choose to take theirs and their friend's dollars elsewhere. No longer having to worry about ridiculous return policies. They just lost one.

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    1 month ago

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    4 months ago

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    6 months ago

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    2 years ago

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    6 months ago

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    3 years ago

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    7 months ago

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    1 year ago

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    10 months ago

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    6 years ago

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    4 years ago

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    8 months ago

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    2 years ago

    Great customer service, friendly staff, always find something beautiful for the occasion.

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    2 years ago

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    2 years ago

    I always like this nordstrom rack because they have a lot of nice stuff but sometimes i feel like its hard to find someone to help you out

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    3 years ago

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    6 years ago

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    Page 1 of 4

    Ask the Community - Nordstrom Rack

    Does this store sell ladies business attire and elegant suits?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - Nordstrom Rack

    I recall avoiding the shoe areas at the other NRs because the aisles would be full of boxes and nothing in the right spot.

    Mentioned in 2 reviews

    Read more highlights

    Nordstrom Rack - deptstores - Updated June 2026

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