Good selection. Okay prices. Friendly staff. I'd shop here again. Now I have to pad this review so…read moreit'll get posted.

This is a follow up-I had a great experience at my recent visit to dsw!…read more Great shoes & even better customer service!

Illegal needy there at 8 pm, the door and website said close at 9pm. This unbelievably rude…read moreemployee opened the door and said we're closed and slammed the door shut in my face. Meanwhile there were 5 other parties walking around shopping. I went in anyways and continued to look for the items I drove there for. Absolutely disgusting and rude. Don't ever shop at this location.

My son and I went to purchase new shoes and we went to Shoe Palace on Northern. We walked in and…read morethere was only one other woman inside of the store and two employees just standing behind the counter chatting. No one greeted us or asked if we needed any help. We continued to walk around the store and still no one said a word to us so we left. I don't know what is going on with businesses today but it just seems to be the policy to ignore customers. I will not give my business to anyone who ignores their customers that bring them business. It's right down rude! So, if you're ok with rude to no service this place is for you other than that do not buy from Shoe Palace.

Customer service over the phone sucks. The store manager on Sat, May 24th sucks.Not helpful at all.read more

I had never been to this location, but I will never go back! I was treated soooo rudely by the…read morecashiers. A floor associate had told my friend and I that there was a promo that if you buy one pair of shoes, you get the second one 25% off. I did think it was weird there was no signage about this deal. I was buying my daughter a present but then I saw a pair I liked as well, so I thought maybe I would buy the second pair. As I was about to check out, the woman in front of me just had one pair to buy. The cashier told her about the special and asked if she wanted a second pair and the lady said no thanks. Then the cashier said well what if I offer you 50% off And she still said no. While I was waiting, I was wondering if I was going to get the same offer. When I got up there she didn't say anything so I asked if I could get 50%. She said no because that was only offered because she didn't already have a second pair. I was so confused, I nicely stated that it didn't really seem right and I'd like the same offer. She then asked the other cashier (not sure if it was a manger,) and I'm not kidding, she looked me up and down and said, "not for her!" I was in shock. I was about to leave the store without anything, but I wanted the shoes for my daughter so I at least got those. However, I have never been treated so rudely at a store and will NEVER go back!!

I'd give this shop six stars if I could! We've been going here for years to equip our runners with…read morethe absolute best selection of runner's gear I've found in the Valley. Absolutely fantastic customer service... EVERY SINGLE TIME!!! You can expect them to happily receive you, size you, and then fit you for the perfect shoe for your running needs. And trust me when I say this, they know the sport and can advise you on every nuance you require!

They will set you up with the perfect running shoes. I was referred by several people after…read moreinquiring for a good running store on Facebook. I was very happy with the time and attention they gave to me. I bought a great pair of shoes with a 60 day return policy. Be prepared to spend some $. But for good running shoes, it's worth it.

I wouldn't normally review a shoe store, but the cleanliness, organization, and staff friendliness…read morewere beyond other Skechers I've shopped at. I walked in, told the young lady working there what I was looking for, and she pointed me to the exact item I ended up purchasing. They happened to be having a "Buy One, Get One 50% Off" sale, so my wife picked up a new pair of shoes as well. Overall, a fantastic experience!

Dirty bathroom that has not been serviced in a very long time! Both men's and women's no seat…read morecovers, no toilet paper.

Adam did a great job helping me. He understood my feet issues. He was so knowledgeable.read more

Not much shoes to choose from…read more They are pricey. They do have a catalog to pick shoes from and they can order it and be brought to the store.

Drove 40 minutes out of my way since this is the only OluKai in the area. Saw the workers lock the…read moreplace up and walk away at 7:50pm when their posted times said they closed at 9pm. Very unprofessional and wouldn't recommend. Update your times instead of keeping up this false advertising!

Yes! Olukai right here in the valley! So exciting to see a good selection of their awesome…read moreproducts! You won't be sorry you bought a pair of their flip flops. I'm on my 4th year of sand and sun in the Bahamas on a catamaran for weeks at a time - it's great to have shoes you can depend on when space is limited!

The employee was mean and didn't help and she was talking bad about the customer and I went to get…read morea shoes since there was nobody around helping so I got the shoe and she was being mean about it because I use the leader

Dnt get me wrong...loads of deals and great pricing. BOGO is always perfect when you have various…read morekids. But inventory is always available so linda a downside.

I've been back many times over the years and this seems to be Van's best location in my opinion…read more This visit we had to return and exchange some Christmas gifts for different sizes. This location always has the best selection to choose from. Today we lucked out because they were having one of their great sales. My son was happy that he was able to buy more than originally given to him with it. We were helped by multiple employees and all were so friendly. I was also able to redeem some of my points off the app for some items. If you are unaware of their points program all you have to do is sign up on the Vans family app and every time you make a purchase online login or give your phone number in store. Points can be redeemed towards sweepstakes or items like stickers, pins, water bottles, air pod cases and more.

Oh are they getting creative with the merch here which is so much fun. This location does not offer…read morethe custom order kiosk, but they sure do offer a lot of styles. More clothes, more unique styles of everything! They always have plenty of people to assist who are very friendly too! They are stocked up and ready for summer!

I stopped at this location because it was closer to me after I received a mismatched pair of shoes…read morefrom west gate. They told me they wouldn't be able to help me that I needed to go back to west gate. I use to work for FF and when customers would come in we'd help them. Even if issues like this hadn't happened at our location. All I wanted was to exchange them for shoes that were the same size. I definitely won't be coming back to this location.

Worst customer service ever. The staff were standing around…read moreright when I arrived attempted to ask for help and was ignored. Why stand in the aisle watching people if you aren't going to provide service? I was surprised when one of the staff personally went out her way to help a customer that came in that she happened to be friends with. After spending 10 minutes looking for a shoe size for my son the staff decided at that point to let me know there was a Bogo sale tomorrow. When I let her know that I had been asking for help the whole time of being here I've been ignored or haven't received any help but you want to tell me about a sale now? And of course that was ignored. Once paying for shoes the staff left the shoe lock on the shoe so had to go back to get it off. It was such a lovely experience but on the bright side... The shoe selection was okay.