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    Norfolk Auto Service

    4.8 (409 reviews)
    Closed 9:00 am - 4:00 pm

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    Response time

    1 day

    Response rate

    25%

    Services - Norfolk Auto Service

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    paul h.

    [[HIGHLIGHT]]I came in for a smoke test and the experience was very smooth.[[ENDHIGHLIGHT]] My appointment was at 11:00 AM and I was back on the road by 11:20. They didn't rush the work--just efficient and professional. While waiting, I watched them work on multiple cars. Oil changes were done carefully, tires were checked and aired properly, and they even sprayed protection on the underbody. You can tell they follow a thorough inspection process and take pride in their work. The pricing is very reasonable, and they have plenty of parking, which makes the visit much easier. Based on this visit, I plan to come back here for future repairs and oil changes.

    My minicooper 2013

    This was my first time coming to this shop for my Minicooper oil change. Wally and his mechanic are awesome. I was able to get the oil change done pretty quick. Wally gave me the approximate time of when it would be done, 2hrs, which was spot on. He gave me a reasonable price and also gave me a breakdown of the oil change and what it entailed. There was no funny business, just very straight to the point. [[HIGHLIGHT]]Wally also took a couple of photos of my car that it's ready for me to come by for pick up, which I also appreciate.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He's quick to respond both phone and text. I had called the shop first, but no one picked. I hung up, but he texted me back within 15 min to follow up, which was actually nice.[[ENDHIGHLIGHT]] I also asked about oil changes for Subarus for my husband, which they also do. We'll be coming back for our Forester! [[HIGHLIGHT]]Thanks Wally![[ENDHIGHLIGHT]]

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    Review Insights

    6 months ago

    Helpful 3
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    10 days ago

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    7 days ago

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    3 months ago

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    10 months ago

    Helpful 1
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    8 months ago

    Helpful 1
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    2 months ago

    Very professional and honest. Fast repairs and very informative. The owner is one of the best upfront mechanics you can deal with.

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    8 months ago

    An honest and efficient autoshop. Got my brake pads replaced for my Audi A3 2016. Dropped off at noon and ready by 4 PM.

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    4 months ago

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    7 months ago

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    2 months ago

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    9 months ago

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    2 months ago

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    9 months ago

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    6 months ago

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    1 year ago

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    10 months ago

    Helpful 1
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    1 year ago

    Helpful 1
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    7 months ago

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    4 months ago

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    6 months ago

    Went here to get my regular car maintenance. Simple, fast, trustworthy staff, and fair price. I'll be coming here again.

    Helpful 1
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    7 months ago

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    7 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    4 months ago

    Helped me out in a pinch when something under car was dragging. Didn't even charge me. Also identified the nail in my tire.

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    1 year ago

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    1 year ago

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    10 months ago

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    1 year ago

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    1 year ago

    Did a routine smog check and was in and out super quick! Great service. Would recommend.

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    11 months ago

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    11 months ago

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    1 year ago

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    4 years ago

    Helpful 5
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    1 year ago

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    1 year ago

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    1 year ago

    Excellent service! Everything was fast and efficient. The oil change for my Lexus was also affordable.

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    3 years ago

    Helpful 6
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    Page 1 of 11

    Ask the Community - Norfolk Auto Service

    Does this auto service provide wheel alignment service?

    No, they do not do wheel alignments.

    View All 5 Questions

    Review Highlights - Norfolk Auto Service

    Wally (+ the other person who works there, with great hair) cares about cars and the people that drive them.

    Mentioned in 222 reviews

    Read more highlights

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    Crystal Springs 76

    Crystal Springs 76

    4.7
    (83 reviews)

    Hari was helpful on the phone and with getting me seen. Once there, there were a lot of cars in the…read morelot of a 76 gas station (which could mean there are quite a lot of people who trust the business). I saw about 3 mechanics working. While waiting for my car, I was able to walk to the shopping center and hand out at one of the restaurants. There was a Starbucks, a boba place, a Greek-pizza place, an American diner, an Italian bakery, and a sourdough bread place, so you've got options. Neighborhood seemed friendly enough and a lot of people were out and about on a summer weekday. The location is also convenient to get to from 92. I'd recommend coming in. I guess one thing is that Hari said he'd call me, but he never did. He is running the shop and the gas station; it looks like a lot of multitasking. So I guess you can always call in for a check up on the status...or just hangout at the shop - there were a few chairs there.

    Most of us need gas to get us around if we don't already own EV's. Finding a medium in peace or to…read moreoffset the soaring fuel prices is just as important to have on the daily. If you're like me and enjoy starting your morning off undisturbed and have the gas station to yourself, 76 off Crystal Springs is where I've been coming to pump some gas before contributing to traffic on 280/92. This gas station is at the top of the hill (if you're coming from Ralston and passed the Juvenile Detention Center on the left). I normally stop by before 730 a.m. on a weekday and it's really quiet up here. Rarely happens, but may come with the exception of one car pumping gas like me or someone dropping off at the donation bin at the entrance. Lot is filled with cars parked for service. Then you have the occasional car passing from Bunkar Hill. Just don't get the word around that this gas station is always peaceful and conveniently located, that is if you are willing to drive up to the top of the hill, depending on where you're coming from.

    Norfolk Auto Service - autorepair - Updated August 2026

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