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    Norm's Auto Service

    3.0 (10 reviews)

    Services - Norm's Auto Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    Adams Muffler and Brake Center

    Adams Muffler and Brake Center

    4.2
    (5 reviews)

    Well guys, My Husband was stranded Wed, Oct 11 with his 2002 chevy Truck . He lost the Brakes on…read morethe freeway with his trailer and his Coupe . They were lucky enough to find your shop . He has not stopped talking about the Hands Down Job you all did and the way you all work together as a Team . Thank you , to Impress this old Hot Rodder the way your crew did took some doing . He works and builds his own cars , so Thank you , Jim and Ken Made it to Gathering at the Rock in Oklahoma Because of you and the Towing Company that went Above and beyond being helpful ,Thank you . Old Boy and their Toys From Hutchinson , MN. 8 star Rating

    they are not an honest shop. They took advantage of a coworker.. they replaced a thermostat housing…read moreafter I sent just the thermostat . He could have just swapped them but instead decided to order a whole new one. The car was in for over heating and he said he pressure tested it.. there is no way because the water outlet housing was cracked all the way up and through on both lines . coolant would have been spraying everywhere or blown them apart.. the hoses were soft and needed replaced. I called to discuss the bill and he got mad and started trying to add more .. he said he didn't charge for the thermostat housing that was gonna be another 60$.. I told him no you will get it back we put a stainless aftermarket thermostat housing on and a stainless water outlet housing on and replaced hoses . The turbo had NOTHING to do with the car overheating!!! Yet he charged 135$ for a turbo kit and 400$ for turbo labor when a simple basic pressure test on the coolant would have exposed the leak.... You could smell the antifreeze and see the leak! Anyways she paid 772.55$ for NOTHING a thermostat housing she didn't need.. the antifreeze and a turbo kit that I'd love to see receipts on... because it's not there.. I looked .. she has a car that still overheated... he fixed nothing and him and the lady cussed us out when we questioned the bill and work.. it was leaking this bad when she took the car in.. I have before and after pics of the car..

    Gary Crossley Ford

    Gary Crossley Ford

    2.8
    (110 reviews)

    Andrew Neighbors was phenomenal to work with, went well above and beyond what I would have…read moreexpected. Very rare to have someone work so hard to ensure everything was in place, thought through, and ultimately providing the right experience for me to buy. I 100% bought my truck because of Andrew and will continue to reach out to him in the future.

    This dealership has been a nightmare to work with from start to finish. DO NOT BUY A CAR FROM…read moreANDREW! I bought a slightly used Bronco from them 3 months ago. After going home to think about it and then letting the salesman Andrew know on the phone that I'd like to purchase it, he told me I didn't need to drive up that night: that all I needed to do was fill out a form, but that they'd hold the car for me until the next day. Double checked and said I can put a payment down over the phone, drive up there that night, do whatever it took to make sure the car was on hold for me. He and his manager assured me the keys would be in his desk and no one would touch it. I then received a message that there were others who had come in to test drive it and another couple was getting ready to buy it!! I ended up getting it, but Andrew said "he was shocked I was able to purchase it". Like, are you serious?? When purchasing it, I told Andrew what I was willing to pay per month on payments, he went and crunched numbers with his manager, he came back and said "congrats, you got yourself a new car!!" I went to sign the paperwork and the payment was over $50 more a month than I agreed to. He tried to hose me by lying and saying they got it to where I wanted. Once we finally agreed on a number, I had them write into the contract that the sunroof needed to be replaced by them for free whenever they got the part in. Andrew lied to me for TWO MONTHS! First he kept telling me different dates the part would arrive, then he said it hadn't even shipped and was on back order, then he said it was a custom made part, then it was "out of stock"...he kept lying to cover himself. He even accused me of blocking his phone number when I had ZERO reason to bc I wanted my dang car fixed! I finally looked up the part myself and told him it was readily available on MULTIPLE websites, and magically the part was ordered and shipped. I took it in over a week ago by appointment to be replaced and was told it would be a quick fix. So I drove an hour up to the dealership, got a rental to doink around town for the afternoon, and went back to the dealership. They said they "they didn't have time to get to it, and couldn't get to it for 5 more days". 5 days rolls around, and they told me the part was damaged (it had a very very small paint chip on the corner that wasn't noticeable), and that it would take 2 weeks to get a new one. They had already taken the old piece off and wouldn't put it back in, so they basically had my car held hostage for the next few weeks?! I demanded that the damaged piece be put in so I could be done with their establishment. I got my car back finally, and the trunk was trashed full of the old rubber and parts they replaced. This dealership could not be full of any more liars if they tried, and Andrew is a clown and a shady salesman. I will never do business with them again

    Norm's Auto Service - autorepair - Updated June 2026

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