I requested a new exhaust manifold on truck my truck. They replaced the passenger side when the…read moredrivers side clearly needed to be replaced (when you turn key, it ticked louder than a horse being branded). Manager threw a fit over the phone when I called them out for replacing the passenger side because it was Friday and it's an easier job. I told them to replace the correct one. They did, but they didn't put a gasket on the bottom flange and did not tighten the bolts. To make matters worse, they replaced it with a used manifold. Don't trust these guys, find someone else.

I'm going to start this review off by saying that I brought all of these concerns up with the…read moremanager and tried to resolve it person to person. However, the manager did nothing but try and defend his mechanic. I brought my 2014 Ram 1500 in to the shop Friday, Jan 24, 2025, because I was having issues with several codes that I could not figure out. All of my issues where inside the engine compartment. When I dropped it off at 7:30am, I was told it would take about an hour or so to diagnose and that I would receive a call from them By 12:45PM, I had not received a call, So I reached out to the shop myself. I was told that the mechanic was done but they needed time to put prices together for the issues found and that they would call me back. At 2PM, I received a call with my quote. They service manager started listing off the issues found and the price quote to fix each issue. One of the issues was lose wiring on my Intake Runner Control Valve. They also started to list off items that I never asked them to checked. The service manager proceeded to tell me that both of my Inner tie rod ends needed to be replaced. Here is the issue with that. My tie rod ends had just recently been replaced and are new. There is also zero reason they should have even lifted the truck up to check the tire rod ends. They informed me that their fix for one of my codes (Cam Shaft Position Sensor) was to replace both my Cam Shaft and Crank Shaft sensors with OEM sensors from Dodge. Again this issue with this, is both sensors were brand new as well. I informed the service manager that I didn't have the money to fix the issues right now, so I would come pay them for the diagnostics and just get my truck. Which I did. When I arrived the mechanic still had my truck in his mechanic bay and I had to wait for him to pull the truck out. As I drove my truck home, I started having serious issues with my truck. It began to run very poorly and started going into limp mode almost immediately as I pulled out of the lot. When I got back home I started to tear into my truck to try and identify the issues they had quoted me. The very first thing I cam to was that they connector to my MAP sensor had been zip tied to my MAP sensor. There was zero mentioned that this plug had an issue and it was not zip tied when I took it to the shop. I then removed my intake manifold to look at the lose wiring for the Intake Runner Control Valve. What I saw next was very disturbing. Their wasn't A lose wire, all four wires from the connector had been removed from he wiring harness and was just shoved back behind the wiring harness. Needless to say, I fixed the wiring the service shop chose to disconnect and moved on with the rest of my issues. And I want to add, that the fix the shop recommended to fix my Cam Shaft Position Sensor, you know replace the sensors with OEM parts, also was not correct. The issue ended up being a simple oil change. A very known issues with HEMI engines. Like I started this review out, I tried to resolve this issue with the shop manager, but he was unwilling to listen and only wanted to defend his employee. BTW had I went ahead and had the shop fix all of the issues they said they found it would have cost me over $1200. All of these issue were fixed in the garage of my house for the cost of an oil change ($50) and a few wire connectors ($6). I know this shop has been around in the northland for decades, and before this incident, I would have recommended them to anyone who asked. But after this incident I wouldn't recommend them to my worst enemy. And I for one will never take any of my vehicles back to them.

Russel and his team are timely and informative! They heard my concerns, found the problem, and…read morefixed it + gave me advice to avoid similar issues in the future.

If you are a woman, DO NOT COME HERE! The owner took advantage of my desperation of me needing my…read morecar fixed. The owner overcharged me and told me that it was at his discretion to do so. I was quoted one price by the head repairman (who runs the shop when the owner is out) prior to working on my car. After the work was done, I was quoted a new price by the owner which was almost $300 more. Not only was I overcharged for labor I did not approve to be done on my car prior, they also broke a valve on my engine. Instead of notifying me about it and fixing what they broke, they decided to GLUE the hose over the broken valve hole with a silicone adhesive. This of course wore off over time and caused my car to break down only 4 months later! They are the only shop to EVER do work on my engine/spark plugs prior to my car breaking down again 4 months later for the very reason they overcharged me to fix! To overcharge me, speak to me condescendingly, and to break something without properly fixing it is such a horrible way to run a business.

Great service and very fair price. Work on my Audi (cylinder head) was completed ahead of schedule!read more

Sometimes a business just gives you signals that they really don't want your business. They dare…read moreyou to drop them. For whatever reason, this shop gets their wish! After the old man sold the business it just wasn't the same treatment, repair quality, or pricing for any of my vehicles. They forgot to do this or that, gave me the cold shoulder after I mentioned it, and price estimates through the roof! If I wanted dealer pricing, I'd just go to Aristocrat! Last straw was this crazy high estimate that just screamed "get a second opinion"! I did...at Rennsport. And lo and behold, they did the exact same repair for $3100 less!! That's not a typo...$3100 less than I-Masters wanted. I just don't feel the love any more so I'm out! I need a shop that has my back, not one that's always trying to put me on my back!

$2500 over estimated repair. Continue pushing back of finish date…read more Huge fucking dent on driver's side that wasn't present before. Grime smeared all over the windows and seats.

Great Service, Reasonable prices, Easy to work with, Been a happy customer since 1995!read more

My tire had a nail in it and we needed it fixed quick to travel in a few days. I called first thing…read moreMonday morning, they got me in right away and it was done in less than 2 hours. They were kind, helpful and responsive. I will definitely be back! Thank you!!

routers where warped to replace two front ones where $900 outrages price. Also charged me $218 in…read morelabor to get water out of my door I could of done my self by taking out the drain plug. (DONT SHOP HERE, HAVE AND WILL TAKE ADVANTAGE OF YOU) didn't know anything about cars when i shopped here and now that i do i can not believe the way they took advantage of me. people were a little friendly nice to know I got kindly screws out of my money.

This is an upstanding auto shop. I brought my car in for repair, and they fixed it in record time,…read moreand there were no hidden charges. They were honest, and I truly appreciate that. It feels good to know there's a place I can take my car for repair without worrying that I'm being taken advantage of.

I would think twice before going there. I had an air conditioning unit that would blow cold air…read morethen stop, then blow cold air then stop. I took it to TSM and they told me the compressor was bad and that it would be $1300 to fix. I was concerned, but I went ahead and approved the repair. I picked up my car after they had closed and while driving home, the cold air stopped blowing!! The original problem was NOT fixed it would work, then it wouldn't work, just like it had been doing before the $1300 repair. I took my car back the next day and they said there was a circuit that was dirty which was causing the air conditioner to quit, and oh, by the way, the compressor was bad too, so the $1300 was necessary. In the end the TMS auto, the' Elite Ethics Certified' repair shop is nothing more than a parts swapping repair service, that will support their mechanics regardless of the cost to the customers. So, think twice before going there.

I've been coming to Hyde Park Service for years now. They're a no nonsense shop. They don't try to…read moreoversell you on unnecessary upgrades or fixes. They repair what's important, make suggestions for things that may require future attention, and don't leave you broke. Oil changes are waaaay faster here than any "jiffy" place or dealership. And they won't cost you an arm or a leg. Everyone here is super friendly and easy to work with.

I pulled in parking lot to inquire about safety check required to renew car license. The manager,…read morewho had a facial expression like he had a terd stuck sideways, walked up to my car. I had been on hold with the licensing department for 1.5 hours and of course they finally came on at the moment I pulled in the lot. This was first time renewing license in MO and it is complicated! Anyways he treated me like I was a leper. After going inside and determining that I would have to go elsewhere because their availability wasn't till Thursday next week I got in my vehicle and was trying to find an address for another place safely out of traffic. He walked up to car, still with painful expression to tell me that they will need me to move to back cars out. They weren't backing any cars out right then. Just a grumpy socially awkward jerk.

Great place for car repairs honest and reliable very friendly!…read moreGreat about finding hidden problems and advice of when repairs should be done.

I brought my 2011 Toyota Camry to Toy Tech after my check engine light came on due to an O2 sensor…read morecode. I paid $158 for a diagnostic and was told the downstream O2 sensor was faulty. Although I was informed that the upstream sensor was not currently failing, I was encouraged to replace both at the same time. I chose to replace only the downstream sensor since that was identified as the source of the issue. Approximately six days after the repair, the check engine light returned. When I contacted the shop, I was advised that the upstream O2 sensor would now need to be replaced at an additional cost of $404. When I asked whether there could be another underlying cause, I did not feel my questions were thoroughly addressed. I decided to seek a second opinion from another repair facility. They diagnosed the problem as an exhaust leak. After repairing the exhaust leak for $160, the check engine light has remained off and the issue has been resolved. I understand that automotive diagnostics can sometimes require further evaluation; however, I am disappointed that the original diagnostic did not identify the exhaust leak and that additional part replacements were recommended before the root cause was determined. Based on my experience with Toytech, I would advise others to consider obtaining a second opinion before authorizing further repairs.