Awesome service, in and out. Communication is 10/10 and the team is extremely thorough and honest. You will get your bang for your buck here! Team only does what you are okay with doing, they are not pushy on sales at all! Just genuine recommendations! Trust them with my vehicle from here on out! read more

I've been bringing my cars here for years, and have never had a bad experience. They're beyond fair in prices, always easy to get into, and don't make me feel pressured or stupid. A great place with great workers. It feels like a neighborhood business that is impossible to find in 2025. read more

Told me after he didnt pass my vehicle..."I knew it wasnt going to pass as soon as I saw that blonde ponytail hop out of the truck". Handed me a list of over $2000 worth of repair work that was 'absolutely' necessary for passing. Wen to a different shop within the month and passed with no repairs. Openly unscrupulous. read more

Above and Beyond service center charged me 1/3 of the price they tried to get me to pay. If you don't know cars your getting scammed

One star is pushing it. Towed my car there. He had it 3 days, then decided he didn't want to work with my warranty company. Did not tell me I owed anything, when I said I was sending a tow truck. Turned AAA away!!! so I paid $80 for next to nothing, he did look at it and I guess that is fair, but not telling me is just beyond horrible service. Stay clear of this place!!! read more

Car leaking oil. They did an inspection as to why leaking oil. They ordered parts costing 750.00. After having it a week brought it home same issue. Didn't fix anything. Took it to another service garage and problem was completely different. Mikes put on parts snd took my money that did not need to be replaced. They (Mike's) will claim it had two issues, but it didn't you can tell by the engine where it was leaking and how long it had been leaking. Very disappointing in this place have had a lot of work done there on various vehicles, but this is unacceptable. read more

Spent loads of money here. Traditional changing of fluids. After going here for 4 years I had some strut and suspension work. I took my kia in with a fully functional ac. I asked them to clean out the ac drain because it was leaking inside. They gave it back to me telling me I needed to purchase a new blower because it had gone out. I left with no working air at all. They froze up the blower engine whilst doing under carriage work. Never again will I spend money here. Very shady things read more

Always great to do business with. Honest and helpful. We get all our inspections and tire replacements and repairs done here.

I urge everyone to select another automotive service center. The short guy with very thick glasses very rude, unprofessional and not customer service oriented. He performed two Inspections for me this week and each time he would not pass the cars for inspection because he wanted me to purchase all of the parts and repairs from his shop. When I told him no thanks he rudely hung up on me. When I went to pick up my car he became very belligerent, argumentative and threatened to hit me with a metal flash light. Let's help his business by NOT patronizing his business. There are far better automotive service centers out there. Please select the more quality centers. read more

Good spot for vehicle inspection and other repairs. Friendly staff. Reasonable prices

My family and I have taken our many cars here for the past 12 years we have lived in Parkville, MO and they have been nothing but honest and loyal to us. Not once have they ripped us off and they have always been very easy to work with. Even as a 22 year old girl, who knows nothing about cars, they have never tried to take advantage of me and have never treated me like I was stupid or lesser because of my knowledge on cars and the many questions I may ask at times. They don't try and up-charge us and only provide the services that we need and request. There aren't any hidden fees and, as precaution, we always check our receipts before check-out and leaving the shop to ensure everything adds up. I've never had an issue in the 7 years I have been personally bringing my cars in. I even drive an hour and a half now just to bring my car here because I know I can trust their word and service. read more

I only went to Mike's because of its proximity to the Parkville DMV. Unfortunately, I found the crew to be condescending and unflexible with their schedule. Found it to be a waste of time and money. When I arrived for my state car inspection (after waiting a week to work around their schedule) they tried to charge me close to $400 dollars to install a car part I had never heard of. My instincts said to go to another dealership. So, I took my car to another reputable dealership and they said the car was in great condition. Passed the state inspection with flying colors. This leads me to believe Mike's was searching for reasons to charge me more money. Be warned, not worth your time and money. Frustrating experience. read more

We were on a family trip to Kansas City and I found we had a bolt through our tire! Mike's was able to get us up and running - such a relief with little kids far from home. read more

Mike's Service Center - Tires Near Me - Kansas City, Missouri

I have been bringing our cars here since moving to Parkville nine years ago. I have a 2001 BMW 530i and my wife drives a 2007 Murano. We have always found the work completed on both vehicles to be exceptional. The staff --Wayne and Rob are very helpful, responsive and fair. I recently had new struts and a replaced the alternator on the e39 Bimmer. They also changed all four tires, brakes and balanced them perfectly and with 200,000 miles on the clock it runs like new. read more

Perfect repairs, great customer service and as a woman I am never worried about being price gouged. Best Service Center in KC.

I'm baffled about the bad reviews. I've been here twice now and have dealt with at least three different employees and have found them all to be transparent, fair, and helpful. They also applied zero pressure about suggested repairs. One of the best car service experiences I've had in a long time! read more

I brought my car in for repair. It turned out to be a bad water pump. I was quoted $710. I thought that was a high estimate, so I inquired elsewhere and was quoted $450 which I thought was more reasonable. I had the car towed to the 2nd shop. Mike's wouldn't release the car unless I paid a $49 diagnostic fee. The diagnostic entailed reaching down and turning a pulley wheel and noting no antifreeze in the system. This place might not be bad for oil changes and inspections, but seems to be about it. read more

This service shop is another one of those scummy places that is not transparent about anything. When you ask questions they get offended and attack you like condescending dirt bags do. Good luck taking your vehicle here. Unless you enjoy being up charged and expect many extra charges on your bill that weren't discussed at first. Luckily I escaped with little damage. BEWARE, YOU WERE WARNED. read more

My wife took her car there for Missouri inspections and they tried to scam us for repairs that didn't need to be done. There was nothing wrong with the 'defective part' and was absolutely within operating specifications upon re-inspection. I found this out after I had ordered the parts. Furthermore, after reading the Missouri Motor Vehicle Safety Inspection Regulations Manual- they didn't even follow state regulations on proper documentation of the problem they claimed the car to have. Dishonest repair shop! Never take your vehicle to this place because it would seem to be they're just looking for gravy work! read more

Went in for an oil change, to have a tire plugged and the brakes checked out. When I went to pick up the car, there was a $49 checkout fee on the bill that was not discussed. Rob took that off and completed the transaction. After leaving, I reviewed the bill further and found an oil fill cap charge on there I also did not authorize. Went back in to find out what that was and was told mine was broken and they replaced it. I was also informed by Rob "it sounded like I didn't need to come back." I walked out, put my child that was with me in the car and went back in. I told Rob that this was not acceptable and he needed to refund the $12. While getting the money out he began a verbal assault on me, using many words that I can not repeat here. I will never go back there and encourage everyone else to stay away. read more

I am not even a little bit surprised there are so many 1-star, poor reviews... here is another one to add to the stack. We took our 2008 Jeep Liberty in yesterday morning for a simple safety inspection, which it passed - great, all good. Well, after leaving Mike's Service Center, I thought I heard a noise coming from the driver's side wheel. The more I drove it around, the more alarming it was beginning to sound. Took it half a block down the road this morning and turned around and came home because it sounded downright scary. There were ZERO noises or issues with the wheel or anything else prior to taking it in and in fact we had driven it to Columbia and back just the day before - running great, no concerns whatsoever. My husband wanted to take it into Leibrand's ASAP but I asked him to wait and let me call Mike's to see if they would like it back to look at it... So, I called them and began to explain to the fellow on the phone that there was a progressively bad noise coming from the front wheel ever since we left their shop for the inspection, and is it possible something happened during the inspection. He immediately, without even asking me about the noise or WHICH WHEEL it was, said no that would not have been anything from them and they didn't even take that wheel off. I said to him, I didn't tell you which wheel yet..... he asked which wheel, I told him front driver's side; he then confirmed that they took the other wheel off and it wouldn't have been anything that they caused. Uh huh, ok. So ok, I told my husband they were not helpful, so he and my stepdad took a look at it and guess what - MY LUG NUTS were all loose to the touch. I called Mike's back to talk to the store manager, explained to him the conversation I had with the fellow earlier, and he tried to jump in with the same song and dance and they didn't cause whatever it was, but I cut him off to tell him "MY LUG NUTS WERE ALL LOOSE TO THE TOUCH - you didn't tighten them back up on the wheel you took off for the inspection!!" He said something about bring it in they's see what they could do for me blah blah blah, I said I don't care about my $12 and my lug nuts are tightened now, I just thought you might want to know that I brought my car in for a SAFETY INSPECTION and you sent me away down the highway in an UNSAFE VEHICLE~! And YES - I was quite upset during this communication. I was then told by this STELLAR manager that if there was nothing they could do for me and I couldn't speak to him in a "civilized manner" (I was plenty civilized, just justifiably UPSET) that I did not need to come back. Don't worry! I won't be back!! This is the 4th time I have been into Mike's, so I am in fact a repeat customer - but, um.... BYE, MIKE. FOLLOW UP - They just called my husband back and left a voicemail to say that he had watched their video and they had in fact taken the driver's side tire off and had NOT tightened the lug nuts back up. He said they were very sorry and would like the refund our $12. How sorry they would have been if my tire came off while I was driving is undetermined, but I guarantee it would be quite a lot more. Did I mention they are a TIRE dealer??? Sorry, but you can keep the $12, and your terrible service. read more

We had been a customer for a couple years when we took in our vehicle for a minor repair. When we got the car back it had damage caused by the shop. (likely done on their lift) When trying to talk to the owner he was super hateful! Will not be back. read more

After taking my car there several times, I thought I could trust them, and did always wonder why the constant upsale, this last time was definitely not warranted, after my oil change Rob said I needed an alignment and then more work to parts that I had just purchased a couple of months prior. After I declined and wrote my "disappointment" letter to Rob. Rob leaves me a vm "explaining the charges, then ends the call with "I agree don't ever come back here, have a good life" Seriously how disrespectful! I had a second opinion and there was no need for an alignment or the parts stated I needed! Very disappointing. read more

We took our "problem child" pick-up, which a relative had parked for 3 years without starting, to Mike's. A previous garage had installed a new fuel pump but in 5 weeks had been unable to sort matters out. Jay Wolfe Toyota charged 2 or 3 hours labor to diagnose it, but in the end washed their hands of it and advised us to send it to the salvage yard. Mike's Service Center, in the Picture Hills shopping center off I-29 and 64th street, emptied, re-filled, then re-installed the gas tank which Jay Wolfe had left in the truck bed, then installed new fuel lines and filter. Shazam! Back on the road! Wayne, our service advisor at Mike's kept us updated and informed every step of the way. Not expensive either! My wife had taken her car to Mike's for a radiator a few years ago and at that time they did a bang-up job for very little cash. We would go back without hesitation. read more

Let's start this review on what is easy to explain. Don is a rude crotchety man. I had $700 of work done to fix an abs light that came on. True, before he did the work, he said that both rear bearings might be bad, but the problem was coded to one side. So, with that costing at $700, I said let's do that. Now, of course the light comes on again. So I take it back to see if they can see what is causing it. Don starts taking a real defensive posture, and he wants to charge me for a whole new job. He already assumed it was the other side, instead of troubleshooting the work I paid to have done, I asked why they didn't just identify the exact problem without speculation. Don got completely irate, tossing my keys at me, using profanity. He told me take my business elsewhere. With someone like Don working there, of course I will take my business elsewhere. Buyer beware at Mike's, read more

I took my car in to have the waterpump and drive belt replaced. They completed the repairs before the promised time and at the price they quoted. The parts and labor were a fair price and the work looks to be done very well. I will use them in the future and would recommend them to others. read more

Had a set of used tires I purchased and needed mounted and balanced. I called all over town and it seems very few companies will do the work since I didn't buy the tires from them, and especially since they were not new tires! I called Mikes and they said no problem come on out. I made an appt. for the next morning. Came in and spoke with Rob. He took the info and special requests about tire placement and swap of a rim. They did it all and even told me that one rim was not perfect and would be best on the back since it's a front wheel drive car. We'll they knocked it out and was done in 45 minutes even though they were very busy. I even asked about my brakes getting done since I figured they must be getting close. Rob told me he looked them over and they looked good and should easily last me another year or more. WOW a repair center not trying to take more money! They will definitely see me again!!!!! Thanks for the GREAT Service Guys! read more

I had a great experience. I left them a Jeep that was a disaster and they fixed it no problem. I would recommend.

Great service at Mike's. I've been going here for years. I even convinced my Mom to start bringing her car here to for service.

Robert Dean Heginbottom, the owner, runs a fraudulent business. He pads his invoices by adding items that are not needed. When confronted with the fraud he became verbally abusive and mentioned forcefully he didn't need my business, because he said that business was so good. It was for windshield wiper fluid, which I just put in a week ago. This type of fraud is common, and at $2.75 it shouldn't be done. Stay Away! read more

I've been to Mike's twice. The first time was when my wife ran over a nail and got a flat tire. The second was for a regular oil and filter change. The service both times was very quick at a reasonable priced. Will definitely be back when our cars need service. The waiting room is pretty no-frills compared to newer places, but the service more than makes up for it. read more

Will fail you for the smallest things for an inspection, like a bald spot on your tire...

Used to love and recommend this place frequently.. Times have changed! 1st strike: I had a vehicle I was about to have $500-600 worth of stuff done to it. But they nor the dealership wanted to fix a suspension squeak and they basically told me to go somewhere else. So I traded in that vehicle on a new one and they lost that money. 2nd strike: I had another vehilce in for something and told them I thought I needed new brakes. They called and said $324 for new front brake job. I got to the shop and scheduled that service even though it seemed a bit high. I got home and looked at my reciept they stuck on a $22.50 fee for the pleasure of telling me I needed to give them $324 for brakes. 3rd strike had this vehicle for 5years 60k miles and NEVER had a check engine light. Within 5 miles from driving away from their shop.. Check Engine Light. I called and asked for a Manager to discuss the fee and light and they said tough crap on the fee and completely ignored and didn't say one thing about the check engine light. POOR customer service Wayne. But maybe I should thank him.. I'll pay the 22.50..but now i'll pay 125ish for the brake job somewhere else and they won't get my $324, no future business from me, no future referrals and I'll post this where I can so that eveyone knows the Reputable, Laid back, Honest. Repair shop that this used to be is GONE. Oh and at the end of the call.. He mumbled something about the owner should be handling this and HUNG UP. wow.. I really expected more. Shocked and Appalled. But oh well.... read more

Girlfriend's daughter had work done here, including some new parts and belts. After a month, the serpentine belt failed. Took it to another mechanic, who took one look and said it was the wrong size belt, Mike's should replace it for free. Took it back and the service manager instantly got confrontational and defensive, not wanting to warranty their work, insisting that it was probably several other improbable things that would need to be fixed before even looking at the car. When waiting to pick up the car the next day, saw one of their techs shift a vehicle they had just worked on into park while the car was still moving forward. Two stars because they did eventually replace the belt at no additional charge, but we won't be going back. read more

My family and I have been going to this shop for years and we send our friends there as well because we trust these people like they're our own. They are always up front about their prices and can handle any problem thrown their way in a timely fashion. Super friendly staff that always makes sure the repairs make sense. I have nothing bad to say about this shop. I'd highly recommend you check it out the next time you have any car problems! You will be taken care of. read more

They were nice, but misdiagnosed a leaking head gasket. It apparently had classic signs.

We lucked into Mike's at least 15 years ago when it was in the old Sinclair station and haven't gone anywhere else since. Not only are they fast and fair, on more than one occasion they've called us to let us know that the work we ordered would be a waste of money! I trust them with every one of our our cars that truly should have been retired years ago, but the guys keep them running without charging us an arm and a leg in the process. (If there's a repair that can be covered by the dealership for less, they let us know that as well.) Awesome group! read more

Always been pretty good about getting in my car in a timely fashion....work they do has been what I believe to be as good work. They always make many suggestions about the "other" work that needs done on my vehicle, but they don't do anything without calling first, which I appreciate. Being a female, I appreciate them telling me of the "other" things that need done. The last visit was pretty expensive but most of the charge was labor, not parts. I think they do a good job though, and would recommend them to anyone that asked. read more

My GF ran over a piece of metal, and she was worried her tire would start to deflate. It was late and the only place open, unfortunately, was NTB. She got there and asked to have the tire repaired. After waiting for more than an hour, and ten minutes before they close, they tell her the tire cannot be repaired and she needs to buy a new. They continued to tell her that repairing the tire or putting on the spare tire was a 'safety issue' and refused to do either one. She declined, had them put the damaged tire back on the car, and came home. The next day, AAA put on the spare, and recommended we go to Mike's Service Center. They were booked solid that day, but immediately took care of us. Only 30 minutes later, and only $10 spent, we had a repaired tire. And funny, no mention of any safety issues. Sucks that we had to deal with NTB, but awesome that we stumbled on a new place to take our cars. read more