I went in standing around for at least 10 minutes with no acknowledgment. Poor customer service.read more

Leslie's has been nothing but a complete disappointment since I moved here 2 months ago. The…read moremanager Sam at this location is very rude and clueless as to what customer service really entails. She can't answer simple questions and is not customer friendly. I asked for her district manager to call me and. She said she would that was well over a. Month ago and. I'm still waiting. The Leslie's service department is even worse. You calll to schedule and get someone in India that is very hard to understand or they don't understand what you need. I had set up a service call to program my timers. I was given a time between 8-12 at 12:40 I called and. Canceled because I had to leave for work. They don't call and tell you they are running late they just expect you to wait. I am so done with Leslie's and there terrible customer service.

We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Have had a Bullfrog Hot Tube for 4 years and the people that did the quarterly cleaning of our hot…read moretube were amazing. Always on time, always friendly and did great work. My complaint is with the new pricing... They did increase the cost of the cleaning which I can appreciate as everyone is raising prices and if that had been all, would still be using them. What grinds my gears is the added $75.00 trip charge now in place. They did several hot tubes in my area and each of us paid the trip charge. So, they made an extra $150.00+ or more on the same trip. To me this almost price gouging. All of use where within 10 miles of each other, we are only 33.2 miles from the office. They have to drive farther to north Phoenix. Anyway, found someone local who is half the costs for the same service.

Arrived to pick up our spa and deliver to sons home. Not a Hello, Good morning, nothing, three men…read moreand none of them personable, only seemed perturbed they had to work.

I was in a pickle and called, He was So Helpful, and got me the help I needed. Thanks So Much! I…read moredefinitely recommend Element Pools!

For some reason, the Yelp AI machine deleted my first recommendation. Element Pools and spas is a…read moregreat company. They did a wonderful job on my pool, timely and great results. I would highly recommend them. plus their prices were good.

Whitewater Pool Care and Repair was fantastic! I would…read morehighly recommend them. Donny made the appointment he and Eddie showed up on time and ready to go. They drained the pool removed the calcium on the water line tile and acid washed the pool. We are finally seeing the color we paid for because a incompetent pool builder. We are very happy with everything Donnie and Eddie did our pool looks amazing. And its great to have a pool company with the knowledge and skill to keep our pool looking great. I would recommend Whitewater Pool Care and Repair for all of your pool needs.

UPDATE: After using Whitewater for several years, there is no change in my feelings for the…read moreexceptional service. I do not believe I could find any better service, professional, customer tailored and detail they have put into keeping the pool cleaned, repaired, and maintained. I recommended them to landlord at mobile home park I live in and they were hired on the spot! The care they've given to my sister's pool was my testimony to recommending them and "surprise" the landlord and residents have no more complaints regarding the community pool. Thank ALL of you for being the caring professionals you are. I will continue to recommend this family run and owned business every chance I get. They just CARE about their Customers and that shines Everytime they survive sis' home pool and our community pool.

Pool Buddies drained and chlorine washed my pool on 5/11 thru 5/14. They did an excellent job. All…read morethe workers were very good and kind. Liz the office worker walked me thru everything, time workers were scheduled to come and watching my pool fill to skimmer. My pool is beautiful and Richard completed the job well. Shout out to Edward and Xander for their help too. This is an amazing company. Wouldn't believe this pool is 21 years old looks like a new pool. Thank you Pool Buddies. Had to write about you on personal facebook page and Thank God for finding your company.

Oh my goodness this company is amazing. Honest, ethical good quality work done on a timely manner…read more The tech didn't rush through it but really took time to diagnose the issues so it could be fixed properly the first time. The tech Richard was very patient as he explained to me. What needed to be repaired and got it all done the same day as the initial visit which worked out because he didn't have to order parts. He came prepared. He took time to also explain a few other things to help my pull vacuum, run more efficiently and made some suggestions. Very pleased with this company. Dispatch was also very nice and helpful. Taking time to listen to my concerns before scheduling the appointment Thank you very much. I will definitely request for American Home shield to use you again for our future pool needs covered under warranty.

Thank You BackYard Pool Company..coming promptly and fixing my plaster & resurfing job on my pool…read more Your a 5 company !! great job!!

These guys charged us the price of a gas pool heater and installed an electric one and just kept…read morethe difference in cost. Any issues with the pool that have followed, they are impossible to get in contact with, and ignore all messages. I have sent multiple messages about a pool heater issue with no response. There are many other options out there, I would look around.

Aquaman pool service went beyond their normal scope of work for our pool. They helped acquire…read moreadditional companies to help get the pool up and running after my father passed away. I do not live in the same state, I needed help getting propane company to slurry the old tank and replace the propane tank above ground. The pool is sparkling and ready to go for the new owners with warranties on their work. I would like to personally thank Pam and Wendy they are an accent to their company. I give them a 10 rating!

The following review is not opinion, but our experience with this company (which honestly started…read moreout great). Completely unprofessional business, has not provided a service record since last September among other things. Unreliable - No pool service the week of Thanksgiving, no reason or notice given. Changed prices and services without notifying us, their customer. Very dissatisfied, will not recommend to anyone! We'll find services elsewhere.

Barb, Skip and Logan at Polar Pools run an amazing company! Their attention to details, design, and…read more overall quality is unmatched. They are very involved in their community and seek to provide service at the highest of standards. We happen to live out of state ( snowbirds) and they did a phenomenal job designing our pool.Being out of state for some of the construction, they provided great communication during the process. Safety is top of mind as well, and they don't cut corners! If you want a beautiful pool, and want to work with a wonderful family owned and operated business you should choose Polar Pools!

Couldn't recommend them enough! Skip and Logan were amazing and got our pool resurfaced, including…read morea new automatic water line and vacuum line, done in under 3 weeks. Excellent communication and quality work. Their pricing and work product are impossible to beat!