One is too many stars! They serviced our community pool two days a week. I would agrue they came 1x a week if that. The pool was bright green this week leaves all over the bottom. The pool room was riddled with garbage, electrical boxes with the doors off. Just shameful for a contracted vendor to be so negligent. Be very leary of this company. read more

Clay is absolutely phenomenal. Let me tell you why. We arrived home (unscheduled) after being gone for a few months. Our pool was green, murky, and had algae flora floating on top. I contacted our pool service company (which we had used for over ten years) and received no response. According to a friend, the pool had been more green then blue since July. We went to Leslie's Pool Supply and purchased $179 in chemicals and after 24 hours the pool was now a turquoise/teal color and cloudy. I called a new service to come by, and after $200 more in chemicals, it was turquoise and cloudy, would not retain free chlorine, and could not get the PH up to the correct level. It was 09/25/13 and the temperature was still in the high 90s. EVERYONE told us that we could not drain the plaster pool and have it acid washed due to the heat EXCEPT Clay. Clay had the pool drained in 3 1/2 hours, pressured washed, sanitized, and acid washed in under five hours, we began filling our pool that night (thanks to good water pressure and two faucets) it was up to the tile line before the temperature came close to 85 degrees (9:30 am). The pool is now blue and beautiful. The price was reasonable. Clay was diligent, and efficient. He charged exactly what was quoted. We highly recommend Arizona Pool Drain and Clay. read more

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I highly recommend! Mary came out with Leroy and did a fabulous job, explained every step, cleaned up afterwards and didn't try to up-sell anything! Mary was very knowledgeable, helpful and offered further assistance if needed. Price charged was extremely fair. read more

Clay seriously rocks. He came out to our house even after we cancelled on him once, but ultimately decided we needed his professional opinion. He taught us a lot about our pool and filter system. We have been in the house for over a year and never knew much about pool ownership. He was friendly, prompt, and very knowledgeable. We discussed all of the adjustments and repairs needed to make sure our pool is running smoothly. He helped us in so many ways! We will absolutely be calling him for our winter drain/fill/acid wash. You won't go wrong calling Clay over to your house! read more

Mary was very nice and easy to work with as was the rest of her crew. We had the calcium ring removed from the tiles and the interior acid washed. The pool is filling back up now but as far as we can tell everything turned out just as we had hoped. read more

My pool was bad- really bad. It wasn't just green but there was a layer of green algae on the plaster. It turned green due to neglect then I kept dumping chemicals and running the pump and that wasn't helping. I pretty much gave up on it until the County started knocking on my door. I knew I had to do something and since the pool was so bad I figured the best thing to do would be to drain it and start over. Arizona Pool Drain came over and were amazed at the condition the pool was in, They feared there might be black algae present. Nonetheless, with the County on my back I went ahead with the drain. They worked extremely hard at getting all of the algae, grass and other debris that had accumulated in the pool out. Fortunately, no black algae. They did a tremendous job and I feel so much better having a fresh start. A very reasonable price to boot. I wouldn't hesitate to call Arizona Pool Drain again. read more

My pool has not been drained in over 5 years we had alot of calcium build up on pool surface and tiles. Arizona Pool Drain got my pool looking fabulous again and ready for the summer. Very reasonable on price. They showed up when they said they would and we were charged only what they quoted us even though I know it was more work than they anticipated. I would highly recommend using Arizona Pool Drain. read more

Do not recommend this company. The bad out way the good. The guy that showed up to drain my pool used my patio chair to make himself comfortable. We had fold out chairs he could have used instead, if decided to help himself. He broke our vacuum cover and did not bother to mention it to me. When address they claim it was already broken. After they cleaned my filters from the cartridge, my pool equipment didn't work properly and started leaking water. When addressed they claim it was already an issue. My pool and equipment is two years old. I had not ever had any issues with my cartridge and pool vacuum cover prior to them coming out and doing work. Instead of taking responsibility and apologizing they blamed everything on me.. not to mention the work was done on a Friday by the time I got home from work it was late. So the following Saturday morning I went out to look at the work and notice a part laying on the floor next to my cartridge filter. When I reached out to them, they never returned my call, voice message and text. Monday morning at 449 am they call asking me what's the problem. I do not understand how a company can run a business and ignore a emergency call to service that was done by them. They drained the pool and I hope they chemical sprayed my pool and fingers cross I don't have any other issues! read more

These people only do half of what they say they'll do "get it in writing" don't believe what they say. If you don't know much about pools "stay away" you'll save money using somebody else. read more

My experience with Arizona Pool Drain was positive from start to finish in every way. Clay took the time to listen to my concerns and ideas and then educated me on how to get to what I needed. He was timely, detailed and friendly. His respect for quality work and my property was a breath of fresh air. If you need this service, stop looking and call them. I own two homes with pools and a third on the way and will definitely only use this company. read more