Had a pre-sale inspection done recently at our Realtor's recommendation. Scott was fantastic and very thorough! He was also very approachable during our inspection and very knowledgeable. Report was comprehensive and detailed. Highly recommend them and Scott if he's available. read more

Scott completed home inspection a month ago and did an excellent job. He arrived as scheduled. When he arrived he explained how he would conduct inspection. He was very thorough, went over problem areas and provided list of recommendation for repair/further evaluation. Very professional. Would highly recommend. read more

We got Scott from North Bay Inspection to help us with completing a home inspection prior to purchase. Scott did an outstanding job and his professionalism and attitude were amazing. I've worked with many contractors in the past, 75% of them are crooks. Rarely will you find a person like Scott, honest to the core. I cannot say enough good things about Scott and North Bay, and highly recommend them to others!! read more

I received a detailed and well-written inspection report. A different company had done a pest inspection for us on the same property just a day earlier and North Bay found some items that the pest inspector had somehow missed. We're thankful for that and would recommend North Bay Inspection to anyone in need of such services. 5 stars, even after the exceptionally terse phone call that I received from North Bay, reminding me that 4 days had passed since receiving the original invoice. Their fast and easy-to-use online payment system was well appreciated after that one. read more

John did our inspection and we were very happy with him. He was thorough, professional, friendly and gave us a good overview of the property. I will definitely use him again and refer him to others. 5 stars! read more

John came and did a comprehensive review of our house before we bought it and did a great job of itemizing what was important vs. stuff we had to fix later. Exceedingly professional and thorough and worth every penny :) read more

John did a fantastic job on the home inspection for a home we are planning to buy. Our realtor (buyer's agent) recommended him and we were really impressed with the service he provided. He took his time, spending 3+ hours going through every part of the house and exterior and explaining everything to us along the way. He invited my husband and I (and our fussy baby) to follow him around as he worked and he was so patient with all of our questions. He pointed out lots of things we, as first-time home buyers, would not have noticed or thought of. He was also able to give good suggestions on ways to fix problems or improve upon what was there. He dictates his findings to a transcriber via bluetooth as he goes which saves time for everyone and allow him to get the report done faster. Overall we found him personable, professional, and a pleasure to work with. read more

Scott completed a home inspection for us last week for a home in Vallejo we are in contract to purchase. He was on time, friendly and informative. He did a very thorough inspection from the basement to the roof. He did not cut corners. He spent a great deal of time and was very available for my couple questions as he moved through the house. The report we received was excellent, very informative and clearly worded for even the first time home buyer to fully comprehend. I would definitely recommend Scott and North Bay if you truly want to know everything about your home. read more

John was a fantastic inspector. He was thorough and was able to answer my questions and concerns about the property. As a first-time home buyer, he did a good job of talking me through the urgency of each repair. He has made himself available for answering questions afterward, which I really appreciated. I will definitely use his services again. read more

John did a fantastic job (again) - Thanks for the detailed report!

Never had a home inspection before....However, I would say this one was great. John was early (always a plus), friendly and very helpful by explaining what he was looking at. read more

I needed to have an inspection for the purchase of a duplex rental property in San Pablo back in late Feb 2017 urgently. John was very responsive and accommodating in getting the inspection and report done over the weekend. Moreover, in addition to a very well documented report (and I've seen quite a few of these reports before), he also offered to have a phone discussion (since I couldn't make it onsite) about the issues, and gave me a lot of great advice on how best to approach this investment. In the end, I got a decent concession from the owner with the inspection finding, and better yet, the City required them to fix some of the issues before closing. I'd highly recommend John and North Bay Inspection! read more

We were introduced go North Bay inspections by our highly regarded broker in Napa. John Marshall is a true professional..and has amazing acumen and skill at assessing properties and tasks to home buyers. Prompt, efficient, honest and truly on our side in looking for issues or potential issues relating to buying a new home. His intellectually honesty and subject matter expertise provided much needed inf actionable information and insight...good and bad..on new home acquisition. Very personable,empathetic and professional. Highly recommend !!!! read more

Our experience with John was great. He was so thorough, answered all our questions, and gave us a summary of his findings before he left. He offered to be available anytime in the future if we have any questions about the home. We would definitely recommend him to anyone who needs a home inspection. 5 stars!! read more

Wow! So after the Napa earthquake I noticed a crack in my home that runs up the wall and across the ceiling. YIKES!!! Well I called to get an inspection and John spends the first several minutes giving me an education on foundations, sheer walls and the dynamics of movement of the single story part of my split ranch home versus the other two story part. Then he proceeds to tell me where to go under my house and what to look for!!!!! He saId he didn't want to take my money for something that is likely nothing but of course stated to call him if anything looked amiss. Well, that type of honesty and service is rare these days and if he was that thorough and helpful with me, a NON-CUSTOMER, then I cannot quite imagine the excellence he pours into the work he gets pain for. I won't hesitate to call John for any inspection needs and will gladly recommend him to others. read more

My first home inspection experience and I have to say it was very pleasant. Scott was thorough, detail oriented, and a pleasure to work with. He took his time explaining everything he looks at. I highly recommend this company. read more

Best inspector around! John has done two inspections for me, both when I was purchasing a home. He is very thorough, but by no means an alarmist. He has great customer service and he's very professional. He's the only inspector I'll ever use. read more

John Marshall inspected our the home we are about to purchase. He was very thorough and helpful with all of the questions we had, and I had a lot because I am pretty clueless about the technical stuff. He was also very pleasant to be with for the few hours we needed to be in the home. Highly recommend him. read more

John came out to inspect a home that I have in escrow within 24 hours of my request and was so professional and thorough. In order to expedite the report, he relayed the details to his assistant (his son Andrew) at the home office during the entire inspection. I was very impressed by his level of customer service and professionalism. Buying a home can be a very stressful situation and I believe that he put my client at ease. Thank you, John! Debbie Kalfas, REALTOR, Real Estate eBroker, Inc. (CA BRE 00962417) (415) 819-3785 cell read more

AMAZING SERVICE!!! Wish there was a 10 star option! John was truly a GEM and KNOWS his stuff!!The house we are in the processing of purchasing is on the much older side so we braced ourselves for it. John was extremely detailed and explained areas as he went along going through the house. He had recommendations plus even took the time to draw out things for my husband! Friendly, trustworthy, and too the point! The report we received had everything he spoke with us at the time and the added details in the report brought comfort to us! Was easy to read and go through!!John THANK YOU again!! You made it a easy plus non-stressful process for us!! I'll definitely be recommending you to anyone on the journey for their home! read more

From the time we called North Bay inspection to when we received an incredibly detailed report, John and his team were timely, professional, and all around great to work with. It is my opinion that if you are spending hundreds of thousands of dollars on a house it is imperative that an inspection is done right. I met with John and he encouraged me to tag along with him during the inspection so I could fully understand what was going on with the house. Not just reading a report once completed. John was very informative and humorous, which eased the tension of buying a house. If you want things done right, hire John and his team at North Bay. I will never hire anyone else. read more

John has always performed over the expected level! As a Realtor I love that he is so kind to the buyers. He answers all of their questions and is full of helpful tips and information. After the buyer moves in they can call him with questions and concerns and he will help guide them to make the best decisions. Thank you John and Company for your expertise! read more

John R. Marshall has done two house inspections for me. He is professional, knowledgeable and friendly. I've accompanied him while he does the inspection and he shares lots of little details that's helpful if (like me) you're not real familiar with house construction/maintenance. His reports have been thorough and delivered in a timely manner too. Excellent work, and that's why I've used his services twice now. read more

John always takes the time to explain to my clients and answer all their questions. I have had clients use other inspectors and they have missed some very important conditions on the homes. He is always very professional and has great knowledge of construction and gives helpful hints about maintenance. His reports are sent to me in a timely manner. I will definitely suggest John again to my clients. read more

John is AMAZING. Get this. He actually talked me OUT of his services. Can you believe that? Such a honest person. I called him frantic because I was in contract for a home on a hill, and I only had 10 days contingency. I told him my concerns about the foundation, and he didn't hesitate to refer me to a structural engineer, Ali Mahalat (who was also honest and heaven sent). As a first time home buyer not knowing much, he could have easily talked me into his services. But the fact that he went out of his way to help me, shows his character. If I EVER need an inspection for a home in the future, I wouldn't think twice to call John. read more

FANTASTIC! We have used North Bay twice now as we have been looking to buy a fixerupper with some land to raise our family. Scott has come out both times to properties that have had some serious deferred maintenance. Issues everywhere. Some hidden and some obvious, but Scott has not been thrown off by any of it. He worked methodically and very detailed to catch everything and outline exactly what he is seeing, what he can prove and what he may suspect, but not know conclusively. He takes his time, is open to share what he sees and quickly provides an incredibly complete and insightful report. The price is very fair, the quality is exceptional and customer service top notch. Having had two fantastic experiences now I wouldn't use anyone else. read more

Thanks to Scott and his team for coming to this property and performing a home inspection. He was very thorough and explained in clear language what his findings were. Definitely recommend them to all my friends and family read more

John came out to do a detailed inspection today at a house we are hoping to buy. I was very impressed. He is friendly, professional, knowledgeable, and thorough. He spent a long time going over every detail of the house, from top to bottom, and was thorough in his review with me afterwards. I would definitely work with him again. Good find! read more

North Bay Inspection is extremely professional. They arrived on time and ready to go right to work. John Marshall provided the customer courtesy that was very much appreciated by my client when he was responding to their questions. The best way I can say it, is...John talks to them in very basic but factual terms. They become his customer and walks them through the inspection. John knows his codes (past and present). He explains how it was caused and what can be done about it in layman's terms. His reports are detailed and photos are clear. I highly recommend him and wouldn't use anyone else. . read more

Have every faith that you are getting the best. It is rare anymore to encounter such professionalism, courtesy, or work ethic. Would not hesitate to refer a friend to this companies services. read more

John was a diligent and trusted inspector of our house. He got everything right and has been available to us for advice ever since. An excellent man whom we would use every time! read more

The home inspection was thorough and professionally done. The property was complicated but that didn't slow them down at all. The company went out of their was to accommodate us! read more

From the appointment scheduling to next day report receiving the process was easy manageable. Clearly stated deficiency and solutions. Very happy with John's inspection. read more

As a 26 year veteran of Real Estate sales I have used many inspectors over the years. John Marshall and North Bay Inspections are always at the top of my list to refer to my clients who are purchasing a house through me. John is always professional in all aspects of the home inspection process. It starts with being able to book an appointment online. It continues with him communicating well throughout the whole process. He shows up on time with uniforum and card. He takes the time to explain to his and my client what to expect during and after the inspection. He performs a great inspection every time. And the report arrives in my inbox when it is supposed to. Top to bottom he is the best. I highly recommend him with pleasure. read more

John provided a detailed and well-written report but more importantly we were able to be present when he completed his inspection. When he finished his work he explained and pointed out any issues or concerns. He is very knowledgeable. This is a great company, not a corporation blowing through checking boxes. Very careful work. read more

John allows his clients to follow him around as he inspects the house, and provides special commentary and advice as he goes. We found him very personable, knowledgeable, and helpful. We were very happy to receive a detailed report the next day. read more

John Marshall is a reliable, thorough, trustworthy inspector. He's incredibly knowledgeable and experienced, extremely patient and explains everything so you understand. He doesn't miss a thing, and he's very confidence-inspiring. I trust his integrity and his ability. He offers a wealth of information, particularly helpful to the first-time homeowners, and is honestly one of the most pleasant people to be around I've ever met. On top of his unsurpassed professional skills, he's a genuinely good guy. And that's exactly the sort of person you want to do business with, especially since they're few and far between. Just call the man and book him. He's the one you want. read more

I used North Bay Inspection to perform a home inspection of the condo I purchased in Benicia. Scott arrived early and well prepared for his inspection. While he performed his inspection he explained everything he saw both good and bad, taking the time to insure I was well informed of the process. Once Scott had completed his inspection he stayed behind to answer any questions that we had. Finally, the comprehensive report was completed two days ahead of schedule. Without a doubt this was a very positive experience and I would recommend North Bay Inspection to anybody making a purchase in the Bay Area. read more

John provided two separate inspections for me on houses in escrow. He is able to schedule appointments quickly. He is punctual, professional and knowledgable and I trust his impartial reports. He makes himself available for follow-up questions by phone. He will always be my first choice as an inspector. read more

My daughter was trying to wrap up a house purchase and we needed a home inspection ASAP! Enter North Bay Inspection. After a pleasant and informative chat with John we scheduled Scott to do the inspection the next morning. When he completed he called me (all interested parties were working or out of town) and explained everything I needed to know, very thorough. When I received the report in my email I was pleasantly surprised at the detail. This is a very professional and knowledgeable team. If you are looking for a home inspection service, quit wasting your time, you have better things to do, hire John and Scott and the team at North Bay Inspection. read more